Lobby
Check availability

Reviews of Travelodge by Wyndham Laramie

2 out of 5
Travelodge by Wyndham Laramie
421 Boswell Dr, Laramie, WY

Reviews

5.0
Rating 10 - Excellent. 73 out of 941 reviews" "
Rating 8 - Good. 139 out of 941 reviews" "
Rating 6 - Okay. 189 out of 941 reviews" "
Rating 4 - Poor. 231 out of 941 reviews" "
Rating 2 - Terrible. 309 out of 941 reviews" "

5.2/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Brent

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It was the worst place I have ever stayed I don’t know that place is still in business
Stayed 3 nights in Mar 2024
Response from Manager on Mar 21, 2024
Dear Brent,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were issues throughout your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

10/10 Excellent

Clint G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A typical well used, beat up motel, but clean & comfy.
Stayed 1 night in Mar 2024
Response from Management on Mar 8, 2024
Dear Clint,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Travelodge Laramie clean and comfy. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities
The outside is in a state of unrepair. Does not look like it has been touched since new
Stayed 1 night in Feb 2024
Response from Management on Feb 28, 2024
Dear Michelle,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we could not meet your expectations. We are currently planning for a full property remodel. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

6/10 Okay

Anita

Liked: Staff & service
Bed was super comfortable.. Had super help from check in clerk with use of TV.. Super white soft towels.. Thank you!
Stayed 1 night in Feb 2024
Response from Management on Feb 28, 2024
Dear Anita,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

2/10 Terrible

Stephen

Disliked: Staff & service, amenities
ass
Stayed 1 night in Feb 2024
Response from Management on Feb 28, 2024
Dear Stephen,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we could not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

10/10 Excellent

adam

Liked: Cleanliness, staff & service
One of the best hotel staffs I've dealt with. They helped us with our vehicle problems
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Dear Adam,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Travelodge Laramies staff one of the best that you've dealt with. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

6/10 Okay

Daniel

Liked: Staff & service, amenities
Expedia put me in a room that was already rented.
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Dear Daniel,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were put into a roomm that was already rented. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

2/10 Terrible

Lindsay, Rock springs

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was the dirtiest places I have ever stayed. Never again, the Lobby was nice and the staff was kind at check in. The rest, went down hill from there. The room was filthy, the floors turned my socks black. They only had a swiffer on the maids cart. They had holes in the wall, mold in the showers and no heat . And bugs at the end of December in Wyoming is unheard of, but they were in the room. I would not recommend staying here even if you are on a budget.
Stayed 3 nights in Dec 2023
Response from Manager On Duty on Jan 3, 2024
Dear Lindsay,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were multiple issues throughout your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in terrible disrepair. Not just old, falling apart, and dirty. I had to eat the cost of the second night so I could go somewhere else where I could bathe in a shower without mold. Hotel staff acted as if we were an inconvenience.
Stayed 2 nights in Dec 2023
Response from Manager On Duty on Jan 2, 2024
Dear Tanya,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

4/10 Poor

Liz

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This property was in terrible condition. Not sure what was happening with hotel prices the night we stopped but it would’ve been worth the extra $100 to stay elsewhere. Our door looked like it had been kicked in at some point and the deadbolt was just hanging by a single nail. The room was also pretty dirty. When we checked in, there were other folks in the lobby reporting other problems: the water was out, their phones to call to the lobby were missing cords etc. Just skip this place.
Stayed 1 night in Dec 2023
Response from Manager On Duty on Jan 2, 2024
Dear Liz,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were multiple issues throughout your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

8/10 Good

Tony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is in grave state of disrepair. Baseboard heater. was broken. Tile broken in shower. Door jam broken out by door latch and lock (looked like someone had kicked the door in). The phone did not have a cord to plug into the wall. When I went to shower the water was shut off. Water was back on in about an hour. Headboard was not attached to the bed or the wall so every time you moved while in bed the headboard would bang against the wall. And the was a soccer tournament in town so the room rate was jacked way up. $114 for one night!
Stayed 1 night in Dec 2023
Response from Manager On Duty on Jan 2, 2024
Dear Tony,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Travelodge Laramie a 4 out of 5. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

2/10 Terrible

Ren

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
If I could rate this a minus 0 it would still be a better rate then it deserves. The doors looked like they were kicked in. No heat in the room. Cold air came out from the sides of the air-conditioner, the light switches were broke on the lamps, tile falling off in the bath tub. 8x8 water stains on the ceilings. No ceiling lights. Beds detached from the frames. Oversized bed shirts to where you tripped over them. Bathtub was very slick. Also the restaurant served our meal with hair in it. Disgusting.
Stayed 1 night in Dec 2023
Response from Manager On Duty on Dec 19, 2023
Dear Ren,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were multiple issues throughout your stay including the lack of heat, and the oversized bed skirts. We are beginning to start a major full property remodel. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

10/10 Excellent

eric

Liked: Staff & service, amenities, property conditions & facilities
The staff is amazing here Perry, who's the night time? Clark is awesome, very courteous, very kind, very helpful. I before like most of the staff. They do a great job on keeping the place clean, it is a nice place. To stay and the coffee is always hot all around-the-clock.
Stayed 1 night in Dec 2023
Response from Manager On Duty on Dec 19, 2023
Dear Eric,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Travelodge Laramie's staff kind, helpful, courteous and that we do a great job keeping the place clean. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

2/10 Terrible

Geury

Stayed 1 night in Dec 2023
Response from Manager On Duty on Dec 8, 2023
Dear Geury,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

4/10 Poor

Amanda

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Seemed unsafe. Lock was easily pulled off the door. Bed had a hole underneath - looked like a hiding spot. The bed was not comfortable. The bath faucet took a lot of work to turn on, we were not comfortable trying it again after the first attempt. This place needs updates for sure.
Stayed 1 night in Nov 2023
Response from Manager On Duty on Dec 7, 2023
Dear Amanda,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were multiple issues throughout your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

6/10 Okay

Tracy, Ogden

Disliked: Amenities
Outdated but okay for a quick lay over
Stayed 1 night in Nov 2023
Response from Manager On Duty on Nov 28, 2023
Dear Tracy,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Travelodge Laramie good for a quick layover. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

4/10 Poor

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Got to room tried to turn up thermostat would not get warm outside temp 18 inside temp 55-60. Called desk and she said heat is a water broiler system and as it get colder outside it will get warmer inside..NOT..got an extra blanket from my truck which was parked in back parking lot where I could see it from window, a person un a beat-up van was back there and seemed to be living in it. Building outside and inside not appealing. In the 2 hours I was there no other vehicles arrived to check in. Left the key and grabbed my stuff and left.
Stayed 1 night in Nov 2023
Response from Manager On Duty on Nov 28, 2023
Dear Kenneth,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were issues with your heater in your room. The attendant did off to switch your rooms to one where the heater works better. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

4/10 Poor

Richard

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very outdated, not a nice stay
We were rudely greeted because we booked online and even though we requested a ground floor room, we were told too bad because we booked online and they had no control. The hallway and room were very outdated and paint was everywhere. The counters in bathroom were peeling, the walls had spotty paint. The furniture had paint splashes all over them. The main outlet in room didn’t work so we didn’t have lights by the beds. The toilet ran all night and the bathroom tub dripped water constantly. Not the best stay, especially for what it cost us.
Stayed 1 night in Nov 2023
Response from Manager On Duty on Nov 20, 2023
Dear Richard,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we could not accommodate the bottom floor request and that there were multiple issues within your room and during your check in process. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager On Duty on Nov 20, 2023
Dear Brian,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Travelodge Laramie a 4 out of 5. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

2/10 Terrible

Zack

Disliked: Cleanliness, staff & service, property conditions & facilities
Your manager was rude as was your maintenance man, (lucky I didn’t kick his ass) mouthy as all could be! Stay anywhere else
Stayed 1 night in Nov 2023
Response from Manager On Duty on Nov 20, 2023
Dear Zack,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were issues with your stay including the management. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

8/10 Good

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Bed was great, tv a pain to work, old hotel in need of repairs. Ok for the price.
Stayed 1 night in Nov 2023
Response from Manager On Duty on Nov 20, 2023
Dear Daniel,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Travelodge Laramie's beds great and the price good as well. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

2/10 Terrible

Alfred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had only 1 of 4 working lights. A/C stopped working making the room stuffy. They didn’t give me a receipt at the end of my stay (I left after one night, it was that bad) and they said the manager was the only one that could check me out because I was leaving early. The from Not desk person said that the manager would do it later, I have yet (a week later) to receive the bill so I have no idea if I was charged the second night. This was a terrible rooom and experience. I was also given a room with two beds and had reserved a king bed. Terrible all the way around
Stayed 2 nights in Nov 2023
Response from Manager On Duty on Nov 20, 2023
Dear Alfred,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were multiple issues throughout your stay including only one of the lights in the room working and the A/C not working. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

8/10 Good

Brendan

Business traveller
Liked: Cleanliness, staff & service
Staff were courteous and efficient for both check in & check out. Overall property and room could use some upkeep and care. Room was clean, but worn. Bed was comfortable.
Stayed 2 nights in Nov 2023
Response from Manager On Duty on Nov 16, 2023
Dear Brendan,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Travelodge Laramie's staff courteous. We are currently starting a remodel and will be redoing all inside and outside of the property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
1 the whole property is rundown and needs demolished. 2 upon checkin I had to turn my phone flashlight on to go up the stairs which looked like a murder scene!! Who knows what the nasty stains were but I have a pretty good idea. 3 the door to my room looked like it had been kicked in and repaired multiple times. I went back to front desk and demanded a refund. I was told that they don't do refunds and received a different room. 4 the 2nd room I got was terribly dirty, sink, shower, toilet and TV we're bad. 5 I left without staying. Totally unsafe property. RUN FAR AWAY FROM THIS PLACE!!! WORST HOTEL IVE EVER SEEN!!!
Stayed 1 night in Nov 2023
Response from Manager On Duty on Nov 15, 2023
Dear Andrew,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were multiple issues throughout your stay here. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Descent place for the money
Stayed 1 night in Nov 2023
Response from Manager On Duty on Nov 6, 2023
Dear Marvin,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Travelodge Laramie's pricing good for the stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

2/10 Terrible

Baily

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager On Duty on Nov 7, 2023
Dear Baily,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

4/10 Poor

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room floor was sticky. Trash under the beds. Rooms are old and not updated. Toliet not bolted to floor. No card entery into exterior door of hotel.
Stayed 1 night in Nov 2023
Response from Manager On Duty on Nov 6, 2023
Dear Amy,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were multiple cleanliness issues throughout your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s an old hotel, but clean! We had to cut our trip short because of my husband being sick but for the value it was an okay place to stay
Stayed 2 nights in Oct 2023
Response from Manager On Duty on Oct 31, 2023
Dear Donna,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

4/10 Poor

Charles

Stayed 1 night in Oct 2023
Response from Manager On Duty on Nov 15, 2023
Dear Charles,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not have the best stay at the Travelodge of Laramie by Wyndham. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

2/10 Terrible

Denise

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Open entry from outside only a safety chain on door punch hole in Bathroom door lots of chipped paint and wall got shocked on a lamp and a switch
Stayed 1 night in Oct 2023
Response from Manager On Duty on Oct 22, 2023
Dear Denise,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were multiple issues throughout your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

10/10 Excellent

barry d.

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 4 nights in Oct 2023
Response from Manager On Duty on Oct 19, 2023
Dear Barry,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Travelodge Laramie a 5/5. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Laramie Travelodge
Bed was comfortable, clean. Shower was in awful condition. Not sure if mold in grout or just dirty. There was garbage in the garbage can in the bathroom that hadn’t been taken out.
Stayed 1 night in Oct 2023
Response from Manager On Duty on Oct 10, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the beds comfortable and clean at Travelodge Laramie I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

10/10 Excellent

Dave

Stayed 1 night in Oct 2023
Response from Manager On Duty on Oct 27, 2023
Dear Dave,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

4/10 Poor

Susan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our reservation was cancelled for overbooking but we’re still able to get a different room. The room was decent cleaned but there was trash and food in the halls and the air conditioner didn’t get cool
Stayed 1 night in Sep 2023
Response from Manager On Duty on Oct 2, 2023
Dear Susan,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

2/10 Terrible

Kiya

Stayed 2 nights in Sep 2023
Response from Manager On Duty on Oct 22, 2023
Dear Kiya,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
It was horrible!
Stayed 2 nights in Sep 2023
Response from Manager On Duty on Oct 2, 2023
Dear Jeremy,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we could not meet your expectations and that you did not have the best stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

2/10 Terrible

Cher-Ami

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst property I have ever stayed at in my entire life. Bed bugs, dirty walls, no toilet paper, used sheets… I could go on and on. The health department needs to shut this place down. We were supposed to stay a second night but bailed
Stayed 1 night in Sep 2023
Response from Manager On Duty on Oct 2, 2023
Dear Cher-Ami,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room was not properly cleaned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

2/10 Terrible

Mario

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not worth what I paid for it. The worst possible I’ve ever experienced. The place is falling apart.
Stayed 1 night in Sep 2023
Response from Manager On Duty on Oct 2, 2023
Dear Mario,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your experience was not the best, we are about to start a major remodel on the inside and outside of the hotel. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

2/10 Terrible

Cody

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid. Do not stay.
A completely run down hotel. This should not be open any longer until it is brought back up to standard. Broken windows, peeling paint, missing gutters, torn curtains, and super strong smell of cleaner, trying to cover something up. Not fit for operation. Went back to the front desk refused to stay and asked for our money back.
Stayed 1 night in Sep 2023
Response from Manager On Duty on Oct 27, 2023
Dear Cody,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were issues with the property's appearance. We are about to start a full property inside and outside remodel. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

2/10 Terrible

Becky

Travelled with family
They should be ashamed to even have this place open! The hair that lined the walls and the bathtub and bugs in the room, the heater hanging off the wall. The door wouldn’t lock, the chain was broken on the door to even use that. You could see daylight around the entire door. No rooms available to switch to. Our family member rented one down the hall and said theirs was just as disgusting. A renter by the hour would’ve been grossed out! NO STARS! WOULDNT RECOMMEND TO AN ENEMY!!!
Stayed 1 night in Sep 2023
Response from Manager On Duty on Sep 26, 2023
Dear Becky,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room was not properly cleaned and it occurred in both rooms for your party. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

2/10 Terrible

Steve

Disliked: Cleanliness, property conditions & facilities
Stay away keep driving
Avoid this hotel, I believe this hotel this on the verge of going out of business due to the lack of FF&E deferred maintenance and upkeep. The paint job in our room 128 was faded an outdated, there were marks all over the bathroom walls and door. I’ve been in cleaner rooms in third world countries much nicer than this Travelodge.
Stayed 1 night in Sep 2023
Response from Manager On Duty on Sep 26, 2023
Dear Steve,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not have the best stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager On Duty on Oct 27, 2023
Dear Jody,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

4/10 Poor

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Try somewhere else.
Staff was really nice and helpful. Hotel itself might be the worst hotel I’ve ever stayed at. Condition of everything was awful. Door was rattling and looked like it had been broken into recently. Everything was very dirty. The kind of place you do t want to take your shoes off.
Stayed 1 night in Sep 2023
Response from Manager On Duty on Sep 26, 2023
Dear Sarah,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the door to your room rattled and that your room was not properly cleaned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Mangement

2/10 Terrible

Randy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty TV s hard to use smell was awful tried to get refund
Stayed 1 night in Sep 2023
Response from Manager On Duty on Sep 26, 2023
Dear Randy,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your TV was hard to use and the room was not properly cleaned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

6/10 Okay

Tommy, Duck Hill

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Manager On Duty on Sep 26, 2023
Dear Tommy,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

4/10 Poor

Pamela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was falling apart front the outside to the inside. The front panel of the baseboard heater in our room was falling off. There was an entire lite or vent fixture missing in the bathroom. The floors were not clean. The beds were full-sized, not Queen as stated. Fortunately the bedding was clean and the mattress was ok. Staff was friendly
Stayed 1 night in Sep 2023
Response from Manager On Duty on Sep 21, 2023
Dear Pamela,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the property inside and out could not meet your expectations. We are about to start a major remodel on the outside and inside of the property. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

8/10 Good

Stacey

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager On Duty on Sep 20, 2023
Dear Stacey,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Travelodge Laramie an 8 out of 10. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management

4/10 Poor

Tammy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The side entrances could be entered by anyone off the street. Most hotels restrict access to unmanned entrances but not these guys. The halls smell and the carpets are beyond help. I will say our room appeared to have some effort put into upgrading and was comfortable enough, until we woke up and tried to take a shower and the knob for the shower was broken. How would house keeping not have known this if they are cleaning? If they did and reported it why was it not fixed prior to the room being rented again. One other thing I learned is that I will never book a room with a hotel that emphasizes that you are only able to obtain refunds through corporate approval, because that should of been my first clue that this hotel was inadequate and that this is all too common of a request. The dead bolt on our door did not work, further adding to the feeling that this hotel does not care about the security of it's guests. The head board on one of the beds was loose and when you movedit would hit the wall. There was no electric outlets that were accessible near the beds. The staff that we encountered was courtious enough.
Stayed 1 night in Sep 2023
Response from Manager On Duty on Oct 31, 2023
Dear Tammy,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were multiple issues throughout your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

2/10 Terrible

ELIAS

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On 10 days the only went and clean the room one time it is terrible
Stayed 11 nights in Sep 2023
Response from Manager On Duty on Sep 19, 2023
Dear Elias,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. With company policy we only clean rooms upon request for guests who are staying with us longer than 3 days. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

6/10 Okay

Pete

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There is no complementary breakfast as advertised. The room needed some attention in regards to cleanliness. While there, there was little to no TV service. We watch the game show channel the whole time...it's the only channel that worked.
Stayed 2 nights in Sep 2023
Response from Manager On Duty on Sep 14, 2023
Dear Pete,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Laramie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there was no complementary breakfast and that the TV service was not working properly. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Mangement