Ratings based on 770 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Jan-2016
Great location, close to feet into Old Quebec and restaurants. Cosmos restaurant on property was great and convenient
5 out of 5
Recommended
for Everyone
by A verified traveller

nice new year's accomodations

Posted 6-Jan-2016
We rang in the new year of 2016 at the Sheraton and had a wonderful time.
Comment from Hotel Management
12-Jan-2016 by Alexandra, Hotel Management
Bonjour, Thank you for choosing us to celebrate the New Year! We are very happy to have been part of this special moment. Hope to see you again soon,
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Convenient, close to hwy.

Posted 4-Jan-2016
The check in people were very polite and atentious. Hotel is comfortable, clean and the rooms are large and well furnished. The only thing missing is the breakfast, which is not included.
5 out of 5
Recommended
for Everyone
by A verified traveller from ON

That is amazing. The room is pretty large

Posted 3-Jan-2016
We went there for trip. It was snow storm at that time. The room is very warm and large. As the restaurant downstair is not bad, we enjoy the lovely time there with my family
3 out of 5
Recommended
for Families
by A verified traveller

Hotel centrally located and nice

Posted 2-Jan-2016
Pros: Centrally located
Cons: Monitoring or controlling noise level during special celebrations or when they see potential rowdiness.
Enjoyed the facilities, however our second night stay was on New Year's eve and other guests were obnoxiously loud for several hours. Notified front desk and the noise decreased significantly for a short period of time but started up again. Some guests were obviously inconsiderate of others need to sleep and were quite loud throughout the night when traveling through the corridors and when opening and closing there doors.
5 out of 5
Recommended
for Everyone
by A verified traveller

noel

Posted 30-Dec-2015
restaurant de l'hotel fermé le 24 et le 25 décembre.......
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Four stars for the Four Points

Posted 10-Nov-2015 on Hotels
Was like a little apartment while being away on a business trip
3 out of 5
Recommended
for Everyone
by A verified traveller from canada

Looks are misleading

Posted 10-Nov-2015
Booked a junior suite for one night, the sofa was stained and the toilet barely flushed .....
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 9-Nov-2015 on Hotels
5 out of 5
Recommended
for Couples
by Jac Michael from San Francisco

Great hotel!

Posted 19-Oct-2015 on Hotels
Great hotel! However, You need to take the ferry to get to Old Quebec from the hotel .... Or you can drive about 20 mins. Hotel looks new with large comfortable rooms. Lots of places to eat nearby.