[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hostellerie du Pas de L'Ours Relais et Chateaux Guests can unwind with a massage after dining at Michelin-starred restaurants, then explore the beautiful surroundings by bike or garden stroll. ![Front of property](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/0a641f64.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/9099f3e2-a199-4900-b9b0-cce1f78ed777-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Suite (Open Suite)](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/1f7d4c4a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, steam room, Turkish bath](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/7ee45b73.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/c381377f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hostellerie du Pas de L'Ours Relais et Chateaux near Rue du Prado offers a luxurious retreat for families and golf enthusiasts. Enjoy the golf course, poolside bar, garden, playground, high-speed WiFi, two restaurants (one Michelin-starred), and l'Alpage spa. 10 Exceptional ## Popular amenities - Hot tub - Bar - Parking available - Breakfast available - Pool - Pet-friendly ## Room options ### Check availability for these dates Tonight [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![Standard Double Room](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/2c797fe3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Heating Flat-screen TV Premium bedding Blackout drapes/curtains Separate bedroom Jetted bathtub - 269 sq ft - Sleeps 2 - 1 Queen Bed ![Junior Suite](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/cd066936.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Soundproofed Fireplace Heating Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Suite (Loft Suite)](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/afe1ee3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Suite ### Highlights Balcony Soundproofed Fireplace Heating Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains - 699 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![Suite (Open Suite)](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/063aca14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Open Suite ### Highlights Balcony Soundproofed Fireplace Heating Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains - 699 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![Family Suite](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/225ba5f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Balcony Soundproofed Fireplace Heating Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains - 807 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Queen Bed ![Suite (Chalet)](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/706b4758.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet Suite ### Highlights Balcony Soundproofed Heating Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Premium bedding - 1 bedroom - Sleeps 3 - 1 Double Bed ![Suite (Ours)](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/c733f438.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite des Ours ### Highlights Balcony Soundproofed Heating Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Premium bedding - 3 bedrooms - Sleeps 6 - 3 Double Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/7680b39b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Polaire - 2 persons ### Highlights Balcony Soundproofed Heating Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Premium bedding Separate bedroom - Sleeps 3 - 1 Double Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/7680b39b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Polaire - 4 persons ### Highlights Balcony Soundproofed Heating Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Premium bedding Separate bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLens-Hotels-Hostellerie-Du-Pas-De-LOurs-Relais-Et-Chateaux.h903072.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLens-Hotels-Hostellerie-Du-Pas-De-LOurs-Relais-Et-Chateaux.h903072.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.30743%2C7.45991&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wmDAmwLlQmsgkmMPHZBh_RG7_ZE=) Rue du pas de l'Ours 41, Lens, 3963 #### What's nearby - Crans-Cry d'Er Gondola - 6 min walk - 0.6 km - Rue du Prado - 9 min walk - 0.8 km - Golf Club Crans-sur-Sierre - 11 min walk - 0.9 km - Montana - Cry d'Er Gondola - 3 min drive - 1.8 km - Aminona Gondola Lift - 9 min drive - 7.0 km #### Getting around - Randogne Montana Station - 4 min drive - Sion (SIR) - 32 min drive #### Restaurants - ‪Monk'is Bar - ‬11 min walk - ‪Zerodix - ‬9 min walk - ‪Restaurant Molino - ‬7 min walk - ‪Taillens - ‬10 min walk - ‪Viva Voca Leccellenza Italiana - ‬12 min walk ## About this property ### Hostellerie du Pas de L'Ours Relais et Chateaux Luxury family-friendly hotel near Golf Club Crans-sur-Sierre Located close to Rue du Prado, Hostellerie du Pas de L'Ours Relais et Chateaux provides an adjacent golf course, a poolside bar, and a terrace. Active travelers can enjoy cycling at this hotel. Treat yourself to a deep-tissue massage, a body treatment, or a facial at l'Alpage, the onsite spa. At the two on-site restaurants, enjoy lunch, dinner, light fare, and a Michelin star rated meal. Free in-room WiFi is available to all guests, along with a garden and a playground. Other perks at this hotel include: - An indoor pool and an outdoor pool - Continental breakfast (surcharge), a free area shuttle, and bike rentals - Valet parking (surcharge), babysitting (surcharge), and snow sports gear - Multilingual staff, barbecue grills, and massage treatment rooms Room features All guestrooms at Hostellerie du Pas de L'Ours Relais et Chateaux offer comforts such as premium bedding and bathrobes, as well as amenities like free WiFi and safes. More amenities include: - Jetted tubs, designer toiletries, and hair dryers - Balconies, childcare services, and heating ### Awards and affiliations The property is a member of Relais & Chateaux. ## Similar properties ![Indoor pool, outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/84000000/83220000/83216200/83216105/w4000h2665x0y0-a0b91318.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Six Senses Crans-Montana Crans-Montana - Pool - Breakfast included - Spa - Pet-friendly 9.0 Wonderful 19 reviews CA $1,005 CA $1,061 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=83216105&PinnedHotelID=83216105&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/90000/84000/83924/feaff524.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crans Ambassador Montana - Pool - Breakfast included - Spa - Pet-friendly 9.4 Exceptional 110 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=83924&PinnedHotelID=83924&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3190000/3185900/3185853/ff357b0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Guarda Golf Hotel & Residences Crans-Montana - 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Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=5209480&PinnedHotelID=5209480&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free area shuttle - Secured, covered valet parking on site (CHF 35 per day) ### Food and drink - Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CHF 39 for adults and CHF 20 for children - 2 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - Bistrot Des Ours - L Ours ### Things to do - Bicycle rentals - Billiards/pool table - Full-service spa - Health club - Hot tub - Indoor pool - Library - Outdoor pool - Playground - Sauna - Ski equipment rentals - Ski passes - Ski storage - Snow sports gear - Steam room ### Family friendly - Free area shuttle - In-room babysitting (surcharge) - Indoor pool - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference space - Meeting room ### Outdoors - Barbecue grill - Garden - In the mountains - Terrace ### Full-service spa - 5 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 3 floors - Banquet hall - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Jetted bathtub - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Desk - Free daily newspapers - Heating - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of CHF 50 per pet, per night Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 150.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately CHF 39 for adults and CHF 20 for children - Covered valet parking fee: CHF 35 per day - Pet fee: CHF 50 per pet, per night - Rollaway bed fee: CHF 150.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars. ### Property is also known as Hostellerie Pas L'Ours Relais Chateaux Hotel Hostellerie Pas L'Ours Relais Chateaux Hotel Lens Hostellerie Pas L'Ours Relais Chateaux Lens Hostellerie Pas L'Ours Relais Chateaux Hotel Lens Hostellerie Pas L'Ours Relais Chateaux Lens Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Hostellerie Pas L'Ours Relais Chateaux Hotel Hostellerie Pas L'Ours Relais Chateaux Hostellerie du Pas de L'Ours Relais et Chateaux Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Lens ## Frequently asked questions ### Does Hostellerie du Pas de L'Ours Relais et Chateaux have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### How much does it cost to stay at Hostellerie du Pas de L'Ours Relais et Chateaux? > As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at Hostellerie du Pas de L'Ours Relais et Chateaux on Oct 6, 2025 start from CA $827.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Lens-Hotels-Hostellerie-Du-Pas-De-LOurs-Relais-Et-Chateaux.h903072.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hostellerie du Pas de L'Ours Relais et Chateaux pet-friendly? > Yes, pets are allowed at this property. There's a fee of CHF 50 per pet, per night. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hostellerie du Pas de L'Ours Relais et Chateaux? > Valet parking is available for CHF 35 per day. ### What time is check-in at Hostellerie du Pas de L'Ours Relais et Chateaux? > Check-in start time: 3 PM; Check-in end time: 11 PM. ### What time is check-out at Hostellerie du Pas de L'Ours Relais et Chateaux? > Check-out is at noon. ### Does Hostellerie du Pas de L'Ours Relais et Chateaux provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hostellerie du Pas de L'Ours Relais et Chateaux located? > This family-friendly Lens hotel is located in the mountains, within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre. Leukerbad-Therme and Alpentherme Thermal Baths are also within 25 mi (40 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hostellerie du Pas de L'Ours Relais et Chateaux Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.4 Location ### 9.8 Staff & service ### 10 Eco-friendliness ### 10 Property conditions & facilities 10 - Excellent 18 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### Florian Feb 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best dining in town, lovely chalet feel rooms. ##### Florian Stayed 1 night in Dec 2024 ### 10/10 Excellent #### rosa Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great localion. Amazing atmosphere and very kind and professional staff ![](https://a.travel-assets.com/ugc/hotel-reviews/2139fe96-36fb-4b99-97f5-203f246ccaf5-1753092779374.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### rosa Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Joe Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Joe Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Carmen Aug 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carmen Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Verified traveller Sep 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Sus instalaciones, la decoración, la atención del personal. ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Olivia Apr 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Olivia Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller Apr 15, 2019 Liked: Cleanliness, staff & service Nous avons été surclassés grâce à une annulation de dernière minute. Nous avons été très bien accueillis et avons apprécié la suite ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller Dec 24, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bellissimo hotel , servizio eccellente, ristorante stellato eccezionale. ##### Verified traveller Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Thierry Jan 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Thierry Stayed 1 night in Jan 2018 ### 10/10 Excellent #### Yves Jan 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Yves Stayed 2 nights in Jan 2018 ### 10/10 Excellent #### Hugo Oct 15, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Hugo Stayed 1 night in Oct 2017 ### 8/10 Good #### Verified traveller Sep 11, 2017 Liked: Cleanliness, property conditions & facilities, room comfort ##### Verified traveller Stayed 6 nights in Sep 2017 ### 10/10 Excellent #### Patricia Jan 28, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Patricia ### 10/10 Excellent #### Verified traveller Dec 3, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 10/10 Excellent #### sophie, noisy le roi Feb 24, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabuleux ! Hotel très agréable, personnel aux petits soins et excessivement sympathique. Deux petits bémols cependant : chambres surchauffées et manque de lumière dans les chambres (pas pratique pour lire dans le coin salon des junior suites !). Les restaurants de l'hotel sont excellents. ##### sophie ### 10/10 Excellent #### Verified traveller Apr 22, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 10/10 Excellent #### Sarah Apr 8, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful chalet style hotel. We had a beautiful room with a large balcony with a view of the mountains. The staff in the hotel were charming and helpful. Breakfasts could be had in your room or the restaurant. There was yoghurt with homemade fruit compote, fruit salad, and delicious rolls and pastries. ##### Sarah ### 10/10 Excellent #### Gilles, Paris Jan 31, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel avec un excellent accueil Hotel proche de centre de Crans, avec une vue splendide sur les montagnes mais surtout avec un accueil remarquable et une gentillesse de l'ensemble du personnel. ##### Gilles