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Room smelled like pet urine. (Manager did offer to switch rooms) Very noisy middle of the night with loud hotel guests at floor above. Random dog barking late night, resolved after contacting front desk.
Kirsi Maarit
Stayed 1 night in Apr 2024
Response from Sophie- Front Desk Manager on Apr 15, 2024
Thank you for giving us an honest opinion of of your stay. Please feel free to call me here at the hotel and let me know what specifically we could improve upon. We always are looking for ways to improve our service!
The property was easy to find yet a little off the heavy traffic areas. It had snowed and the parking lot was plowed early. It was a great property to navigate.
Charles
Stayed 1 night in Feb 2024
Response from Sophie-Front Desk Manager on Feb 19, 2024
Thanks for your feedback! We're glad to hear you had a good stay, and we look forward to seeing you again in the future.
10/10 Excellent
Damon
Feb 4, 2024
Damon
Stayed 1 night in Jan 2024
Response from Sophie- Front Desk Manager on Mar 20, 2024
Thanks for your feedback! We're glad to hear you had a good stay, and we look forward to seeing you again in the future.
I stayed for one night here on my way to SC and everything was excellent. Thanks!
Mike
Stayed 1 night in Aug 2023
Response from Sophia on Aug 29, 2023
Thanks for your feedback! We're glad to hear you had a good stay, and we look forward to seeing you again in the future.
6/10 Okay
Barzon
Aug 25, 2023
Barzon
Stayed 1 night in Aug 2023
Response from Sophie on Sep 19, 2023
Thank you for giving us an honest opinion of of your stay. Please feel free to call me here at the hotel and let me know what specifically we could improve upon. We always are looking for ways to improve our service!
The people at the hotel were very kind and accommodating. The people in general in Laramie are about as nice as you will find anywhere. Great place to visit. Very clean hotel with a good breakfast and healthy options. Would definitely not hesitate to stay here again!
Dan
Stayed 5 nights in Aug 2023
Response from Sophia on Aug 24, 2023
Thanks for your feedback! We're glad to hear you had a good stay, and we look forward to seeing you again in the future.
Great location just off the freeway.
Only complaint is it would be nice if the large truck parking area had a bigger entrance/exit or a second entrance/exit onto the main street. Parking my rig was a bit of a challenge.
Kelly
Stayed 1 night in Aug 2023
Response from Sophia on Aug 24, 2023
Thanks for your feedback! We're glad to hear you had a good stay, and we look forward to seeing you again in the future.
10/10 Excellent
Melissa
Aug 4, 2023
Liked: Amenities
Lovely large quiet room on the edge of town. Currently expanding their parking - lots of EV charging stations.
Melissa
Stayed 1 night in Aug 2023
Response from Sophie on Aug 4, 2023
Thanks for your feedback! We're glad to hear you had a good stay, and we look forward to seeing you again in the future.
Thank you for giving us an honest opinion of of your stay. Please feel free to call me here at the hotel and let me know what specifically we could improve upon. We always are looking for ways to improve our service!
6/10 Okay
Brandi
Jul 31, 2023
The rooms are average, the beds were comfy. The staff was NOT helpful at all!
Brandi
Stayed 2 nights in Jul 2023
Response from Sophie on Aug 3, 2023
Thank you for giving us an honest opinion of of your stay. Please feel free to call me here at the hotel and let me know what specifically we could improve upon. We always are looking for ways to improve our service!
Thanks so much for your feedback. We love hearing that you had a positive experience with us and we look forward to seeing you again soon.
6/10 Okay
Dagne
Jun 24, 2023
Critters
Mosquitoes in room and dog barking in next room and hallway
Dagne
Stayed 1 night in Jun 2023
Response from Daniel on Jun 30, 2023
We're sorry to hear you had a negative experience with us during your stay. We will take your criticism to heart and look to improve going forward. We hope this won't dissuade you from choosing to stay with us again in the future.
Easy access, quiet, friendly staff. Perfect for a traveler!
Andy
Stayed 1 night in May 2023
Response from Daniel on Jun 20, 2023
Thank you for your feedback! We're happy to hear that you had a positive experience and we look forward to seeing you again in the future.
8/10 Good
Carl
Travelled with partner
May 27, 2023
Liked: Cleanliness, staff & service
Property is dated, rooms are pretty small. Breakfast was mediocre.
Carl
Stayed 1 night in May 2023
Response from Daniel on Jun 20, 2023
Thank you for your feedback. We're sorry to hear we didn't meet your expectations on this occasion. We'll take your criticism to heart and look to improve in any way we can!
10/10 Excellent
Virginia
May 11, 2023
Virginia
Stayed 1 night in May 2023
Response from Daniel on Jun 20, 2023
Thank you for your feedback! We're happy to hear that you had a positive experience and we look forward to seeing you again in the future.
The room was clean and comfortable. Check-in was smooth and the front desk staff was very nice. Breakfast was delicious with plenty of variety.
Our only issue was with the toilet. It wouldn’t flush properly. The front desk was able to provide us a plunger but that didn’t fix the issue. We tried not to use/flush it as much as possible during our stay.