Terrace/patio

Reviews of Leonardo Hotel IJmuiden Seaport Beach

4 out of 5
Leonardo Hotel IJmuiden Seaport Beach
Kennemerboulevard 250, IJmuiden

Reviews

8.2

Very good

Rating 10 - Excellent. 139 out of 439 reviews" "
Rating 8 - Good. 211 out of 439 reviews" "
Rating 6 - Okay. 54 out of 439 reviews" "
Rating 4 - Poor. 29 out of 439 reviews" "
Rating 2 - Terrible. 6 out of 439 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alan

Business traveller
Liked: Staff & service
ONLY BUFFFET FOOD ONE NIGHT
Stayed 2 nights in Nov 2023
Response from Megan on Nov 17, 2023
Dear Alan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel!

2/10 Terrible

Andreas

Business traveller
Liked: Room comfort
Disliked: Staff & service
We arrived late at 1 am after driving 7 hours. Booked a room with 2 beds but the receptionist said it was booked wrong because it was just for one person. The receptionist was very argumentative and not helpful at all. We had to discuss with him to get the room key and he was not sure if we could get the room because he wasn’t sure about the price. It may suddenly be double since we are 2 people. Overall a dissatifuying welcome and completely unnecessary discussion.
Stayed 1 night in Oct 2023
Response from Anna on Nov 2, 2023
Dear Andreas, We sincerely apologize for the unfortunate experience you had upon your late arrival. It seems there was a miscommunication with our colleague at the reception, which led to unnecessary inconvenience and dissatisfaction. Please accept our deepest apologies for any frustration or confusion this may have caused.We strive to provide seamless and accommodating service to all our guests, especially after long journeys, and it's truly disheartening to hear that we fell short in this instance. Rest assured, we will address this issue with our team to prevent any similar occurrences in the future.We value your feedback and appreciate your patience during this challenging situation. We hope to have the opportunity to make it up to you in the near future with the exceptional service we are known for.With hospitable regards, Anna

10/10 Excellent

Windcat Workboats

Stayed 2 nights in Oct 2023
Response from Team Leonardo Hotel IJmuiden Seaport Beach on Oct 20, 2023
Dear Guest,Thank you for the great review of our hotel. We are happy to see that you had a pleasant stay with us and hope to welcome you again in the future.With hospitable regards,Jordy - Front Office

8/10 Good

MICHAEL J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had very good meals at the hotel. The breakfast buffet especially was amazing.
Stayed 3 nights in Sep 2023
Response from Leonardo Hotel IJmuiden Seaport Beach on Sep 22, 2023
Dear Michael,Thank you for the great review of our hotel.We are glad to read that you had a pleasant stay in our hotel and that you enjoyed our breakfast.With hospitable regards,Jordy - Front Office

10/10 Excellent

Gaurav

Stayed 2 nights in Apr 2023
Response from Anna on May 23, 2023
Dear Mr. Gaurav, Thank you for the 5/5 star rating! It is great to read that you have enjoyed your stay with us. We hope to welcome you again in the near future. With hospitable regards, Anna

10/10 Excellent

David Rulon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harbor view, spacious rooms
Stayed 8 nights in Apr 2023
Response from Megan on Apr 30, 2023
Goodmorning,Thank you for your great review. We're glad you enjoyed your stay!Kind regards,Megan - Front Office

8/10 Good

yvonne

Stayed 3 nights in Apr 2023
Response from Leonardo Hotel IJmuiden Seaport Beach on May 19, 2023
Dear Guesr,Thank you for your review. We are happu to see that you had a nice stay with us and hope to welcome you soon again in IJmuiden.With hospitable regards,Jordy - Front Office

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel,i had a harbour veiw.food was nice in restaurants
Stayed 1 night in Jan 2023
Response from Leonardo Hotel IJmuiden on Jan 31, 2023
Dear David,Thank you for your great review of our hotel. We hope we can welcome you another time in our hotel.With hospitable regards,Team Leonardo Hotel IJmuiden

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was their guest of the day and received drink vouchers. They know how to make tasty cocktails! The breakfast buffet was yummy. Overall the staff were professional and friendly. The place was very beautiful (fireplace, hottub with a nice view) and squeaky clean. Didn't want to leave!
Response from Anna on Dec 21, 2022
Dear Jae,Thank you so much for sharing your experience with us online! It is great to read that you have enjoyed your stay at the Leonardo Hotel IJmuiden Seaport Beach. Your feedback will be shared with the team. We hope to welcome you again in the near future ! With hospitable regards,AnnaFront Office

10/10 Excellent

Alan

Stayed 1 night in Sep 2022
Response from Anna on Sep 14, 2022
Dear Alan, Thank you for leaving your review! It is great to read that you have enjoyed your stay with us. With hospitable regards, Anna

8/10 Good

YASSER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for marina area
Good option for Marina area of Ijmuiden. Poor wifi in the room - I had to stand near the door.... but good buffet breakfast.
Stayed 3 nights in Aug 2022
Response from Laura on Aug 31, 2022
Dear Yasser,How nice to hear you enjoyed your stay with us! Thank you for your nice comment!We hope to welcome you again soon.Kind regards, Laura - Front Office

8/10 Good

YASSER

Stayed 8 nights in Aug 2022
Response from Anna on Sep 1, 2022
Dear Mr Yasser, thank you for leaving your review. We hope to welcome you again in the near future. With hospitable regards, Anna

10/10 Excellent

Yael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at the hotel for one night The room was very clean The staff help us how to order a diner after 10pm
Stayed 1 night in Jul 2022
Response from Julitta Front office on Aug 7, 2022
Dear Yael How nice to hear you enjoyed your stay with us! Thank you for your nice comment!

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were the one's chosen for an upgrade, the room was beautiful. I would definitely stay again.
Stayed 1 night in May 2022
Response from Jessie on May 18, 2022
Dear Lisa, Thank you for your review! We are happy to hear you had a great stay in our hotel. We hope to welcome you again soon. With hospitable regards, Jessie - Front Office

2/10 Terrible

Hubert

Stayed 1 night in Apr 2022
Response from Anna on May 1, 2022
Dear Hubert, Thank you for leaving your review. We are sorry to read that your stay is not as what you expected. We would hope that you will share the feedback with us. Please do not hesitate to contact the reception to see what we can to improve our guest experience. We hope that you will give us a second change. With hospitable regards, Anna

10/10 Excellent

Merel

Liked: Cleanliness, staff & service
Nice balcony and walking distance to beach
Stayed 1 night in Apr 2022
Response from Anna on Apr 18, 2022
Dear Merel, Thank you for leaving your review! It is great to read that you have enjoyed your stay with us. we hope to welcome you again in the near future. With hospitable regards, Anna

8/10 Good

Killian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2022
Response from Anna on Mar 4, 2022
Dear Killian, Thank you for leaving your review. it is great to see that you have enjoyed your stay with us. We hope to welcome you again in the near future. With hospitable regards, Anna

10/10 Excellent

Rupert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leonardo Hotel IJmuiden Seaport Beach
used as a base for work locally. Staff very helpful and informative
Stayed 7 nights in Dec 2021
Response from Anna on Jan 1, 2022
Dear Rupert, Thank you for writing you review! It is great to read that you have enjoyed your stay with us. We are looking forward welcoming you again in the near future. With hospitable regards, Anna

8/10 Good

ALAN

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021
Response from Anna on Oct 16, 2021
Dear Alan, Thank you for leaving your review. It is fantastic to read that you have enjoyed your stay at the Leonardo Hotel IJmuiden. We hope to welcome you again in the near future. With hospitable regards, Anna

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Staff
Staff were excellent and the balcony room had a great view. The only problem I had was the parking. I didn't realise you had to go behind the Hotel and collect a ticket, and then the barrier lifts. You also have to get the ticket validated by reception. I think there should be a note somewhere about that under parking.
Stayed 2 nights in Jun 2021
Response from Anna on Jul 30, 2021
Dear Alan, thank you for writing your review. It is fantastic to read that you have enjoyed your stay with us. Your feedback about parking will be communicated with the management team. We are looking forward welcoming you back in the near future. With hospitable regards, Anna

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Liz - Front Office on Nov 8, 2020
Beste Christopher, Bedankt voor deze mooie score. Wij hopen u snel nog een keer terug te zien.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very friendly and helpful staff. Good breakfast. Super dog friendly with bed, bowl and treats. Lots of places including beaches nearby to let Bonzo free.
Stayed 1 night in Oct 2020
Response from Ingrid on Nov 2, 2020
We are delighted you had such a lovely time, we truly enjoyed having you and Bonzo stay with us. Kind regards, Front Office

8/10 Good

Stephen, Amsterdam

Liked: Cleanliness
Hotel is a bit dated and rooms have some practicality issues. Room size is very good, as is the location . Had examples of both very good and not good service though.
Stayed 1 night in Aug 2020
Response from Dewi on Sep 2, 2020
Best, Thank you for sharing your experience. We hope to be able to start renovating the rooms soon. Good to read that you enjoyed the location. Sincerely, Dewi Front Office Apollo hotel IJmuiden

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020
Response from Supervisor on Feb 17, 2020
Dear guest, Thank you for sharing your experience with the hotel and the nice score! We hope to welcome you again in the future. Kind regards, Hannah Hamers Front office supervisor Apollo Hotel IJmuiden

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020
Response from Ingrid - Front Office on Feb 8, 2020
Thank you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near the beach is excellent. Room was spacious and clean. Service in the restaurant is not attentive.
Stayed 1 night in Dec 2019
Response from Ingrid - Front Office on Jan 12, 2020
Dear guest, Thank you for the nice review. I am sorry though that the staff in the restaurant did not Wow you on this occasion. We do hope to welcome you back soon, in April we are opening a brand new Restaurant. Kind Regards,

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2019
Response from Dewi on Jan 11, 2020
Best guest, Thank you for sharing your opinion. If you would like to explain further, please let us know. Kind regards, Dewi Duijn Front Office Apollo hotel IJmuiden

10/10 Excellent

Natalie, Washington, DC, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly staff and good amenities. The free breakfast was delicious and very convenient with their hours. Everyone was so nice!
Stayed 3 nights in Dec 2019
Response from Dewi on Dec 31, 2019
Best guest, Thank you for sharing your experience. Glad it was satisfactory. Kind regards, The reception

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An incredible hotel
An incredible hotel. On the coast and at the marina with plenty of restaurants around, though theirs is not to be missed. The staff are very friendly and helpful. The room was clean and very and spacious. With a balcony it opens up the room even more.
Stayed 2 nights in Dec 2019
Response from supervisor on Dec 25, 2019
Dear David, Thank you for sharing your experience with the hotel. Wow what a great review. We greatly appreciate this. We hope to welcome you again in the future. Kind regards, Hannah Hamers front office supervisor Apollo Hotel IJmuiden

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from wendy on Nov 27, 2019
Dear Christina, Thank you for this wonderfull score! Hope to see you again. Kind regards, Wendy Front office agent Apollo Hotel IJmuiden

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Dewi Duijn on Nov 19, 2019
Dear Christina, Thank you for this wonderful score! Have a nice day. Kind regards, De Reception

10/10 Excellent

Winifred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motorbike tour stopover
Arrived later than expected on motorbike after a wet, windy and long journey, so we were feeling a bit tired and sore. Reception staff were lovely and welcoming and upgraded us to a room with jacuzzi, just what we needed to relax away the strains of our journey and a free drink in the bar to boot, fabulous. All staff were really lovely and helpful, nothing was too much bother. Bed very comfortable, view great, food enjoyably and good parking for motorbike We will be back
Stayed 1 night in Sep 2019
Response from wendy on Sep 23, 2019
Dear guest, Thank you for your feedback and the outstanding score. Hope to see you again. Kind regards Wendy Front office agent Apollo Hotel IJmuiden

6/10 Okay

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness
The best thing about the hotel is the location, effectively right on the beach, and an abundance of parking. The common areas of the hotel are ok and well maintained. The rooms are frankly shabby. The walls were scuffed, the curtains didnt close because there were insufficient hooks to hang the curtains onto the rail. The furniture was old and needs replacing (except for the bed, which was good) . The sofa was frayed and had a hole in the covering. There are so few lights in the living area that it was impossible to read without a torch. TV reception was fuzzy and the remote control didn't work so we had to change channels using the buttons on the TV. We tried to "call Jenny" which is how you communicate with the staff if you need something, but no one ever answered the phone. The restaurant was ok but service was very slow. The breakfast buffet was fine.
Stayed 4 nights in Aug 2019
Response from wendy on Aug 19, 2019
Dear Guest, We are sorry that you were not satisfied, we do our best to solve the problems you have encountered. Thank you for your message. You can always contact us to share your feedback! Sincerely, Dear Guest, We are sorry that you were not satisfied, we do our best to solve the problems you have encountered. Thank you for your message. You can always contact us to share your feedback! Sincerely, wendy Apollo Hotel IJmuide

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, great location, friendly staff x
Stayed 1 night in Jul 2019
Response from Jorik Heus on Jul 22, 2019
Dear guest, Thank you for your review! I am happy to read your compliments about the food, location and team. I will certainly share your lovely words with them. Kind regards, Jorik Heus - Rooms Division Manager Apollo Hotel IJmuiden

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
Good stay, never had breakfast, quiet area
Stayed 1 night in Jul 2019
Response from Supervisor on Jul 5, 2019
Dear Guest, Thank you for the positive review! We hope to welcome you again in the future. Kind regards, Hannah Hamers Frot-office

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Jorik on Jun 7, 2019
Dear guest, Thank you for your review. I am grateful that you enjoyed your stay with us in Ijmuiden. I do hope that we have the opportunity to welcome you again. Warm regards, Jorik Heus - Rooms Division Manager Apollo Hotel IJmuiden

8/10 Good

Henning

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Okay hotel, too expensiv breakfast
Okay hotel, breakfast are to expensiv compare to what you are getting
Stayed 3 nights in May 2019
Response from Jorik Heus on May 21, 2019
Dear guest, Thank you for your review and feedback! Sorry to read that the breakfast was not entirely up to your satisfaction. We will certainly share your feedback with the rest of the team in order to improve that. Warm regards, Jorik Heus - Rooms Division Manager Apollo Hotel Ijmuiden

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from wendy on May 15, 2019
Dear Guest, Thank you for your feedback. If you have any questions, feel free to ask. With Sunny Greetings, Wendy Assistant Front Office Apollo Hotel IJmuiden

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Jorik Heus on Apr 16, 2019
Dear Heather, Thank you for your review! I hope that you enjoyed your time in IJmuiden. See you next time! Warm regards, Jorik Heus - Rooms Division Manager Apollo Hotel IJmuiden

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, comfortable beds, shower location was awkward, lovely hotel
Stayed 4 nights in Apr 2019
Response from Jorik Heus on Apr 10, 2019
Dear guest, Thank you for your review! I am glad to read that you enjoyed the location of the hotel, the beds and shower. Hopefully, we can see you again soon! Warm regards, Jorik Heus - Rooms Division Manager Apollo Hotel Ijmuiden

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Fantastic
This hotel was fantastic. RIght on the beach, a great view of the stars at night, and a 15 minute drive into Haarlem (though I would've biked if I had one). The breakfast was great and the room was very spacious (we had the suite).
Stayed 1 night in Feb 2019
Response from sanne on Feb 28, 2019
Dear Andrew, Thank you for your great review! We hope to welcome you again in the future. With kind regards, Sanne -front office

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price, dog friendly, clean and cozy
Stayed 1 night in Jan 2019
Response from Hassan on Jan 24, 2019
Dear Mr/Ms. First of all thank you for your nice review! We hope we can welcome you in the future again so you can enjoy the hotel also in the summer time! With kind regards, Hassan - assistant front office manager

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019
Response from Sophie - Front Office on Jan 18, 2019
Thankyou for your response!

8/10 Good

PetrusJohanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apollo Hotel IJMUIDEN
Hotel was great but it should be noted that you have to pay euro 9 for parking.
Stayed 3 nights in Dec 2018
Response from Sophie - Reception on Dec 29, 2018
thankyou for your respond! we will indeed have to make it clearer.

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Sophie - Front Office on Dec 23, 2018
bedankt voor u recommend dat waarderen wij zeer!

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay. I will absolutely be staying here again when i return to Holland. Best hotel i've experienced in all my visits to the Netherlands.
Stayed 2 nights in Nov 2018
Response from Sanne Front office on Nov 15, 2018
Dear Kyle, Thank you for your great review! We are so glad to hear that you enjoyed your stay in our hotel. We hope to see you again soon! With kind regards, Sanne- Front office Apollo hotel IJmuiden seaport beach

10/10 Excellent

laura, scotland

Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean hotel close to beach
Very close to beach , nice view of the harbour, Rooms clean an tidy hotel food ok.
Stayed 2 nights in Oct 2018
Response from Jorik Heus on Oct 15, 2018
Dear Laura, Thank you very much for your outstanding review! A 5/5 score is the biggest compliment that you can give us. Perhaps we can welcome you again? Warm regards, Jorik Heus - Rooms Division Manager Apollo Hotel Ijmuiden

6/10 Okay

alan

SAME OLD PLACE
OK HOTEL IMPERSONEL AND POOR MENU FOR FOOD
Stayed 2 nights in Sep 2018
Response from Jorik Heus on Oct 7, 2018
Dear Alan, Thank you for your review! Sorry to hear that the food was not up to your liking. Feel free to contact me in person in order to share your feedback in detail with me. Warm regards, Jorik Heus - Rooms Division Manager Apollo Hotel Ijmuiden

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018
Response from Jorik Heus on Sep 20, 2018
Dear Mr. Michael, Thank you for your review! I am happy to read that we scored a 4/5. Feel free to contact me if you would like to share your feedback in detail with me. Warm regards, Jorik Heus - Rooms Division Manager Apollo Hotel IJmuiden

6/10 Okay

Liz, South East England

Disliked: Cleanliness
Good beach location
The hotel is great if you want the beach on your doorstep. The common areas look ok but the rooms are a bit tired and in need of refurbishment. The furniture is sparse. The breakfast buffet in the high season is a bit of a bun fight, and there can be a shortage of tables and food at peak breakfast times. The restaurant is not really able to accommodate wheelchair users as the access is down some steps and the ramps they provide are inadequate. It's an OK hotel but not anything to write home about, unless access to the beach is your main priority
Stayed 4 nights in Jul 2018
Response from Jorik Heus on Aug 3, 2018
Dear Liz, Thank you very much for your review! I am happy to read your comments regarding the team. I will certainly share them with the rest. Besides, sorry to hear that the hotel itself was not entirely up to your expectations. I would like to inform you that we are planning to renovate the hotel soon. Perhaps we can welcome you after the renovation is over. Warm regards, Jorik Heus - Rooms Division Manager Apollo Hotel Ijmuiden