Ratings based on 852 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller fromheidelberg

Nettes Hotel mit Mängel

Posted 25-Sep-2016
Cons: Zustand des Parkplatzes und Transport zur Fähre
Location: Kleiner Mall mit Walmart zu Fuss zu erreichen. Cafeshop zum Frühstücken gegenüber.
Leider wird der shuttle service zur Fähre nur während der Hauptsaison bereitgestellt, sprich ohne Auto ist diese nun nicht zu erreichen. Fähre in 10 min mit Auto zu erreichen. Parken dort 8$ für 12 Std. Plus 7.10$ Fähre hin und zurück. Parkmöglichkeiten am Hotel genug vorhanden, aber auf Schotter. Bei Regen ist dieser mit Wasserpfützen usw. übersäht. Das Zimmer selbst ist im einwandfreien Zustand. Kurz, wenn die Randbedingungen stimmen würden, würde ich nochmals kommen.
5out of 5
by A verified traveller

Posted 19-Sep-2016
Très bon restaurant. Belle ambiance et bonne nourriture. Le personnel de l'hotel fut très sympatique. A ma grande surprise il y avait même un night life à l'hôtel.
5out of 5
by A verified traveller fromQubec city

nice hotel near quebec city

Posted 18-Sep-2016
although the location need 15min highway drive to the Quebec City, there is some surprise on the road to the hotel on the highway in the night.
4out of 5
by A verified traveller fromKingston, ON

Posted 18-Sep-2016
Nice and clean hotel. Far from old Quebec. Next time I would stay closer to Quebec.
4out of 5
by A verified traveller

Great in combination with the ferry

Posted 13-Sep-2016
I noticed this hotel was on the other side of the St. Lawrence river with a free shuttle to the ferry, so we booked this one. Saved us parking in town and we got a spectacular view of old Quebec and the chateau. The hotel is attached to a convention center so it can be relatively busy at times, but it is very modern and ample free parking space. No free breakfast however, but theres a small mall and supermarket in walking distance. The free shuttle takes guests to the ferry multiple times a day, a nice opportunity to see Quebec from the water, or from one of the higher viewing areas above the port.
Comment from Hotel Management
16-Sep-2016 by M.Leclerc, Hotel Management
Thank you so much for writing a review. We are very happy to see that you enjoy your stay with us and we hope to see you again !.
3out of 5
by A verified traveller

Posted 7-Sep-2016
La porte de la salle de bain ne barre pas (chambre 303) la serrure étant brisée. Le fer à repasser coule. La planche à repasser est tachée. La poubelle n'avait pas été vidée.
Comment from Hotel Management
12-Sep-2016 by M.Leclerc, Hotel Management
Merci de prendre le temps de nous donner vos commentaires. Soyez assuré que les modifications nécessaires vont être apportées. Nous espérons vous revoir sous peu.
4out of 5
by A verified traveller

Posted 6-Sep-2016
Cons: only issue....feathers everywhere ...coming out from pillows and comforter
great room and comfortable. only issue we had were the feathers(down) going everywhere from the pillows and comforter.
Comment from Hotel Management
8-Sep-2016 by M.Leclerc, Hotel Management
Thank you for taking the time to write a review. Your comments are important to us and they help us to raise our guest services.
5out of 5
by A verified traveller fromOttawa ON

Bon hôtel près de l'autoroute

Posted 2-Sep-2016
Nous y sommes arrêtés pour une nuit en route vers le Bouveau-Brunswick et cet hôtel était parfait pour notre voyage. Tres près de l'autoroute, propre, excellent restaurant pour déjeuner et chambres grandes et propres. Cest notre deuxième fois et nous y retournerons pour un voyage similaire.
Comment from Hotel Management
9-Sep-2016 by M.Leclerc, Hotel Management
Merci beaucoup pour vos commentaires. Nous espérons vous revoir sous peu.
5out of 5
by A verified traveller

Posted 31-Aug-2016
Pros: location, quiet, good service
Cons: all good.
Location: shuttle to ferry to get to old city
great stay and location. right off the highway with shuttle service to ferry for Old Quebec
Comment from Hotel Management
8-Sep-2016 by M.Leclerc, Hotel Management
We thank you for your comments and are very happy that you enjoyed your stay.
5out of 5
by A verified traveller fromottawa

Nice hotel with shuttle service to old Quebec City

Posted 24-Aug-2016
Hotel was quiet and comfortable. Staff was friendly and helpful. the shuttle service to the ferry was very good. Would book another stay in this hotel the next time we visit.