Positives: Staff were helpful, friendly, efficient (of course!) especially the reception team. Their advice on trams, u-Bahn, museums, restaurants and other need to know stuff was second to none. Breakfast was lovely with a huge range of choice. Comfortable reception seating area and the spa/pool although small was welcoming, clean and relaxing. The rooms were to a high standard, clean, huge beds and lots of tourist information.
Challenges: the air con wasn't effective - in October the rooms were way too hot.
We only had one towel the first day - this was rectified so I'm sure just an oversight.
The reception bar was prohibitively expensive - I guess designed for business users not tourists.
Overall though, a great place and I;d go back
The Mercure hotel is located in a quiet pedestrian alley only steps from Landstrasse Hauptstrasse. We were in a luxury king room. It was very clean and quiet. All items in the minibar were complimentary and replenished every day. We were there for ten days and would definitely stay there again.
I stayed here for two nights as one of several stops during my trip across Central Europe. It was probably the nicest of my hotels, especially for the price and location. As a solo female traveler I felt safe and comfortable the entire time. It was on a busy street, easily accessible to public transportation to the Vienna Center and the VIB. The Belvedere is just a few tram stops down the street. Would definitely stay again.
Vienna’s third postal district east of the city centre has medieval origins and now features many important sights and embassies. Another much-visited attraction is a visually interesting housing development called the Hundertwasserhaus.