2 outdoor pools, sun loungers
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Reviews of Résidence Le Boucanier

Résidence Le Boucanier
Rue du Belvédère, Vieux-Boucau-les-Bains, Landes

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 117 reviews" "
Rating 8 - Good. 58 out of 117 reviews" "
Rating 6 - Okay. 12 out of 117 reviews" "
Rating 4 - Poor. 8 out of 117 reviews" "
Rating 2 - Terrible. 5 out of 117 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 14 nights in Jun 2022
Response from Thierry on Jun 21, 2022
Thank you very much for your nice comment ! Our best reward is that you enjoyed your stay with us Hope to see you back to Mer et Golf Le Boucanier Kind regards

8/10 Good

abigail

Travelled with group
Liked: Cleanliness, room comfort
We came to stay with friends who were not staying that far away. The instructions for when we arrive were given to us via email and a quick phone call to explain. E were disappointed with the fact that the code wasn’t sent to us when it was changed. We tried calling the numbers provided to ask what the code were but was told we had to wait until 2pm. I wanted to get in to the apartment because I needed my car keys. Why we didn’t receive an email.
Stayed 2 nights in Sep 2020

4/10 Poor

Andrew, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location terrible hotel for the money
I realise the week we chose was peak season but honestly the room was major disappointment when compared with the money we spent on the room itself. It reminded me of dirt cheap hotels that people book when they are teenagers and want a bit sunshine. The space was tiny and maybe adequate for a couple (or teenagers :)) but not a family of four, we were left 2 small towels (again not enough for a family) and some clean sheets to dress the beds. Most surfaces had been cleaned but on closer inspection and if you looked in any hidden corners and rolled out the sofa beds there were crumbs and dust everywhere. For value for money the space was horrendous. At the end of stay I was even sent back to my room to empty the bins myself, not something I have ever had to do even in the cheapest hotel I have ever stayed at. On the plus side the area is great and there are tons of shops and options on activities to do. The lake beach is right in front of the hotel (it great for kids as its so still) and the sea beach only a short walk. The hotel pools are clean but both quite small (they look bigger in the photos) having said that they were quite quiet as there are so many swimming options and activities around the hotel. Lets be clear this is not a Hotel these are much more like self catering apartments but to be fair the setting and the local area does go a good way to make up for it and in the end we had a good stay.
Stayed 4 nights in Aug 2017

4/10 Poor

Gregory, Boston, MA

Disliked: Staff & service
great location, but the rest is disappointing
we arrived a few minutes after 6 pm and luckily were able to catch a receptionist that was leaving. One minute later we would not be able to get our keys. My wife and I asked for a double bed, but the room had 2 bunk bed for small kids and a small sofa - neither comfortable for sleeping. The room key did not close. However, the location is a natural wonder.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice for a relaxing break
Good position close to the town with its shops, market, bars and restaurants and also the lake and beach and lots of cycle routes too so no need to use the car!

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Cycle tour
The hotel isn't really a hotel but a very small apartment. We arrived just after 18:00 and left before 08:00 because we were on a cycle tour and never saw any hotel staff! Very strange.

8/10 Good

Christina

Liked: Room comfort
Disliked: Cleanliness, staff & service

2/10 Terrible

Rachel B, Cambridge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Probably ok if you get a new room don't go if not
Firstly this is in a fantastic location and the staff are very friendly. However, this is where the good bit ends I'm afraid from my experience. This apartment hotel is probably just a 2* at that if you take the location and view away.It was built in 1995 and now shows considerable signs of age. The exterior has been recently decorated and approx half of the rooms updated, but the other half have not. As a result if you get one of the old rooms as we did you will wish you were not there. They allow smoking and animals to stay in the rooms and as a result the carpets and soft furnishings are badly stained to a point of revolting. The apartment we had was D47 and whilst it was a perfect location on the ground floor with easy access as requested it smelt worse than most public conveniences! This had been masked initially by excessive air freshner. As a result we endedf up having to sleep in the lounge area on the single sofa beds(2) as a family of 4 as the bedroom was so awfull and the smell unbearable 1/2 way into the 1st night. The loo itself looked clean as was the apartment generally and you have to admire the cleaners efforts all round based on the poor condition of a lot of the apartments, but the stench was unbearable and we only used the loo when we really had to. The inventory was all there and it was well equipped. I wouldn't visit again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended stay at very reasonable price.
We were very pleased with the hotel but had a big problem to finding it's location by car. It took us 2 hours......... we know that area well but the absence of a map of the town made it very difficult to drive to it. Poor signage and a new one-way road system caused us big problems.

4/10 Poor

Jon Andoni

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Thierry MER ET GOLF on Apr 8, 2024
Estimado SenorGracias haber tomado tiempo respoder a esta notacion Quedamos a su disposicion para aclararlo juntos su insatisfaccion y de mejorar su opinion Muy cordialement

10/10 Excellent

Sandrine

Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2023

6/10 Okay

Bernadette

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Sep 2023
Response from Le Boucanier - Responsable Locations on Sep 12, 2023
Chère Cliente, Nous vous remercions vivemet de votre commentaire et espérons vous revoir bientôt chez Mer et GolfBien CordialementThierry

8/10 Good

Christel

Liked: Cleanliness, property conditions & facilities
J'ai passé un agréable séjour. La vue est agréable et reposante.Bon emplacement. Petit bémol pour le manque de stationnement.
Stayed 3 nights in Aug 2023
Response from Thierry Responsable Agence Mer et Golf Gestion on Aug 29, 2023
Chère ChistelNous vous remercions vivement pour votre commentaire et sommes ravis que vous ayez apprécié votre séjour à Vieux Boucau Le Boucanier Le parking est effectivement bien occupé durant la haute saison mais heureusement tous les parking alentours sont gratuits à Vieux BoucauEn espérant vous recevoir de nouveau Bien Cordialement

6/10 Okay

Charlotte

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hébergement refait à neuf très bien placé et propre je recommande . En revanche arrivée en semaine avec un accueil fermé heureusement un numéro d urgence était mis à disposition car le site ne m avait communiqué aucune information sur la réservation .
Stayed 2 nights in Aug 2023
Response from Thierry Responsable Agence Mer et Golf Gestion on Aug 29, 2023
Chère Charlotte Merci de votre commentaire Nous sommes ravis que vous ayez apprécié votre séjour via Mer et Golf Gestion Désolé pour les instructions d'arrivées mais elles ont été envoyées à travers votre site de réservation et ne semblent pas vous etre parvenues Au plaisir de vous accueillir de nouveau à Vieux Boucau Bien Cordialement

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, room comfort
Très bien !
Très bonne accueil Résidence bien située Propre Stationnement facile sur le parking de la résidence
Stayed 2 nights in Sep 2021

10/10 Excellent

Sylvie

Liked: Cleanliness, room comfort
Tres calme tres bon séjour
Stayed 1 night in Aug 2021
Response from La Réception on Sep 7, 2021
Bonjour, Nous vous remercions pour votre avis. Nous sommes heureux que vous y avez passé un bon séjour. Nous espérons vous revoir dans notre résidence. Bonne journée, Résidence Le Boucanier

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
Super endroit, très belle découverte. Personnel accueillant.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Aprobadito justito
El entorno es precioso, el lago y la playa... la ubicación es ideal. Pero el apartamento es ochentero, muebles antiguos y menaje añejo.
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2020

8/10 Good

alain

Travelled with group
Disliked: Cleanliness
Vacances en septembre
Propreté de l'appartement à désirer Vaisselle pas propre cafetière et bouilloire pas propre lampes de chevet dans une chambre ne fonctionnaient pas table balcon en mauvais état Grille pain qui faisait sautera le compteur général Moquette vieillie au sol appartement indispensable à rénover on avait prévenu la réception sinon la résidence est bien située cadre agréable manque crucial de places de parking
Stayed 5 nights in Aug 2020

10/10 Excellent

Philippe

Liked: Cleanliness, room comfort
accueil très agréable résidence très bien située confort prix hors saison raisonnable ,entretien logement et piscine parfait
Stayed 4 nights in Sep 2020

10/10 Excellent

Sylvain

Travelled with family
Liked: Cleanliness, room comfort
Jolie établissement
Très bon séjour au sein de l'établissement, un cadre merveilleux...personnelle accueillante.... cependant le manque de place niveau du parking..
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Bien mais cher.
appart sympa mais cher en rapport avec les services qui sont tous en supplément ,y compris les produits d'entretiens pr faire le ménage de sorti. Bien placé par rapport aux restos, commerces, lac, plage.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Stayed 11 nights in Jul 2020

8/10 Good

FREDERIC

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2020

10/10 Excellent

Dan

Liked: Cleanliness, room comfort
Logement agréable, pratique et bien situé
Nous avons passé une excellente nuit dans cette résidence, bien équipée et idéalement placée entre le lac et la mer.
Stayed 2 nights in Jun 2020
Response from Marine, Première de Réception MER & GOLF Résidence on Jul 3, 2020
Bonjour. Nous vous remercions pour votre retour sur votre séjour et sommes ravis de voir que celui-ci ait répondu à vos attentes. Nous vous accueillerons de nouveau avec grand plaisir. Excellente journée à vous.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
bonne appréciation
Stayed 7 nights in Jun 2020
Response from Marine, Première de Réception MER & GOLF Résidence on Jul 3, 2020
Bonjour. Nous vous remercions pour votre commentaire quant à votre séjour au sein de notre résidence. Nous vous reverrons avec grand plaisir. Excellente journée à vous.

10/10 Excellent

PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bon accueil. Résidence très bien placée. Bon service. Le seul axe d'amélioation serait de permettre aux résidents de partir à 12h00 au lieu de 11h00
Stayed 2 nights in Sep 2019

10/10 Excellent

José, San Sebastián

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de la gente que trabaja allí muy buena, el alojamiento muy bien. Lo único cambiaría los colchones porque son muy finos y no se descansa muy bien. Por lo demás seguiré yendo allí como llevo haciendo con mi familia mucho tiempo.
Stayed 2 nights in Aug 2019

8/10 Good

romain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Geanina

Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

NicoleJacques

Liked: Cleanliness, staff & service
Très bon séjour ! Seul point noir, le canapé-lit pour dormir à deux : particulièrement inconfortable, à la limite du tolérable . Désolé, car le reste est très bien.
Stayed 15 nights in Sep 2018

10/10 Excellent

MICKAEL, Saint Jean de luz- 64 - Cote-Basque

Liked: Staff & service, property conditions & facilities, room comfort
Pour un week-end en Septembre
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etablissement agréable près de la plage, parking aisé bon séjour
Stayed 5 nights in Sep 2018

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous reviendrons.
Organisation téléphonique avant prise en possession du logement très chaleureux et professionnel avec des explications très clairs. Parking, plus que complet à notre arrivé à 22h. Nous avons été surclassé. Prix très attractif en cette saison.
Stayed 1 night in Sep 2018

8/10 Good

Gaby, Cantabria

Liked: Staff & service, room comfort
un apartamento en la tercera planta, buenas vistas
buena ubicación, cerca de la playa, del pueblo y sobre todo mucha tranquilidad q es lo que buscábamos. Aceptan mascotas y eso para mi es importante
Stayed 2 nights in Sep 2018

10/10 Excellent

Yvonne

Endroit exceptionnel très bien conçu.
Trop court
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
soirée étape d une nuit il s agit plus d une résidence avec services qu un hôtel hors de prix par rapport aux prestations decoration bas de gamme et d une autre âge attention reception fermée entre midi et deux et après 20h multitudes de règles similaires à une colonie de vacances... A éviter
Stayed 1 night in Aug 2018

8/10 Good

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Résidence parfaite pour nos week end en famille!!!
L'appartement était spacieux, avec de nombreux rangements et une vue agréable sur le lac marin. A quelques pas des restaurants et du centre ville, mais aussi à 5 minutes à pieds de l'océan; la résidence offre un emplacement idéale pour notre famille. Une fois arrivé plus besoin de prendre la voiture, tout se fait à pied ou en vélo (location partout dans le village). Le personnel de la résidence est très serviable et répond aux attentes des vacanciers. Nous ne sommes jamais déçus par cette résidence de vacances!!

8/10 Good

phil, France

Liked: Staff & service, room comfort
Disliked: Cleanliness
pas mal

10/10 Excellent

Raquel

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel emplacement
Le week-end en arrière saison, hôtel très bien placé entre mer ville et lac. Dommage, pas de parking dédié.

4/10 Poor

Mélanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
déçu
l hôtel n à jamais été rénové, la chambre n'était pas très propre ( linge taché de sang..). Rien n était fourni dans la cuisine même pas une éponge. Pas de wifi gratuite. J ai était très déçu.

10/10 Excellent

qel

Liked: Staff & service, property conditions & facilities, room comfort
Para repetir
Es la segunda vez que me alojo aquí e intentare volver pronto. La ubicación es muy buena, playas, zona peatonal. La posibilidad de ir con las mascotas es estupendo. Las chicas muy agradables para facilitarnos las cosas. La única pega el horario algo escueto de la recepción, acaba pronto, a las 6 y que cierre a medio día. Ademas de un día de descanso aunque lo arreglan con un teléfono para atender fuera del horario