Front of property

Reviews of Inntel Hotels Amsterdam Zaandam

4 out of 5
Inntel Hotels Amsterdam Zaandam
Provincialeweg 102, Zaandam

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 1013 reviews" "
Rating 8 - Good. 295 out of 1013 reviews" "
Rating 6 - Okay. 64 out of 1013 reviews" "
Rating 4 - Poor. 18 out of 1013 reviews" "
Rating 2 - Terrible. 18 out of 1013 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, wonderfully located and great value.
Stayed 4 nights in Mar 2024
Response from Sophie - Guest Relations on Mar 27, 2024
Dear Ben,Thank you for your positive review. We are delighted that you have had a pleasant stay with us. Our location is ideal for exploring the city, and we are pleased to read this along with the room contributed to an enjoyable stay.We are looking forward to welcome you back to our hotel again in the future.With kind regards,

10/10 Excellent

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel, it was worth every penny. I’m so sad I couldn’t use the wellness center. I was happy with everything.
Stayed 3 nights in Mar 2024
Response from Sophie - Guest Relations on Mar 18, 2024
Dear Simone,Thank you for your positive review.We are so glad to hear that you enjoyed our hotel and your stay in Inntel Hotels Amsterdam Zaandam. Our hotel aims to provide a truly unique experience for every guest, and we are thrilled that we were able to exceed your expectations. We are looking forward to welcome you back again soon.With kind regards,

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was immaculate and in the perfect location, its 2 stops on the train to Amsterdam central which is perfect. Zaandam itself is a lovely place and I can’t wait to return.
Stayed 3 nights in Mar 2024

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Veena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and an amazing location
Stayed 2 nights in Mar 2024
Response from Sophie - Guest Relations on Mar 14, 2024
Dear Keith,Thank you for your positive review. We're pleased you had a wonderful stay with us and we hope to be your hotel of choice for your next visit to our city.With kind regards,

10/10 Excellent

Ellis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was brilliant. Visually stunning from the outside and our room was very clean and modern. The staff were very friendly and helpful. Huge comfy bed and a Sauna in our bathroom wich was clean and worked perfectly an amazing room on the top floor. The wind was a liitle noisy but nothing the hotel can control and wasn't really a problem. The breakfast was really nice plenty of choice and all the cooked food was warm/hot. And a simple train ride into Amsterdam central or the airport.
Stayed 1 night in Feb 2024
Response from Sophie - Guest Relations on Feb 29, 2024
Dear Ellis, Thank you so much for this 5-star review. It's so good to hear that the entire stay exceeded all of your expectations. That is one of our favourite things to read. It was a real pleasure to welcome you and we look forward to seeing you again.With kind regards,

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Nianyu

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for travel to Amsterdam
Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was lovely! And it was only a two minute walk to the train station.
Stayed 3 nights in Feb 2024
Response from Sophie - Guest Relations on Feb 19, 2024
Dear Rebecca,Thank you very much for your positive review.Our location is ideal for exploring the city, and we are delighted that it has contributed to a pleasant stay.We look forward to welcoming you again in the future to our hotel.Best regards,

8/10 Good

Jana

Liked: Cleanliness, staff & service, amenities
Fun hotel to stay for a night or two. Limited options for good lunch/dinner in the hotel and near by. Spa area was tight for the amount of parties that used it. It was a bit crowded. Staff was very nice and attentive. Overall a nice hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and aesthetic, right next to train station so was ideal. Staff were all friendly and helpful
Stayed 3 nights in Jan 2024
Response from Sophie - Guest Relations on Feb 5, 2024
Dear Sarah,Thank you for your review. We are grateful for your compliments about the location and towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths. We look forward to welcome you again at Inntel Hotels Amsterdam Zaandam. With best regards,

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Cristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel! Perfect if you want to visit Amsterdam and surrounding areas
Stayed 1 night in Jan 2024

10/10 Excellent

JACINTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
This was our second time to stay here. It’s as lovely as we remember. The bed was so comfortable. This hotel is so charming and we love staying here. It’s a short train ride away from Amsterdam. The hotel is on a walkway that connects to the train station and many eateries and shops along the way, including grocery stores and a mall.
Stayed 2 nights in Dec 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

ella

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very pretty from the outside, room did everything we needed- there were some questionable marks in the bathroom ( possibly black mould) but clean other than that. Very well connected for stays in Amsterdam, staff were very helpful and nice. Food was quite expensive, would recommend.
Stayed 4 nights in Dec 2023

10/10 Excellent

Norberto

Stayed 2 nights in Dec 2023

10/10 Excellent

amy

Stayed 2 nights in Dec 2023

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be much better
Sadly, the inside does not match the outside. We had a big, very well equiped room but it had no personality, something to make you feel at home. It s a nice hotel for a night or two. Reception staff was very polite and professional.
Stayed 1 night in Nov 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marivic

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient. Close to the train station. Lots of shopping store around the area.
Stayed 1 night in Nov 2023

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. Would definitely recommend & will definitely be coming back!
Stayed 3 nights in Nov 2023

8/10 Good

nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property great location, ideal for in and out of central amsterdam, downside food limited choice and pool absolutely freezing at all times of day
Stayed 3 nights in Nov 2023

6/10 Okay

Michelle

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Rooms are very dirty, first room had muddy floors. We contacted the concierge and they advised that they could give us another room. The new room we got had crumbs all over the floor. Bathroom was clean enough. The insulation between floors are not great, we could hear people walking at all times and the noise from people up late kept us up as well. Pro is how big the rooms are compared to the rooms in Amsterdam city centre.
Stayed 4 nights in Nov 2023
Response from Sophie - Guest Relations on Nov 21, 2023
Dear Michelle,Thank you for your review. We’re sorry to hear that the cleanliness of the room did not meet our high standards. We truly regret that this led to discomfort during the stay. Your comments were shared with the housekeeping manager directly, so we can prevent this from happening in the future. Please let us know if something does not meet our quality standards during your stay. That way we can act immediately and ensure you a comfortable stay.We hope to get a chance to welcome you back again in the future for a better experience.With kind regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for attending event at Taets
Convenient location. A very short walk from Zaandam train station & to the shops & cafes. Great place to stay to attend events at Taets Art & Event Park, very comfortable.
Stayed 3 nights in Nov 2023

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that is was a 2 min walk from the station...Primark and MCD outside. Good sized rooms..big bathroom..comfy beds..good value
Stayed 1 night in Nov 2023

10/10 Excellent

Felicity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was great, quirkey in appearance but nice. breakfast was good, could have done with other types of eggs rather than scrambled but we can live with that.
Stayed 4 nights in Nov 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything minus the creepy baby eating chocolate room. Besides that it’s amazing hotel close to trains and buses! It’s clean and in a great location! Highly recommend!
Stayed 6 nights in Nov 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Beautiful hotel, great staff, great location with a great strip of shops all along either side of a little lake, not even a two minute walk from the train station
Stayed 2 nights in Nov 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fanfastic stay, great for an alternative to Amsterdam city centre. Beds are so comfy. Would definitely stay again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funkiest hotel ever!
Location was perfect, just 10 mins from Central Amsterdam. Hotel was clean, bed was comfy, staff were lovely and the hotel was one of the prettiest I've ever stayed in. Couldn't fault it at all. After a day out exploring the city it was perfect to sit with a cocktail in the hotel bar before falling into the comfy bed
Stayed 3 nights in Nov 2023

10/10 Excellent

Ynyr, Sutton Coldfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff very friendly, rooms good quality, food very good. No complaints at all.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool very cold and not family friendly. Beautiful hotel. Close to train station shops and restaurants.
Stayed 3 nights in Oct 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quirky hotel in a lovely area with good access to Amsterdam Centraal
Stayed 1 night in Nov 2023
Response from Sophie - Guest Relations on Nov 6, 2023
Dear Robert,Thank you for your positive review. We're pleased you had a wonderful stay with us and we hope to be your hotel of choice for your next visit to our city.With kind regards,

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really lovely hotel, very unusual hotel to look at, very friendly in and around the hotel lots of shops for small gifts, a supermarket and McDonald's all close by aswell as the train station. Would definitely stay here again, the hotel is clean, beds are very comfortable.
Stayed 3 nights in Oct 2023

10/10 Excellent

JIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great landmark in Zaandam! deserved reputation!
It is real 4 stars HOTEL! Big and comfortable room with great customer services. Parking available and casher provide discount code and help me paid the parking fee, it is in local language. The parking gate can recognize license plate. It is cool!
Stayed 1 night in Oct 2023

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique design to the hotel drew me in at booking stage but then has a wow factor when you see it. I'd booked a junior sweet which is probably the best room I've ever stayed in when using a hotel. Loads of room, massive bed, whirlpool bath and sauna in the room just amazing. Zaandam itself has plenty of shops and places to eat and an easy 10 minute train journey into Amsterdam. Should I come back to amsterdam I wouldn't hesitate to book to stay here again.
Stayed 3 nights in Oct 2023
Response from Sophie - Guest Relations on Nov 2, 2023
Dear Lee,Thank you for your positive review. We're pleased you had a wonderful stay with us and we hope to be your hotel of choice for your next visit to our city.With kind regards,

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Lovely stay. Access to so many things within easy walking distance, a perfect location to access transit, shopping, etc. Breakfast was yummy and dinners too. Only complaints were the awkward photograph on the wall above the bed; all these cranky faces! And there was only room seating for one person; not great for two occupants
Stayed 8 nights in Oct 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Clair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
This hotel was amazing. Insta worthy in the outside and luxurious in the inside. The hotel was spotless I was very impressed with the cleaning. The wellness area was significantly better than the usual hotel offering and the breakfast offering was varied and well presented. The only down point was the restaurant menu which was not very exciting and with little light lunch options.
Stayed 4 nights in Oct 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
An amazing hotel, breakfast was awesome massive selection, staff very helpful and welcoming. Very comfortable bed
Stayed 3 nights in Oct 2023

8/10 Good

b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice few days in Zaandam
Stayed 4 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zaandam, Netherlands
Great location and a really nice hotel with great service. Highly recommended.
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our Stay at the Inntel Zaandam!!! We stayed Oct 4th -6th and enjoyed every minutes If possible upgrade to the suite with in room Sauna to enjoy. 2min walk to train with only 2 stops to downtown Amsterdam which we found perfect to be slightly away from the core which can be hectic and busy. Would recommend and stay again on our next visit
Stayed 2 nights in Oct 2023

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From our arrival until our departure, everything here was absolutely perfect. The hotel itself is like something out of a fairytale with its unique exterior. The breakfast buffet is delicious and the staff are absolutely superb. One in particular being Layla, on the front desk. She’s extremely friendly, professional, and an absolute pleasure to deal with. You will not be disappointed by this place. We can’t wait to go back again, someday!!
Stayed 3 nights in Oct 2023

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Amenities
Very good when in Holland would stay here again
Stayed 3 nights in Oct 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Staff & service, property conditions & facilities
We loved this hotel so much that we extended our stay by 3 extra nights. Our rooms were all so big and bright and clean with lovely views of Zaandam. Zaandam itself was a beautiful little village with plenty of shopping and dining, everything you could need. We visited Amsterdam and the surrounding area frequently, so we invested in a 3 day train pass for only 40 euros that enabled us to take as many trains or buses we needed unlimited. Amsterdam Centraal is only two stops away and the airport is only 3 stops. The windmillls of Zaanse Schanse are also very close by! The breakfast buffet at the hotel was incredibly delicious and well worth the price. Every staff member was incredibly nice and helpful, especially Layla at reception. We left the hotel for one night to go to South Holland and we were able to store our luggage until we returned the following day. They also helped us post our postcards internationally. We were sad to leave this amazing hotel and we will come back to visit one day just to stay here again. It is such a peaceful setting and a lovely all around experience.
Stayed 1 night in Oct 2023