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The customer service was not the best. Our fire alarm battery beeped two nights in a row despite it being changed we requested to have the room clean and new towels. Neither was provided no hot water water.
Hello Kumar,We appreciate your amazing feedback and we are happy to know that you enjoyed your stay with us. We are hoping to see you again very soon. Thank you so much.
10/10 Excellent
Eva
Travelled with family
Apr 1, 2024
Super clean, smells good and staff are professional and friendly
Everything was so clean and beautiful. Breakfast was amazing and the pool was an added bonus.Close driving to the Las Vegas strip. Easy freeway access.
Everything was perfect, the room is nice and the bed is comfortable. The thing that made me put 4 stars is the breakfast. The area is not adapted to the number of people so you have to wait too long and even when they refill the food, it disappears in seconds because everyone run to it.
Breakfast was chaotic. We could not find any plates to eat, ended up eating in paper bowl. Very long wait times to get fresh omelette. There was no milk to eat cereal with. All other amenities were very good.
Room was fine. Customer service made me feel like I was asking them to eat a shoe instead of checking in. On their phone when I was checking in... Different one also on their phone when I was trying to buy water... and the guy in the morning when I was checking out was on his phone and couldn't care less if I lived or died. I mean... most places they at least fake it that they care. When are the robots taking over? These humans suck.
I loved every morning the guys that have the homemade omelettes that was a great experience. The front desk was super helpful. Everybody brought us linens when we needed it and they also help me out with my luggage because I have bad vision.
Close enough to the Strip. Excellent Front Desk Staff. Breakfast crew very quick at cleaning tables, friendly and understanding with out omellete orders...
Always enjoy the breakfast.. So many options and friendly cooks. Clean only issue seemed they had leaks when it rained but they resolved with buckets. Cleaning ladies were very helpful and friendly.
The 2 day stay was great! The staff is very friendly. Breakfast was awesome. The front desk, housekeepers and janitors A+
The room was very good for the price. Parking was easy.
Overall fantastic.