Outdoor pool, open 7:00 AM to 8:00 PM, cabanas (surcharge)

Reviews of Westgate Las Vegas Resort & Casino

4 out of 5
Westgate Las Vegas Resort & Casino
3000 Paradise Road, Las Vegas, NV

Reviews

7.8

Good

Rating 10 - Excellent. 1332 out of 3180 reviews" "
Rating 8 - Good. 747 out of 3180 reviews" "
Rating 6 - Okay. 541 out of 3180 reviews" "
Rating 4 - Poor. 276 out of 3180 reviews" "
Rating 2 - Terrible. 284 out of 3180 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I remember when this was the Hilton. I was concerned that with the new name that the place might have become downtrodden. It’s a wonderful hotel, especially if you have business at the convention center. Staff was extremely nice. The rooms were very good restaurants in the hotel are very good as well. I will definitely stay here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and staff was nice
Stayed 6 nights in Apr 2024

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Great improvement over our last trip where we stayed at the TOWERS MGM
Stayed 8 nights in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Convention Center. Good stay, but enlarge the food court or more restaurant establishments.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gregory Oliver Tang

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy and the room accommodation was excellent. Rooms are cleaned daily and towels changed when needed. The close proximity to the convention centre is a welcome if you would like to save on transportation costs. The internet servicenos a bit spotty, but for the most part I didnt have much of an issue. On check out, it was super easy and they have 24/07 taxis available whenever you need it.
Stayed 5 nights in Apr 2024

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Tori

Liked: Property conditions & facilities
It was wonderful!
Stayed 1 night in Mar 2024

10/10 Excellent

Luis Ramon Briseno

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Young Moon

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2024

6/10 Okay

Jay

Travelled with partner
Disliked: Cleanliness, amenities
This was our first trip to Las Vegas so I have no basis for comparison with any other resorts however I found The Westgate to be lacking in some areas. Our room was not clean, there was dirt and hair (gross) on the bench at the end of the bed. In the bathroom there was trash and hair stuck to the wall. The fact that there was no fan in the bathroom was a negative also. House keeping showed up (after we had to call and request them since the didn't clean that day) at 9:30pm. Not everyone in Vegas is there for the nightlife! The food court is a joke, hardly any selection and miserable staff. My wife ordered a rice bowl and got a salad, she complained and they refused to re-make her order, they just gave her a container of plain white rice. I'm quite sure they over charged me for a philly cheese steak sandwich that was not much bigger than a hot dog roll. (was charged $25 for it) While walking through the lobby we were constantly bothered by people wanting to sell us a time share. Annoying to the point we would take the long way around to avoid them. The pool was nice although the spa was down and according to the lifeguard it had been for a while with no estimate of when it would be repaired. We will not be returning to the Westgate, nor will we recommend it to anyone. Do better.
Stayed 1 night in Apr 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visitor to the Westgate. All good and would definitely stay again in the future !
Stayed 3 nights in Apr 2024

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024

10/10 Excellent

alejandro ruiz

Liked: Cleanliness, property conditions & facilities
They have a very friendly staff, the rooms are very clean, everything is very exceptional. I love staying at the Westgate hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Karen

Liked: Staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Carlos

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had no soap .. telephone was not in service and no WiFi!
Stayed 2 nights in Apr 2024

8/10 Good

joel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Apart from the cigarette smell everywhere It was ok Rooms were nice and clean Was just a bit disappointed that if you want to gamble you also have to passive smoke
Stayed 4 nights in Apr 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good the property was nice I would recommend this place to anyone
Stayed 4 nights in Apr 2024

6/10 Okay

Karla

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Food stuff was so rube , not friendly at all
Stayed 1 night in Apr 2024

8/10 Good

MacKenzie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay for it’s connivence to the Convention Center but the customer service is lacking for the front desk.
Stayed 2 nights in Apr 2024

8/10 Good

Lizzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the beds and pillows, Very clean and comfortable.
Stayed 2 nights in Apr 2024

8/10 Good

Ashley

Liked: Staff & service
Room had a slight smell and check in took a long time
Stayed 2 nights in Apr 2024

10/10 Excellent

Leroy

Just liked very helpful and efficient desk clerk.
Stayed 1 night in Apr 2024

8/10 Good

Romon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe and very helpful
Stayed 1 night in Apr 2024

2/10 Terrible

nadia, west springfield

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the place was underconstruction debri was all over the 28 floor cam in the room it looked like we were in the midevil time or hunted house carpet had water damage dirty as hell the place was not supervised yelling screaming like we were at zoo alevater was unsave food on walls dirt and undescribed stuff no matter how I describe I cant say enough I was coughing non stop I couldn't breath all the way down till I got to the receptionist no questions asked changed the room to the opposite wing on the north after I showed all the pictures we took including the big hole on the wall I was scared for my life it was like staying in a hunted hotel from mid evil
Stayed 2 nights in Apr 2024

10/10 Excellent

Kenneth William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

harjot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Apr 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Xiaoyi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024

10/10 Excellent

Shanita

Travelled with family
Liked: Cleanliness, staff & service
Excellent stay♥️
Stayed 3 nights in Apr 2024

10/10 Excellent

Epigmenio Gadea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

PhonesUSA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay for the conference we attended.
Stayed 1 night in Apr 2024

6/10 Okay

DRGUT

Stayed 2 nights in Mar 2024

2/10 Terrible

gabriel

Travelled with family, Business traveller, Travelled with partner
The amount that I had pay was more then what you guys advertised, hotel was over crowded they had a big event, music of musicians playing at night long, you can hardly walk inside of how much people there was, a lot of smoking everywhere, people over drinking.
Stayed 3 nights in Apr 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No me gustó que no hubo servicio de housekeeping los días que estuvimos hospedados!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay. Upgraded to have coffee maker in room. Nice view also
Stayed 5 nights in Apr 2024

2/10 Terrible

Vanesa, Rialto

Disliked: Staff & service
Stayed 3 nights in Apr 2024

8/10 Good

Jose, Los Angeles

Stayed 2 nights in Apr 2024

10/10 Excellent

judith

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poperty was clean and friendly staff. Memorabilia was terrific. thank you.
Stayed 3 nights in Apr 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Deionka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem
Stayed 1 night in Apr 2024

8/10 Good

APRIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! The only downside was constantly been harassed by timeshare staff.
Stayed 3 nights in Apr 2024