Title: Mercure Leeds Parkway Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Leeds Parkway Hotel Suburban hotel with a full-service spa and a fitness center ![Indoor pool](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/015427c6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Staircase](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/039ec6f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Privilege, Room, 1 Double Bed, Garden View](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/bf8a192b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/0ece1ded.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/a505efc3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Mercure Leeds Parkway Hotel, nestled in rural hills, offers a peaceful getaway. Enjoy international dishes at The Brasserie, rejuvenate with a Swedish massage at the spa, and enjoy free in-room WiFi. The indoor pool and gym provide extra options for relaxation or exercise. 7.2 Good ## Popular amenities - Pool - Spa - Bar - Room service - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/68eb2476.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed 7.2 Good 9 reviews ### Highlights TV Private bathroom Eco-friendly toiletries Hair dryer Electric kettle Eco-friendly cleaning supplies Digital channels Daily housekeeping - 226 sq ft - Sleeps 2 - 1 Double Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/9a1de949.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Twin Bed ### Highlights TV Private bathroom Eco-friendly toiletries Hair dryer Electric kettle Eco-friendly cleaning supplies Digital channels Daily housekeeping - 194 sq ft - Sleeps 1 - 1 Twin Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/bbb41590.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds ### Highlights TV Private bathroom Eco-friendly toiletries Hair dryer Electric kettle Eco-friendly cleaning supplies Digital channels Daily housekeeping - 226 sq ft - Sleeps 2 - 2 Twin Beds ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/68eb2476.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Double Bed, Garden View 8.0 Very good 1 review ### Highlights TV Private bathroom Eco-friendly toiletries Hair dryer Electric kettle Eco-friendly cleaning supplies Digital channels Daily housekeeping - 258 sq ft - Sleeps 2 - 1 Double Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/68eb2476.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed (Garden Side) 10.0 Exceptional 1 review ### Highlights TV Private bathroom Eco-friendly toiletries Hair dryer Electric kettle Eco-friendly cleaning supplies Digital channels Daily housekeeping - 226 sq ft - Sleeps 2 - 1 Double Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/bbb41590.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds (Garden side) ### Highlights TV Private bathroom Eco-friendly toiletries Hair dryer Electric kettle Eco-friendly cleaning supplies Digital channels Daily housekeeping - 226 sq ft - Sleeps 2 - 2 Twin Beds ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/bbb41590.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds 10.0 Exceptional 2 reviews ### Highlights TV Private bathroom Eco-friendly toiletries Hair dryer Electric kettle Eco-friendly cleaning supplies Digital channels Daily housekeeping - Sleeps 4 - 1 Double Bed and 2 Twin Beds ## You may also like Ad ![2 bars/lounges](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/106000000/105860000/105857700/105857639/8a0ed1a5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Leeds Leeds City Center - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLeeds-Hotels-Mercure-Leeds-Parkway-Hotel.h34341.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLeeds-Hotels-Mercure-Leeds-Parkway-Hotel.h34341.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.86794%2C-1.59330&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DoADpkxDvKtxTr-EqiDNDtnXDwE=) Otley Road, Leeds, England, LS16 8AG #### What's nearby - Golden Acre Park - 1 min walk - 0.1 km - Breary Marsh - 6 min walk - 0.6 km - York Gate Garden - 3 min drive - 2.4 km - Lawnswood Cemetery - 3 min drive - 2.6 km - Cookridge Hall Golf Club - 4 min drive - 2.7 km #### Getting around - Weeton Station - 9 min drive - Leeds (LBA-Leeds Bradford) - 12 min drive #### Restaurants - ‪Adel Sports and Social Club - ‬3 min drive - ‪Hickory's Smokehouse - ‬16 min walk - ‪McDonald's - ‬5 min drive - ‪The Foundation - ‬20 min walk - ‪The Fox & Hounds - ‬3 min drive ## About this property ### Mercure Leeds Parkway Hotel Hotel in a rural location Take advantage of a terrace, a garden, and dry cleaning/laundry services at Mercure Leeds Parkway Hotel. Indulge in a facial, aromatherapy, and reflexology at the onsite spa. The on-site international cuisine brasserie, The Brasserie, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a gym. Other perks include: - An indoor pool - Free self parking - Full breakfast (surcharge), express check-out, and express check-in - An elevator, a front-desk safe, and multilingual staff Room features All 118 rooms have amenities such as free WiFi. More conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and tubs or showers - TVs with digital channels - Electric kettles, daily housekeeping, and desks ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/13000000/12010000/12001500/12001424/05f07db4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bridge Farm Hotel Leeds - Breakfast included - Parking included - Free WiFi - Bar 9.6 Exceptional 158 reviews CA $138 CA $183 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=12001424&PinnedHotelID=12001424&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/63800/63744/c2665856.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hollins Hall Hotel, Golf & Country Club Shipley - Pool - Hot tub - Spa - Pet-friendly 8.4 Very good 1,005 reviews CA $99 CA $119 total includes taxes & fees Dec 14 - 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Free WiFi - Restaurant - Air conditioning - Gym 8.2 Very good 1,012 reviews CA $76 CA $91 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=3723753&PinnedHotelID=3723753&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 per person - A bar/lounge - A restaurant ### Restaurants on site - The Brasserie ### Things to do - Full-service spa - Gym - Indoor pool - Sauna - Steam room ### Family friendly - Indoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Garden - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Facials - Hot tub - In-room massages - Reflexology - Sauna - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 3 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Designated smoking areas - Humane treatment of captive wild animals - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - TV with digital channels ### Food and drink - Electric kettle - Limited room service ### More - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Iron/ironing board - LED lighting - Phone - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property is closed between January 10 and June 30. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 15 per pet, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately GBP 15.95 per person - Pet fee: GBP 15 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses wind energy Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Leeds Mercure Hotel Mercure Hotel Leeds Mercure Hotel Leeds Parkway Mercure Leeds Hotel Mercure Leeds Parkway Mercure Leeds Parkway Hotel Mercure Parkway Mercure Parkway Hotel Mercure Parkway Hotel Leeds Parkway Leeds Mercure Leeds Parkway Hotel Leeds Mercure Leeds Parkway Mercure Leeds Parkway Hotel Hotel Mercure Leeds Parkway Hotel Leeds Mercure Leeds Parkway Hotel Hotel Leeds ## Frequently asked questions ### Does Mercure Leeds Parkway Hotel have a pool? > Yes, this property has an indoor pool. ### Is Mercure Leeds Parkway Hotel pet-friendly? > Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Mercure Leeds Parkway Hotel? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Mercure Leeds Parkway Hotel? > Check-out is at 11:00 AM. ### Where is Mercure Leeds Parkway Hotel located? > Situated near the airport, this spa hotel is within 1 mi (2 km) of Golden Acre Park and York Gate Garden. Cookridge Hall Golf Club and Lawnswood Cemetery are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Leeds Parkway Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.8 Location ### 7.8 Staff & service ### 6.2 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 128 8 - Good 236 6 - Okay 157 4 - Poor 53 2 - Terrible 45 ### 10/10 Excellent #### Gareth Dec 24, 2021 Liked: Cleanliness, staff & service, room comfort #### Welcoming Welcoming staff and a lovely environment to be in. ##### Gareth Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Paul Dec 18, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spacious room Lovely hotel, convenient location, good fitness centre and spacious room ##### Paul Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Kayleigh Dec 16, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We used the hotel to stay in Leeds for our Christmas party, it was easy to find and the room was really nice ##### Kayleigh Stayed 1 night in Dec 2021 ### 8/10 Good #### Michael Dec 14, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Restful and Peaceful stopping place This hotel was a very useful place for our stay, one downside was the extra we paid for breakfast (£11 each). We found a PH nearby that served all-day breakfast at an affordable price. The room size and its amenties was good. Glass shower door of our ensuite was stiff to close and felt we we going to break it each time we used it. Otherwise, everything else was okay. ##### Michael Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### B Dec 12, 2021 Liked: Staff & service, amenities, property conditions & facilities The surroundings are so beautiful and felt your were away in the countryside. ##### B Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Andrew Dec 11, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it ##### Andrew Stayed 1 night in Dec 2021 ### 2/10 Terrible #### Verified traveller Dec 5, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disappointing stay needs much improvement Very outdated hotel, needs a lot of attention! Wasn’t clean with the counters and remote control sticky !! 😵‍💫 Very loud guests, and hallways are used as a running track for people ! The lift mechanics were very loud when In use making it hard to sleep especially on the top floor as people come and go ! Guests not wearing masks (when now mandatory) and they weren’t asked to do so either … Really disappointed in the hotel given it’s brand and any I have stayed At before have been great this one was far from decent - stay at a premier inn ! Better value and cleanliness !! And welcoming ! ##### Verified traveller Stayed 1 night in Dec 2021 ### 6/10 Okay #### neil Dec 5, 2021 Liked: Staff & service, amenities the rooms need a bit of attention(paintwork and wood surround)but overall quite a nice room.really nice bed. ##### neil Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Janan Dec 1, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place ##### Janan Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Verified traveller Nov 29, 2021 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities Terrible stay, booking screwed up, rooms allocated to two guests at same time, room leaking water from the ceiling, toilet not flushing and bathroom dirty. Other than that is was lovely.......staff tried to sort all issues out but despite their friendly nature you can't polish a turd and this hotel desperately needs refurbishment. ##### Verified traveller Stayed 2 nights in Nov 2021 ### 2/10 Terrible #### Ian Nov 29, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't do it Hole in Bath, room filthy, cob webs, absolutely disgusting. Doorway into the next room so they could come and go into our room. ![](https://a.travel-assets.com/ugc/hotel-reviews/CE0A26E601C1BBB2D2ED7622CF44CE6323C41F6F1638178897914.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C163B158B4B76FF2716AB6771E813F8E854C1B981638178898294.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BD93C0BF3807768ECFAAA0CE2B71F65767B3988B1638178898447.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ian Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Austine Nov 8, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Room and corridor filled with mold This is one of the worst experience of a hotel that I've had for a long time. My wife couldn't breath due to the overly strong smell of mold in the room, it was overpowering. We got another room, it did not have the same terrible smell of mold, but it was also mot a pleasant one either. Even the pictures along the corridor was filked with damp and mold, unbelievable. ![](https://a.travel-assets.com/ugc/hotel-reviews/642DFE3A1B556D184F0E769FC6356B8466722C411636390376590.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/40270F97068C91BE59F01D74E1079B8802579D9D1636390393915.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Austine Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Lisa Nov 7, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Stayed 1 night. Smooth check in. Lovely hotel. Room was fine, clean and comfortable. Would stay here afain if in the area ##### Lisa Stayed 1 night in Nov 2021 ### 6/10 Okay #### ANIL Nov 7, 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Needs refurbishment. Stayed in Room 422. Bed was comfortable and slept well until the fire alarm went off at 5.30am!!! Rest of furniture in the room was very dated and scuffed. Lamps in room all lose and may be a risk of falling off. Shower was absolutely terrible and dribbled out at very low pressure and if you had a bath it would take ages to fill it.... so didn’t bother. Toilet wouldn’t flush properly. Something was clearly wrong with plumbing as each time you turned on hot taps lots of noise and then water would spit out and then reduce to a trickle. Booking in and checking out was nice and quick. Staff were polite. It’s not a hotel I would stay in again as it’s so dated and clearly needs a refurbishment. ##### ANIL Stayed 1 night in Nov 2021 ### 8/10 Good #### Camilla Nov 5, 2021 Liked: Amenities Disliked: Property conditions & facilities It was a convenient location for visiting our daughter in Leeds and we were able to make use of the gym and pool. The hotel itself was tired and in need of updating but we had a good stay there. ##### Camilla Stayed 1 night in Oct 2021 ### 8/10 Good #### Anne Oct 28, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ⭐️⭐️⭐️⭐️⭐️ All Good ##### Anne Stayed 2 nights in Oct 2021 ### 6/10 Okay #### Derek Oct 27, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities Said 1 double 2 singles , got 1 double sofa bed . So I child had to sleep in with mum . ##### Derek Stayed 1 night in Oct 2021 ### 4/10 Poor #### Lom Oct 26, 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Cleanliness is an issue here. Room was not well maintained with broken light switch and gaffa tape on the heat towel rail securing the electrical wiring. Broken shower head and also spiderwebs in the mens changing room in the Spa area. Had to sift through the plates and bowls during breakfast as majority of them were dirty - some filthy. Cups also with some having the distinctive "coffee ring" on the inside. Leads me to believe the dishwasher is not very good and the staff don't check or clean plates/ tableware. Cooked breakfast was (once I found a clean plate). Not going to talk about the cold breakfast.. Also booked for a family room (1 doible, 2 singles) and got only a double bed with a single fold out bed. Not impressed. Although was told by Staff that This is Hotels.com/ fault as they do not have such a room? Anyway, not going to blame the reception staff - not theif fault and they were very helpful and tried to resolve the issue as best they could. ##### Lom Stayed 2 nights in Oct 2021 ### 8/10 Good #### Shani Oct 25, 2021 Liked: Staff & service #### Mercure with a charming bar Was a bit apprehensive after reading cleanliness related poor reviews. Our room was clean once we got in ( had to try a couple of cards before being let in by someone with a master key). Bar is charming. Staff friendly and the recommendation for a nearby Italian restaurant was excellent. ##### Shani Stayed 1 night in Oct 2021 ### 2/10 Terrible #### peter Oct 12, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disgusting companies hotels .com & Mercure What a shambolic unorganised pxxs up.in a brewery both the hotel company and hotels .com run. It was impossible for me to speak to anyone for a whole week prior to my visit, either from the hotel company or hotels .com . Their customer service is non existent and their contact numbers a total waste of time. I was visiting Leeds to see a girlfriend who had to cancel due to a client of hers being infected with Covid 19 , my attempts to speak to someone and cancel my booking where unbelievable, I tried for a week to contact both the hotel and hotels.com to no avail. I shall never use either of these companies ever again ##### peter Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Verified traveller Oct 11, 2021 Disliked: Cleanliness, staff & service, room comfort Awful, avoid at all costs! ##### Verified traveller Stayed 1 night in Oct 2021 ### 4/10 Poor #### Stephen Oct 11, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Cleanliness in room not great. Cup left over from previous visitors covered with coffee. Our room was not attended to. Only small double bed as opposed to King size. Privacy appalling! We could hear everything in the next rooms. We could see close into our neighbors' rooms. Our room was adjacent to public space. Shower not high enough up on wall. ##### Stephen Stayed 2 nights in Oct 2021 ### 4/10 Poor #### Luke Oct 4, 2021 Disliked: Cleanliness, property conditions & facilities #### Just A Roof Over Our Heads, And Barely That We were staying for a wedding at another nearby venue. I attempted to contact the hotel about early check in ahead of time, but got no response. When we arrived parking was plentiful and reception were helpful and took our bags and held them safely until we arrived back to check in later that night. On getting to the room it was shabby and run down. There were holes in the ceiling (from previous light fittings or similar), dead bugs in the bathroom and excrement left in the toilet. The window was open so the room was very cold. Despite turning off all taps there was the constant sound of dripping water from the bathroom pipes, and loud noises outside meant we did not get a comfortable nights sleep. On check out I was told there was a 2 pence amount outstanding on the room (despite it being fully paid in advance via Hotels.com). They seemed to think they were doing me a favour by not charging this. It took a lot of willpower not to complain there and then, but at that point I just wanted to leave as quickly as possible. All in all a disappointing experience. We only needed a roof over our heads for a night, and the hotel did provide this; but in reality it was this and not much more. ##### Luke Stayed 1 night in Oct 2021 ### 6/10 Okay #### Kevin Oct 4, 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### A tired hotel but great location and staff Previous reviews refer to the hotel as being dirty, I'm not sure this is necessarily the case, I think it is more that the hotel is starting to look very tired and in need of some TLC. We stay in the dog friendly rooms which perhaps are more worn than others. the location is however great (particularly with a dog) and I cannot fault how friendly the staff were. The breakfast roll and pastry we had were also very good (I had to volunteer to pay for these when I checked out otherwise they would have been FOC). ##### Kevin Stayed 1 night in Oct 2021 ### 6/10 Okay #### Paul Oct 4, 2021 Liked: Staff & service, property conditions & facilities #### Friendly staff but needs improvement Staff friendly, welcoming checking and hotel OK for price. 2 night stay and no attention to my room when I was away during the day meant no bed made, no coffee replenishment. Not fussed about bed but had to go to reception for coffee, sent to bar and they had to scrabble to find some and could only give me 1 milk stick as that's all they had. Sorry to see breakfast served under a heat lamp in this day and age. Must add to wastage and food quality is poor from this. Possibly they feel this is quickest as near airport but I would rather wait and not have my eggs solidified under a lamp and inedible black pudding turned to ice hockey pucks. Ate in both nights and was good but each time the order missed out on something which I admit I did not raise as I couldn't be bothered. Cheap and possibly what you get for the money but next time I'll pay a bit more elsewhere. ##### Paul Stayed 2 nights in Sep 2021 ## Expedia's Latest Trends ### Hotels > [Bloc Hotel London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Holiday Inn Express Hamilton by IHG](https://www.expedia.ca/Hamilton-Hotels-Holiday-Inn-Express-Hamilton.h1889137.Hotel-Information) > > [Luxury Beach House Rental with Hot Tub, 30 meters to Beach](https://www.expedia.ca/Looe-Hotels-Luxury-Beach-House-Rental-With-Hot-Tub.h27313935.Hotel-Information) > > [Bonkle House](https://www.expedia.ca/Wishaw-Hotels-Bonkle-House.h15996183.Hotel-Information) > > [Unique Luxury Escapes](https://www.expedia.ca/Diss-Hotels-Unique-Luxury-Escapes.h29745570.Hotel-Information) > > [Windermere Manor Hotel](https://www.expedia.ca/Windermere-Hotels-Windermere-Manor-Hotel.h22280374.Hotel-Information) > > [Travelodge Gatwick Airport Central](https://www.expedia.ca/Gatwick-Hotels-Travelodge-Gatwick-Airport-Central.h10160516.Hotel-Information) > > [Delta Hotels by Marriott Peterborough](https://www.expedia.ca/Peterborough-Hotels-Peterborough-Marriott-Hotel.h691233.Hotel-Information) > > [No Man's Fort](https://www.expedia.ca/Portsmouth-Hotels-No-Mans-Fort.h11536410.Hotel-Information) > > [Park Inn by Radisson Peterborough](https://www.expedia.ca/Peterborough-Hotels-Park-Inn-By-Radisson-Peterborough.h2254377.Hotel-Information) > > [The Pearl Hotel](https://www.expedia.ca/Peterborough-Hotels-The-Pearl-Hotel.h6335144.Hotel-Information) > > [The Manor House](https://www.expedia.ca/Scarborough-Hotels-The-Manor-House.h44509462.Hotel-Information) > > [Hampton by Hilton Hamilton Park](https://www.expedia.ca/Hamilton-Hotels-Hampton-By-Hilton-Hamilton-Park.h33810078.Hotel-Information) > > [Holiday Inn Express Peterborough by IHG](https://www.expedia.ca/Peterborough-Hotels-Holiday-Inn-Express-Peterborough.h281577.Hotel-Information) > > [Days Inn by Wyndham Peterborough](https://www.expedia.ca/Peterborough-Hotels-Days-Inn-By-Wyndham-Peterborough.h2928593.Hotel-Information) > > [Heated indoor pool & spa, countryside holiday cottage near the beach & park](https://www.expedia.ca/Hastings-Hotels-Heated-Indoor-Pool-Spa.h18971402.Hotel-Information) > > [Mercure Northampton](https://www.expedia.ca/Northampton-Hotels-Park-Inn-By-Radisson-Northampton-Town-Centre.h12543.Hotel-Information) > > [Novotel Milton Keynes](https://www.expedia.ca/Milton-Keynes-Hotels-Novotel-Milton-Keynes.h892420.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.ca/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Pennyhill Park Hotel And Spa](https://www.expedia.ca/Bagshot-Hotels-Pennyhill-Park-Hotel-And-Spa.h517256.Hotel-Information) > > [Radisson BLU Hotel Durham](https://www.expedia.ca/Durham-Hotels-Radisson-BLU-Hotel-Durham.h2226171.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Radisson Blu Hotel, Leeds City Centre](https://www.expedia.ca/Leeds-Hotels-Radisson-Blu-Hotel.h857439.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Lumley Castle Hotel](https://www.expedia.ca/Chester-Le-Street-Hotels-Lumley-Castle-Hotel.h175571.Hotel-Information) > > [Sandman Signature London Gatwick Hotel](https://www.expedia.ca/Crawley-Hotels-Sandman-Signature-London-Gatwick-Hotel.h6579.Hotel-Information) > > [The Harlow Hotel By AccorHotels](https://www.expedia.ca/Harlow-Hotels-The-Harlow-Hotel-By-AccorHotels.h950.Hotel-Information) > > [Pinewood Lodge](https://www.expedia.ca/Ibstock-Hotels-Pinewood-Lodge.h17183221.Hotel-Information) > > [The Crown hotel](https://www.expedia.ca/Woodbridge-Hotels-The-Crown-Hotel.h520172.Hotel-Information)