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Reviews of Le Manoir des Deux Amants by Diamond Resorts

Le Manoir des Deux Amants by Diamond Resorts
ROUTE D'AMFREVILLE SOUS LES MONTS,40, Connelles, URO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 389 out of 657 reviews" "
Rating 8 - Good. 220 out of 657 reviews" "
Rating 6 - Okay. 34 out of 657 reviews" "
Rating 4 - Poor. 8 out of 657 reviews" "
Rating 2 - Terrible. 6 out of 657 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 2 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort style, Excellent for Family trip!!
The room and the service is excellent. The location of the resort was little remote for me driving into it at night time. I wish they had a larger sign and an instruction on how to enter the property at night time. The resort MUST fix the stairs in the lobby area. Big minus for me.

10/10 Excellent

Dessislava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relaxing place.
Good find. Very good price. We were however put in the older wing of the building, not the same as what is pictured on their web site. Most things a family will need are included. Kitchen is tiny. Very peaceful and nice location by the river but not much else around the immediate vicinity. Staff were nice and very helpful. On site parking is a bit of a problem as parking place is very cramped.

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stopover for us.
A very nice location right on the banks of the seine. The resort itself is top notch and for the price we paid it was outstanding. Staff spoke English and were super helpful. Beautiful studio apartment with fully equipped kitchen. When you surf the internet back home looking for a hotel often you feel let down or not impressed, but not this time, brilliant choice. Highly recommended.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special place to stay.
Lovely setting by River Seine and pleasant to walk in the grounds. Area around the apartment complex is beautifully maintained. Each apartment is set overlooking the river. Ours was on 3rd level with roofline and a small balcony. Decor lovely and everything clean and well presented. Staff extremely friendly and helpful. Bed was chilly to sleep in though bedroom warmed up after heater turned up. Nice to have such a pleasant stop overnight.
Stayed 1 night in Mar 2018

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Excellent all round stay, very good value, all clean and presentable, staff very good. The only downside was the Wi_Fi not working
Stayed 1 night in Mar 2018

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
France
Great time with family
Stayed 4 nights in Feb 2018

8/10 Good

JP, UK

Liked: Cleanliness, room comfort
Nice place but lacking in some key areas
Room key was just a blank white card, not even in a cardholder showing the room number. Because of ongoing works there are no room numbers on the doors so trial and error found the room. There is no lift so the hotel isn't suitable for people with mobility problems. There was a kitchenette with oven, but there were no baking sheets or oven proof dishes or oven gloves. So using the oven really isn't possible. The was detergent for the dishes but no scouring pad or towel to clean properly. There was no cleaning materials, so if there was a spill nothing could be used to clean up. Otherwise the room was comfortable but not sound proofed, a school trip was there are the same time and their riotous noisy could be heard until very late. There is a lack of accessible power points, maybe they were just hidden by the furniture.
Stayed 4 nights in Feb 2018
Response from Lucy Ngoh - Resort Manager on Feb 18, 2018
Thank you for taking the time to share your stay with us, We are sorry to read that the accommodation did not provide everything you require however we are always looking to improve and therefore we thank you for your feedback. With kind regards,

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, room comfort
Pretty rural setting but easy to get to by car
It is on a nice piece of property near the water. It would be a great place for kids or people who enjoy nature. The outdoor areas were great. The apartment was fine and clean. The furniture and bed were comfortable. It could use some sprucing up as the fixtures were older, the walls could use painting, etc. There was a decent restaurant across the street, but eating options are limited. With the kitchenette provided, it would be a good idea to bring your own food. The front desk will take your order for breakfast pastries (baguette, or choice of plain, chocolate or raisin croissants.) Reception desk is in the middle of the complex, quite a walk from the car. Apartments can be quite a ways from the car, so if you have people with mobility issues, ask for a room on the ground floor near the parking area.
Stayed 1 night in Oct 2017

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outdid expectations
We were looking for somewhere cheap to stay on an overnight trip to Giverny. I found this on line and although the photos looked good one can never really tell. My wife and I were blown away by this Hotel. The grounds were delightful. The facilities were more than we expected. The staff were extremely helpfull and polite. The only down side was the fact that it neede a bit of touching up here and there but not in any way to detract from our stay. we very much plan on returning
Stayed 1 night in Oct 2017

10/10 Excellent

Raimondas, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,nice place
We had good time in the resort with friends and it was short so far.I hope we will back in a future.
Stayed 1 night in Oct 2017

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet location & nice appartments
Very clean and spacious appartment on a pleasant riverside resort. Indoor [payable] and free outdoor pool. Quiet and secure site with a couple of decent restaurants within walking distance.Only downside is you need an electronics degree to work out how the main TV works.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

M S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday
It was a very nice area and the staff were very friendly. Only issue was with the wifi connection
Stayed 3 nights in Aug 2017

10/10 Excellent

Geoff , uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Great location relaxed atmosphere. Used outside swimming pool on one of the hottest days of the year fantastic
Stayed 2 nights in Jul 2017
Response from Resort Manager on Jul 21, 2017
Dear Sirs, Thank you for your comments. We hope that you stay with us again soon. Lucy Ngoh

4/10 Poor

CoCo, FL, USA

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pictures on the site misleading!
Impressed with the pictures (on the site) of the 2 bedroom apt...disappointed with actual property. The pictures apparently are of a "family unit" of which they only have 5 on the property. Pictured is not what we got for the 2 bedroom apt. No matter if you are renting for 1 day or a week, you are given a "welcome package" of 2 dishwasher tablets & 1 individual pack of regular coffee & 1 decaf coffee (no tea), any more is sold to you. We made 3 consecutive day reservations to have flexibility. When we checked in the reservations were combined but amenities were not. Expedia was not able to find us an alternate property though customer service was very understanding, so we spent 3 uncomfortable, inconvenient days there.
Stayed 1 night in Jun 2017
Response from Lucy Ngoh Resort Manager. on Jul 11, 2017
Dear Sirs, Thank you for your feedback. We are sorry to hear that you feel the pictures on our website do not represent the actual property. All the units that are pictured on the website will sleep the amount for that particular size and we would not mislead guests in any way. We are sorry that welcome package was not what you were expecting. Please note that this is not included within the purchase price, this is a complementary gesture from the hotel. We hope this has not deterred you from staying with us again.

8/10 Good

d8smt, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment, well equipped.
Was expecting a hotel room but got a fully functional apartment for 1 night. Very comfortable & clean. All mod cons (fridge-freezer, hob, oven, microwave, etc etc). Only downside is that you have to organise your own food/breakfast (nothing available on site) and take out your own rubbish before leaving! So this is not a hotel, it is a self-catering apartment. However it was a really great place to spend a couple of nights.
Stayed 1 night in Jun 2017

10/10 Excellent

J T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Holiday Complex - Highly Recommend
This was just an overnight stay on way back from Spain so we didn't get an opportunity to check out all the facilities. Our self catering apartment was delightful fully equipped plus all those little extra provided nothing skimped. The site itself was really lovely with lots of grounds and facilities within a gated secure complex including a lake abd on the river seine - we would certainly recommend as a base for an extended holidaywith plenty to keep occupied and an attractive very quiet base for an area with much to see.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and room for family
had a nice apartment with 2 bedrooms, and lounge/diner, so great for a family. nice facilities at the hotel, and fab location by the River Seine. it proved to be an ideal stop over for us on route from Calais to the Vendee

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
We were incredibly impressed with our accommodation - The appartment was clean, beautiful, well decorated and very well equipped. We only spent one night there on our way further south but could easily have spent our entire holiday there, it was that good. The complex and surroundings were absolutely beautiful. We arrived late after a terrible car journey from Eurostar, battling a very bad storm but the men on reception were incredibly welcoming and friendly. Nothing was too much trouble and Julien even ordered us a takeaway pizza because we were so exhausted. I'd recommend this place to anyone.

8/10 Good

Rodney, Australia

Liked: Staff & service, property conditions & facilities, room comfort
Excellent location for tranquil stay
Stayed here yesterday. Beautiful surroundings, right next to the river. Wonderful location but a car is a requirement. Had to pay for Internet which was unusable. Signal ok, but speed non-existent. When mentioning this to reception, seems that this was not unusual and he was very understanding and reversed the charge. So well down owners! Would even be better if HIGH SPEED internet is reliably available. So many of us need it now for 24/7 work availability. But if you can unplug from work, this is ideal place to unwind a little and read a book, go for a stroll, swim in the pool (charges apply), or use the games room. Washer/dryer needs a manual in ENGLISH - we used it, but unsuccessfully.

8/10 Good

Verified traveller

Nice place but a bit far from everything.
Not easy to find somewhere to eat and stairs/steps are a bit vertical

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
Impeccable accommodation, charming efficient staff, great value. Excellent on every count.

10/10 Excellent

Jane, Kidderminster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful short break
Another lovely stay at Manoir des Deux Amants , we are usually off down south and break our journey here. This time it was a mini break to explore the local area could have managed several more days! Lots to do locally, by car. Just lovely with all the spring flowers out.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great value, excellent staff, as always this is an excellent stop for us when driving through France.

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in gorgeous surroundings
This was the second time we stayed. Apart from the WIFI issues - poor reception and charge for it - we had a great time. The only problem is that it is hard to find. It would be helpful to improve to find your way there if there were signs at junctions from major roads. We will certainly come back again.

10/10 Excellent

Michael, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Arrived around 20:30 and Garmin found the hotel. Other users who go to the hotel in the dark should be aware of the chicanes and go slowly. The receptionist was very friendly and helpful. She noticed our heavy luggage and at her suggestion changed and upgraded our room from the third floor to the first as there is no lift. There is no restaurant so if you want an evening meal you will have to go outside the hotel.
Response from Diamond on Mar 24, 2017
Thank you for your kind review of your recent business trip and we do thank you for choosing to stay with us. We do hope that you get the opportunity to stay with us again, we would love to welcome you back again. Lucy Nogh Resort Manager

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Very friendly staff. Excellent accommodation.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all round accommodation
Very good accommodation at excellent prices, recommended, good staff, enjoyable stay

8/10 Good

pamy, kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place
quite and lovely veiws every thing good except the 1 bedroom has very steep stairs to bedroom and toilet is downstairs and as being 70 was a bit worrying at night

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only used for an overnight stay but we were so impressed we have booked for a short stay in February.2017. Incredible value in nice location with friendly, helpful staff.

8/10 Good

Valerie

Liked: Cleanliness, staff & service, room comfort
Overnight rest
Our 4th stay here on route south west france to and from the UK. First 2 rooms we rented were excellent and 5 stars, the last 2 very disappointing in comparison. Reception satff are excellent and sorted out our problems- no hairdryer etc and the latest room had very limited kitchen facilities and implements- would have struggled for a week's holiday, no corkscrew! Also bathroom had a small bath with shower that meant kneeling in the bath to use it- no screen- hard with a hip replacement, basin cracked...needs refurbishment. Wifi is extra But for a quick stop off the autoroute in nice surroundings it's OK

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!!
The room was extremely low cost and extremely high level. although the wifi was not free the staff was great and there is a 24 hour front desk. WONDERFUL

8/10 Good

Jiazhen, St.Louis

Liked: Cleanliness, staff & service, room comfort
For the price, it is a very good hotel.
Overall, the room is nice except the washer did not work. The public laundry room the dryer did not work.
Response from Diamond on Oct 31, 2016
Thank you for taking the time to read your feedback from your recent stay. It is great to hear you found your stay to be good value for money. We apologise for the issues you experienced with the dryer in your accommodation and we hope this did not cause too much inconvenience. We will certainly look into this further and ensure that this is fixed. We hope that you get chance to visit us again soon. Lucy Ngoh Resort Manager

8/10 Good

Terry N, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort
We were only here one night while driving through the area. The resort was so much nicer than a hotel, especially for four adults traveling together. Would definitely recommend and stay again. Very nice views.

10/10 Excellent

Shall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of space, Nice countryside setting
Great spot in the countryside, no free wi-fi, kitchenette with living room area, nice balcony overlooking river. caution no elevator.

10/10 Excellent

pamela

Liked: Room comfort
lovely scenary
what a lovely place the apartment was nice,only probem had to pay for wifi and was very slow

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
One night accompdation en route through France, would certainly return

8/10 Good

Mariko

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and quiet place.
The indoor facilities like hot tub, swimming pool are under construction. We were very disappointed about that. Outdoor pool was not heated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very convenient to beautiful spots in Normandy.
The hotel staff was helpful in acquainting us with the area. It was mostly quiet and picturesque. Good restaurant across the street. Bed was comfortable. Room was clean except for tired living room furniture.
Response from Diamond on Sep 22, 2016
Thank you for taking the time to leave your feedback from your recent stay with us. We are delighted you found the team were helpful throughout your stay and were able to assist you with their knowledge of the local area. We are pleased you found the accommodation suited your needs and you enjoyed your stay over all. We do hope that you would consider staying with us again, we look forward to welcome you back as guests. Lucy Ngoh Resort Manager

8/10 Good

Craig, Ely, UK

Liked: Staff & service, property conditions & facilities
Great hotel for stop-over
Stayed for one night in ground floor apartment (4 adults & 2 kids). Excellent location with outdoor pool - indoor one shut for refurbishment! Rooms are dated and could do with a makeover. Facilities good.
Response from Diamond on Sep 12, 2016
Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay with us and found us to be conveniently located with good facilities. We do hope that you would consider staying with us again, we would love to welcome you back again soon! Lucy Ngoh Resort Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

MrS MANDY L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a problem with hot water but the staff soon found us another apartment for the next night

10/10 Excellent

Steve D, Solihull

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used as a stop off heading south
Lovely tranquil place with a great outdoor pool located on an island in the river seine.

10/10 Excellent

paul, Grantham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a find for a stop-over!
Booked this for a stop over and woudl have happily of stayed for a few days. for the money you cant really fault it! I always struggle to find a room for our family of 5 and this was perfect...2 bedrooms and a sofa bed, kitchen and bathroom with balcony overlooking the Seine for £67! we are now planning to go back to actually spend a few days here next summer and not just for a stop over

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overnight accommodation for family x5!
We stayed here for one night en-route to holiday accommodation further South. We were pleasantly surprised at the lovely setting and were allocated a good sized suite for a family of 2 adults and 3 children (2 separate bedrooms and a sofa bed). The rooms were kitted out with everything needed for a short stay. There was no restaurant on site, however, when we were unable to get a table at the restaurant opposite, we were able to order in a pizza delivery with the help of the extremely accommodating man on reception. Plenty of room outside for a walk and for the kids to let off some steam after a long drive. Definitely recommended.

10/10 Excellent

Yun jeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful to stay there for big family. very comfort, interesting program for kids, swimming pool, nice view etc. I recommend this resorts for all family.
Response from General Manager on Aug 10, 2016
Thank you for your feedback from your recent stay with us. We are delighted that you enjoyed your stay and found we were suitable for you and your family. We are glad you found there was plenty to do for children and hope we were able to keep them entertained. We would love for you to visit us again, we look forward to welcome you back as guests. Georges Prinselaar Resort Manager

10/10 Excellent

Declan, Dublin

Liked: Cleanliness, staff & service, room comfort
Lovely Hotel, best used to stay put and relax
A very nice hotel indeed. Beautiful location and great facilities. The staff were very helpful and friendly. A couple of things took the gloss off. The Wi-Fi is expensive. The hot weather meant aircon was required but not available. My scores above still show that I still think this hotel is excellent. The location is a bit isolated and all roads in the area are quite narrow. If the rental car didn't have sat nav I would never have found it.I would not recommend using this hotel as a base to travel around the area but rather as I place to stay put and relax.
Response from General Manager on Aug 8, 2016
Thank you for taking the time to leave your feedback from your recent stay with us. We are delighted you enjoyed your stay with us and appreciated our lovely location. We do hope that you would consider staying with us again, we look forward to welcoming you back as guests. Georges Prinselaar Resort Manager