Forfaits vacances – Colline Laurel

L’hébergement est sale, la Clim trop bruyante en plus des bruits dans la rue qui t’empêche de dormir ( pas de double vitrage des vitre). Tout ce que tu touche avec ta main est salissant . Vraiment horrible à fuire! Dommage car la chambre a du potentiel, si les propriétaires ont investi juste 1000 dollars pour les vitres et la propreté.

C’était un hôtel trois-étoiles pour nous, des fois il attribue quatre ou cinq étoiles, on n’en est loin mais sinon ça fait le job pour dormir

Cubd

Unfortunately, my stay was quite disappointing. The customer service was poor, and I did not feel that my concerns were handled with the level of professionalism or attentiveness I expected from a hotel. One of the amenities that was promised with the room was air conditioning, but the AC was not working during my stay. This was especially frustrating because it significantly impacted the comfort of the room and was an amenity I was expecting to have available. I was also surprised and dissatisfied to find that there was no dresser or adequate place to hang clothes. This made it difficult to unpack and organize my belongings during my stay. Overall, between the poor customer service, the lack of working AC, and the limited storage for clothing, I don’t feel that the stay met the expectations set when I booked the room. I hope the hotel takes this feedback seriously and makes improvements for future guests. I will mention that I did get a partial refund from the hotel but had to reach out numerous times to get it

Petit déjeuner parfait. Proche du centre-ville.