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Reviews of The Palazzo Prestige Club Lounge

5 out of 5
The Palazzo Prestige Club Lounge
3325 South Las Vegas Blvd., 23rd Floor, Las Vegas, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 39 reviews" "
Rating 8 - Good. 8 out of 39 reviews" "
Rating 6 - Okay. 6 out of 39 reviews" "
Rating 4 - Poor. 2 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about the property os the concerage who went above and beyond to help us
Stayed 3 nights in Mar 2024

8/10 Good

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The suite was huge but starting to feel a little dated in style. No place for ladies to put their feet in the shower to shave. Why does no one have this? We had a club level king without an upgraded view which meant we basically had the ice machine in our bedroom. That was very annoying to pay club prices and still have to deal with that. The club area was nice with strong drinks at happy hour and a nice breakfast with attentive staff. Club level was necessary because there are no coffee machines in the rooms and the line for Starbucks was insane. The room is too large to not have a coffee maker honestly. We also had to call for our room to have service, which also felt cheap. At that level, the rooms should be attended to daily unless there’s a privacy sign on the door.
Stayed 3 nights in Feb 2024

6/10 Okay

Young

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Swapnil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel, service could be better
Grand hotel, beautiful and clean. Rooms are large, bed is comfortable, bathroom is huge and clean. They charge for parking (even self). We had the premium club lounge and it was kind of disappointing and I will skip that. The breakfast is worse than what you get at holiday inn express, evening snacks are even worse. The staff at lounge is great, with Banchi being particularly wholesome ! The best part about lounge is the private check in, check out but that's not enough to justify the price. The washroom toiletries could be way better than what they provide, we didn't even get a refill on our second day.
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jesus was Amazing at the front desk!! We may come back to stay just because of him!! Great great customer service!!
Stayed 1 night in Oct 2023

10/10 Excellent

Jayne Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Michael

Stayed 2 nights in Jul 2023

10/10 Excellent

Cindy, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Palazzo Prestige Club Lounge is my go to whenever I visit Las Vegas in the future. The staff of the hotel are very accommodating, the rooms are large and inviting and the loung itself is a huge plus. Breakfast and happy hour are served every day along with an open bar. The view from the lounge over the strip is spectacular. It is so nice to end the day enjoying the view and a drink from the lounge.
Stayed 4 nights in Jun 2023

10/10 Excellent

william

Stayed 3 nights in Jul 2023

10/10 Excellent

Adam

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location and amenities
Stayed 3 nights in Jun 2023

8/10 Good

Tina Marion

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the stay was decent. Check in was a bit confusing and we weren't offered any water or prosecco at check in. Room cleanliness was "ok" - shower could have been cleaner.
Stayed 1 night in Aug 2022

10/10 Excellent

Roel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Jennifer Brenner

Stayed 1 night in Jun 2022

6/10 Okay

Jatinder

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Prestige club is not worth the extra money. Food is mediocre and very limited hours. Amount of money you are waisting is ridiculous. Breakfast is joke. Don’t do it.
Stayed 3 nights in May 2022

10/10 Excellent

steve

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. The facility is nice and very clean. It is also very safe
Stayed 1 night in May 2022

10/10 Excellent

Sunni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Joey

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
We checked in late however the experience for a 5 Star was lack lustre. This hotel is not a 5 star property compared to Wynn/Encore Upon check in we were told we had to pick up our complimentary bottle at a store boutique,
Stayed 5 nights in Mar 2022

10/10 Excellent

Dijana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemless check in and out. Superior rooms and clean. Great views. Friendly staff.
Stayed 2 nights in Mar 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our home in Las Vegas!
Whenever we are in Las Vegas we always stay at the Palazzo Hotel. We like it because the hotel is not so big that you can get lost! That's important for Seniors! It's a beautiful hotel; rooms are immaculate & spacious, food is excellent, top-notch service and so close to everything!
Stayed 3 nights in Mar 2022

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yearly Girls’ Trip
My friends and I have stayed at the Palazzo every year for a few years now. We stay on the Prestige level and enjoy the Prestige lounge. Michelle and Arthur were fabulous taking care of us this trip!
Stayed 2 nights in Mar 2022

10/10 Excellent

Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decor, excellent staff, prestige club was great with tasty food and top shelf cocktails
Stayed 3 nights in Mar 2022

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

8/10 Good

Celena

Travelled with partner
Liked: Staff & service, property conditions & facilities
Second stay on Club level. Not as great as the first time. The breakfast was very lackluster. Not sure if this is pandemic related or not. For the cost I’d expect hot food not just continental. It’s really one of the reasons we stayed there so my husband was disappointed. Bathroom was very dusty in areas. Lack of wait staff on the casino floor. I realize that the pandemic has a part to play. Everything else was great.
Stayed 3 nights in Feb 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Friendly staff especially in Prestige Lounge. Will definitely stay again
Stayed 4 nights in Jan 2022

6/10 Okay

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was told there would be hot breakfast and was not clarified with Expedia about the resort fees also I have yet to receive the $600 deposit that caught me off guard for my trip. I even tried to call Expedia the hotel and no info was given. I had a hassle especially with Expedia customer service who just refer you to a different number
Stayed 4 nights in Jan 2022

10/10 Excellent

Jiyoung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved their service. My concierge Dana accommodated all my requests gracefully. His service made my stay very pleasant. Thank you.
Stayed 3 nights in Jan 2022

10/10 Excellent

Debbie

Stayed 1 night in Jan 2022

10/10 Excellent

Mohabat pal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2022

4/10 Poor

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jan 2022

10/10 Excellent

Lelia Sabrina, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cried when it was time to leave. This was the best Hotel choice ever with extraordinary amenities, friendly staff, top-notch cleanliness, a club lounge that every age could enjoy. I look forward to coming back for a long Valentines weekend.
Stayed 3 nights in Dec 2021

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

JESUS

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal für einen Aufenthalt in Las Vegas
Stayed 3 nights in Aug 2023