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Reviews of Fiesta Rancho Hotel & Casino

2.5 out of 5
Fiesta Rancho Hotel & Casino
2400 N Rancho Dr, North Las Vegas, NV

Reviews

7.2

Good

Rating 10 - Excellent. 268 out of 998 reviews" "
Rating 8 - Good. 341 out of 998 reviews" "
Rating 6 - Okay. 197 out of 998 reviews" "
Rating 4 - Poor. 103 out of 998 reviews" "
Rating 2 - Terrible. 89 out of 998 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2019

2/10 Terrible

Susana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What Fiesta??
We were overcharged and to top it off there was no manager on site. The rooms smelled like the smoking lounge of the casino. There were bugs all over the room. We asked for a king size bed and ended up with two queens. My sinuses were really bad due to the smell of the Smokey room. We were not able to sleep 😴 and since we were unable to cancel the room, we ended up getting extra fees!!! he elevators smelled like raid had been sprayed in there and there were like rat nests on the elevator doors! Nasty! I would not recommend let alone EVER recommend anyone to stay here!
Elevators
Elevators
Elevators
Elevator Door
Stayed 2 nights in Mar 2020
Response from Hotel on Apr 1, 2020
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from Hotel on Apr 1, 2020
Thank you.

6/10 Okay

alex

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020
Response from Hotel on Apr 1, 2020
Thank you.

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Place is a little dated, could use some freshening up, the A/C made quite a bit of noise every time it kicked on, which made it hard to sleep.
Stayed 2 nights in Mar 2020

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found this Casino/hotel while driving to Las Vegas and we're very happy with the results. Easy parking, efficient front desk, good clean room. All for a great price.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
over all was good how can i redeem points for my stay
Stayed 2 nights in Mar 2020

6/10 Okay

Sherwin

Liked: Room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Dennis

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing i didn’t like was that they don’t provide little size travel lotion or toothbrush/toothpaste
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The front desk called and said we checked out already ,why were we still in the room?
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The casino has the smell of cigarettes is everywhere. Other than that it was all good.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't a handicapped room that allowed 3 people.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, room comfort
Not bad for a cheap hotel.
We stayed for 5 nights. Interactions with the staff were pleasant. However when I checked in, they failed to mention that to use any of the coupons they give you, you have to sign up for one of their cards. This caused us to end up having a rather disappointing interaction with the staff at the buffet. Which the buffet was not impressive at all, once was enough and I wouldn't try that again, if someone paid me. Our room was nice and fit our needs. The toilet ran off and on the entire stay, but we never asked to have it fixed because it didn't bother us. The bed was comfortable. We rented 2 movies. The first night it worked it just fine, the second time we ordered a movie, on a different night, it kept pausing or loosing signal. When I tried to call about it, my call got re routed to security who told me I would have to try calling again in 10 minutes as they were doing shift change. Although it took longer than I would have liked, we were able to finish the movie, so I didn't ask for a refund. I would stay here again based on the price, but if I could find something similarly priced or even a little bit more expensive I'd try there before coming back.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay good location and fun small but comfortable
Stayed 3 nights in Mar 2020

10/10 Excellent

Eugenio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

6/10 Okay

Marines

Liked: Cleanliness
Stayed 1 night in Mar 2020

10/10 Excellent

Janoya

Stayed 3 nights in Mar 2020

4/10 Poor

SteveT, Alvarado, MN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was friendly, and very helpful. Hotel was nice and clean. They are somewhat misleading when it comes to the WiFi. You pay a resort crazy fee for a bunch of stuff you don't use. The one thing i do use is the WiFi, which comes with the resort fee. What they don't tell you is that that the WiFi is NOT unlimited. You are only allowed up to 4 gigs of WiFi. If you want more, you have to pay for more. I could not find anywhere they explain this until you try to log on to the WiFi. This is something that needs to be disclosed. This is information you customers need to know about ahead of time.
Stayed 2 nights in Mar 2020

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Geraldine M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2020

4/10 Poor

Yareli

Business traveller
Disliked: Staff & service, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Pedro

Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Needs remodeling, too many street people hanging and not enough security and men hang out in twos scoping people out and coming on to women. They weren’t gambling , just watching people and hanging around
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

David, Las Vegas Nevada

Business traveller
The room= the sink was clogged and it took three separate callings before they were able to unclog it and then it was still slow draining. Pain in the butt being that was staying there for over 9 days. Poor lighting is difficult to read bulbs were very dim in the sleeping area or near the table. Blankets on the bed word thin I asked for a second one in order to stay warm at night instead of using the heat. The ice machine on the floor didn't work well and then it stopped working altogether so I needed to go up to another floor in order to get ice. The regular housekeeper was very friendly talkative and provided excellent service. The staff members are did interact with were very polite and helpful. Reasonably priced considering other properties but little outdated and decor.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was fine mostly every hotel has a casino in in which I like even though I'm not a gambler. The customer service was horrible by service I mean it was my anniversary and we booked a king bedroom. they gave us two double beds in which we planned on having grown adult fun so we were not sleeping separately well we didn't plan on it I'm a big guy so both of us were not going to fit in the bed together... And I'm six foot one so my feet were hanging off the bed. after going through that we call down to the desk and ask that they give us another room they ended up giving us a handicap room in which I had no problem with that... So once we moved our bags from 506 to 402 I went into the room it surveyed the room I wouldn't to the shower and turn the shower on the shower head from the pressure of the water pop off the top of the picture that was holding it the water sprayed everywhere left about 2 inchesinches of water in the whole bathroom I had to call down and have room service come up to clean it up because I didn't want them to think I did it on purpose. when they arrived they realize that I was six foot one in the shower head would have been at my belly button. so to take a shower on my anniversary I would have had the hold the shower head for my wife while taking a shower that's not intimate and she would have had to stand outside the shower and hold it for me mind you she's five foot five barely..I'm 6'1 so that'd be uncomfortable for her to hold.
Stayed 4 nights in Feb 2020

8/10 Good

Quirino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes I like them. Just the bathroom were very small but other than that there was great service.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Chante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, beds were very nice. And clean bathrooms.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020

4/10 Poor

M

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole property was old and dirty...had to call maintenance as soon as we walked in the room..buffet and dennys were awful
Stayed 3 nights in Feb 2020

10/10 Excellent

Adalberto

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
When I check in nobody was at the front desk for 15 minutes
Stayed 1 night in Feb 2020

6/10 Okay

Olivia

Disliked: Staff & service, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Helen, 6 months San Diego & 6 months North Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the lower level and easy access to my bingo room
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Briana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

B.Hart-Griffin, Pahrump NV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great the room was real nice. I would definitely stay there again.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
No amenities, however, I was assessed a high service fee for amenities that do not exist.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

David

Stayed 3 nights in Jan 2020