Ratings based on 9,269 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromUS

Helpful staff!

Posted 25-Oct-2016
Pros: The pool area.
Cons: The bathroom was too small.
Location: Sorry we did not do very much, except walked across the bridge past MGM and a little way along the road there.
We did not stay long: only one night. We found the staff most helpful and anything we asked for, like the coffee and tea making facilities, they responded quickly and the things were brought up to the room almost immediately. The light bulb in the lamp did not work, they changed it straight away.
3out of 5
by A verified traveller

Hotel needs updating on every level.

Posted 24-Oct-2016
Shower drain did not work, 4 inches of water during shower. Shower knob hard to pullout, water still came out of bath faucet while shower was going. No fan in bathroom. No USB docking for phone charging. Furniture was old and damaged. Overall the hotel/casino needs renovating. Was charged the price of staying at a 4 star hotel but the experience was not a 4 star experience.
4out of 5
by A verified traveller fromF

Pretty nice place. :)

Posted 24-Oct-2016
Pros: The front desk staff were super nice!! What an amazing first impression of Tropicana. Felt great to check in.
Cons: It would have been nice if there was a fridge in the room.
4out of 5
by A verified traveller fromWisconsin

Pretty good

Posted 22-Oct-2016
Location: It is a very short walk to MGM and New York New York. We went over to NY NY a couple of times because we liked their dining options.
Our stay was good overall. The beds are comfortable. The morning after we got there our water was shut off all day. They offered to move us but I didn't want to deal with that. They gave a food and beverage credit for the inconvenience. The pool area is decent. Definitely an older crowd. I felt like the hot young chic and I'm 36. Ha! The rooms could use some updates but they were clean. The common areas of the hotel are also dated but clean. The gambling there is terrible, so if that is big part of your stay you may want to go elsewhere. Overall we had a good experience and would probably stay again.
1out of 5
by A verified traveller

Posted 19-Oct-2016
they charged me extra $30 before let me know. That is not fair
5out of 5
by A verified traveller fromUS

Cabana a must, the manager at the pool fabulous...

Posted 18-Oct-2016
Location: The location across from MGM, NY,NY, which has great bars and night life, close to Mandalay, so if going to concert, it works..only 30 minutes walk th
The downside to this hotel is no casual restaurant or bar..you have to leave to find a place, but the location is great..pool wonderful, and the staff friendly , helpful
4out of 5
by A verified traveller

Staff was very helpful and professional.

Posted 17-Oct-2016
Nice room and staff. Hotel is in need of upgrades, but overall nice stay
4out of 5
by A verified traveller fromFort Wayne, Indiana

Great hotel staff, all super helpful and friendly.

Posted 16-Oct-2016
Pros: Clean, quiet room, and exceptional service.
Cons: Nothing
Location: Great location on the strip, close to most everything. Not to far to go off of the strip for every day places like Walgreens, IHOP, or Outback Steakho
Room was good size, clean and cool. All staff went above and beyond what I see most places. We had an issue in the room and within an hour it was repaired. Very happy with our stay.
3out of 5
by A verified traveller


Posted 16-Oct-2016
Not flashy, pretty plain atmosphere. Helicopter traffic was constantly flying over.
3out of 5
by A verified traveller fromStockton,California

For the price I would stay here again

Posted 13-Oct-2016
Our room was on the second floor bungalos, could here hotel staff working outside our window