"It was a pleasant stay. The front desk clerk, I didn't get her name, was very friendly and informative. I had booked my room online through Expedia, and not realizing I had put handicapped accessibility. The room was not what I had expected, I thought I was getting a suite with a fold out couch. So she kindly explained to me what i reserved. And we weren't able to get another room, since there were no more rooms available. But she was kind and asked if there was anything we need to reach out to...