Title: Shangri-La Mactan, Cebu (Resort) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=190534&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shangri-La Mactan, Cebu Travelers kayak and sail by the ocean at Shangri-La Mactan, Cebu, where kids enjoy supervised childcare while parents find their own slice of serenity ## Photo gallery for Shangri-La Mactan, Cebu ![2 outdoor pools, sun loungers - Shangri-La Mactan, Cebu (Lapu-Lapu)](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/c0c91ae0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Banquet hall - Shangri-La Mactan, Cebu (Lapu-Lapu)](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/cd0586dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Shangri-La Mactan, Cebu (Lapu-Lapu)](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/74b1b695.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast served - Shangri-La Mactan, Cebu (Lapu-Lapu)](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/b0e9e485.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding - Shangri-La Mactan, Cebu (Lapu-Lapu)](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/acf393b8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Cebu's business district, Shangri-La Mactan offers a private beach with free cabanas and loungers. Rejuvenate with detox wraps at CHI, The Spa, and dine at five restaurants or two cafes. Enjoy outdoor pools, yoga, sailing, and snorkeling. ## Reviews 9.2 Wonderful ## Popular amenities - On private beach - Hot tub - Parking included - Free WiFi ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=190534&PinnedHotelID=190534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=190534&PinnedHotelID=190534&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=190534&PinnedHotelID=190534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=190534&PinnedHotelID=190534&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=190534&PinnedHotelID=190534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=190534&PinnedHotelID=190534&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=190534&PinnedHotelID=190534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=190534&PinnedHotelID=190534&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 16 of 16 rooms ### View all photos for Deluxe Room, 1 King Bed, Sea View ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/0db72042.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Sea View 8.8 Excellent 19 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Shower/tub combination Private bathroom Hair dryer - Partial sea view - 388 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room, 2 Twin Beds, Sea View ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/6d8f80f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds, Sea View 8.8 Excellent 16 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Shower/tub combination Private bathroom Hair dryer - Partial sea view - 388 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Deluxe Room, 1 King Bed ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/0db72042.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.0 Wonderful 26 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Shower/tub combination Private bathroom Hair dryer - Garden view - 388 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room, 2 Twin Beds ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/6d8f80f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds 9.0 Wonderful 20 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Shower/tub combination Private bathroom Hair dryer - Garden view - 388 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Ocean Wing Ocean Club King ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/083401f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Wing Ocean Club King 9.4 Exceptional 10 reviews ### Highlights Balcony Air conditioning Club Lounge Free cribs/infant beds LED TV Blackout drapes/curtains Shower/tub combination Private bathroom - Partial ocean view - 388 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Ocean Wing Ocean Club Twin ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/e6785ac9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Wing Ocean Club Twin 9.6 Exceptional 5 reviews ### Highlights Balcony Air conditioning Club Lounge Free cribs/infant beds LED TV Blackout drapes/curtains Shower/tub combination Private bathroom - Partial ocean view - 388 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Ocean Wing Premier Room King ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/083401f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Wing Premier Room King 9.0 Wonderful 34 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Private bathroom Shower/tub combination Hair dryer - Garden view - 388 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Ocean Wing Premier Room Twin ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/cd9860f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Wing Premier Room Twin 8.4 Very good 14 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Private bathroom Shower/tub combination Hair dryer - Garden view - 388 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Ocean Wing Panorama Suite King ![Ocean Wing Panorama Suite King](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/1bff652b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Wing Panorama Suite King 9.0 Wonderful 4 reviews ### Highlights Balcony Air conditioning Club Lounge Free cribs/infant beds LED TV Blackout drapes/curtains Shower/tub combination Private bathroom - Ocean view - 775 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Ocean Wing Panorama Room King ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/083401f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Wing Panorama Room King 9.4 Exceptional 15 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Shower/tub combination Private bathroom Hair dryer - Beach view - 391 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Main Wing Deluxe Family Room ![Main Wing Deluxe Family Room](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/f71fddc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Main Wing Deluxe Family Room 9.2 Wonderful 13 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Shower/tub combination Private bathroom Hair dryer - Resort view - 657 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Family Room, 2 Twin Beds (Ocean Wing Premier ) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/0d5f942c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Twin Beds (Ocean Wing Premier ) ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Separate bedroom Blackout drapes/curtains Shower/tub combination Private bathroom - Garden view - 484 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds ### View all photos for Suite, 1 King Bed (Mactan) ![Suite, 1 King Bed (Mactan)](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/fe8f6d17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Mactan) ### Highlights Balcony Air conditioning Club Lounge Free cribs/infant beds LED TV Blackout drapes/curtains Shower/tub combination Private bathroom - Partial sea view - 732 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed (Main Wing Veranda) ![Suite, 1 King Bed (Main Wing Veranda)](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/b8c9f703.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Main Wing Veranda) ### Highlights Balcony Air conditioning Club Lounge Free cribs/infant beds LED TV Blackout drapes/curtains Shower/tub combination Private bathroom - Partial sea view - 1130 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Panoramic Room, 2 Twin Beds (Ocean Wing) ![Panoramic Room, 2 Single Beds (Ocean Wing)](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/61ab7bf7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Room, 2 Twin Beds (Ocean Wing) ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Shower/tub combination Private bathroom Hair dryer - Ocean view - 388 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Panoramic Suite, 2 Twin Beds (Ocean Wing) ![Panoramic Suite, 2 Single Beds (Ocean Wing)](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/4403e92b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite, 2 Twin Beds (Ocean Wing) ### Highlights Balcony Air conditioning Club Lounge Free cribs/infant beds LED TV Blackout drapes/curtains Shower/tub combination Private bathroom - Ocean view - 775 sq ft - Sleeps 4 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLapu-Lapu-Hotels-Shangri-La-Mactan.h190534.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLapu-Lapu-Hotels-Shangri-La-Mactan.h190534.Hotel-Information) ## About the area Located in Lapu-Lapu, Shangri-La Mactan, Cebu is in the business district and on a private beach. Colon Street is a notable landmark, and travelers looking to shop may want to visit SM City Cebu and Ayala Center. Traveling with kids? Consider Jpark Island Waterpark, or check out an event or a game at Cebu Coliseum. Looking to get your feet wet? Parasailing and windsurfing adventures can be found near the property. [Visit our Lapu-Lapu travel guide](https://www.expedia.ca/Lapu-Lapu.dx9729) [View more Resorts in Lapu-Lapu](https://www.expedia.ca/Lapu-Lapu-Resort-Hotels.d9729-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.30823%2C124.01981&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XKkKZ9lFKV96v9b37NB26xERU3Q=) Punta Engano Road, Lapu-Lapu, Cebu, 6015 ### What's nearby - ![Magellan Shrine showing a monument](https://images.trvl-media.com/place/6170488/a52aec30-1866-472c-bacf-8899604f3ee6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mactan Shrine 7 min walk \- 0.6 km - ![Magellan Shrine showing a monument and a garden](https://images.trvl-media.com/place/6170488/4f032f30-1834-4d45-9ffb-655c05a13a69.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Magellan Monument 8 min walk \- 0.7 km - CHI, The Spa 2 min walk \- 0.2 km - Lapu-Lapu Monument 8 min walk \- 0.7 km - The Mactan Newtown Beach 8 min walk \- 0.7 km ### Getting around - Mactan - Cebu Intl. Airport (CEB) 21 min drive ### Restaurants - Starbucks 15 min walk - Street Burger Gordon Ramsay 17 min walk - Gordon Ramsey Fish and Chips 18 min walk - McDonald's 17 min walk - Bar Samurai & Geisha Lounge 15 min walk ## About this property ### Shangri-La Mactan, Cebu Luxury family-friendly resort in the business district At Shangri-La Mactan, Cebu, you can look forward to a poolside bar, a terrace, and mini golf. With a private beach, free beach cabanas, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to aromatherapy, reflexology, or a manicure/pedicure at Chi, the onsite spa. Be sure to enjoy breakfast and lunch at the 5 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include motor boating, volleyball, and rowing/canoeing. In addition to 2 coffee shops/cafes and a garden, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - 2 outdoor pools and a children's pool, along with a waterslide and sun loungers - Free self parking - Limo/town car service, full breakfast (surcharge), and an outdoor tennis court - Express check-out, express check-in, and supervised childcare (surcharge) - Guest reviews say great things about the helpful staff Room features All 530 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Extra conveniences in all rooms include: - Childcare services and free infant beds - Bathrooms with shower/tub combinations and free toiletries - 42-inch LED TVs with digital channels - Balconies, coffee/tea makers, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/35000000/34950000/34945800/34945712/90d55d10.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dusit Thani Mactan Cebu Resort Punta Engaño - Pool - Spa - Pet friendly - Kids pool 8.6 Excellent 801 reviews CA $210 CA $258 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=34945712&PinnedHotelID=34945712&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/380000/375200/375155/79599bba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plantation Bay a Real Resort with a Real Spa Lapu-Lapu - On private beach - Pool - Spa - All-inclusive 9.0 Wonderful 1,005 reviews CA $281 CA $354 total includes taxes & fees Mar 19 - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Shopping center shuttle (surcharge) - Limo/town car service - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children - 2 coffee shops/cafes - 3 bars/lounges - 5 restaurants - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Things to do - 2 outdoor pools - Arcade/game room - Billiards/pool table - Children's club - Children's pool - Fitness classes - Full-service spa - Health club - Hot tub - Kayaking - Mini golf - Motor boating - Outdoor tennis court - Playground - Rowing/canoeing - Sailing - Sauna - Scuba diving - Snorkeling - Steam room - Tennis lessons - Volleyball - Waterslide - Yoga classes ### Family friendly - 2 outdoor pools - Arcade/game room - Children's club (surcharge) - Children's pool - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Mini golf - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - On a private beach - Pool loungers - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Detox wraps - Facials - Hydrotherapy - Manicures/pedicures - Prenatal massages - Reflexology - Spa treatment rooms - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator ### More - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 42-inch LED TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning - Desk - Desk chair - Free daily newspapers - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in time starts at 2 PM Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools All guests must provide the hotel with their planned arrival time and flight details. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for PHP 3682.5 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: PHP 5000.00 per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately PHP 1456 for adults and PHP 728 for children - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: PHP 3682.5 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Outside food is not permitted on the premises. The listed child breakfast fee applies to guests age 11 and younger. ### We should mention Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation ### Property is also known as Mactan Resort Resort Mactan Shangri-La's Mactan Resort Lapu-Lapu Shangri-La's Mactan Lapu-Lapu Shangri-la's Resort Shangri La Cebu Shangri La Mactan Shangri Las Mactan Hotel Shangri Las Mactan Lapu Shangri-La\`s Mactan Hotel Lapu Lapu Shangri-La\`s Mactan Resort And Spa Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island Shangri-La's Mactan Resort Lapu Lapu Shangri-La's Mactan Lapu Lapu Shangri La's Mactan Resort Spa Shangri-La Mactan, Cebu Resort Shangri La's Mactan Resort Spa Shangri-La Mactan, Cebu Lapu-Lapu Shangri-La Mactan, Cebu Resort Lapu-Lapu ## Frequently asked questions ### Does Shangri-La Mactan, Cebu have a pool? ### How much does it cost to stay at Shangri-La Mactan, Cebu? ### Is Shangri-La Mactan, Cebu pet-friendly? ### How much is parking? ### What time is check-in at Shangri-La Mactan, Cebu? ### What time is check-out at Shangri-La Mactan, Cebu? ### Where is Shangri-La Mactan, Cebu located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Shangri-La Mactan, Cebu Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.0 Location ### 9.6 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 829 8 - Good 179 6 - Okay 52 4 - Poor 20 2 - Terrible 26 ## Reviews ### 10/10 Excellent #### John Feb 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was immaculate and the staff was super friendly ##### John Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Sara Dec 26, 2025 Liked: Cleanliness, property conditions & facilities We had a great time and staff are very nice ##### Sara Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Antonieta( Tonette) Feb 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities The housekeeping are cordial and polite. ##### Antonieta( Tonette) Stayed 8 nights in Jan 2026 ### 8/10 Good #### Alan Jan 26, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff are nice and hardworking people , ![](https://a.travel-assets.com/ugc/hotel-reviews/db70d352-ca67-4d27-8c74-6554eaee20c7-1769401108605.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alan Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Vielka Louise Dec 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall, I highly recommend Shangri-la for anyone looking for comfort, great service, and a pleasant stay. I look forward to returning on my next vacation. ##### Vielka Louise Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Hiroaki Nov 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfort and relax place compare to other hotels around. ##### Hiroaki Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Alice Dec 24, 2025 Liked: Amenities Staff were lovely, breakfast amazing. Was a great stay! Negatives were the most uncomfortable sunbeds on the beach and rooms are very dated and tatty ##### Alice Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Victor Jan 22, 2026 Liked: Cleanliness, property conditions & facilities Although the room needs some minor updating, everything else is perfect! ![](https://a.travel-assets.com/ugc/hotel-reviews/0b3615d6-a311-4759-9a16-418e169d2545-1769057807147.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Victor Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Cherrie Nov 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a blast with my vacation. Superb food & service. ##### Cherrie Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Christopher Jan 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities Huge resort, popular with Korean guests. Comfortable, although a bit dated suite with a nice ocean view (unfortunately, it was rainy). Breakfast buffet with many good options, although very crowded. Much more quiet in the club lounge on the eighth floor. ##### Christopher Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Craig Dec 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff, in all departments, were flawless in their customer service. The facilities and amenities were extensive and first rate. ##### Craig Stayed 17 nights in Dec 2025 ### 10/10 Excellent #### Maribel Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities A truly pleasant stay. The hotel offers excellent customer service, and the staff made us feel welcome throughout our visit. The food was outstanding and exceeded our expectations. Overall, a wonderful and satisfying holiday — highly recommended! ##### Maribel Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### MICHAEL Jan 21, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was amazing. I have never seen a breakfast buffet like they had. The staff was awesome. The amenities were fantastic and affordable (the ones that weren't free). They provided so many things at no extra charge, I was truly blown away. I cannot wait for our next visit. I recommend spending a little more and getting an ocean view room, it was like being in paradise waking up to that view every morning. ![](https://a.travel-assets.com/ugc/hotel-reviews/9510005f-bb97-40ab-b12a-ece6e840a003-1768983263497.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9f4eea63-aec5-4480-bf77-fc119ea0dfd3-1768983262193.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/757dedb2-33af-44b7-8fab-1d372a4d12bd-1768983262273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/785f47f9-6e71-4e8e-aadb-c3e7c00ec886-1768983252189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MICHAEL Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Gabrielle Marie Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Warm, hospitable and pleasant staff, clean room and excellent service! ##### Gabrielle Marie Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Gerardo Nov 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s very beautiful!!! The amenities are great and it’s just a great place to relax and unwind. Thank you to everyone who made our stay the best. ![View from Aqua cafe](https://a.travel-assets.com/ugc/hotel-reviews/77a34323-5129-4cfb-bf63-b3ff9886587f-1764475945003.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Going to the beach](https://a.travel-assets.com/ugc/hotel-reviews/14439642-c58e-4f01-b18c-1cdc54e9bfdf-1764475945872.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Going to the beach](https://a.travel-assets.com/ugc/hotel-reviews/8b957a23-3bb4-4d1b-b7d9-41a3ec161860-1764475946709.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gerardo Stayed 2 nights in Nov 2025 ### 8/10 Good #### Bienvenido Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff/service were excellent. The room was a little less desirable than I expected. I was in the Ocean Wing which appears to be the older part of the hotel. The rooms were also a bit noisy off from the elevator and in a high traffic area. The main breakfast area was fantastic we went early to beat the rush. The snorkeling along the shore was the highlight of our trip. ##### Bienvenido Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### David Jan 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities Shanghai-La always live up to their reputation…5-star hotel that treats their guest with a 7-star service. Best experience ever and in Cebu, need to make sure you are in The Ocean Wing, premium - upper floors side…love the views. Staff are well trained, courteous and have a lot of patience. Thanks for keeping the grounds manicured and branded like all other Shanghai-La. I am one of those customers that appreciate a well maintained amenities, it means the GM is the right person for the job!! ##### David Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Charlotte Sep 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We love to stay here again. We have a perfect stay at this hotel. Very nice hotel, good for a family stay, nice beach front, very friendly staff and very clean. ##### Charlotte Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Swanie Dec 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities I had a wonderful experience at Shangrila . The staff was friendly and attentive, making me feel welcomed from the moment I arrived. The room was clean, spacious, and well-equipped with all the amenities I needed. Making it easy to explore the area. The breakfast, pool, lobby, and beach area. Overall, I highly recommend \[Hotel Name\] for anyone looking for comfort, great service, and a pleasant stay. I look forward to returning on my next visit! ![](https://a.travel-assets.com/ugc/hotel-reviews/a73c904c-202e-4e36-92f4-aeef3369e0d2-1765602738878.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a0049fe7-e58e-4712-8384-00449dbe1654-1765602787221.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cb14d223-679b-4d4a-ba87-41012941a8b2-1765602787974.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Swanie Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Douglas Jun 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place to stay with family, staff is very friendly and love comeing back to this hotel ##### Douglas Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Donald Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful tropical property and resort. Expansive and very well maintained. Numerous pools and other activities. Overall peaceful and quiet ambience. ##### Donald Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Cyril Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice private beach, was so worth it. loved the fishes being so nearby ##### Cyril Stayed 4 nights in Aug 2025 ### 8/10 Good #### Fe Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the lush garden but the rooms are a little dated and lacks that luxurious feel. However, the view was beautiful! ##### Fe Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Kerry Aug 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The best staff ever. ##### Kerry Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Kerry Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent staff! ##### Kerry Stayed 2 nights in Jul 2025 ### Expedia's Latest Trends ### Hotels > - [Simala Retreat Resort Cebu](https://www.expedia.ca/Simala-Retreat-Resort.h105140849.Hotel-Information) > - [King Arthur's Place](https://www.expedia.ca/Alcoy-Hotels-King-Arthurs-Place.h18171126.Hotel-Information) > - [Heart Hotel and Services](https://www.expedia.ca/Dumaguete-Hotels-Heart-Hotel-And-Services.h25117970.Hotel-Information) > - [La Joya Farm Resort & Spa](https://www.expedia.ca/Aloguinsan-Hotels-La-Joya-Farm-Resort-Spa.h100687033.Hotel-Information) > - [Sierra Resort Dauin Negros Oriental](https://www.expedia.ca/Dauin-Hotels-Sierra-Resort-Dauin-Negros-Oriental.h106704202.Hotel-Information) > - [Studio Rooms - 5 minutes to the beach - Santa Fe - Cebu - Bantayan Island](https://www.expedia.ca/Santa-Fe-Hotels-Studio-Rooms-5-Minutes-To-The-Beach-Santa-Fe-Cebu-Bantayan-Island.h37644618.Hotel-Information) > - [Tropical Stay Accommodations](https://www.expedia.ca/Tagbilaran-Hotels-Tropical-Stay-Accommodations.h27542963.Hotel-Information) > - [Mike's Dauin Beach Resort](https://www.expedia.ca/Dumaguete-Hotels-Mikes-Dauin-Beach-Resort.h15278749.Hotel-Information) > - [Giardino Romantico](https://www.expedia.ca/Valencia-Hotels-Giardino-Romantico.h109980069.Hotel-Information) > - [Travelbee Seaside Inn](https://www.expedia.ca/Tagbilaran-Hotels-Travelbee-Seaside-Inn.h34531746.Hotel-Information) > - [Cebu R Resort Tabuelan](https://www.expedia.ca/Tabuelan-Hotels-Cebu-R-Resort-Tabuelan.h37592782.Hotel-Information) > - [Andy Hotel](https://www.expedia.ca/Mandaue-Hotels-Andy-Hotel.h14651326.Hotel-Information) > - [Wellbeach Dive Resort](https://www.expedia.ca/Dumaguete-Hotels-Wellbeach-Dive-Resort.h12322101.Hotel-Information) > - [1888 Beach Resort](https://www.expedia.ca/Dumaguete-Hotels-1888-Beach-Resort.h39765723.Hotel-Information) > - [Atmosphere Resorts & Spa](https://www.expedia.ca/Dumaguete-Hotels-Atmosphere-Resorts-Spa.h3157682.Hotel-Information) > - [Yoo C Apartment](https://www.expedia.ca/Dumaguete-Hotels-Yoo-C-Apartment.h38619760.Hotel-Information) > - [7P2 Bed and Breakfast](https://www.expedia.ca/Carmen-Hotels-7P2-Bed-And-Breakfast.h19110712.Hotel-Information) > - [Royal Cliff Resort](https://www.expedia.ca/Dumaguete-Hotels-Royal-Cliff-Resort.h20118096.Hotel-Information) > - [bai Hotel Cebu](https://www.expedia.ca/Mandaue-Hotels-Bai-Hotel-Cebu.h16458106.Hotel-Information) > - [Dohera Hotel](https://www.expedia.ca/Mandaue-Hotels-Dohera-Hotel.h4804377.Hotel-Information) > - [Atlantis Dive Resort Dumaguete](https://www.expedia.ca/Dumaguete-Hotels-Atlantis-Dive-Resort-Dumaguete.h9120077.Hotel-Information) > - [Cawit Resort and Cafe](https://www.expedia.ca/Pilar-Hotels-Cawit-Resort-And-Cafe.h37284102.Hotel-Information) > - [Cebu Safari and Adventure Park](https://www.expedia.ca/Carmen-Hotels-Safari-Camp-At-Cebu-Safari-Park.h42543778.Hotel-Information) > - [RM Guest House](https://www.expedia.ca/Dumaguete-Hotels-RM-Guest-House.h36393869.Hotel-Information) > - [Maanyag Pension House](https://www.expedia.ca/Mandaue-Hotels-OYO-166-Maanyag-Pension-House.h23242759.Hotel-Information) > - [Jj's Backpackers Village](https://www.expedia.ca/Dumaguete-Hotels-Jjs-Backpackers-Village.h39086389.Hotel-Information) > - [Water To Forest Ecolodge](https://www.expedia.ca/Loboc-Hotels-Water-To-Forest-Ecolodge.h109111878.Hotel-Information) > - [Dolce Amore Italian restaurant & Resort](https://www.expedia.ca/San-Juan-Hotels-Dolce-Amore-Italian-Restaurant-Resort.h100646143.Hotel-Information) > - [Carolina del Mar](https://www.expedia.ca/Samboan-Hotels-Carolina-Del-Mar.h37501929.Hotel-Information)