Ratings based on 1,056 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Love this hotel

Posted 14-Feb-2018
Great value for low cost. A truly 5 star hotel. This is our 2nd time at this hotel and we will continue to go back. Clean and comfortable, outside hot tub, restaurants near by (walking distance) and great staff.
Comment from Hotel Management
15-Feb-2018 by M Leclerc, Hotel Management
Thank you so much for the great comments ! We hope to have you stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Gatineau, QC

Posted 3-Jan-2018
Short stay , very pleasant , quiet , clean and comfy ... wish we had more time to experience the pool with section going outdoor when it was -20 Celsius .. maybe next time
Comment from Hotel Management
3-Jan-2018 by M Leclerc, Hotel Management
Thank you so much for staying at the Four Points Levis. We hope to have the privilege to have you stay again.
2 out of 5
by A verified traveller from NB Canada

It’s convient to high way,but not Four stars hotel

Posted 29-Dec-2017
Dispointed anyways. The facilities are simple and not convenient for work at room. We paid a few days without asking clean room for considering low cost and easy for the hotel. But when we forgot a charger in the room, we were asked to pay $10 to mail it!
Comment from Hotel Management
3-Jan-2018 by M Leclerc, Hotel Management
Thank you for your comments. We do understand your consern about the fees for returning a forget item . We will keep it for the next 3 months if you come back in the area, we will be able to keep it for you and have it available at the front desk.
4 out of 5
Recommended
for Everyone
by A verified traveller from North Vancouver

Nice hotel but could be updated

Posted 14-Nov-2017
The staff were wonderful, but the room was a bit outdated. I felt like I was staying in a heavily used Las Vegas hotel. It definitely has a convention center feel. The towels were what I can only describe as "crisp." Everyrhing was clean but it looked well worn. It had a bizarre slot inside the door which required insertion of a room key in order to activate the lights. The restaurant served great food and was super busy. The bar was cool and funky.
Comment from Hotel Management
14-Nov-2017 by M Leclerc, Hotel Management
Thank you so much for your comments. We are in a renovation process right now. All our rooms will be redecorate by mid 2018. We do hope to have the privilege to have you stay with us again.
4 out of 5
by Jonathan

Levis hotel - needs some breaking in still :)

Posted 29-Oct-2017 on Hotels
This is my go-to hotel in Quebec City. New, clean and easy access from highway 20. Avoid the stress of the bridges into QC! The area is brand new and lacking soul. The staff are ok, but there's no feeling of welcome there. Just a modern box with a decent café (Van Houtte) across the road. The guy working there should be hired by this hotel to teach them about service - he's awesome. Breakfast was good and sleep quality very good. It's also easy to access the bike paths from the hotel, which is a good thing for me.
Comment from Hotel Management
15-Nov-2017
Thank you very much for the comments.
3 out of 5
by A verified traveller

Posted 26-Oct-2017
Cons: washrooms in deluxe rooms - short sinks - water splashes out
Location: Restaurants nearby all good even the one in the hotel
The fact this is a deluxe hotel - I was expecting better amenities - washroom sink and showers of low quality.
Comment from Hotel Management
14-Nov-2017 by M Leclerc, Hotel Management
Thank you for your comments. We are doing renovation in all your rooms this year. We appreciate your business and hope that you will choose again the Four Points Levis.
5 out of 5
by Susan

Last minute booking turned out great.

Posted 21-Oct-2017 on Hotels
Very comfortable beds. Spacious room.
Comment from Hotel Management
14-Nov-2017
Thank you so much.
4 out of 5
Recommended
for Everyone
by A verified traveller from London, UK

Very nice hotel

Posted 14-Oct-2017
As expected of a Sheraton hotel we had no complaints. Large room, good Wi-Fi, tidy, well run hotel. A short drive to Levis town centre and the ferry station to Quebec old town. We wanted to stay in the old town but hotels were expensive with difficult parking so we opted for Levis. We were initially concerned about the hassle of getting to the old town but in fact it is very straightforward with parking at the ferry station not expensive, reasonable priced ferry which is pleasant and only 15 minutes across, running until 2AM. So overall we were very happy
Comment from Hotel Management
14-Nov-2017 by M Leclerc, Hotel Management
Thank you for taking the time to write a review. We do appreciate your comments and we eill share them with all the team.
4 out of 5
by A verified traveller

Posted 6-Oct-2017 on Hotels
Comment from Hotel Management
15-Nov-2017
Thank you for the rating .
4 out of 5
by Heather

Great hotel

Posted 2-Oct-2017 on Hotels
Great location very nice
Comment from Hotel Management
14-Nov-2017
Thank you