"Great stay. I stayed 4 nights here. I arrived to Puerto Vallarta noon thankfully they were available to accommodate with an early check in. I was assigned to the 20th level, the door of the room did not open with the key and that was due to the “battery”. They had said that they were going to send tech to come and fix it while we went to go eat. When we came back to our room the door didn’t open with the key. It was a bit disappointing and frustrating that I was staying at a well known hotel and...