Lobby

Reviews of Red Roof Inn Leesburg

2 out of 5
Red Roof Inn Leesburg
721 East Market Street, Leesburg, VA

Reviews

8.2

Very good

Rating 10 - Excellent. 284 out of 687 reviews" "
Rating 8 - Good. 258 out of 687 reviews" "
Rating 6 - Okay. 84 out of 687 reviews" "
Rating 4 - Poor. 33 out of 687 reviews" "
Rating 2 - Terrible. 28 out of 687 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was figuring this would be just another low budget motel, which btw would have been totally fine. We just needed to sleep there. But I was wrong. So clean, new and fresh. Perfect redone room, whole hotel smelled great. Really really liked this place. Quiet and calm. And for the price, you really cant beat it. Saw a few cute towns near by I would like to explore in warmer weather. Will definitely be returning. Very impressed.
Stayed 2 nights in Mar 2024
Response from Samantha RediResponse Specialist on Mar 25, 2024
Dear Kristen,Thank you for taking the time to write a review of your stay at the RED ROOF INN LEESBURG. I am happy you were pleased with the smell of our hotel, our quiet environment and clean facility. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

8/10 Good

John

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Breakfast is very limited options
Stayed 1 night in Mar 2024
Response from Carla RediResponse Specialist on Mar 22, 2024
Dear John,Thank you for taking the time to tell us about your experience at the Red Roof Inn Leesburg. We appreciate your 4/5 score. In regards to breakfast, we will take your comments into consideration to make changes to improve our customer experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Lisha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quiet
Stayed 1 night in Mar 2024
Response from Dannielle Rediresponse Specialist on Mar 15, 2024
Dear Lisha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LEESBURG. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the convenient and quiet location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a night on a budget
Stayed 1 night in Mar 2024
Response from Red Roof Management on Mar 12, 2024
Thank you for taking a moment to leave a review, Jeffrey. The staff and I at the Red Roof Inn Leesburg appreciate your 4/5 score following your stay. I am happy that you found our budget friendly hotel to be a great place to stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Zafrin

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet peaceful. I had my big dog with me and one king bedroom was perfect and enough spacious for my dog. The area is beautiful to walk your dog and best perks is there is no extra pet fee. And very clean service, no bad smells, comfy bed and pillows. 10 on 10
Stayed 4 nights in Mar 2024
Response from Nishaye RediResponse Specialist on Mar 6, 2024
Hello Zafrin, Thank you for taking the time to tell us about your experience at the Red Roof Inn Leesburg. We are happy that you were pleased with the cleanliness, the comfort of the pillows and the pet friendliness of the hotel, prompting your 5/5 rating. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Gazi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Nishaye RediResponse Specialist on Mar 5, 2024
Hello Gazi, The staff at the Red Roof Inn Leesburg and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 Good

Jason, Magnolia

Stayed 1 night in Feb 2024
Response from Samantha RediResponse Specialist on Mar 26, 2024
Thank you for your positive rating, Jason. The staff at the RED ROOF INN LEESBURG and I were so glad we earned your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 Excellent

amy

Stayed 1 night in Feb 2024
Response from Olivia RediResponse Specialist on Mar 20, 2024
Hello Amy, The staff at the Red Roof Inn Leesburg and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A bit scary and noisy
Stayed 1 night in Feb 2024
Response from LaTunde RediResponse Specialist on Feb 25, 2024
Dear David,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LEESBURG. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the place being a bit scary and noisy. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

Zoila

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything and the most important thing was that I allowed my dogs
Stayed 3 nights in Feb 2024
Response from Kerry-Lee RediResponse Specialist on Feb 20, 2024
Dear Zoila Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN LEESBURG We appreciate your kind remark highlighting our pet friendly policy. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Red Roof Management

10/10 Excellent

judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Feb 2024
Response from Tianna RediResponse Specialist on Feb 11, 2024
Dear Judy, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Leesburg. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the cleanliness of the room. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

10/10 Excellent

Teena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice and peaceful
Stayed 1 night in Feb 2024
Response from Adraine Rediresponse Specialist on Feb 5, 2024
Dear Teena,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEESBURG. It is great to read that you found your stay to be nice and peaceful. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

6/10 Okay

Said

Disliked: Staff & service, property conditions & facilities
Air conditioner making noise all night
Stayed 3 nights in Jan 2024
Response from Chevanese RediResponse Specialist on Feb 1, 2024
Thank you, Said, for sharing your feedback regarding your stay at the Red Roof Inn Leesburg. We're sorry to hear about the inconvenience caused by the noise from the air conditioner. Our team is dedicated to ensuring a comfortable stay for all guests, and we sincerely apologize for any disturbance you experienced. Your feedback is invaluable to us at Red Roof, and we'll take your comments into consideration to ensure a more peaceful atmosphere.We look forward to another opportunity to serve you better at Red Roof the next time you're in town.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallway doesn't match the room. Room modern, clean & bed very comfortable. Bathroom looks brand new!
Stayed 1 night in Jan 2024
Response from Oshane RediResponse Specialist on Jan 22, 2024
Dear Susan,Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN LEESBURG regarding the clean room, comfy bed and renovated bathroom. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Xao RediResponse Specialist on Jan 21, 2024
Thank you for sharing your perfect rating with us, Karen. Our staff at the Red Roof Inn Leesburg was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

2/10 Terrible

Mynor

Liked: Cleanliness, staff & service, property conditions & facilities
Disturbing people next to my room that was horrible after 11 pm
Stayed 1 night in Jan 2024
Response from Recordo Rediresponse Specialist on Jan 19, 2024
Dear Mynor,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Leesburg. It's saddening to hear that a good experience was hindered due to the indicated disturbance from neighboring guest. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby could use a bit of updating but the room was clean relatively updated.
Stayed 1 night in Jan 2024
Response from Recordo Rediresponse Specialist on Jan 19, 2024
Dear Kim,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Leesburg. I'm happy you were pleased with our level of cleanliness. Please know that Red Roof does value your business and will take your comment about updating our lobby into serious consideration. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Dec 2023
Response from Xao RediResponse Specialist on Jan 5, 2024
Hi Emily,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Leesburg with us. It was so rewarding to see that we earned your perfect score with our nice and clean location. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Xao RediResponse Specialist on Dec 22, 2023
Thank you for sharing your perfect rating with us, Michael. Our staff at the Red Roof Inn Leesburg was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, property conditions & facilities
It's always great to stay there
Stayed 2 nights in Dec 2023
Response from Antonio,RediResponse Specialist on Dec 19, 2023
Dear Manpreet,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN LEESBURG. It’s great to hear that you had a great experience with us and found the property to be suitable for your accommodation needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

10/10 Excellent

Tamara Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Antonio,RediResponse Specialist on Dec 19, 2023
Hello Tamara Lynn, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEESBURG and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 Excellent

Tayna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Xao RediResponse Specialist on Dec 16, 2023
Thank you for sharing your 10/10 rating with us, Tayna. Our staff at the Red Roof Inn Leesburg was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

8/10 Good

Kevin

Response from Tianna RediResponse Specialist on Feb 11, 2024
Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Leesburg and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 Okay

Brian

Response from Kerry-Lee RediResponse Specialist on Feb 20, 2024
Dear Brian, We at the RED ROOF INN LEESBURG appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on Dec 6, 2023
Hello Michelle,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Leesburg and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 Good

jacob

Stayed 1 night in Dec 2023
Response from Sharma RediResponse Specialist on Dec 26, 2023
Hello Jacob, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN LEESBURG and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 Good

Nor

Stayed 1 night in Dec 2023
Response from Sharma RediResponse Specialist on Dec 26, 2023
Hello Nor, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN LEESBURG and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice friendly helpful hotel
Stayed 2 nights in Nov 2023

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ft desk was friendly and gave recommendations for food. Room was nice, bed was really comfy. Breakfast was good. I will continue to look at RRI for future stays. Thank you!
Stayed 1 night in Nov 2023

10/10 Excellent

Nicholas, Charlottesville

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Like the hardwood floors.
Stayed 1 night in Nov 2023
Response from Linton Red Roof Management Rediresponse Specialist on Nov 25, 2023
Dear Nicholas,Thank you for telling us about your recent visit to RED ROOF INN LEESBURG. It's great to read that the cleanliness of our room met your standards. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Regards,LintonRed Roof ManagementRediresponse Specialist

10/10 Excellent

Sherry

Liked: Property conditions & facilities
Friendly clean place
Stayed 4 nights in Nov 2023
Response from Linton Red Roof Management Rediresponse Specialist on Nov 25, 2023
Hi Sherry,Thank you for sharing your thoughts on your recent visit to RED ROOF INN LEESBURG. I was happy to read that our friendly staff and clean hotel met your expectations. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediresponse Specialist

10/10 Excellent

Tinamarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay & Reasonable for the money
The people at the front desk were very helpful and professional. The people who ran the breakfast were very friendly and very professional. All the staff were very friendly, we really enjoyed our stay and would stay there again.
Stayed 3 nights in Nov 2023
Response from Linton Red Roof Management Rediresponse Specialist on Nov 21, 2023
Dear Tinamarie,Thank you for sharing your thoughts on your recent visit at RED ROOF INN LEESBURG. It's truly rewarding to read that our friendly and professional staff met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. Our team at Red Roof look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediresponse Specialist

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel
This is a great budget motel.Seems to be recently renovated, everything was very clean and in good repair, the bed was comfortable enough and showers were hot and had good pressure. Not fancy but good for our travel needs Dogs are allowed, and it seems they planned for this with no carpet in the rooms.
Stayed 1 night in Nov 2023
Response from Linton Red Roof Management Rediresponse Specialist on Nov 19, 2023
Dear Margaret,Thank you for telling us about your recent visit to RED ROOF INN LEESBURG. It's truly rewarding to read that our clean rooms, pet stays free policy and the other highlights pleased you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. Our team at Red Roof look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediresponse Specialist

8/10 Good

Trivis

Stayed 4 nights in Nov 2023
Response from Linton Red Roof Management RediResponse Specialist on Nov 19, 2023
Hello Trivis,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEESBURG and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

6/10 Okay

Robert

Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on Dec 6, 2023
Hello Robert,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Leesburg and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service
we were not able to get bottled water. none in the machines or from the front.
Stayed 3 nights in Nov 2023
Response from Linton Red Roof Management Rediresponse Specialist on Nov 14, 2023
Dear Joanne,Thank you for telling us about your recent visit to RED ROOF INN LEESBURG. We thank you for your 4/5 score. However, you indicated that you were not able to get a bottled water was hindering to your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our staff at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

8/10 Good

Richard

Business traveller, Travelled with group
Bathroom was small. No sink in bathroom. No room to change clothes or apply deodorant. Other chains have more convenient bathrooms. Stayed 4 nights - no wake up calls two mornings. Why do you offer the service?
Stayed 4 nights in Nov 2023
Response from Linton Red Roof Management Rediresponse Specialist on Nov 13, 2023
Hi Richard,Thank you for telling us about your recent visit to RED ROOF INN LEESBURG. It's good to see we have earned your 4/5 score. However, you indicated that the size of your bathroom was not your liking. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Linton Red Roof Management RediResponse Specialist on Nov 14, 2023
Hello Dennis,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEESBURG and I welcome your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service!
Stayed 1 night in Nov 2023
Response from Devorine Red Roof Management on Nov 12, 2023
I appreciate your comments regarding our customer service your recent stay at the Red Roof Inn Leesburg, Thomas. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from manager-Scott on Nov 12, 2023
Thank you for the positive feedback!

10/10 Excellent

Shari

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for my dollar! Neat and clean.
Stayed 2 nights in Nov 2023
Response from manager-Scott on Nov 12, 2023
Thanks for recognizing our hotel at a great value. We make every effort to keep it neat and clean.

8/10 Good

lisa

Stayed 1 night in Nov 2023
Response from Linton Red Roof Management RediResponse Specialist on Nov 9, 2023
Hello Lisa,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEESBURG and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Great! Very nice. Good location
Stayed 4 nights in Nov 2023
Response from Linton Red Roof Management Rediresponse Specialist on Nov 8, 2023
Dear Patrick,Thank you for telling us about your recent visit to RED ROOF INN LEESBURG. I was happy to read that our good location was convenient for your travel plans. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. Our team at Red Roof look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediresponse Specialist

6/10 Okay

Annmarie

Travelled with family
Disliked: Amenities
Not a bad option in the area. Affordable. Nothing fancy.
Stayed 2 nights in Nov 2023
Response from manager-Scott on Nov 6, 2023
Sorry you felt it was not a enjoyable stay. Thank you for your feedback.

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff
Staff was very helpful. I had a hard time using the pumps for soap, shampoo. You had to really press them.
Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Nov 2, 2023
Thank you for sharing your feedback with us, Dorothy. The team at the Red Roof Inn Leesburg was pleased to know that you were fond of our helpful staff. However, you made mention of your difficulty using the soap and shampoo pumps. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays in the future.Regards,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

Elsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great for a short stay. For long stays, as I did, 6 nights, i would have liked to see more of a variety for breakfast. I ate bagels 6 days in a row. Other than that, staff was excellent and room was very clean. Thank you Red Roof Inn.
Stayed 6 nights in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Nov 2, 2023
Thank you for sharing your feedback with us, Elsa. The team at the Red Roof Inn Leesburg was pleased to know that you were fond of our excellent staff and our clean rooms. However, you made mention of the lack of breakfast variety. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays in the future.Regards,XaoRed Roof ManagementRediResponse Specialist

4/10 Poor

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good enough IF they had working internet, but no
Staff was friendly, breakfast was mediocre, but the biggest thing was no internet. Blamed a Comcast outage for 3 days, Meanwhile other hotels and businesses (including their own front desk) had no issues. Frustrating after paying so much (considering no pool, gym, etc.) and wanting to do some work during the day and streaming at night.
Stayed 2 nights in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Nov 2, 2023
Thank you for sharing your feedback with us, John. The team at the Red Roof Inn Leesburg was pleased to know that you were fond of our friendly staff. However, you made mention of the breakfast being mediocre. As it pertains to the internet outage mentioned, please accept our apologies.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist

6/10 Okay

Matthew

Business traveller
Liked: Staff & service, amenities
Front desk was speedy and polite.
Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Nov 2, 2023
Thanks for sharing your feedback with us, Matthew. The staff at our Red Roof Inn Leesburg appreciated your 3/5 score. You mentioned that our front desk staff was speedy and polite, which was pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure to host you again in the future.Best regards,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a nice size, was clean and decor was fresh and modern. Better than I expected. Only niggles were (1.) a squeaky bed, (2) a noisy HVAC unit and (3) the USB charging ports worked in one nightstand and not the other. Generally, a really good stay for a relatively low cost.
Stayed 1 night in Oct 2023
Response from Abigail Red Roof Management RediResponse Speciali on Oct 26, 2023
Hello Patrick,Thank you for telling us about your stay at the Red Roof Inn Leesburg. I'm glad your stay was clean and you found the décor to be fresh and modern. You highlighted that you were unsatisfied with the squeaky bed, the noise disturbance HVAC and the other concerns you described. We will take your comments into consideration to make changes to improve our customer experience.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Abigail Red Roof ManagementRediResponse Specialist

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Oct 23, 2023
Thank you for sharing your 10/10 rating with us, Cheryl. Our staff at the Red Roof Inn Leesburg was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist