Title: Hotel Los Balcones Leon - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Los Balcones Leon Colonial hotel with free breakfast and a bar ![Fountain](https://images.trvl-media.com/lodging/13000000/12490000/12487000/12486961/e2e1dd31.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/13000000/12490000/12487000/12486961/db54c6a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/13000000/12490000/12487000/12486961/81eaccef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/13000000/12490000/12487000/12486961/d14fa611.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/13000000/12490000/12487000/12486961/23ce9327.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Los Balcones Leon is a haven in the city center, offering a full breakfast and inviting terrace. Unwind with free WiFi, explore the garden, or take advantage of dry cleaning/laundry services and luggage storage. 6.8 ## Popular amenities - Bar - Breakfast included - Laundry - Air conditioning - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=12486961&PinnedHotelID=12486961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=12486961&PinnedHotelID=12486961&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=12486961&PinnedHotelID=12486961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=12486961&PinnedHotelID=12486961&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12486961&PinnedHotelID=12486961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12486961&PinnedHotelID=12486961&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=12486961&PinnedHotelID=12486961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=12486961&PinnedHotelID=12486961&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Standard Room, 1 Queen Bed](https://images.trvl-media.com/lodging/13000000/12490000/12487000/12486961/51d10842.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed ### Highlights Air conditioning Free rollaway/extra beds LCD TV Ceiling fan Private bathroom Cable channels In-room safe Daily housekeeping - 54 sq ft - Sleeps 2 - 1 Queen Bed ![Standard Double Room, 2 Single Beds](https://images.trvl-media.com/lodging/13000000/12490000/12487000/12486961/21f7b7af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Twin Beds ### Highlights Air conditioning LCD TV Ceiling fan Private bathroom Cable channels In-room safe Daily housekeeping - 86 sq ft - Sleeps 2 - 2 Twin Beds ![Standard Triple Room](https://images.trvl-media.com/lodging/13000000/12490000/12487000/12486961/088c9af9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning LCD TV Ceiling fan Private bathroom Cable channels In-room safe Daily housekeeping - Sleeps 3 - 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLeon-Hotels-Hotel-Los-Balcones-Leon.h12486961.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLeon-Hotels-Hotel-Los-Balcones-Leon.h12486961.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C12.43614%2C-86.87582&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9mCd3a_wHhLScmn2PW6sHXQFeBQ=) De la esquina de los bancos 1c al este, León, 10000 #### What's nearby - Iglesia de La Merced - 3 min walk - 0.3 km - Los Heroes y Martires Mausoleum - 3 min walk - 0.3 km - Cathedral of Leon - 5 min walk - 0.4 km - León Central Park - 5 min walk - 0.4 km - San Juan de Dios Church - 9 min walk - 0.8 km #### Getting around - Augusto C. Sandino Intl. Airport (MGA) - 122 min drive #### Restaurants - ‪Jugoso - ‬6 min walk - ‪El Sesteo - ‬5 min walk - ‪Via Via León - ‬1 min walk - ‪Pan & Paz - ‬1 min walk - ‪Mañana Mañana Café - ‬3 min walk ## About this property ### Hotel Los Balcones Leon Hotel in the city center Take advantage of free full breakfast, an airport shuttle, and a terrace at Hotel Los Balcones Leon. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services. You'll also find perks like: - A roundtrip airport shuttle (surcharge), a front-desk safe, and luggage storage - Free newspapers, concierge services, and tour/ticket assistance Room features All guestrooms at Hotel Los Balcones Leon offer perks such as air conditioning, in addition to amenities like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and shampoo - 32-inch LCD TVs with cable channels - Ceiling fans, daily housekeeping, and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/12000000/11380000/11375100/11375025/d2cede03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Perla León - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 185 reviews CA $161 CA $188 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=11375025&PinnedHotelID=11375025&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/21000000/20860000/20854900/20854851/c9040b9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel la Recoleccion León - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 127 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=20854851&PinnedHotelID=20854851&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/104000000/103790000/103785500/103785429/7df6d0f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cafe Azul León - 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Laundry - Microwave 10 Exceptional 3 reviews CA $59 CA $68 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=112700446&PinnedHotelID=112700446&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18140000/18139400/18139359/9db0dba2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Al Sole Guesthouse León - Pool - Free WiFi - Breakfast available - Bar 9.4 Exceptional 54 reviews CA $61 CA $71 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=18139359&PinnedHotelID=18139359&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/91000000/90840000/90834100/90834031/c35adad8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Clary León - Pool - Breakfast included - Pet-friendly - Free WiFi 8.8 Excellent 16 reviews CA $51 CA $84 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=90834031&PinnedHotelID=90834031&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/111000000/110740000/110738000/110737943/e20d8e4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Somar Surf lodge León - Pool - Hot tub - Breakfast included - Pet-friendly 9.4 Exceptional 10 reviews CA $47 CA $55 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=110737943&PinnedHotelID=110737943&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/24000000/23930000/23921000/23920964/53dff5e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### hotel Hellenika León - Parking included - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 14 reviews CA $63 CA $73 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=23920964&PinnedHotelID=23920964&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/19000000/18720000/18711200/18711157/566f87e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Austria León - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 53 reviews CA $112 CA $128 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=18711157&PinnedHotelID=18711157&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Roundtrip airport shuttle (surcharge) ### Food and drink - Free full breakfast available daily 7:00 AM to 9:00 AM - A bar/lounge ### Family friendly - Laundry facilities ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Upper floors accessible by stairs only ### More - Colonial architecture - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### More - Air conditioning - Ceiling fan - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:30 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 7 AM - 9:30 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a security system, and a first aid kit ### We should mention This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties No pets and no service animals are allowed at this property ### Property is also known as Hotel Los Balcones Leon Los Balcones Leon Hotel Los Balcones Leon León Hotel Los Balcones Leon Hotel Hotel Los Balcones Leon Hotel León ## Frequently asked questions ### Is Hotel Los Balcones Leon pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Los Balcones Leon? > As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Hotel Los Balcones Leon on Nov 13, 2025 start from CA $75.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Leon-Hotels-Hotel-Los-Balcones-Leon.h12486961.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Los Balcones Leon? > There is free parking nearby. ### What time is check-in at Hotel Los Balcones Leon? > Check-in start time: 3:00 PM; Check-in end time: 6:30 PM. After-hours check-in is not available. ### What time is check-out at Hotel Los Balcones Leon? > Check-out is at 11:00 AM. ### Does Hotel Los Balcones Leon provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel Los Balcones Leon located? > Located in the heart of León, this hotel is within a 5-minute walk of El Calvario Church, Museo Entomológico, and Recoleccion Church. Iglesia de La Merced and Los Heroes y Martires Mausoleum are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Los Balcones Leon Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 8.6 Location ### 7.8 Staff & service ### 7.2 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 7 8 - Good 18 6 - Okay 8 4 - Poor 11 2 - Terrible 3 ### 8/10 Good #### Michael Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is a wonderful find! The courtyard is absolutely incredible—it's a beautiful and peaceful space that makes the entire hotel feel so cozy and inviting. The rooms were decent and very comfortable, and the air conditioning worked perfectly, which was a huge plus. We were also so impressed with the staff; everyone was exceptionally friendly and went out of their way to be helpful. Our only minor wish is that the hotel had a more robust bar and restaurant. While the current offerings are fine, a more extensive menu and bar would really complete the experience. We had a fantastic stay and would highly recommend this hotel for its charm, friendly staff, and amazing courtyard. We'd definitely return. ##### Michael Stayed 1 night in Jul 2025 ### 8/10 Good #### Charles Mar 26, 2025 Liked: Cleanliness, staff & service, amenities Good location close to cental plaza, central market/local buses with lots of dining options within seven blocks. The hotel had air conditioning and hot water in shower. Room was clean but swimming pool was not. Staff was helpful. ##### Charles Stayed 3 nights in Mar 2025 ### 8/10 Good #### James Feb 29, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice efficient Hotel The hotel is very comfortable and clean. Internet was a little spotty in the room, but in the common areas was very good. ##### James ### 4/10 Poor #### Jaime May 18, 2024 Disliked: Cleanliness I have what I paid But I think it doesn't need to be a super expensive place to be clean and well maintained Bathroom 1 star The 5 stars only is for quite place and walkable to downtown ##### Jaime Stayed 2 nights in May 2024 ### 6/10 Okay #### David Jimenez Sep 2, 2022 Liked: Staff & service, amenities The hotel is located right in downtown. The area is pretty safe and it’s still close to a lot of nice restaurants and other attractions. The hotel itself has a lot of potential but lacks a bit of maintenance. We booked a king size bedded room and all they have is double beds. The staff is very accommodating and willing to solve any issues you may run into and give you a good bunch of valuable information about the city. We asked to be moved to a room with two double beds (because we’re both big guys) - they were able to give us a larger room. However, the shower is not the best and since the rooms face the main roads, the noise wakes you up before 5am. We asked for a room not facing the street, the one they gave us had a single and a double bed and a better shower. The A/C was leaking a bit of water. On our check out day, water pump broke and had to use a downstairs bathroom because there was not enough water pressure in our room. You can ask for blankets at the front desk because their beds only have sheets that might not keep you cozy if you keep the A/C on. Breakfast is fair, the give you three options to choose from: typical,American or pancakes. Finally, the pool is nice but it still needs more maintenance. Overall, if you don’t mind the noise and want to stay in a convenient location, this is your place. Hopefully, your stay will be free of small inconveniences and note that this is merely objective based on our experience, no intention to damage the hotel’s image. ##### David Jimenez Stayed 3 nights in Aug 2022 ### 6/10 Okay #### Kinuye Oct 26, 2025 Liked: Staff & service Disliked: Cleanliness The front desk welcome and check in went well. The air conditioning didn’t work in the first room we got. The young guy at the front desk spoke English well and was very helpful and found us another room. The air worked well and it had a fan. When we tried to increase the fan speed, it wobbled a lot so we kept it at the low speed. The rooms were not very clean with spider webs. The bedding was clean, but the bed was not that comfortable. The shower pressure was good, but the bathroom tap had almost no pressure. Nice decor but just needs some attention to make it a really nice place. The breakfast which was included was good. ##### Kinuye Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lester Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo súper ##### Lester Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Amelia Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Amelia Stayed 5 nights in Aug 2025 ### 8/10 Good #### Edoardo May 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Central and good price Central in Leon, close to ViaVia to organise volcano tours. A lot of restaurants around. Room is basic bit has everything I needed ##### Edoardo Stayed 3 nights in Apr 2025 ### 8/10 Good #### John Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities hotel ok room ok breakfast ok ##### John Stayed 1 night in Mar 2025 ### 8/10 Good #### Arian Feb 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities No comments ##### Arian Stayed 1 night in Feb 2025 ### 8/10 Good #### Verified traveller Dec 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estadía Muy bonito lo único que el aire acondicionado no helaba 😕 ##### Verified traveller Stayed 1 night in Dec 2024 ### 4/10 Poor #### José Jun 10, 2024 Disliked: Property conditions & facilities La habitación estaba sucia ##### José Stayed 1 night in Jun 2024 ### 8/10 Good #### Mayra Feb 19, 2024 Liked: Staff & service, amenities, property conditions & facilities No tiene estacionamiento, tampoco hay opción de estacionamiento privado cerca. ##### Mayra Stayed 5 nights in Feb 2024 ### 8/10 Good #### Yanel Feb 19, 2024 Liked: Staff & service, property conditions & facilities The hotel itself is nice. It could use some upgrades. Pool needs cleaning. Staff is lovely and helpful. Breakfast is delicious and free. ##### Yanel Stayed 3 nights in Feb 2024 ### 4/10 Poor #### Rosemarie Feb 13, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Staying there was a horrible experience. I was very noisy, really dirty bathroom, almost not running water at the sink, only one electrical socket in a room accommodating 3 adults. It’s terrible ##### Rosemarie Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Joel Jan 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a colonial vibe experience staying at this hotel ##### Joel Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### OSCAR Sep 8, 2023 Disliked: Amenities Was my worst experience in a hotel in Nicaragua I would never recommend a hotel everything about the hotel was terrible. The restroom the wall the room itself the front desk help. ##### OSCAR Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Alfredo Mar 26, 2023 Disliked: Cleanliness, property conditions & facilities No la recomiendo ##### Alfredo Stayed 1 night in Mar 2023 ### 4/10 Poor #### Claudia Mar 13, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities las habitaciones no tenian buen olor, tuvimos que pedir que nos cambiaran, luego de eso no te explican al llegar que no tienen servicio de restaurante ( que si deseas puedes pedirlo llegando), el desayuno bien aceptable, no tiene parqueo y te dicen dejelo ahi si hay lugar enfrente sino debe de buscar, ##### Claudia Stayed 1 night in Mar 2023 ### 6/10 Okay #### Katinka Dec 4, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The bedrooms are not like the photos. Old wooden dirty floors, stains on the ceiling, no parking, noisy. ##### Katinka Stayed 1 night in Dec 2022 ### 8/10 Good #### Verified traveller Aug 14, 2022 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness Bien ubicado y excelente atención al cliente. Habitación #14, limpieza deficiente y mal olor (desagüe). ##### Verified traveller Stayed 1 night in Aug 2022 ### 8/10 Good #### Verified traveller Apr 22, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the Staff could not speak English & I didn't speak Spanish we used our Translator on our Phone ,it went well. very nice People. ##### Verified traveller Stayed 4 nights in Apr 2021 ### 4/10 Poor #### Verified traveller Dec 18, 2019 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Disappointing and could do better First the good stuff. Staff were friendly and helpful, including when we hit problems. No complaints about them. Bed linen and towels were spotless and well maintained. Also there was clearly some maintenance work going on in the hotel to possibly improve some rooms, so perhaps in the future the following negative aspects will be improved. So the negatives: firstly, it’s not their fault, but the hotel is located at a busy junction in the centre of town. The noise from not only the traffic, but also from the surrounding shops is relentless. It is very sad that a Hotel famous for and named for its balconies, it is too noisy and dirty for you to open the balcony doors and enjoy them. Earplugs are essential. The hotel itself is a great building, but needs considerable maintenance, and the three rooms I visited were only superficially clean. One room had water pouring down the wall from the Aircon, and well established black mould growing underneath. Second room had broken toilet cistern which leaked. Third also had cistern problems. Staff were helpful and moved me each time without fuss. But after one night there I gave up and move to another hotel, although I’d paid in full. Balcones is advertised as a budget no-frills hotel, but for only £10 a night more, I stayed at the high quality El Convento instead. I Wish this hotel well for the future, it needs some investment and love and it could come back to life as the great hotel I remember from a previous visit 10 years ago. ##### Verified traveller Stayed 4 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller Apr 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location A nice hotel. Fantastic location, 2 blocks from the cathedral. Small but comfortable room. A/C and fan! Three options for breakfast in the morning. All very filling. 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