Room, 2 Queen Beds, Non Smoking

Reviews of Super 8 by Wyndham Pembroke

2 out of 5
Super 8 by Wyndham Pembroke
1218 Pembroke St E, Laurentian Valley, ON

Reviews

7.4

Good

Rating 10 - Excellent. 83 out of 311 reviews" "
Rating 8 - Good. 109 out of 311 reviews" "
Rating 6 - Okay. 65 out of 311 reviews" "
Rating 4 - Poor. 33 out of 311 reviews" "
Rating 2 - Terrible. 21 out of 311 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friend staff
Stayed 1 night in Mar 2024

4/10 Poor

Kayge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I have currently been waiting over 10 minutes, just to check in. not a site of anybody that works here.
Stayed 1 night in Mar 2024

10/10 Excellent

Ken

Travelled with partner
Owners and staff were super nice Rooms were clean
Stayed 2 nights in Feb 2024

4/10 Poor

HITESHKUMAR, REGINA

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Snow wasnt shoveled around side entrance, handrail was broken , not a kind of super 8 motel feeling
Stayed 1 night in Feb 2024

6/10 Okay

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Patrick

Business traveller
Disliked: Property conditions & facilities
You get what you pay for…
Stayed 2 nights in Jan 2024

10/10 Excellent

mark

Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Doesnt look to pleasing from outside but room is comfortable for the price
Stayed 1 night in Dec 2023

8/10 Good

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, room in good conditions, nice and very helpful reception staff.
Stayed 1 night in Dec 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Mike

Travelled with partner
Liked: Amenities
Awesome
Stayed 1 night in Oct 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient off the highway and close to restaurants.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Tout a bien été a l'enregistrement, personnelle courtois. La chambre est standard et très bien pour le prix. Le seul petit bémol, pour le déjeuner aucun couvert pour les café mais ça n'est pas important
Stayed 1 night in Oct 2023

6/10 Okay

Donald

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Danielle

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
We had to stay 2 nights in Pembroke and thought we would try Super 8. There was stomping and extreme noise above us all night long. I’m not sure if they are renovating during the night or what, but it was constant loud noise. Neither my husband, our infant, or myself got a wink of sleep. I would highly recommend paying the additional $50 and staying at The Comfort Inn, they are phenomenal.
Stayed 1 night in Oct 2023

10/10 Excellent

Lesley

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly and helpful staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The building felt new and very clean. My husband and I love that the floor was hardwood and not rugs. We would definitely stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

Judith

Stayed 1 night in Sep 2023

8/10 Good

Sampson

Liked: Staff & service
Stayed 1 night in Sep 2023

4/10 Poor

David

Travelled with family, Travelled with group
Stayed 1 night in Aug 2023

8/10 Good

DAlain

Stayed 1 night in Sep 2023

4/10 Poor

Wayne

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Accommodated our 45 minute early arrival. We thought going with a chain would be better. No one at the front desk, a little girl alerted what seemed to be her big sister that someone was here. The room smelled like mold and urine and a cooking spice. Bedside lights didn’t work because the plug was cut off. Overall dirty and run down. Unappealing bedspread colour, red. And dirty. Sorry but we were not happy leaving one dollars plus there.
Stayed 1 night in Sep 2023

6/10 Okay

Paul

Business traveller
Rooms were nice, still painting in the hallway.
Stayed 4 nights in Aug 2023

6/10 Okay

Maurice

Stayed 1 night in Aug 2023

8/10 Good

Robert

Stayed 3 nights in Aug 2023

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There were Kaoud conversations heard through the walls late at night and the WiFi only works when you aren’t using an app. Otherwise it’s clean and the staff are very nice.
Stayed 2 nights in Aug 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

gilles

Business traveller
Liked: Staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Aug 2023

4/10 Poor

Darren

Disliked: Cleanliness, property conditions & facilities
Very noisy, not very clean. Advertise breakfast, but choice was very limited.
Stayed 1 night in Aug 2023

6/10 Okay

Isabelle

Liked: Staff & service
Disliked: Cleanliness
Friendly Staff
Stayed 1 night in Aug 2023

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Alfred

Liked: Staff & service, room comfort
Overall ok but needs modifications in these areas.
The cleanliness of the room was ok except checked mattress bottom underneath protective cover was stained and also found the breakfast to be all bread based and not a variety of selection leaving it on the down side.
Stayed 1 night in Aug 2023

2/10 Terrible

Adele

Stayed 1 night in Aug 2023

6/10 Okay

Champa

Disliked: Property conditions & facilities
A homeless lady right inside the property was asking money (anything to help her) from my wife. My wife got scared. When reported to the reception they said she is a frequent guest paid by someone and she has habit of asking money.
Stayed 1 night in Aug 2023

2/10 Terrible

Robert

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was helpful and friendly. Bad odour in bathroom. Very noisy people above. two people in next room had a loud conversation ALL night. Bed and pillows were very uncomfortable.

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

JAMES, Papillion

Liked: Cleanliness, staff & service, property conditions & facilities
Older property but management’s working on upgrading. Clean and comfortable.
Stayed 1 night in Jul 2023

8/10 Good

Dirk

Stayed 1 night in Jul 2023

6/10 Okay

D Or A

Travelled with partner
Liked: Cleanliness, staff & service
Good price and location
Stayed 1 night in Jul 2023
Response from Jimmy on Jul 25, 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Jimmy (GM) 6137324222

6/10 Okay

James

Shower lever installed upside down so when you turn the water on you get a blast of cold water. Great wake up when you're still warm from bed
Stayed 1 night in Jul 2023

4/10 Poor

Laura

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stained towels and bedding.
Stayed 1 night in Jul 2023

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is in the process of being updated. It’s a pretty basic hotel without bells or whistles, but it provided a clean, inexpensive place to stay for the night. The bathroom was updated, but the plug in there wasn’t working. The air conditioning system was a little complicated with the remote being in a foreign language. We couldn’t figure out how to adjust the temperature, so the room was warmer than our liking, but not the end of the world. It wasn’t bad enough to ask for help. Staff were friendly. For the price, I wouldn’t hesitate to stay there again if we were just looking for a place to sleep.
Stayed 1 night in Jul 2023
Response from Jimmy on Jul 25, 2023
Dear Karen, We would like to thank you for taking the time to complete our online survey. We are in the process of bettering the services we offer accross the board at Super 8, feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Jimmy (GM) 6137324222

6/10 Okay

Arthur

Liked: Cleanliness, staff & service
Linen and amenities only changed every other day. Bathtub had no anti-slip precautions when attempting to use the shower. was told to use a towel to prevent slipping.
Stayed 2 nights in Jul 2023
Response from Jimmy on Jul 14, 2023
Thank you for staying at Super 8 Pembroke. We would like to inform you that as part of wyndham green program- daily services can be requested personally if required on they are done on rotation to support the green program of wyndham. Stickers are labelled on each room mirrors to inform of the wyndham greeen program. We are more than willing to provide daily room services are required.

8/10 Good

William

Stayed 1 night in Jul 2023

8/10 Good

Margaret

Stayed 1 night in Jul 2023

6/10 Okay

Stacey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from Jimmy on Jul 13, 2023
Hello Stacey,Thank you so much for your ratings. POlease provide us with details on the area where we need to improve on to exceed our valuable guests expectations.Thank you

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Jimmy on Jul 13, 2023
Hello Leon,Thank you so much for staying with us!The property is under rennovations. So, for your next stay in near future, you will see significant changes being made all over the property.T9/7/20231 nightyes15 ROOMS per nightyesDouble  bed Net rate:105Tax rate:13%Deposit Policy:CCCancellation policy:10 days by 4p.m.Rooming list due date:24th August 2023Breakfast type:ContinentalBreakfast rate:complimentaryIf the guest wishes to proceed, can I book and send you the reservation details? Yes or No?yesSee you soon again!Thank you.