Ratings based on 972 Verified Reviews

4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

Posted 23-Aug-2017
Nice hotel. Well maintained. Friendly staff. Quiet. Over-priced considering breakfast isn't included.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel for price

Posted 21-Aug-2017
Pro. Was clean and quiet. Con. no valet parking no bellhop no fridge in room
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Clean hotel close to Hwy 20

Posted 17-Aug-2017
Stayed here on a trip from Toronto to Halifax and then back again twelve days later. It has a convenient location as it is two minutes off of highway 20, leading to Montreal and New Brunswick. The staff were very friendly and helpful. The room was very clean, with two comfortable queen beds. There are also places to eat close by. It is basically everything you would expect, so no disappointments at all. We were there during construction of the parking lot, but that was only a minor inconvenience. A fine place to stay if you are travelling.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

parking lot is full of mud puddle

Posted 15-Aug-2017
Pros: big bath room, quick check in/out!
Cons: please pave the parking lot
Location: easy to reach highway.
I think this hotel is great except the parking lot. To my surprise, there's full of mud puddles. Unluckily, it was a rainy day when I got there, you can imagine how bad it is.
Comment from Hotel Management
16-Aug-2017 by M Leclerc, Hotel Management
Thank you so much for your comments. We would like to apologize for the parking in renovation. The pavement is done this week. We hope that you will consider our hotel again when you'll travel in our area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 19-Jul-2017
They don't have refrigerators in the and charging extra , It wasn't feel me happy
Comment from Hotel Management
31-Jul-2017 by M Leclerc, Hotel Management
Thank you so much for writing a review. We are sorry to see that our room does not meet all your expectation. We hope thta you will consider again the Four Points Lévis.
4 out of 5
Recommended
for Everyone
by A verified traveller

The ecological card

Posted 15-Jul-2017
Don't use the green card if not read properly first... it means ur room won't be cleaned at all!!!
Comment from Hotel Management
17-Jul-2017 by M Leclerc, Hotel Management
Thank you so much for your comments. The green card is for our environnemental program across the Brand. We hope to have you stay with us again .
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

The perfect hotel

Posted 6-Jul-2017
The perfect hotel as one would expect while travelling, you know what i mean. Need to add breakfast facility to complete the experience. Pool was AWESOME!!, five star cleanliness, polite, prompt and friendly staff.
Comment from Hotel Management
7-Jul-2017 by M Leclerc, Hotel Management
Thank you so much. We appreciate your comments and we hope to have you stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from NJ

Shuttle to ferry

Posted 5-Jul-2017
Great Stay Will recommend. Shuttle to ferry Great Staff
Comment from Hotel Management
6-Jul-2017 by M Leclerc, Hotel Management
Merci ! We are very happy to see that you had a great stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with free parking. The room was nice.

Posted 4-Jul-2017
Pros: Free Parking Clean Big Rooms
Cons: The hallway smells dusty and the carpets are dirty.
Location: There are some restaurants nearby but you can't order food anywhere after 11pm. Most place don't deliver to this hotel so you are out of luck if you
Overall very pleasant experience and I would definitely stay there again. Old Quebec was only 25 min was and the hotel is right off the hwy. There are some restaurants nearby but you can't order food anywhere after 11pm. Most place don't deliver to this hotel so you are out of luck if you get hungry in the middle of the night. The Bar downstairs closes early (10pm) and defeats the purposes.
Comment from Hotel Management
4-Jul-2017 by M Leclerc, Hotel Management
Thank you for your comments. We would like to apologize for the corricor carpets; we are doing some rénovations in the hotel. Hopefully it will be over within few weeks.
5 out of 5
Recommended
for Everyone
by A verified traveller from Montreal, Quebec, Canada

The hotel was very nice but far from Old Quebec.

Posted 18-Apr-2017
Pros: Hotel Facilities, Condition Room Cleanliness Room Comfort Hotel Staff Air circulation in the room
Cons: To reduce the price per night in order to compensate for the cost to drive from the hotel to old Quebec area.
Location: Nothing to be done nearby
We enjoyed our stay at this hotel but it did not reflect what Expedia mentioned in their Website about the distance from the hotel to old Quebec city area. It cost us good amount of money & time in order to drive from the hotel to the old town.
Comment from Hotel Management
21-Apr-2017 by M Leclerc, Hotel Management
Thank you so much for your comments. Lévis is located across the river to old Québec and the best way to go is by the ferry. WE hope that you will choose the Four point again .