Free daily continental breakfast

Reviews of SureStay Hotel By Best Western Leesville

2.5 out of 5
SureStay Hotel By Best Western Leesville
1200 N 6th Street, Leesville, LA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 167 out of 262 reviews" "
Rating 8 - Good. 66 out of 262 reviews" "
Rating 6 - Okay. 13 out of 262 reviews" "
Rating 4 - Poor. 9 out of 262 reviews" "
Rating 2 - Terrible. 7 out of 262 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable. Will make this hotel my go to when visiting my grandbaby.
Stayed 3 nights in Jan 2024
Response from Yolanda on Jan 31, 2024
Thank you for taking the time to review your recent stay with us. We appreciate your business and want you to know that your satisfaction is our priority. The feedback you left is genuinely valued. By letting us know about your stay, you are helping us to deliver a superior experience for future guests. Again, thanks for the review. We hope to see you again soon.

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and welcoming. Nothing was too much trouble. My husband enjoyed the breakfast and the little restaurant next door is very popular.
Stayed 3 nights in Dec 2023
Response from Yolanda on Jan 8, 2024
Thank you for taking the time to review your recent stay with us. We appreciate your business and want you to know that your satisfaction is our priority. The feedback you left is genuinely valued. By telling us about your stay you are helping us to deliver a superior experience to future guests. Again, thanks you for the nice review. We hope to see you again the next time you are in our area.

10/10 Excellent

Kathryn, modesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bugs!!!! Clean friendly helpful staff! Great breakfast! Best hotel ever!!!
Stayed 1 night in Dec 2023
Response from Yolanda on Jan 3, 2024
Thank you for taking the time to review your recent stay with us. We appreciate your business and want you to know that your satisfaction is very important to us. The feedback you left is genuinely valued. It helps us to deliver a great experience to future guest. Thanks again for the review.

10/10 Excellent

Kathryn, modesto

Stayed 1 night in Dec 2023
Response from Yolanda on Jan 31, 2024
Thank you for taking the time to rate your stay with us. Your business is appreciated, and your satisfaction is our priority. The feedback you left is very important to us. It helps us to deliver a superior experience for future guests. Again, thank you for the rating.

10/10 Excellent

Kathryn, modesto

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I was 30 mins late for breakfast and the lady cleaning up hooked me up and even helped me carry the food to my room for my daughter and niece. I love it!!!
Stayed 1 night in Dec 2023
Response from Yolanda on Dec 29, 2023
Thank you for taking the time to write a review on your recent stay with us. We appreciate your business and want you to know that your satisfaction is our priority. The feedback you left is genuinely valued. It helps us to deliver a great experience to future guests. Again, thanks for the review. We hope to see you again the next time you are in our town.

10/10 Excellent

charles, Winnsboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Yolanda on Dec 28, 2023
Thank you for taking the time to rate your recent stay with us. We appreciate your business and want you to know that your satisfaction is our priority. Your feedback is very important to us. It helps us to deliver a superior experience to future guests. Again, thanks for the rating.

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Yolanda on Dec 26, 2023
Thank you for taking the time to rate your recent stay with us. We appreciate your business and want you to know that your satisfaction is very important to us. The feedback you left is valued. It helps us to deliver a superior experience to future guest. Again, thanks for the rating.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Yolanda on Dec 24, 2023
Thank you for taking the time to rate your recent stay with us. We appreciate your business and want you to know that your satisfaction is our priority. The feedback you left is valued. It helps us to deliver a superior experience to future guests. Again, thanks for the rating.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Yolanda on Dec 5, 2023
Thank you for taking the time to rate your recent stay with us. We appreciate your business and want you to know that your satisfaction is our priority. The feedback you left is highly valued. By letting us know about your stay, you are helping us to deliver a superior experience to our future guests.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. Clean safe. Hotel staff very friendly. Coffee and breakfast was good.
Stayed 1 night in Nov 2023
Response from Yolanda on Nov 28, 2023
Thank you for taking the time to write a review on your recent stay with us. We greatly appreciate your business and want you to know that your satisfaction is our priority. The feedback you left is highly valued. By telling us about your stay, it helps us to provide a great experience for our future guests. Thanks again for the review. We hope to see you again soon.

6/10 Okay

Ferron

It's located in a quiet area and the room was clean and bed comfortable.
Stayed 1 night in Nov 2023
Response from Yolanda on Nov 6, 2023
Thank you for taking the time to write a review on your recent stay with us. We appreciate your business and want you to know that your satisfaction is our priority. The feedback you left is highly valued. It helps us to provide a great experience for our future guests. Again, thanks for the review. We hope to see you again the next time you are in our town.

10/10 Excellent

Jeff

Stayed 1 night in Nov 2023
Response from Yolanda on Nov 28, 2023
Thank you for taking the time to rate your recent stay with us. Your business is greatly appreciated, and we want you to know that your satisfaction is our priority. The feedback you left is genuinely valued. It helps us to deliver a superior experience to future guests. Thanks again for the rating. We hope to see you again soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Yolanda on Oct 31, 2023
Thank you for taking the time to rate your recent stay with us. We appreciate your business and want you to know that your satisfaction is our priority. The feedback you left is genuinely valued. It helps us to deliver a superior experience to future guests. We hope that you will come back and see us again the next time you are in our area.

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness
Bad experience for one night
Awful! We were supposed to be in a non smoking room. It was labeled on the door as well, but had clearly been smoked in. Floors were damp and nasty. Bathroom was small and cramped and breakfast was lousy!
Stayed 1 night in Oct 2023
Response from Yolanda on Oct 28, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is appreciated, and your satisfaction is very important to us. We are in the process of shampooing the guest room carpets. Unfortunately, you were assigned to one that had not finished drying yet. For that and any other inconveniences, I sincerely apologize. We also would like for you to know that we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we may have another opportunity to provide you with a superior experience.

10/10 Excellent

Gwyneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Yolanda on Oct 24, 2023
Thank you for taking the time to rate your recent stay with us. We appreciate your business and want you to know that your satisfaction is our priority. The feedback you left is highly valued. It helps us to deliver a superior experience to future guests. Again, thanks for the rating. We hope to see you again the next time you are in our area.

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
I stayed at this convenient hotel when I was in town for a funeral. The only objection was the carpet needed a better cleaning. Bedding was clean and comfortable. A nice selection of breakfast food. I also liked parking my car right outside the door to my room. I would stay here again.
Stayed 2 nights in Oct 2023
Response from Yolanda on Oct 22, 2023
Thank you for taking the time to write a review on your recent stay with us. We appreciate your business and want you to know that your satisfaction is our priority. The feedback you left is genuinely valued. It helps us to improve in areas improvement is needed. Again, thank you for your review. We hope to see you again the next time you are in our area.

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Yolanda on Oct 11, 2023
Thank you for taking the time to rate your recent stay with us. We appreciate your business and want you to know that your satisfaction is our priority. The feedback you left is genuinely valued. It helps us to deliver a superior experience to future guests. Again, thanks for the rating. We hope to see you again soon.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't dislike anything
Stayed 1 night in Oct 2023
Response from Yolanda on Oct 8, 2023
Thank you for taking the time to review your recent stay with us. We appreciate your business and want you to know that your satisfaction is our priority. The feedback you left is highly valued. Letting us know about your stay helps us to deliver a great experience for future guests. Again, thanks for the review.

10/10 Excellent

Billey W

Stayed 2 nights in Oct 2023
Response from Yolanda on Oct 28, 2023
Thank you for taking the time to rate your recent stay with us. We appreciate your business and want you to know that your satisfaction is very important to us. The feedback you left is highly valued. It helps us to deliver a great experience to future guests. Again, thanks for the rating. We hope to see you again the next time you are in our area.

10/10 Excellent

MELODY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Staff was very friendly
Stayed 1 night in Sep 2023
Response from Yolanda on Sep 30, 2023
Thank you for taking the time to write a review on your recent stay with us. We appreciate your business and want you to know that your satisfaction is our priority. The feedback you left is genuinely valued. It helps us to deliver a superior experience to future guests. Again, thanks for the review. We hope to see you again the next time you are in our area.

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was in a convenient location to my family and staff was very nice
Stayed 1 night in Sep 2023
Response from Yolanda on Sep 26, 2023
Thank you for taking the time to review your recent stay with us. We appreciate your business and want you to know that your satisfaction is our priority. Your feedback is highly valued. It helps us to deliver a superior experience to you and future guests. Again, thanks for the review. We hope to see you again the next time you are in our area.

4/10 Poor

James

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
There was constant commotion outside our room most of our stay. There was a muggy mildew smell in the room. Likely the carpet. The chairs had a weird odor to them. The concierge that checked us in on 22SEP23 was not welcoming. I did not get her name. On another note, the concierge that checked us out on 23SEP23 was lively and welcoming. Greated us with a smile.
Stayed 1 night in Sep 2023
Response from Yolanda on Sep 25, 2023
Thank you for taking the time to review your recent stay with us. Your business is greatly appreciated. We want you to know that your satisfaction is definitely our priority. I would also like to extend our sincerest apology for not exceeding your expectations. The feedback you left is genuinely valued. It helps us to improve in the areas improvement is needed. Again, thanks for your review. We hope that you will consider staying with us again the next time you are in our area.

10/10 Excellent

Vincent, marrero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean drive up right up,to room
Stayed 1 night in Sep 2023
Response from Yolanda on Sep 20, 2023
Thank you for taking the time to review your recent stay with us. Your business is appreciated, and your satisfaction is our priority. We genuinely value your feedback. It helps us to deliver a great experience to future guests. Again, thanks for the review. We hope to see you again soon.

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities
👍👍👍
Stayed 1 night in Aug 2023
Response from Yolanda on Sep 7, 2023
Thank you for taking the time to rate your recent stay with us. Your business is appreciated, and your satisfaction is our priority. The feedback you left is highly valued. It helps us deliver a superior experience to you and future guests. Thanks again for taking the time to give feedback. We hope to see you again the next time you are in our area.

10/10 Excellent

Charles

Liked: Staff & service, amenities, property conditions & facilities
Refrigerator didn't work
Stayed 2 nights in Aug 2023
Response from Yolanda on Aug 21, 2023
Thank you for taking the time to review your recent stay with us. Your business is greatly appreciated and your satisfaction is our utmost priority. The feedback you left is genuinely valued. It helps us to improve in the areas improvment is needed. I would like to apologize for any inconvenience that may have been caused by not having a working refrigerator. We hope that the refrigerator we used to replace the one in your room that wasn't working, actually cooled for you. Again, thank your for the review. We hope to see you again the next time you are in our area.

8/10 Good

Chris

Stayed 1 night in Aug 2023
Response from Yolanda on Aug 13, 2023
Thank you for taking the time to rate your recent stay with us. Your business and your satisfaction are both very important to us. The feedback you left is appreciated. It helps us to deliver a superior experience to future guests. Again, thank you for the rating. We hope to see you again the next time you are in our area.

10/10 Excellent

Love

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 3 nights in Jul 2023
Response from Yolanda on Jul 30, 2023
Thank you for taking the time to write a review on your recent stay with us. Your business and your satisfaction is our priority. The feedback you left is genuinely valued. It helps us to deliver a superior experience to you and future guests. Again, thank you for your review. We hope to see you again soon.

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel when I’m in the area. The rooms are clean and smells good. The staff is friendly and everything is clean.
Stayed 2 nights in Jul 2023
Response from Yolanda on Jul 26, 2023
Thank you for taking the time to write a review on your recent stay with us. Your repeat business is appreciated, and your satisfaction is our priority. The feedback you left is highly valued. It helps us deliver a superior experience to you and future guests. Again, thank you for the review. We hope to see you again soon.

8/10 Good

Mariel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Need new sheets and curtains
Service and front desk attendant are really friendly and accommodating. Location is close to the Fort Polk base 15 minutes drive. Breakfast was plenty but same every day. Place is really nice, pool, patio. The only complaint is that we booked 4 rooms and my brother’s bed sheets had blood (dry) spots on it. Went to front desk and he was given everything to change it himself :-( , on my room 2 queen beds my son’s bed the sheets has spots as well and one towel had a big spot on it. My sister’s room curtains were scratched. I believe they need to pay more attention to details like those. That can make a great place to stay a no no. Please change your sheets, blankets and curtains. Other than that everything was ok.
Stayed 2 nights in Jul 2023
Response from Yolanda on Jul 24, 2023
Thanks for taking the time to write a review on your recent stay with us. Your business is appreciated, and your satisfaction is very important to us. The feedback you leave is valued. It helps us to improve in the areas improvement is needed. Please except our apology for the not exceeding your expectations. We want you to know that it definitely is not common practice for us to not change the sheets or to not pay close attention to detail. Our housekeeping staff is usually very thorough. We hope that the next time you are in our area that you will give us another opportunity to provide you with a better experience. Again, thank you for the review.

4/10 Poor

Ritchie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The cable TV service showed "no signal".
Stayed 6 nights in Jul 2023
Response from Yolanda on Jul 21, 2023
Thanks for taking the time to write a review on your recent stay with us. Your business is appreciated and your satisfaction is very important to us. The feedback you leave is valued. It helps us to improve in the areas improvement is needed. We apologize for the not exceeding your expectations. We want you to know that is definitely not common practice for us to inconvenience our guest. We hope that the next time you are in our area that you will give us another opportunity to provide you with a better experience. Again, thank you for the review.

10/10 Excellent

Shannon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Left the days inn and booked here. Very comfortable beds. Bathrooms were upkept and very nice. Pool is in good shape. Peaceful and beautiful. Breakfast was a small array of options but decent enough
Stayed 1 night in Jul 2023
Response from Yolanda on Jul 12, 2023
Thank you for taking the time to write a review on your recent stay with us. Your business is appreciated, and your satisfaction is our priority. The feedback you left is genuinely valued. It helps us to improve in areas improvement is needed. Again, thank you for the review. We hope to see you again in the near future.

10/10 Excellent

Kenry

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Place really clean, quiet. We really enjoyed our stsy
Stayed 2 nights in Jun 2023
Response from Yolanda on Jun 26, 2023
Thank you for taking the time to write a review on your recent stay with us. Your business is appreciated and your satisfaction is our priority. The feedback you left is genuinely valued. It helps us to deliver a superior experience to future guests. We hope that you will stay with us again the next time you are in our area.

10/10 Excellent

Don, Bryan

Stayed 1 night in Jun 2023
Response from Yolanda on Jul 12, 2023
Thank you for taking the time to rate your stay with us. Your business and your satisfaction are both very important to us. We highly value your feedback. It helps us to deliver a superior to future guests. Thanks again for the rating. We hope to see you again the next time you are in our area.

8/10 Good

glenn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice,clean no frills place to stay. No problems,staff was nice and helpful,property and rooms were clean. It's literally just feet from a very busy road that somehow attracts every car with no muffler,so I was awakened from my slumber a few times by Bubbas 350 Chevy and the occasional iron horse.Stayed in the front so if you get a room in the back it's probably not a problem. There was some rift raft hanging around in the parking lot around midnight and even a quite skinny gentleman who was dancing just outside his door which was entertaining and worrisome at the same time. It's not The Ritz,and it ain't in Beverly Hills but it's just fine for some rest and shower.
Stayed 2 nights in Jun 2023
Response from Yolanda on Jun 21, 2023
Thank you for taking the time to write a review on your recent stay with us. Your business and your satisfaction are both very important to us. We genuinely value your feedback. It helps us to deliver a superior experience to you and future guests. Again, thank you for the review. We hope to see you again the next time you are in our area.

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. The breakfast was good. It was clean. I stayed 2 nights.
Stayed 2 nights in Jun 2023
Response from Yolanda on Jun 16, 2023
Thank you for taking the time to write a review on your recent stay with us. Your business and your satisfaction are both very important to us. We genuinely value your feedback. It helps us to improve in areas improvement is needed. Again, thanks for the review. We hope to see you again in the near future.

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always so friendly, the place is clean and has the cutest courtyard to sit in if you wish to just be outside.
Stayed 1 night in Jun 2023
Response from Yolanda on Jun 5, 2023
Thank you for taking the time to write a review on your recent stay with us. Your repeat business is appreciated and your satisfaction is our priority. We genuinely value your feedback. It helps us to improve in areas improvement may be needed. Again, thanks for the review. We hope to see you again soon.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, easy to get to, very professional. Will stay there again.
Stayed 1 night in Jun 2023
Response from Yolanda on Jun 4, 2023
Thank you for taking the time to write a review on your recent stay with us. Your business is appreciated and your satisfaction is our priority. The feedback you left is genuinely valued. It helps us deliver a superior experience to future guest. We hope that you will come stay with us again the next time you are in our area.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Yolanda on May 23, 2023
Thank you for taking the time to rate your recent stay with us. We appreciate your business and want you to know that your satisfaction is very important to us. Your feedback is highly valued. It helps us to deliver a superior experience to future guest. Again, thanks for the rating. We hope you will come back to see us again soon.

10/10 Excellent

Deborah, Dalton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast staff was very friendly. Late night check-in guy was great. Room was clean
Stayed 1 night in May 2023
Response from Yolanda on May 14, 2023
Thank you for taking the time to review your recent stay with us. Your business is very important to us and we want you to know that your satisfaction is our priority. The feedback you left is genuinely valued. It helps us deliver a superior experience to future guests. Again, thanks for the review. We hope to see you again in the near future.

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Yolanda on Mar 27, 2023
Thank you for taking the time to rate your recent stay with us. Your business and your satisfaction are both very important to us. We genuinely value your feedback. It helps us to deliver a superior experience to future guests. Again, thanks for the rating.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Very nice clean place and person that checked us in was very kind
Stayed 1 night in Feb 2023
Response from Yolanda on Mar 1, 2023
Thank you for taking the time to write a review on your recent stay with us. Your business and your satisfaction are both very important to us. We genuinely value your feedback. It helps us to deliver a superior experience to future guests. Again, thanks for the review. We hope to see you again soon.

10/10 Excellent

Lonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yolanda at the front desk had excellent customer service. Very professional, yet very friendly.
Stayed 1 night in Jan 2023
Response from Yolanda on Jan 31, 2023
Thank you for taking the time to write a review on your recent stay with us. Your business is appreciated and your satisfaction is our priority. The feedback you left is genuinely valued. It helps us to improve in the areas improvement may be needed. Again, thanks for the nice review. We hope to see you again in the near future.

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only needed a one night stay while attending a wedding in the area. It was nice enough and I’ll definitely rebook if I need to spend time in Leesville again!
Response from Yolanda on Jan 12, 2023
Thank you for taking the time to write a review on your recent stay with us. Your business and your satisfaction are both very important to us. We genuinely value your feedback. It helps us to deliver a superior experience to future guests. Again, thanks for the review. We hope to see you again.

8/10 Good

Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was super cute and had the friendliest staff. It had an odd number of pillows and towels for the even number of people in a room, but they were quick and friendly to help provide the one extra items needed. Definitely would stay again.
Stayed 2 nights in Nov 2022
Response from Yolanda on Nov 28, 2022
Thank you for taking the time to review your recent stay with us. Your business is appreciated and your satisfaction is our priority. The feedback you left is genuinely valued. It helps us to deliver a superior experience to future guests. Again, thanks for the review. We hope to see you again soon.

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would choose it again
From the check with the counter clerk Hazel, to our final day, this hotel and its staff was wonderful. If we needed anything, they were happy to provide it. The staff was helpful, friendly, and knowledgeable. Our room was clean, comfortable and well supplied. If we are in Leesville again, SureStay will be our first choice.
Stayed 6 nights in Sep 2022
Response from Yolanda on Sep 22, 2022
Thank you for taking the time to review your recent stay with us. Your business and your satisfaction are both very important to us. The feedback you left helps us to improve in the areas improvement is needed. Again, thanks for the review. We hope to see you again in the near future.

10/10 Excellent

Troy

Stayed 3 nights in Sep 2022
Response from Yolanda on Jan 3, 2023
Thank you for taking the time to rate your recent stay with us. Your business is appreciated and your satisfaction is our priority. Thanks again for the rating. We hope you will come back and see us again soon.

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We've stayed with SureStay two times, and both times were great experiences.
Stayed 4 nights in Aug 2022
Response from Yolanda on Aug 13, 2022
Thank you for taking the time to review your recent stay with us. Your business and your satisfaction are both very important to us. The feedback you left is highly valued. It helps us to deliver a superior experience to future guests. Again, thanks for the review. We hope to see you again soon.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Go To Hampton Inn
The pictures are deceiving. These rooms are so rundown and outdated. We booked a non-smoking room. It smelled so heavily of smoke that we didn’t bring our bags in because we didn’t want the smell to get in our things. We requested a new room, and we were given one, but it smelled worse than the first room. The smell was nauseating! We checked out and went to another hotel. The lady at the front desk was nice and apologetic. Just keep driving. Don’t waste your time stopping at this dump.
Stayed 2 nights in Jul 2022
Response from Yolanda on Jul 18, 2022
Thank you for taking the time to write a review on your recent stay with us. Your business and your satisfaction are both very important to us. I would like to sincerely apologize for not exceeding your expectations. We genuinely value your feedback because it helps us to improve. We would like for you to know that we will be using your feedback to implement improvements so that we may offer a great experience to future guests. Again, thanks for the review. We hope that you give us another opportunity to provide with a better experience.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always our choice when we stay in Leesville! Awesome staff and always quite and claen.
Stayed 3 nights in Jul 2022
Response from Yolanda on Jul 11, 2022
Thank you for taking the time to review your recent stay with us. Your repeated business is appreciated. We want you to know that your satisfaction is our priority. The feedback you leave is genuinely valued. It helps us to provide a superior business to you and future guests. Again, thanks for the review. We hope to see you again soon.

8/10 Good

Keri

Stayed 1 night in Jul 2022
Response from Yolanda on Jan 3, 2023
Thank you for taking the time to rate your stay with us. Your business and your satisfaction are both very important to us. We hope you will come back to see us again soon.