Hall

Red Roof Inn Princeton - Ewing – Avis

2 out of 5
Red Roof Inn Princeton - Ewing
3203 Brunswick Pike, Building A, Lawrenceville, NJ

Avis

6,4
Note de 10 – Excellent, d’après 213 avis sur 1001." "
Note de 8 – Bien, d’après 268 avis sur 1001." "
Note de 6 – Acceptable, d’après 193 avis sur 1001." "
Note de 4 – Médiocre, d’après 137 avis sur 1001." "
Note de 2 – Terrible, d’après 190 avis sur 1001." "

6,8/10

Propreté

7,0/10

Service et personnel

6,0/10

Commodités

6,4/10

État et installations de l’hébergement

6,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Amira

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My neighbours were busy until 2 am but that’s not the hotels fault
Séjour de 1 nuit en août 2023
Linton Rediresponse Specialist a répondu le 15 août 2023
Dear Amira,Thank you for telling us about your recent visit at the Red Roof Inn Princeton - Ewing. We value you as our guest and welcome 5/5 score. However, you stated that the neighbors were busy until 2am in the morning which was less than ideal for you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRediresponse Specialist

6/10 – Acceptable

Hélène

Séjour de 2 nuits en septembre 2022

4/10 – Médiocre

Sebastien

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Avoid this hotel
The room has a strong smell of cigarettes, the floor was greesy and a cockroach was in the bathtub
Séjour de 1 nuit en juillet 2021

8/10 – Bien

Hélène

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour agérable.
Séjour agréable. Hotel correct. Le personnel était gentil. La chambre était propre mais un peu petite.
Séjour de 3 nuits en octobre 2018

6/10 – Acceptable

Dody, Montreal

Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
Not even a bottle of water is provided or even available to buy. Since the hotel is so close to the highway the noise of yhe cars keep you from have a good sleep at night!
Séjour de 2 nuits en juillet 2018

6/10 – Acceptable

laurence, france

Points forts : Propreté, confort de la chambre
bien
séjour d'une nuit pour une étape, arrivée tard et répartie tôt, rien à signaler de particulier, chambre propre et confortable
Séjour de 1 nuit en septembre 2017

8/10 – Bien

Alexandre

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hotel généralement bien mais couverture wifi mauvaise. Le réseau ne gardait pas la connection stable dans la chambre
Séjour de 1 nuit en juin 2017

2/10 – Terrible

Alfredo

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
pas a la hauteur de mes attentes. le pire de tous
je ne recommande pas cet hôtel, service pauvre et emplacement dangereux

10/10 – Excellent

Kenzy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great , and mohamed the manager is so helpful, thank you alot , looking forward to see you soon again!❤️
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Pooja

Voyage d’affaires
Points faibles : Service et personnel
I moved in on 27th April,2024.My booking was till 4th May,2024.My experience at time of check in was bad.Room provided to me was at back in building C.The room was basic and clean.I checked out on 29th April 2024 althaugh I had paid till 4th May,2024.
Séjour de 7 nuits en avril 2024
Dannielle Rediresponse Specialist a répondu le 5 mai 2024
Dear Pooja,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PRINCETON - EWING. We sincerely appreciate your comments about the clean room, however, we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the encounter you had with the check in process and basic room. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thanks for leaving your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 – Excellent

Rheanna

Séjour de 2 nuits en avril 2024

2/10 – Terrible

Atlantis

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Cleaning staff is awesome But the AM manager is a real Ignorant individual and doesn’t know how to talk to ppl
Séjour de 1 nuit en avril 2024
Olivia RediResponse Specialist a répondu le 1 mai 2024
Hello Atlantis, Thank you for telling us about your stay at the Red Roof Inn Princeton - Ewing. I am glad you found our cleaning staff to be awesome, despite the issue you highlighted. Please accept our apologies for the impact this had on your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

2/10 – Terrible

JOSEPH LAMONT

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Has roaches
Séjour de 2 nuits en avril 2024
Kerry-Lee RediResponse Specialist a répondu le 22 avr. 2024
Dear Joseph, Thank you for leaving your feedback after your experience at RED ROOF INN PRINCETON - EWING. Regarding the insects you described, we apologize for the unfavorable experience. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to eliminate similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 – Acceptable

Raven

All days of our stay there were no cleaning done. Room had no coffee or tea to drink.
Séjour de 4 nuits en avril 2024
Oshane RediResponse Specialist a répondu le 18 avr. 2024
Dear Raven, Thank you for taking the time to tell us about your experience at the RED ROOF INN PRINCETON - EWING. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the other issue mentioned. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

10/10 – Excellent

Janelle, Jonestown

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Quiet, comfortable night. The outside of the buildings is old and worn, but the room was clean with plenty of light options inside. If you're looking for a desk and chair, try the Extended Stay at the same hotel office. Close to a variety of restaurant and shopping options.
Séjour de 1 nuit en avril 2024
Oshane RediResponse Specialist a répondu le 15 avr. 2024
Dear Janelle, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN PRINCETON - EWING regarding the quiet area, comfortability, convenience and clean room. You indicated that outside of the buildings is old and worn. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 – Excellent

Eliezer

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Tianna RediResponse Specialist a répondu le 10 avr. 2024
Hello Eliezer, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Princeton - Ewing and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 – Excellent

John

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Thanks, its great.
Séjour de 2 nuits en avril 2024
Oniel Rediresponse Specialist a répondu le 8 avr. 2024
Hi John,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Princeton - Ewing. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 – Acceptable

Khalil

Points faibles : Propreté
The room I stayed in was spacious which I really liked. The only issues I had were that the bathroom floors weren’t that clean and there was no hand soap provided for me as well.
Séjour de 1 nuit en mars 2024
Dannielle Rediresponse Specialist a répondu le 18 mars 2024
Dear Khalil,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PRINCETON - EWING. We are happy that you were pleased with the space in the room, however, we are sorry that the cleanliness of the bathroom wasn't to standard and there was no hand soap. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

8/10 – Bien

Frank

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was unable to keep the reservation do to a family emergency
Séjour de 1 nuit en mars 2024
Olivia RediResponse Specialist a répondu le 12 mars 2024
Hello Frank, Thank you for telling us about your stay at the Red Roof Inn Princeton - Ewing. The situation you described is truly regrettable. I am very sorry for your experience. Feedback from our guests are always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Nisargkumar

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay...
Séjour de 1 nuit en février 2024
Dannielle Rediresponse Specialist a répondu le 16 févr. 2024
Dear Nisargkumar,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PRINCETON - EWING. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely, Red Roof Management

2/10 – Terrible

Jessica

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
I know it was a 2 starts hotel, but the room smells bad the floors and carpet and sheets were dirty
Séjour de 3 nuits en janvier 2024
Chevanese RediResponse Specialist a répondu le 30 janv. 2024
Thank you, Jessica, for writing to us about your recent stay at the Red Roof Inn Princeton - Ewing. We deeply regret the negative experiences you encountered with the odor of the room and the uncleanliness of the floors, carpet as well as the sheets. We sincerely apologize for any inconvenience caused and assure you that your comments will be taken into consideration to make changes to improve our customer experience.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 – Acceptable

Nick

Points forts : Service et personnel
Looking for a quick, cheap stay with lower expec..
Bed was a little springy and water pressure was low in the shower. Looking for a quick, cheap stay with lower expectations, than this is your place.
Séjour de 1 nuit en janvier 2024
Chirell RediResponse Specialist a répondu le 29 janv. 2024
Dear Nick,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Princeton - Ewing. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 6/10 score. You indicated that you were unsatisfied with springy bed and low water pressure. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRediResponse Specialist

2/10 – Terrible

Calvin

The stay was not so good
Séjour de 1 nuit en janvier 2024
Toni-Ann RediResponse Specialist a répondu le 22 janv. 2024
Hello Calvin, Thank you for taking the time to complete a survey of our Red Roof Inn Princeton Ewing. We are sorry that you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with clean rooms and all the comforts of home, so I am disappointed to see that was not achieved for you. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

2/10 – Terrible

Zacarias

Séjour de 1 nuit en janvier 2024
Chirell RediResponse Specialist a répondu le 17 janv. 2024
Dear Zacarias,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Princeton - Ewing and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

8/10 – Bien

Dyron

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Reasonable
Séjour de 1 nuit en janvier 2024
Nishaye RediResponse Specialist a répondu le 15 janv. 2024
Hello Dyron, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Princeton - Ewing. We appreciate your kind words following your recent stay and the value to price ratio meeting your expectations, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

8/10 – Bien

Joey

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Nishaye RediResponse Specialist a répondu le 15 janv. 2024
Dear Joey,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Princeton - Ewing and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Shanta

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Gabrielle RediResponse Specialist a répondu le 10 janv. 2024
Thank you for taking a moment to leave a review, Shanta. The staff and I at the Red Roof Inn Princeton - Ewing appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

6/10 – Acceptable

Abdolhossein

Points forts : Propreté
Séjour de 1 nuit en décembre 2023

8/10 – Bien

HUGH

Séjour de 1 nuit en décembre 2023
Oniel Rediresponse Specialist a répondu le 30 déc. 2023
Hi Hugh,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Princeton - Ewing. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

4/10 – Médiocre

Dharmendra

Séjour de 1 nuit en décembre 2023
Oniel Rediresponse Specialist a répondu le 25 déc. 2023
Hi Dharmendra,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating following your stay at the Red Roof Inn Princeton - Ewing. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

4/10 – Médiocre

B

Séjour de 1 nuit en décembre 2023
Gabrielle RediResponse Specialist a répondu le 11 janv. 2024
Thank you for taking a moment to leave a review, B. The staff and I at the Red Roof Inn Princeton - Ewing were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

10/10 – Excellent

Reginald

Séjour de 1 nuit en décembre 2023
Chevanese RediResponse Specialist a répondu le 22 déc. 2023
Thank you for your positive rating, Reginald, following your stay at the Red Roof Inn Princeton - Ewing. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 – Médiocre

Nadine

Voyage en famille
Points forts : Service et personnel, commodités
Points faibles : Propreté, état et installations de l’hébergement
The place was noisy and not very well kept.
Séjour de 7 nuits en novembre 2023
Nishaye RediResponse Specialist a répondu le 30 nov. 2023
Dear Nadine, We appreciate your comments regarding your recent stay at the Red Roof Inn Princeton - Ewing. We regret to discover that you weren’t thoroughly impressed with us during your most recent stay. You indicated you were not pleased with the upkeep of the hotel and the possible noise disturbance. Please accept our sincerest apologies for the impact this had on your stay. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance.Feedback from our guests is always welcome and your comments will be taken into consideration as our Red Roof team strive to continuously improve the quality of our services. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 – Terrible

Andrew

Séjour de 2 nuits en octobre 2023
Oshane RediResponse Specialist a répondu le 17 déc. 2023
Hello Andrew, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRINCETON - EWING and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 – Excellent

Abhishek, NORTH GRAFTON

Séjour de 1 nuit en novembre 2023
Oshane RediResponse Specialist a répondu le 17 déc. 2023
Hello Abishek, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRINCETON - EWING and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 – Acceptable

Isabella

Séjour de 2 nuits en octobre 2023
Gabrielle RediResponse Specialist a répondu le 9 nov. 2023
Thank you for taking a moment to leave a review, Isabella. The staff and I at the Red Roof Inn Princeton - Ewing were disappointed to see your 6/10 score following your stay. In order to understand what prompted your 6/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

4/10 – Médiocre

Kiran

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Its very very terrible, no refrigerator, no microwave, no tap in tub I wouldn’t like to say anybody to stay here in this motel
Séjour de 1 nuit en novembre 2023
Gabrielle RediResponse Specialist a répondu le 9 nov. 2023
Dear Kiran,Thank you for your review following your stay at Red Roof Inn Princeton - Ewing. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the lack of microwave and refrigerator, along with the other issues hindered your stay, which was saddening to read. Should you require the amenities mentioned in the future, please explore our various room options and choose the one that best suits your preference.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks, Gabrielle Red Roof Management RediResponse Specialist

8/10 – Bien

Michael

Voyage en famille
Points forts : Propreté, confort de la chambre
Points faibles : Service et personnel
Something for a quick stay
It was clean besides the damage that was in the room non smoking room but had cigarettes burn holes in the bedding damage on the walls an doors didn't get fresh linen or refrigerator but over all it was decent made it work for the 3 days I was there
Séjour de 2 nuits en novembre 2023
Gabrielle RediResponse Specialist a répondu le 9 nov. 2023
Thank you for taking a moment to leave a review, Michael. The staff and I at the Red Roof Inn Princeton - Ewing appreciate your 8/10 score following your stay. I am happy that our cleanliness pleased you. However, you stated that the cigarette burns in the bedding, the lack of fresh linens and the other listed issues hindered your stay. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

4/10 – Médiocre

Emmanuel Orlind

Points faibles : Service et personnel, confort de la chambre
Séjour de 2 nuits en novembre 2023
Gabrielle RediResponse Specialist a répondu le 9 nov. 2023
Thank you for taking a moment to leave a review, Emmanuel. The staff and I at the Red Roof Inn Princeton - Ewing were disappointed to see your 4/10 score following your stay. In order to understand what prompted your 4/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Monika

Séjour de 1 nuit en octobre 2023
Toni-Ann RediResponse Specialist a répondu le 5 nov. 2023
Hello Monika,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 – Terrible

seemaben

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nothing. Too many bugs inside the rooms.clogged drain, no heat
Séjour de 1 nuit en novembre 2023
Toni-Ann RediResponse Specialist a répondu le 6 nov. 2023
Dear Seemaben,Thank you for sharing your comments regarding your recent experience at our Red Roof Inn. You've indicated that your stay was less than ideal due to bugs that you've reported, clogged drains and no heat. We value you as our guest and can assure you this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.Thank you again for sharing your concerns. We wish you the best in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 – Terrible

barry

Séjour de 1 nuit en octobre 2023
Olivia RediResponse Specialist a répondu le 23 nov. 2023
Thank you, Barry, for taking a moment to complete our survey. The staff at the Red Roof Inn Princeton - Ewing and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

4/10 – Médiocre

Hanishkumar

Points forts : État et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 9 nuits en octobre 2023
Gabrielle RediResponse Specialist a répondu le 17 oct. 2023
Dear Hanishkumar,Thank you for taking the time to tell us about your experience at the Red Roof Inn Princeton - Ewing. We strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In order to understand what prompted your 4/10 score, please consider adding comments to your review in the future, to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

2/10 – Terrible

Stephanie

Séjour de 1 nuit en octobre 2023
Devorine Red Roof Management a répondu le 16 oct. 2023
Thank you for rating your recent stay, Stephanie. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Princeton - Ewing. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 – Terrible

Jonathan

Points faibles : Propreté, service et personnel
Séjour de 4 nuits en octobre 2023
Gabrielle RediResponse Specialist a répondu le 13 oct. 2023
Thank you for taking a moment to leave a review, Jonathan. The staff and I at the Red Roof Inn Princeton - Ewing were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

4/10 – Médiocre

Thomas

Voyage en famille, Voyage d’affaires
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
After checking in, the front desk clerk gave me a key card and said the room is in building C. I had to drive and walk around to find building C since the building was not clearly marked. The front desk could have told me where building C was at the very least. After finding the room and entering, I saw the lights were on, both mattresses stacked up against the wall and children’s bicycles in the room. I went back to the front desk and luckily, staff gave me another room and he sent another employee to check on the first room I was given. The receptionist was very apologetic to his credit. The room was fine, but the safe and the light above the sink didn’t work. The next morning I walked to the front office to check out and a man standing outside in front of the door smoking a cigarette asked me if I was checking out. I said yes and he took my key card. He didn’t have a uniform or anything identifying himself as a Red Roof Inn staff. I just gave him my key card due to the low expectations of the hotel. These were the issues that I thought worth mentioning and should be addressed by management. I was just thankful that nobody was present in the room that I was initially given. Just imagine the shock and horror of being in a hotel room and someone else opens your door and walked in. Yikes😱
Séjour de 1 nuit en octobre 2023

2/10 – Terrible

RAYMOND

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
when our 2nd party went to check in we were told no rooms were available . the desk clerk was also telling 4 other parties no rooms were available even though they had confirmed reservations paid in advance. then he told the that their had been canceled because they had not checked in before 8pm. then he through everyone out of the lobby after accusing one guest of staring at him.
Séjour de 2 nuits en septembre 2023

2/10 – Terrible

Voyageur vérifié

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Poor room and customer service no towels not respo
Family trip
Séjour de 1 nuit en octobre 2023
Sashauna Red Roof Management a répondu le 11 oct. 2023
Dear Valued Guest,Thank you for taking the time to tell us about your stay at the Red Roof Inn Princeton - Ewing. I am happy you stayed at our hotel during your family trip. At Red Roof, our team is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 – Excellent

Vibhuti

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good stay
Séjour de 2 nuits en septembre 2023
OnielRediresponse Specialist a répondu le 5 oct. 2023
Hi Vibhuti,Thank you for taking the time to write a review of your stay at the Red Roof Inn Princeton - Ewing. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next visit at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 – Acceptable

Tonia

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There was no refrigerator in the room other than that it was OK for a weekend stay
Séjour de 2 nuits en septembre 2023
Oniel Rediresponse Specialist a répondu le 2 oct. 2023
Hello Tonia,Thank you for taking the time to write a review of your stay at the Red Roof Inn Princeton - Ewing. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. Please accept our apologies for any inconvenience caused by the room not having a refrigerator. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist