Title: Gateways Inn & Restaurant - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Gateways Inn & Restaurant

Hotel with free parking, near Shakespeare and Company

## Photo gallery for Gateways Inn & Restaurant

![Room (King Room) - Gateways Inn & Restaurant (Lenox)](https://images.trvl-media.com/lodging/3000000/2520000/2519600/2519552/b5aaacce.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Exterior - Gateways Inn & Restaurant (Lenox)](https://images.trvl-media.com/lodging/3000000/2520000/2519600/2519552/47826e47.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Terrace/patio - Gateways Inn & Restaurant (Lenox)](https://images.trvl-media.com/lodging/3000000/2520000/2519600/2519552/1274c274.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Staircase - Gateways Inn & Restaurant (Lenox)](https://images.trvl-media.com/lodging/3000000/2520000/2519600/2519552/bbe2d3d2.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Bar (on property) - Gateways Inn & Restaurant (Lenox)](https://images.trvl-media.com/lodging/3000000/2520000/2519600/2519552/ed32e5ea.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

The Gateways Inn & Restaurant in Lenox provides a welcoming atmosphere with thoughtful amenities including a library and arcade/game room. Guests appreciate the helpful staff, in-room WiFi, concierge services, and self-parking that make stays comfortable and convenient.

## Reviews

8.0

Very good

## Popular amenities

- Bar
- Air conditioning
- Parking included
- Free WiFi
- Restaurant
- Business services

## Room options

### Check availability for these dates

Tonight

[Dec. 8 - Dec. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=2519552&PinnedHotelID=2519552&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Dec. 9 - Dec. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=2519552&PinnedHotelID=2519552&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=2519552&PinnedHotelID=2519552&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=2519552&PinnedHotelID=2519552&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

1 bed

Showing 4 of 4 rooms

### View all photos for Room (King Room)

![Room (King Room)](https://images.trvl-media.com/lodging/3000000/2520000/2519600/2519552/b5aaacce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room (King Room)

9.4

Exceptional

3 reviews

### Highlights

Air conditioning

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Coffee/tea maker

Free bottled water

Digital channels

- Sleeps 2
- 1 King Bed

### View all photos for Room (Deluxe King Room)

![Room (Deluxe King Room)](https://images.trvl-media.com/lodging/3000000/2520000/2519600/2519552/4788ccbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room (Deluxe King Room)

### Highlights

Air conditioning

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Coffee/tea maker

Free bottled water

Digital channels

- Sleeps 2
- 1 King Bed

### View all photos for Room (Suite)

![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2520000/2519600/2519552/6bd1c003.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room (Suite)

### Highlights

Air conditioning

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Coffee/tea maker

Free bottled water

Digital channels

- Sleeps 2
- 1 King Bed

### View all photos for Room (Queen Room)

![Room (Queen Room)](https://images.trvl-media.com/lodging/3000000/2520000/2519600/2519552/fa619812.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room (Queen Room)

7.6

Good

5 reviews

### Highlights

Air conditioning

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Coffee/tea maker

Free bottled water

Digital channels

- Sleeps 2
- 1 Queen Bed

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## About the area

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.35575%2C-73.28303&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SJNmC9ryVgXYhEGYvJ-Hfj5TVkk=)

51 Walker St, Lenox, MA, 01240

#### What's nearby

- Lenox Library \- 3 min walk \- 0.3 km
- Ventfort Hall Mansion and Gilded Age Museum \- 5 min walk \- 0.5 km
- Shakespeare and Company \- 13 min walk \- 1.1 km
- Tanglewood Music Center \- 2 min drive \- 2.2 km
- The Mount \- 3 min drive \- 2.9 km

#### Getting around

- Pittsfield Intermodal Transportation Center - 13 min drive
- Bradley Intl. Airport (BDL) - 73 min drive

#### Restaurants

- ‪1894 Fireside Bistro & Bar - ‬4 min drive
- ‪Bernstein Shack - Tanglewood - ‬6 min drive
- ‪Haven Cafe & Bakery - ‬7 min walk
- ‪Harvest Moon - ‬4 min drive
- ‪Olde Heritage Tavern - ‬4 min walk

## About this property

### Gateways Inn & Restaurant

Hotel near Tanglewood Music Center

Located close to Shakespeare and Company and The Mount, Gateways Inn & Restaurant provides a terrace, a library, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant. 

You'll also find perks like:

- Free self parking
- Wedding services, smoke-free premises, and 1 meeting room
- A banquet hall and a gift shop

Room features

All guestrooms at Gateways Inn & Restaurant boast perks such as air conditioning and bathrobes, as well as amenities like free WiFi and free bottled water. 

More amenities include: 

- Bathrooms with showers and hair dryers
- 30-inch flat-screen TVs with streaming services and digital channels
- Coffee/tea makers and housekeeping

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transportation

- Free uncovered self parking on site
- Wheelchair-accessible parking available

### Food and drink

- A bar/lounge
- A restaurant

### Things to do

- Library

### Conveniences

- Gift shop/newsstand
- Limited-hour front desk

### Guest services

- Change of towels on request
- Housekeeping (on request)
- Wedding services

### Business services

- Business center
- Conference space
- Meeting room

### Outdoors

- Terrace

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 1 accessible parking space
- 4 steps to reach entrance
- Upper floors accessible by stairs only
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel

### More

- 1 building
- 2 floors
- Banquet hall
- Built in 1912
- Smoking not allowed

## Room amenities

### Bedroom

- Bedsheets provided

### Bathroom

- Bathrobes
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided

### Entertainment

- 30-inch flat-screen TV with digital channels
- Streaming services

### Food and drink

- Coffee/tea maker
- Free bottled water

### More

- Air conditioning (climate-controlled)
- Iron/ironing board

## Policies

### Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM

Contactless check-in available

Minimum check-in age: 21 

### Check-out

Check-out before 11:00 AM

Contactless check-out available

### Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation

Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out

Information provided by the property may be translated using automated translation tools

### Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 10:
- Bar/Lounge
- Dining venue(s)

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday: 
- Bar/lounge
- Dining venue(s)

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday: 
- Bar/lounge
- Dining venue(s)

### Access methods

Front desk (limited hours), key retrieval

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 40.0 per day

Cribs (infant beds) are not available

### Property payment types

## Important information

### Optional extras

- Housekeeping is available for an additional fee and varies based on length of stay and unit size
- Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0012071520

This property accepts major credit cards and cash

### We should mention

This property does not have elevators

### Property is also known as

Gateways Inn

Gateways Inn Lenox

Gateways Lenox

Gateways & Restaurant Lenox

Gateways Inn & Restaurant Hotel

Gateways Inn & Restaurant Lenox

Gateways Inn & Restaurant Hotel Lenox

## Frequently asked questions

### Is Gateways Inn & Restaurant pet-friendly?

### How much does it cost to stay at Gateways Inn & Restaurant?

### How much is parking?

### What time is check-in at Gateways Inn & Restaurant?

### What time is check-out at Gateways Inn & Restaurant?

### Where is Gateways Inn & Restaurant located?

## Have a question?

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## Reviews

## Gateways Inn & Restaurant Reviews

8.0

### Very good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 8.4

Cleanliness

### 9.4

Location

### 8.6

Staff & service

### 8.0

Eco-friendliness

### 8.2

Property conditions & facilities

10 - Excellent

74

8 - Good

61

6 - Okay

33

4 - Poor

15

2 - Terrible

9

## Reviews

### 10/10 Excellent

#### Josephine

Jun 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very well kept property, nice restaurant and is in a great area

##### Josephine

Stayed 1 night in Jun 2025

### 10/10 Excellent

#### Emily

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a lovely stay at the Gateway in Lenox. Easy check in, room was well appointed, clean, comfortable, and quiet. Great location within Lenox - walkable to lots of stores, restaurants, etc. Looking forward to our next stay. 

##### Emily

Stayed 1 night in Jun 2025

### 10/10 Excellent

#### Hiroshi

Oct 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very comfortable and pleasant hotel.

##### Hiroshi

Stayed 1 night in Oct 2024

### 10/10 Excellent

#### Christopher

Jan 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Always a good place to stay. And so convenient to walk to all the restaurants and shops in town.

##### Christopher

Stayed 1 night in Jan 2025

### 10/10 Excellent

#### elyssa

Jul 6, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Food was delicious 

##### elyssa

Stayed 3 nights in Jul 2023

### 10/10 Excellent

#### Sandra

Sep 14, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Charming, historic property situated in a very beautiful and scenic part of the Berkshires. Very unique in all it has to offer.

##### Sandra

Stayed 3 nights in Sep 2023

### 6/10 Okay

#### Linda

Sep 26, 2024

Liked: Cleanliness, staff & service

It was a lovely place but not up to B&B standards in my opinion.

##### Linda

Stayed 1 night in Sep 2024

### 10/10 Excellent

#### Dennis

May 21, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Full Breakfast. Live Music. Very Hospitable Staff.

##### Dennis

Stayed 2 nights in May 2023

### 8/10 Good

#### Michael

Oct 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great but we didnt realize our room only had a tub with shower attachment not an actual shower. 

##### Michael

Stayed 1 night in Oct 2024

### 4/10 Poor

#### Nancy

Apr 24, 2024

Disliked: Staff & service

Was No room service ! Had to ask for towels and no one around for a roll of toilet paper had to get one from bathroom In lobby Accidentally left husbands pjs called to see if they could be sent they said the housekeeper threw them away thought they were garbage!!!😳 not a good answer

##### Nancy

Stayed 2 nights in Apr 2024

### 6/10 Okay

#### Mark

May 7, 2022

Liked: Cleanliness

Quiet and clean enough.. but seems like they're going through some transitions or we caught them off season... felt a little shabby/bare, like the rooms needed a refresher -- doesn't look or feel like the photos on the website. And there was never any staff around. It was fine for a work trip where I was hardly ever there, but I wouldn't stay there for pleasure.

##### Mark

Stayed 4 nights in May 2022

### 10/10 Excellent

#### Paul C

Dec 6, 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Great place. Great staff. Great food & cocktails. Perfectly located. 

##### Paul C

Stayed 1 night in Dec 2021

### 10/10 Excellent

#### David

Oct 4, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date. Walking distance to everything in town. Highly recommended. 

##### David

Stayed 1 night in Oct 2021

### 4/10 Poor

#### suzanne

Aug 8, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

New owners and not ready to open. No service for breakfast( as advertised..gave us a card for a local deli which was overwhelmed ,no room clean up ( dirty linens on floor from last guest,)or towels…told us to go in to the linen room and help,ourselves. Our registration wasn’t in their computer…fortunately we had a copy.I understand that it’s hard to find help but we were completely on our own and had paid over $300\. Per night.

##### suzanne

Stayed 2 nights in Aug 2021

### 2/10 Terrible

#### Robert

Jun 2, 2021

Disliked: Staff & service

They were closed. It was prepaid and when I arrived there was no one on duty. The phone message said it might take 24 - 48 hours before my call would be returned. 

##### Robert

Stayed 2 nights in May 2021

### 10/10 Excellent

#### Richard, Owls Head, Maine

Dec 8, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The inn is a wonderful and charming grand home in Lenox. The interior has warm furnishings and the staff went out of their way to make us feel welcome. Dinner was outstanding and the wine list had many examples of fine wines from Israel. Breakfast the next morning featured a sumptuous challah french toast souffle.

##### Richard

Stayed 1 night in Dec 2019

### 10/10 Excellent

#### Paul

Jul 25, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Special and very convenient place

Owners were on-site , friendly and went out of their way to make our visit comfortable and special

##### Paul

Stayed 1 night in Jul 2019

### 8/10 Good

#### CountryLadyL, Lunenburg

Jun 30, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely mansion turned inn with restaurant and bar, although they were not yet in service for the season. Our room was spacious, clean, comfortable and quiet. A great location!

##### CountryLadyL

Stayed 1 night in Jun 2019

### 8/10 Good

#### Michael

Jun 24, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the Inn. The room was very comfortable. We were walking distance to everything we needed. Would definitely stay there again. 

##### Michael

Stayed 1 night in Jun 2019

### 6/10 Okay

#### Chris

Jun 22, 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

#### Could do better!

We were disappointed in the outside appearance of the property. It badly needed painting, and the entry porch was unkempt and unwelcoming. The room itself was also very tired....we appreciate that an historic Inn should retain period features,but decoration should be of a superior quality and kept fresh.The curtains were appalling...just an unlined piece of simple cotton . However the public areas were quite elegant, and breakfast was very good. In short, we would not return having been in far better Inns in Lenox

##### Chris

Stayed 1 night in Jun 2019

### 10/10 Excellent

#### Verified traveller

Apr 27, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was pleased with the cleanliness and accommodations. There was a small refrigerator and coffee maker, as well as a bathrobe and slippers for two. The breakfast was excellent with a variety of choices such as cheese, loaf bread, homemade granola, fruit and yogurt and a hot meal of your choice.

##### Verified traveller

Stayed 1 night in Apr 2019

### 10/10 Excellent

#### Margie, Acton, MA

Sep 8, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We greeted warmly, the dinners and breakfasts were superb, location is convenient to every thing.

##### Margie

Stayed 3 nights in Aug 2018

### 10/10 Excellent

#### WILLIAM

Aug 27, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### A Perfect Place in Lenox

It was the best of what staying at the Inn has to offer. Great owners/hosts who were engaging and interesting. And Michelle's breakfasts were amazing - a great chef indeed and really interesting food.

##### WILLIAM

Stayed 3 nights in Aug 2018

### 8/10 Good

#### Verified traveller

Aug 27, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### A nice Inn in a wonderful town.

Wonderful owner/staff. Food could use an upgrade. Very convenient to Lenox downtown. 

##### Verified traveller

Stayed 3 nights in Aug 2018

### 10/10 Excellent

#### Gordon, Ar;ington, VA

Aug 6, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, beautiful facilities, super food. Wi-Fi weak

##### Gordon

Stayed 2 nights in Aug 2018

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