Ratings based on 997 Verified Reviews

4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from London, UK

Very nice hotel

Posted 14-Oct-2017
As expected of a Sheraton hotel we had no complaints. Large room, good Wi-Fi, tidy, well run hotel. A short drive to Levis town centre and the ferry station to Quebec old town. We wanted to stay in the old town but hotels were expensive with difficult parking so we opted for Levis. We were initially concerned about the hassle of getting to the old town but in fact it is very straightforward with parking at the ferry station not expensive, reasonable priced ferry which is pleasant and only 15 minutes across, running until 2AM. So overall we were very happy
2 out of 5
by A verified traveller from anaheim california

Depends on convention center to stay in business

Posted 2-Oct-2017
We recently stayed at this facility and was shocked this is a Sheraton. GPS brings you into the back of the property which is very dark. Staff was helpful. No bellhop carts for self service luggage were hard to use. The rooms were very plain, small and cheap furnishings. We had a room for 3 adults and were given 2 coupons for breakfast 3rd adult goes without? Tub Was a deep soak tub. It dangerous to get in and out of. Beds were ok not very comfortable. We did go to the on site restaurant but after eating we were told the coupons for the breakfast were no good because we ordered off the regular menu... no explanation as if we know how their system works. Constantly felt like we were in a cheap hotel. They are attached to the Levi convention center which is obviously how they stay in business. Would never stay here again. To many beautiful hotels to settle for this
4 out of 5
Recommended
for Everyone
by A verified traveller from Laval

Nice hotel, nice room

Posted 23-Sep-2017
Pros: Location, close to the highway
Cons: We had breakfast in the restaurant and the food was not as expected.
Quick check in and quick check out. Parking outside is ok in summer but it should be free inside all the time.
5 out of 5
by A verified traveller

Posted 11-Sep-2017
A one night stay to visit a family member in Lévis. The hotel was a practical choice for its location.
Comment from Hotel Management
11-Sep-2017 by M Leclerc, Hotel Management
Thank you so much for your comment. We hope to have you stay again at the Four Points Lévis.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Sep-2017
Excellent Service Hotel was clean and attractive Very comfortable beds Great showers
Comment from Hotel Management
11-Sep-2017 by M Leclerc, Hotel Management
Thank you very much . We will share your commnets with all the staff.
5 out of 5
by A verified traveller from Montreal, QC

Nicest Hotel in Lévis

Posted 8-Sep-2017
Pros: everything
Cons: no
Location: Business trips for me but the nicest restaurant in the region is ''Le Délice'' near by for Lunch and Dinner
I have been forced to try other hotels in Lévis because they were full in the last 5 years and I can only say that this hotel was and is the best one in Lévis from this recent stay. They have the best hotel room and the restaurant offers the best breakfast in town.
Comment from Hotel Management
11-Sep-2017 by M Leclerc, Hotel Management
Thank you very much . We are very happy to see that you enjoy your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Aug-2017
Nice hotel located just off highway 20; great restaurant!
Comment from Hotel Management
28-Aug-2017 by M Leclerc, Hotel Management
Thank you very much for the comments.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Ontario

Amazing hotel, 30 minutes from Old Québec City

Posted 26-Aug-2017
The room was fantastic with everything you could ask for (unless you need a fridge). The hotel restaurent was phenominal! Everything tasted better than anything I've ever had before! My boyfriend had the Sirloin Steak which was very reasonably priced and I had the Scandinavian Pasta which was TO DIE FOR! Comfortable tables and everyone around us looked pleased. Service was amazing, and so were the drinks! We were not there for the convention centre, but we explored it and... AMAZING! 10/10 experience, 100% amazing, thank you Four Points Sheraton! By the way, the staff was PERFECTLY bilingual! No hassles whatsoever!
Comment from Hotel Management
28-Aug-2017 by M Leclerc, Hotel Management
We are very happy that you enjoy your stay. We will share your comments with all the team.
4 out of 5
Recommended
for Everyone
by A verified traveller from Montreal

Clean hotel near Quebec city.

Posted 23-Aug-2017
Pros: -
Cons: -
Location: -
Nice hotel in levis. Only missing free little breakfast. Recommanded hotel. +++++++++++++++++++++++++++++++++
4 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

Posted 23-Aug-2017
Nice hotel. Well maintained. Friendly staff. Quiet. Over-priced considering breakfast isn't included.
Comment from Hotel Management
28-Aug-2017 by M Leclerc, Hotel Management
Thank you