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"Went well beyond the call of duty to make our stay spectacular "

"Staff fantastic. Great location for walking in old city. "

"Great place for a stopover on a journey to Spain from UK. We'll definitely stay here again."

"A basic hotel. The bedroom has quite an old feel in parts, but clean and nicely decorated. The communal areas were fresh and more modern and the restaurant served very good food. All of the staff were helpful. "

"The hostess who checked us in took great care of us. "

"Loved this hotel! We were staying for one night on our way back to UK after a month travelling around France and Spain. This was one of the best Ibis hotels we stayed in. We parked in the car park. We have a Citroen Berlingo Flair which is like a van and had no issues. Level -3 does have bigger spaces. Maurius on check in was fabulous. We felt very welcome. He is very obviously a people person and had a lovely sense of humour. He helped us out with an extra pillow and was very approachable. Room was clean and very spacious. Shower excellent. Location great. Guy on check out also great, didn’t get his name. We would definitely stay here again when we return to Rouen. Thank you. It’s clear the staff here work incredibly hard. "

"Great location, lovely breakfast options, comfortable and welcoming room with nice bath. Enjoyable stay all around. "

"Construction had just started on their courtyard and we were unable to walk through the front door. We had to go around to the side."