Ratings based on 1,090 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 13-Jun-2018
Comment from Hotel Management
15-Jun-2018 by M Leclerc, Hotel Management
Thank you for the evaluation.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-May-2018
Very nice hotel, staff super friendly, no fridge in the room, other than that, very good hotel
Comment from Hotel Management
4-Jun-2018 by M Leclerc, Hotel Management
Thank you very much for your comments.
5 out of 5
by A verified traveller

Posted 14-May-2018
Comment from Hotel Management
14-May-2018 by M Leclerc, Hotel Management
Thank you very much. It's well appreciate.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 9-May-2018
3 out of 5
by A verified traveller

Nice hotel, poor experience with service

Posted 23-Apr-2018
When I ordered room service the guy who brought it up pointed to the bill and told me where to include the tip. When I said I thought the tip was included in the bill he said I still had to write it in. So I did, and ended up tipping him twice. Nice little scam there. The following morning my breakfast arrived late and the order was incorrect, and again the server tried to get me to double tip. When I complained while checking out the clerk told me that if I wanted my order fixed and wanted my double tip back I’d have to go to restaurant and complain to them. I was already late because of the breakfast delay so I didn’t have time for that, so it was left unresolved. It was only a few bucks, but I still feel like I was ripped off. The least they could have done was comp the late, incorrect order instead of demanding my credit card. I won’t stay here again.
Comment from Hotel Management
26-Apr-2018 by M Leclerc, Hotel Management
We are very sorry to learn about the unconvenient service your received from the restaurant. The restaurant is a third party and we will send them your comments. Please contact us directly and we will follow up with the owner of the restaurant. We do apologize and we would like to thank you for let us know about the situation. We want to offer an excellent service to all our guest and we will certainly follow up on this. We hope to ear from you and make sure that the situation is at your satisfaction Sir.
5 out of 5
by A verified traveller

5 star experience

Posted 6-Mar-2018 on Hotels
Amazing stay as always,
Comment from Hotel Management
3-Apr-2018 by M Leclerc, Hotel Management
Thank you so much. It's very appreciated.
3 out of 5
by A verified traveller

Posted 22-Feb-2018 on Hotels
Comment from Hotel Management
23-Feb-2018 by M Leclerc, Hotel Management
Thank you for evaluate your stay with us .
5 out of 5
Recommended
for Everyone
by A verified traveller

Love this hotel

Posted 14-Feb-2018
Great value for low cost. A truly 5 star hotel. This is our 2nd time at this hotel and we will continue to go back. Clean and comfortable, outside hot tub, restaurants near by (walking distance) and great staff.
Comment from Hotel Management
15-Feb-2018 by M Leclerc, Hotel Management
Thank you so much for the great comments ! We hope to have you stay again.
5 out of 5
by Christopher

Posted 3-Jan-2018 on Hotels
Comment from Hotel Management
9-Jan-2018 by M Leclerc, Hotel Management
Thank you for taking the time to write a review.
5 out of 5
Recommended
for Everyone
by A verified traveller from Gatineau, QC

Posted 3-Jan-2018
Short stay , very pleasant , quiet , clean and comfy ... wish we had more time to experience the pool with section going outdoor when it was -20 Celsius .. maybe next time
Comment from Hotel Management
3-Jan-2018 by M Leclerc, Hotel Management
Thank you so much for staying at the Four Points Levis. We hope to have the privilege to have you stay again.