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Mantra Charles Hotel – Avis

4 out of 5
Mantra Charles Hotel
287 Charles Street, Launceston, TAS

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 587 avis sur 1000." "
Note de 8 – Bien, d’après 322 avis sur 1000." "
Note de 6 – Acceptable, d’après 65 avis sur 1000." "
Note de 4 – Médiocre, d’après 22 avis sur 1000." "
Note de 2 – Terrible, d’après 4 avis sur 1000." "

9,4/10

Propreté

9,2/10

Service et personnel

8,8/10

Commodités

9,0/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bien
Séjour de 2 nuits en décembre 2019
d a répondu le 5 janv. 2020
Thank you, and I'm pleased that you enjoyed your stay. Kind regards, Dougal McConnell General Manager

10/10 – Excellent

John

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Just a nice place
Séjour de 1 nuit en avril 2024
Mantra Charles Hotel a répondu le 1 mai 2024
Dear John,Thank you for your wonderful review, we are glad to know that you had a good stay with us and we look forward to see you again.Sincerely, Jit Singh, Assistant ManagerMantra Charles Hotel

10/10 – Excellent

Ka Wai

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff is very friendly and helpful!
Séjour de 1 nuit en avril 2024
Mantra Charles Hotel a répondu le 26 avr. 2024
Dear Ka Wai,Thank you for your feedback, Providing excellent customer service is our top priority, and we're thrilled that our staff made your experience enjoyable. If there's anything else we can assist you with, please don't hesitate to let us know!Sincerely,Jit Singh, Assistant ManagerMantra Charles Hotel

10/10 – Excellent

Elizabeth

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient situation for my stay parking permit was a added bonus
Séjour de 1 nuit en mars 2024
d a répondu le 24 mars 2024
Thanks Elizabeth -- we hope to welcome you again soon.Kind regards,Dougal McConnellGeneral Manager

10/10 – Excellent

Vern

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en février 2024
Mantra Charles Hotel a répondu le 26 févr. 2024
Dear Vern,Thank you for your wonderful feedback, we are glad that you had an excellent stay with us and we look forward to stay with us again.Sincerely,Jit Singh, Assistant Manager

10/10 – Excellent

Paul Derek

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely hotel. Great location.
Séjour de 5 nuits en février 2024
Mantra Charles Hotel a répondu le 14 févr. 2024
Dear Paul,Thank you for taking the time and providing us with your lovely review, we are glad that you had a pleasant stay with us and we look forward to see you again.Sincerely, Jit Singh, Assistant ManagerMantra Charles Hotel

10/10 – Excellent

Elizabeth

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Another terrific stay at our favourite Launceston hotel. Staff are extremely friendly.
Séjour de 1 nuit en février 2024
d a répondu le 11 févr. 2024
Thanks very much, Elizabeth, and I'm pleased that you enjoyed your stay.Kind regards,Dougal McConnellGeneral Manager

10/10 – Excellent

Kim

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff friendliness
Séjour de 1 nuit en février 2024
Mantra Charles Hotel a répondu le 4 févr. 2024
Dear Kim,Thank you for taking the time and providing us with your wonderful feedback, we look forward to see you again.Sincerely,Jit Singh, Assistant ManagerMantra Charles Hotel

10/10 – Excellent

Elizabeth

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We had a very enjoyable four nights. Clean, comfortable rooms. Great staff. Well located.
Séjour de 4 nuits en janvier 2024
Mantra Charles Hotel a répondu le 4 févr. 2024
Dear Elizabeth,Thank you for your lovely review, we are glad to know that you had a wonderful stay with us and we look forward to see you again.Sincerely,Jit Singh, Assistant ManagerMantra Charles Hotel

8/10 – Bien

Jenny

Séjour de 1 nuit en février 2024
Mantra Charles Hotel a répondu le 4 févr. 2024
Dear Jenny,Thank you for taking the time and providing us with your feedback, we hope to see you again.Sincerely,Jit Singh, Assistant ManagerMantra Charles Hotel

8/10 – Bien

Kenney

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean and tidy, good breakfast.
Séjour de 1 nuit en janvier 2024
d a répondu le 30 janv. 2024
Thank you Kenney and we hope to welcome you again.Kind regards,Dougal McConnellGeneral Manager

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Short but enjoyable stay
Only a brief stay but hotel staff very friendly and helpful. Room big and comfortable.
Séjour de 1 nuit en janvier 2024
d a répondu le 30 janv. 2024
Thank you!

8/10 – Bien

Zahariah

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely
Modern clean facilities.. close to the city , but limited parking
Séjour de 1 nuit en janvier 2024
Mantra Charles Hotel a répondu le 25 janv. 2024
Dear Zahariah,Thank you for your email, we are glad to know that you had a pleasant stay with us and we look forward to see you again.Sincerely, Jit Singh, Assistant ManagerMantra Charles Hotel

10/10 – Excellent

Haoting

Séjour de 1 nuit en janvier 2024
Mantra Charles Hotel a répondu le 24 janv. 2024
Dear Haoting,Thank you for your lovely review about the hotel, we are glad to know that you had a pleasant stay with us and we look forward to see you again.Sincerely, Jit Singh, Assistant ManagerMantra Charles Hotel

10/10 – Excellent

Kimberley

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent location with free parking for guests - great if you have a rental car! Lots of awesome eateries nearby. An easy 15-20 minute walk to the city. Stayed in a 2 bedroom interconnecting family apartment. Rooms and beds were very comfortable. Tidy little kitchenette was equipped with a stovetop, microwave and basic utensils. Large and spacious bathroom. Staff at the hotel were wonderful. They made their guests feel noticed and welcome. After a long day out sightseeing, coming back to the hotel felt like coming home. Thanks so much for looking after us, Mantra Charles!
Séjour de 4 nuits en janvier 2024
Mantra Charles Hotel a répondu le 17 janv. 2024
Dear Kimberley, Thank you for taking the time and providing us with your lovely feedback, we are glad that you had a pleasant stay with us and we hope to see you again.Sincerely, Jit Singh, Assistant ManagerMantra Charles Hotel

10/10 – Excellent

Esther

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
-
Séjour de 2 nuits en janvier 2024
Mantra Charles Hotel a répondu le 15 janv. 2024
Dear Esther,Thank you for taking the time and providing us with your lovely feedback, we hope to see you again.Sincerely,Jit Singh, Assistant ManagerMantra Charles Hotel

10/10 – Excellent

Vinh

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We had a good stay.
Séjour de 1 nuit en décembre 2023
d a répondu le 8 janv. 2024
Thanks Vinh, and I'm pleased that you enjoyed your stay.Kind regards,Dougal McConnellGeneral Manager

10/10 – Excellent

Soumen

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en janvier 2024
d a répondu le 8 janv. 2024
Thank you Soumen!

6/10 – Acceptable

Shaleshni

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very noisy hotel. We were given a room near the lift and just above the hotels delivery area. We could hear the lifts open and shut, other guests talking and the delivery truck was noisy and their lights reflected in our rooms. Thank god we only stayed there for one night.
Séjour de 1 nuit en janvier 2024
d a répondu le 8 janv. 2024
Hi Shaleshni,Thank you for taking the time to provide your review. I am sorry that your stay was not as peaceful as we hoped.Kind regards,Dougal McConnellGeneral Manager

10/10 – Excellent

Umber

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en décembre 2023
Mantra Charles Hotel a répondu le 7 janv. 2024
Dear Umber,Thank you for staying with us, we are pleased to know that you had a great stay with us.Sincerely,Jit Singh, Assistant Manager

10/10 – Excellent

Kalliopi, ANTELOPE

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a beautiful property that is superbly maintained and extremely clean. The staff was kind and professional, doing everything they could to make our stay as pleasant as possible. Nicole in the dining room was a perfect representative of the kind of service we received. She was always pleasant and listened to our needs and did everything to ensure we were happy. The room was spacious with a large bathroom. The chair for the desk was heavy and did not move easily when we wanted to use it. The shower cubicle is small. While it wasn't a problem for me, it was a challenge for my husband as he is not as flexible as me. He told me he didn't wash below his knees the entire visit. The lighting in the bathroom wasn't bright enough. The bulbs seemed to brighten the longer they were on but still were not adequate for shaving and other personal care. The blinds in the room are beautiful but are not really good at room darkening. If you need a dark room after the sun comes up, you might be challenged. This hotel is easy walking distance to a variety of restaurants and convenient to downtown with many lovely shops and parks. We loved the hotel and would likely stay here if we come back to Launceston.
Séjour de 7 nuits en décembre 2023
d a répondu le 31 janv. 2024
Dear Marc,It is so very nice to read that you enjoyed your stay so much. I appreciate your comments, and thank you for mentioning Nicole specifically.We hope to welcome you back when next in LauncestonKind regards,Dougal McConnellGeneral Manager

10/10 – Excellent

Troy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay. Awesome staff
Séjour de 1 nuit en décembre 2023
Mantra Charles Hotel a répondu le 7 janv. 2024
Dear Troy, Thank you for your wonderful review, we are glad to know that you had a pleasant stay with us and we look forward to see you soon.Sincerely,Jit Singh, Assistant Manager

10/10 – Excellent

Vikas, Sydney

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff courtesy. The room quality. All excellent!
Séjour de 4 nuits en décembre 2023
Mantra Charles Hotel a répondu le 27 déc. 2023
Dear Vikas,Thank you for taking the time and providing us with your lovely feedback, we look forward to see you again.Sincerely, Jit Singh Mantra Charles Hotel

4/10 – Médiocre

Kezia

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
The room is quite old and needs some improvements. The blinds are ripped, the mattress is sunken, and the elevator is broken, having been stuck at level 3, and as a result, we had to wait a while for it. The staff is nice, and the breakfast is not too bad.
Mantra Charles Hotel a répondu le 26 déc. 2023
Dear Kezia, Thank you for taking the time to tell us about your experience at the Mantra Charles Hotel Launceston. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Jit Singh, Assistant Manager

10/10 – Excellent

satish

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en décembre 2023
d a répondu le 21 déc. 2023
Thanks Satish, and I'm pleased that you enjoyed your stay.Kind regards,Dougal McConnellGeneral Manager

8/10 – Bien

Graeme

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Mantra Charles Hotel a répondu le 18 déc. 2023
Dear Graeme,Thank you for your feedback, we look forward to see you soon.Sincerely Jit Singh, Assistant Manager

10/10 – Excellent

Venkatarao

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful hotel.
Beautiful hotel in a beautiful location. Room, bathroom were clean. Bed was comfy. Fridge had milk . Nescafé coffee pods were excellent. The restaurant on the premises had good choices. There are several eateries just in walking distance. Front desk staff are friendly and polite. Views from our room were fantastic.
Séjour de 2 nuits en décembre 2023
Mantra Charles Hotel a répondu le 18 déc. 2023
Dear Venkatarao,Thank you for taking the time and providing us with your wonderful feedback, i will share the comments with our team and we look forward to see you again.Sincerely, Jit SinghAssistant Manager

10/10 – Excellent

Catherine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly staff. Everything about the property was as described. A very enjoyable stay
Séjour de 1 nuit en décembre 2023
Mantra Charles Hotel a répondu le 16 déc. 2023
Dear Catherine,Thank you for taking the time and providing us with your wonderful feedback, we are glad to know that you had a pleasant stay with us.Sincerely,Jit Singh, Assistant ManagerMantra Charles Hotel

8/10 – Bien

Frank

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en novembre 2023
d a répondu le 23 nov. 2023
Thanks Frank, and we hope to welcome you again soon.Kind regards,Dougal McConnellGeneral Manager

8/10 – Bien

VIVIAN

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Have been staying at Charles for many years and always feel recognised and welcomed. Easy to get about - great cafes walking distance and bus at your doorstep if you don’t have a rental car
Séjour de 7 nuits en novembre 2023
d a répondu le 12 nov. 2023
Thanks Vivian, and I'm delighted that you enjoyed your stay.Kind regards,Dougal McConnellGeneral Manager

10/10 – Excellent

Matt

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023
d a répondu le 14 nov. 2023
Thanks Matt, and we hope to see you again soon.Kind regards,Dougal McConnellGeneral Manager

10/10 – Excellent

Tanya

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Quiet, friendly and very helpful staff. Will stay again thank you
Séjour de 1 nuit en novembre 2023
d a répondu le 12 nov. 2023
Hi Tanya,Thanks for staying with us. I'm delighted that you had a good visit and we hope to see you again soon.Kind regards,Dougal McConnellGeneral Manager

10/10 – Excellent

Wendy

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I needed somewhere to stay close to the hospital, as I have in the past. The accommodation was neat, clean and very comfortable; even the pillows!!! I really appreciated and enjoyed the scent of the lemongrass body wash! Thank you, i will personally be looking to purchase something similar when I find it. I had the opportunity this time to enjoy the opportunity to eat an evening meal and breakfast; each of which were very well cooked, and presented and both exceptional quality!! Tasted wonderful. Service on arrival was exceptional. Service from restaurant staff also very good. I will not hesitate to rebook and stay again when the opportunity arises. Thank you.
Séjour de 1 nuit en novembre 2023
d a répondu le 3 nov. 2023
Thank you Wendy, and I am very pleased that you had such an enjoyable stay.Kind regards,Dougal McConnellGeneral Manager

10/10 – Excellent

Andrew, Lindisfarne

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Really enjoyed our stay at the Mantra Charles
Séjour de 1 nuit en octobre 2023
d a répondu le 29 oct. 2023
Thanks Andrew -- we hope to welcome you again soon.Kind regards,Dougal McConnellGeneral Manager

10/10 – Excellent

Haidi

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was very clean and hotel is close to the city centre. Many dining options available around. However, no open buffet for breakfast. Menu options only. Would stay again.
Séjour de 1 nuit en octobre 2023
Mantra Charles Hotel a répondu le 24 oct. 2023
Dear Haidi,Thank you for wonderful feedback, we are glad that you had a pleasant stay with us. We look forward to see you again.SincerelyJit Singh , Assistant ManagerMantra Charles Hotel

10/10 – Excellent

Craig

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We have stayed on multiple occasions, the property is not the cheapest in Launceston, far from it, but it is clean, staff are friendly and the restaurant serves great meals. Will definitely look to stay again.
Mantra Charles Hotel a répondu le 25 sept. 2023
Dear Craig,Thank you for taking the time and providing us with your feedback, we look forward to see you again.Sincerely,Jit singh, Assistant ManagerMantra Charles Hotel

10/10 – Excellent

Zhenghao

Séjour de 1 nuit en septembre 2023
d a répondu le 11 oct. 2023
Thanks and we hope to see you again soon!

8/10 – Bien

Charmaine

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great property. Friendly staff. convenient location
Séjour de 4 nuits en septembre 2023
d a répondu le 20 sept. 2023
Thanks, Charmaine, and we hope to welcome you again soon.Kind regards,Dougal McConnellGeneral Manager

10/10 – Excellent

Sharon

Séjour de 2 nuits en août 2023
d a répondu le 20 sept. 2023
Thanks Sharon!

8/10 – Bien

Len

Séjour de 1 nuit en août 2023
d a répondu le 20 sept. 2023
Thanks Len!

10/10 – Excellent

Rob

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful staff, excellent
Séjour de 2 nuits en août 2023
Mantra Charles Hotel a répondu le 22 août 2023
Dear Rob,Thank you for your great review of our hotel, we are glad that you had a enjoyable stay with us and we look forward to see you again.Sincerely,Jit Singh, Assistant ManagerMantra Charles Hotel

10/10 – Excellent

John

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Highest rating
First time stay. Excellent
Séjour de 3 nuits en juillet 2023
Mantra Charles Hotel a répondu le 2 août 2023
Dear John,Thank you for taking the time and providing us with your wonderful feedback, we are glad that you had a pleasant stay with us and we look forward to see you again.Sincerely, Jit Singh, Assistant ManagerMantra Charles Hotel

10/10 – Excellent

MICHAEL

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent hotel. Very modern, super clean, quiet, comfortable and staff were exceptional
Séjour de 1 nuit en juillet 2023
d a répondu le 28 juill. 2023
Thanks so much, Michael, and I'm delighted that you enjoyed your stay.Kind regards,Dougal McConnellGeneral Manager

8/10 – Bien

Peter

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Ease & comfortable to have 3 adults in 1 well appointed apartment. Breakfast service could have been better.
Séjour de 2 nuits en juin 2023
Mantra Charles Hotel a répondu le 23 juin 2023
Dear Peter,Thank you for your feedback, we hope to see you again.Sincerely, Jit Singh, Assistant Manager

10/10 – Excellent

Teddy

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
our second stay at this hotel and again we were impressed with the service and the quality of the restaurant. Will stay here again
Séjour de 1 nuit en juin 2023
d a répondu le 15 juin 2023
Thank you, Teddy, and we hope to welcome you again soon.Kind regards,Dougal McConnellGeneral Manager

10/10 – Excellent

colleen

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
very nice hotel with excellent staff, great brekky, good location. Found my room a little cold and was supplied straight away with a portable heater for my room. Only gripe was the lack of parking of which i believe the hotel is aware of. overall very pleased
Séjour de 2 nuits en avril 2023
d a répondu le 21 mai 2023
Hi Colleen,I appreciate your feedback regarding that room and parking, and I'm pleased that you enjoyed your stay.Kind regards,Dougal McConnellGeneral Manager

8/10 – Bien

Ken

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean,quiet and comfortable. Missed the continental breakfast that they used to serve.
Séjour de 3 nuits en avril 2023
d a répondu le 8 mai 2023
Thanks Ken, and I'm pleased that you enjoyed your stay. Thanks for your feedback on the breakfast.Kind regards,Dougal McConnellGeneral Manager

8/10 – Bien

Dee

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
King room clean, quiet and comfortable. All staff very warm and friendly. Short walk to choice of eateries. Public transport nearby. Ideal for Launceston General Hospital. Would choose to stay here again.
Séjour de 1 nuit en avril 2023
d a répondu le 1 mai 2023
Thanks, Dee, and and we hope to see you again.Kind regards,Dougal McConnellGeneral Manager

8/10 – Bien

Lois

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2023
d a répondu le 21 mai 2023
Thanks Lois, and we hope to welcome you again.Kind regards,Dougal McConnellGeneral Manager

8/10 – Bien

Graeme

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient to the heart clinic and the hospital. Staff went out of their way to help us.
Séjour de 2 nuits en avril 2023
Mantra Charles Hotel a répondu le 24 avr. 2023
Dear Graeme,Thank you for taking time and providing us with your lovely feedback, we are glad that you had a good stay with us. We hope to see you again.Sincerely, Jit SinghAssistant Manager