Exterior

Reviews of Embassy Suites by Hilton Las Vegas

3.5 out of 5
Embassy Suites by Hilton Las Vegas
4315 University Center Drive, Las Vegas, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1002 reviews" "
Rating 8 - Good. 229 out of 1002 reviews" "
Rating 6 - Okay. 80 out of 1002 reviews" "
Rating 4 - Poor. 43 out of 1002 reviews" "
Rating 2 - Terrible. 41 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Mandi, Fresno CA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The customer service was not the best. Our fire alarm battery beeped two nights in a row despite it being changed we requested to have the room clean and new towels. Neither was provided no hot water water.
Stayed 2 nights in Apr 2024

10/10 Excellent

May Madamesila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Sunil Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff service and clean rooms
Stayed 2 nights in Mar 2024
Response from Merissa Ogbenada on Apr 4, 2024
Hello Kumar,We appreciate your amazing feedback and we are happy to know that you enjoyed your stay with us. We are hoping to see you again very soon. Thank you so much.

10/10 Excellent

Eva

Travelled with family
Super clean, smells good and staff are professional and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Helen

Stayed 1 night in Mar 2024

10/10 Excellent

Fanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 2 nights in Jan 2024

10/10 Excellent

Becky

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate Embassy Suites pet friendly policy
Stayed 6 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Will definitely be staying here again. Breakfast was great, closeness to NFR and everything that we wanted to do was great.
Stayed 2 nights in Dec 2023

10/10 Excellent

Siranush

Stayed 3 nights in Dec 2023

10/10 Excellent

Oscar A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The safety and the quality
Stayed 1 night in Dec 2023

10/10 Excellent

BELEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean, friendly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Hailey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so clean and beautiful. Breakfast was amazing and the pool was an added bonus.Close driving to the Las Vegas strip. Easy freeway access.
Stayed 1 night in Jan 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Joem

Stayed 2 nights in Dec 2023

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities
Someone stole my wife shoes heels, I don’t know if the housekeeping or somebody else.
Stayed 3 nights in Dec 2023

8/10 Good

Harneet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Breakfast options were good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Yahya

Stayed 1 night in Dec 2023

8/10 Good

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the room is nice and the bed is comfortable. The thing that made me put 4 stars is the breakfast. The area is not adapted to the number of people so you have to wait too long and even when they refill the food, it disappears in seconds because everyone run to it.
Stayed 1 night in Dec 2023

10/10 Excellent

Campos

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty nice place to stay with family & friends to enjoy the nite and day. 😍😍
Stayed 1 night in Dec 2023

10/10 Excellent

Guillaume

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Azfar, houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was chaotic. We could not find any plates to eat, ended up eating in paper bowl. Very long wait times to get fresh omelette. There was no milk to eat cereal with. All other amenities were very good.
Stayed 1 night in Dec 2023

8/10 Good

Zoua Paj, Anchorage

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Anatoly

Stayed 1 night in Dec 2023

4/10 Poor

Amber

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Not worth the stay a few blackouts kids running up and down. All hours of the night.
Stayed 4 nights in Dec 2023

4/10 Poor

Kristin

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Vegas doesn't care if you're there or not...
Room was fine. Customer service made me feel like I was asking them to eat a shoe instead of checking in. On their phone when I was checking in... Different one also on their phone when I was trying to buy water... and the guy in the morning when I was checking out was on his phone and couldn't care less if I lived or died. I mean... most places they at least fake it that they care. When are the robots taking over? These humans suck.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard, Exeter

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Elaine

Travelled with partner
Liked: Staff & service
Love the breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, amenities
Excelente
Stayed 3 nights in Nov 2023

10/10 Excellent

Mahmut

Stayed 1 night in Nov 2023

4/10 Poor

GARY

Stayed 3 nights in Nov 2023

10/10 Excellent

Terri, Chester

Business traveller
Liked: Cleanliness
Easy check in
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional and hotel was clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Morgan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4Stars
I loved every morning the guys that have the homemade omelettes that was a great experience. The front desk was super helpful. Everybody brought us linens when we needed it and they also help me out with my luggage because I have bad vision.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mrtazha matthew

Stayed 1 night in Sep 2023

10/10 Excellent

Marelyn casandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly. The breakfast is amazing. The rooms are really clean with very comfortable beds.
Stayed 5 nights in Sep 2023

10/10 Excellent

Ignatius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place
Stayed 1 night in Sep 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Blaketon

Stayed 3 nights in Sep 2023

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Rebeca, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Arthur

Stayed 1 night in Sep 2023

8/10 Good

Maximillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close enough to the Strip. Excellent Front Desk Staff. Breakfast crew very quick at cleaning tables, friendly and understanding with out omellete orders...
Stayed 1 night in Aug 2023

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy the breakfast.. So many options and friendly cooks. Clean only issue seemed they had leaks when it rained but they resolved with buckets. Cleaning ladies were very helpful and friendly.
Stayed 3 nights in Aug 2023

8/10 Good

Lisa

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t care for the airplanes flying over during the night but I’d stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

All

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall fantastic.
The 2 day stay was great! The staff is very friendly. Breakfast was awesome. The front desk, housekeepers and janitors A+ The room was very good for the price. Parking was easy. Overall fantastic.
Stayed 2 nights in Aug 2023

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Best choice if traveling with children.
Stayed 2 nights in Aug 2023