Seasonal outdoor pool, pool umbrellas, sun loungers
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Reviews of Loutsiana Hotel Apts

3 out of 5
Loutsiana Hotel Apts
Nissi Avenue, Ayia Napa

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 74 reviews" "
Rating 8 - Good. 24 out of 74 reviews" "
Rating 6 - Okay. 4 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

miriam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and helpful
Stayed 1 night in Oct 2023

10/10 Excellent

Cahrumn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
All the staff so lovely, welcoming and attentive. At breakfast the lovely lady that usually looked after the restaurant always remembered our room number and our plates where cleared so fast. They were so happy to give special attention to my two year daughter which also helped to make us feel more relaxed, especially when her attention span for sitting at breakfast run out. The rooms were basic but had everything we needed and were cleaned every day, which was useful after a trip to the beach! All in all I would highly recommend this hotel. 👍
Stayed 7 nights in Jun 2023

10/10 Excellent

Anton

Stayed 1 night in Jun 2023

10/10 Excellent

Giorgi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff was very frieny and helpful, rooms and all territories in the hotel was sparkling clean (surprisingly clean)
Stayed 7 nights in Oct 2022

10/10 Excellent

Martyn

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Louisiana Apartments were clean, spacious and the atmosphere around the pool and other areas was really friendly with a wide range of holiday makers. Our party of 10 (2 families of 5) really enjoyed our stay, thank you and we will be back.
Stayed 3 nights in Aug 2022

10/10 Excellent

Costas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2022

10/10 Excellent

Darren

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival we was welcomed and given all the information we needed. The rooms are perfect, there is 2 pools one for younger children and one for all. Plenty of sun beds available. Bar staff always happy to help. Food was amazing value for money and the quality was so good we even invited our friends over one evening to join us for dinner. The local Leon lager on tap I recommend. We will be booking again next year. It’s also walking distance from the water park. Thank you to all the staff. If I could give more than 5 stars I would. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in May 2022

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights. Rooms were lovely, spacious and clean. food options are very good and reasonable priced. Staff were very friendly. Nice location, bus stop just outside which takes you into Ayia Napa. Reception helped us book excursions which was good. Overall great experience.
Stayed 3 nights in May 2022

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in May 2022

10/10 Excellent

Constantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Room Services
Every time you need anything such as shampoo or path gel, you have to visit the reception to collect them while they don’t provide such staff every day. Cups, plates, and other kitchen tools are not cleaned except at arrival and check-in. One room key is provided, and if you forget it inside, the reception will open the room for you using a backup key
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Antonis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small holiday family break
Pros:The staff was very polite and helpfull. The room is spacious and very modern decorated. The breakfast was way better than my expectasions. Cons: The sofa bed is not very comfortable. The parking is limited sometimes hard to find especially on busy periods. The hotel is next to Agia Napa waterpark but a bit far from the town making it necessary for a car if you want to go to town or different beach bars(kaliva, isola and nissi beach). Its ideal though for families with small children that want a quiet place to relax with a nice swimming pool and lots of garden for children to play. Overall i have to say that it is a nice excellent maintained hotel ( apartment) and a good value for money. I surely reccomend it!!!!
Stayed 2 nights in Jun 2021
Response from E.K on Jul 2, 2021
Thank you for staying with us and for your positive feedback.

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, couple of minor niggles
Hotel was in a great quiet location, deluxe rooms modern and well furnished. All very clean. Good not great but it was end of season. AC took several minutes to start after door was closed which was a slight annoyance. Address and phone number incorrect on booking so spent 45 minutes trying to find it
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big room!
Was a lovely big room, and big balcony with sun loungers on it which was really nice, pool was abit over crowded but we never used it as we liked the beach. Only downside to the room was the bed so uncomfortable as was a hard mattress.
Stayed 4 nights in Aug 2019

10/10 Excellent

Tega

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience
It was an amazing experience. I love it and will love to come back .
Stayed 1 night in Aug 2019

10/10 Excellent

Rodoula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very good, close to the water park and Agia Thekla beach. Very quiet hotel and comfortable sleep. Rooms were large and we had 2 sunbeds on the front patio. A/C was good once we got it working. Filter coffee machine, toaster and kettle in room. Ate in the restaurant (not the buffet) a couple of times and food was very good, service excellent. Shampoo and shower gel only provided on the first day (bring/buy you own), which was a bit disappointing; no soap provided.
Stayed 8 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2019

8/10 Good

zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
soap for dishes is missing
Very good, near the bus station, clean hotel and rooms, small but nice pool, nice dinner buffet
Stayed 4 nights in Sep 2018

8/10 Good

Heena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great apartment with a pool, balcony, living area and kitchenette. Could easily sleep 4 and excellent value for the price. Would stay here again
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Amazing!
Excellent! So clean modern and a great location we were so impressed with the hotel! Would love to come back!
Stayed 2 nights in Aug 2018

8/10 Good

Roy

Hotel was nice and clean Quite and far from all the noise but right next to a bus stop to Aiya Napa center
Stayed 6 nights in Aug 2018

8/10 Good

Sofia Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little place to stay
Overall very good. Just some minor hiccups like not replacing tea/coffee when room was cleaned.
Stayed 4 nights in Jun 2018

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
Have stayed at this property before and is ideal for our needs. It is clean, has helpful and friendly staff and is away from the main strip. A good selection of food is also available. We will be back.
Response from E.K on May 2, 2018
Dear Guest, Thank you for your stay with us. We hope to see you soon in the near future. Loutsiana Team

10/10 Excellent

Anna, Birmingham, UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean hotel
Would definitely return to Loutsiana. Came home yesterday and already missing it. Clean rooms, serviced daily, modern, bright. Welcoming staff.
Stayed 13 nights in Oct 2017
Response from E.K on Nov 15, 2017
Dear Guest, Thanks for staying with us and we hope to see you soon.

10/10 Excellent

Roslin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Guest, Thank you for your positive review. Hope to see you soon.

10/10 Excellent

claire, north east england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Our first time in cyprus and we were recommended loutsianna by a friend. We booked 2 rooms for our family. It was such a lovely hotel, the staff were so helpful and friendly, the food was good and above all the whole place was immaculate. Rooms cleaned and beds changed every day, poolside constantly cleaned and monitored and the eating area was immaculate. Had one of the best holidays yet, would definately recommend
Stayed 14 nights in Jul 2017

10/10 Excellent

dany , lebanon

Liked: Cleanliness, staff & service, room comfort
Excellent hotel,
Excellent hotel Staff great food great location Thank you loutsiana hotel
Stayed 5 nights in Jul 2017
Response from Reservations Manager on Aug 1, 2017
Thank you for your nice review. We hope to see you again sometime soon.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Not coming back.
Very disappointed because I didn't read any bad reviews before I booked this hotel. It is too loud in the evenings and at night because of the loud music in the bar/restaurant almost every night. I was woken up once at 1:30 a.m.because some of the staff (!!) wanted to dance to the extremely loud music. I had to sleep with the earplugs every night. The hotel wouldn't change my room at my request. Bad service both in the restaurant and reception (some guys were great, but the girl in the reception is useless). I got wrong info several times. The staff didn't have much respect to the guests. I saw once how one man in wet shorts, who was entering the restaurant area, was treated by a member of the staff..not good, he was treated like a little boy that has done smth bad. This could be done in a more polite manner. My neighbors had cold water during two weeks, nothing was done by the staff until 3 days prior to their departure. Bad pillows, I suffered from the pain in my neck every night.

8/10 Good

Yolanda, Southampton, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, would recommend it in the main.
The room key situation was a bit of a nightmare, we only had one key which also controlled the electricity supply in the room, so if one of us wanted to go out without the other then they couldn't take the key, resulting in them having to either wake up the other person or ask reception to let them in, when I asked for another key the staff flatly refused: v. unsatisfactory. Also, my granddaughter stayed over one night which meant I couldn't leave the room, but the staff refused to do room service. One of the staff was quite shouty and kept telling people off very forcefully, I even saw him wagging his finger at one point.

8/10 Good

Louise, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Upon arriving at the hotel we were promptly dealt with by the reception staff, given our key and directed to our room. The room was well located, clean and included air conditioning. There was a small kitchen area which included a fridge which was ideal! The hotel had a pool area and a smaller pool for any young children. The bar area outside was clean and staff were friendly, they also had entertainment on a few nights a week. We had gone self catering but they do have an option for you to upgrade to B&B or half board but we just chose to eat at the hotel bar a few times over the week, and what we did have was really nice.

10/10 Excellent

Hilary, paphos cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location
The loutsiana was first class. We had a deluxe room which had everything you needed. We would give it ten out of ten score. The staff were very pleasant and helpful, the food was also very good. Had a very pleasant stay.

10/10 Excellent

gina, cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel,close to the beach,comfy and very clean
Had a good time.everything was nice and clean!!!the food was ok.needs to be not frozen e.g burgers

8/10 Good

Antonis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel

6/10 Okay

louise, london

Liked: Staff & service
Disliked: Property conditions & facilities
Wifi what wifi
Reception very helpful and friendly. Room ok, bathroom had infestation of ants, around toilet and bath. Room advertised as wifi available. Wifi accessed by a code, sadly this needs to be entered several times whilst online. Wifi erratic and unreliable.

10/10 Excellent

Mario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for people with a car. Unbeatable!!!
This is rated as a three star hotel. The rooms are of a motel / appartment type, with one ground floor and one above. The rooms are layed out in a 'U' with room access and parking on the exterior. The park, childrens play area and swimming pool on the interior. On site, there is a convenience shop, restaurant and bar. The hotel is a five minute drive from the centre of Agia Napa, which also makes this place nice and quiet, for families, a more ideal environment for your children. We booked here because we were going to scuba dive, the access to the room from the ground floor, and being able to park just outside was fantastic for moving our gear. The room was immaculate, very recently updated, and very modern. The kitchen had a kettle, toaster, hob top, cutlery, crockery etc and a good sized fridge. The staff were VERY warm, friendly and down to earth. The balcony was a good size too. There were no free tea and coffee in the room and only shower gel in the bathroom, so we just niped to the convenience store and bought some coffee and milk. The only downside was that in the description, it said that there was a DVD included in the room, but there was not. However, saying that, I feel sure that should I have mentioned this to the reception desk, they would have remedied that immediately. Amazing staff, amazing value for money and fully equipped modern and immaculate rooms! We will definately be coming back!!!

10/10 Excellent

Sonja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2023

10/10 Excellent

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Felix

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Dårlig aircondition og lite behjelpelig personale
Stayed 14 nights in Jul 2023

10/10 Excellent

SOLON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VALUE FOR MONEY.
VALUE FOR MONEY.
Stayed 2 nights in Apr 2023

6/10 Okay

Thomas

Travelled with family
Stayed 2 nights in Aug 2022

10/10 Excellent

Ola Onni

Liked: Cleanliness, staff & service, property conditions & facilities
Hyvä mesta
Stayed 9 nights in Jun 2022

8/10 Good

Riku

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siivoojat yliaktiivisia ja välillä heitteli tarpeellista tavaraa roskiin. Muuten majoitus oli hyvä
Stayed 8 nights in Jun 2022