Lobby sitting area
Check availability

Reviews of All Suites Appart Hotel La Teste de Buch

3 out of 5
All Suites Appart Hotel La Teste de Buch
1246 Avenue Gustave Eiffel, La Teste-de-Buch

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1543 reviews" "
Rating 8 - Good. 715 out of 1543 reviews" "
Rating 6 - Okay. 288 out of 1543 reviews" "
Rating 4 - Poor. 132 out of 1543 reviews" "
Rating 2 - Terrible. 63 out of 1543 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Jayne

Travelled with partner
Liked: Amenities
Out of the way on an industrial estate
Stayed 3 nights in Sep 2023
Response from Sandrine, Adjointe de direction on Nov 20, 2023
Bonjour Madame, Monsieur Nous vous remercions pour votre petit message, nous sommes très sensibles aux commentaires de nos clients. Nous espérons vous revoir prochainement dans l’un de nos établissements All Suites Appart Hôtel. Sandrine, Adjointe de direction

10/10 Excellent

XIANG LAN

Stayed 1 night in Jun 2023

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, room comfort
Value for money
The receptionist spoke English and was very helpful. The apartment was adequate for our needs for an overnight stay. There were a couple of things that should have been picked up by cleaning staff (a curtain hanging off the rail and a non-working extractor in the toilet) and I did report back to reception about this and a note was made. Hopefully these will be rectified before the next guests take up residence. Overall the rooms cleanliness was good. We never used the kitchen or utensils so I’ve no idea about this aspect. The pool was good and we did all have a swim. To sum up: for a short stay this was excellent value for money.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2020

8/10 Good

Keying

Liked: Staff & service
The staffs at reception are very helpful. They know Archachon well and can give good and useful advices! The cafe machine in the room is worn out.
Stayed 2 nights in Aug 2019

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Staff & service
Staffs are rude as hell.
I was amazed that the services can be so rude and bad. We arrived before the check in time, we arrived at 12pm , we have the reason to ask for an earlier check-in as there is a wedding ceremony atfer. We know it might be hard to have our room that early but the staffs in the reception they are just very rude! ”Sorry we don't have room for you, it's like this.” We asked for can you arrange one of your staff to clean our room frist? We know maybe u are still cleaning...” ” Sorry, we can't. You can leave your number and we will call u as soon as possible.” My bf got a shirt has to iron, one of the staff said is okay to borrow us something to iron. So we waited in our car for the call like 1 hr and half but no ones call us vack. It's the time to go to the wedding and another staff doesn't want to lend us the iron to iron, and the behavior was very rude! Finally we managed to have our room. Everything was okay but I am surprise the hotels has no air conditioner. It was very hot that day and it's hot as hell in the night time. Over all not recommend.
Stayed 1 night in Aug 2019

2/10 Terrible

Jane, Cornwall

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed for two nights. The first night we didn’t sleep well as the property very hot, and the apartment was on the ground floor with only sliding doors (to the car park), no windows, so it was impossible to get any fresh air. At 5.55 a.m. we were woken by a very loud clanging and clattering which turned out to be a delivery truck unloading fresh linen, which was parked immediately outside our apartment. The noise went on for 40 minutes, it was impossible to sleep through. When reception opened I went to request a change of room. The hotel was fully booked so they couldn’t move us, so I asked if the linen van came every day as if it did we didn’t want to stay the second night. The receptionist didn’t know, but said we wouldn’t be given a refund for the unused night if we didn’t stay anyway! Our children were in the bedroom and their beds were comfortable. My husband and I on the sofa bed which was very uncomfortable. The apartment was not clean, the utensils sticky, the floor gritty. I do not recommend staying here.
Stayed 2 nights in Jul 2019

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if you can
Check-In from 16.00, we arrived at 17.30 but where told that the room wasn’t ready. Receptionist seemed overcharged and said he doesn’t know when the room would be available and after i asked again in disbelief, he said one to two hours and that we can wait a few minutes and he would let us know. After being ignored for almost an hour beside the reception and asking again, we were finally given another room but key card was not updated so had to go back to reception again. Family apartment for 4 persons w/2 rooms one w/2 single beds and the other w/a make-shift sofa bed with a broken spring below it. No bedside-tables, lights or power sockets beside the bed. Just a few leafs of TP left in the bathroom and back at the reception to ask for more, the guy looked at me like i was asking for drugs and asked me "why"? Apartment was on the ground floor, windows couldn’t not be opened and huge parking place directly in front of them was light up brightly all night, shining through the gaps of the curtain. Until about midnight, repeatedly loud noise not just from flushing the upstairs toilet, but it also sounded like someone would keep emptying buckets full of water into the tub above us. Been in Paris a week earlier at almost the same room rate for a very pleasing experience. With many countries and hotels visited and taking chances by booking hotels at the lower end of the price scale, we’re not asking for much, but finally found a place which we definitely don’t want to revisit.
Stayed 1 night in Jul 2019

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay La Teste
Good location, access to local facilities, comfortable and well equipped apartments, and great value.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 7 nights in Jun 2019

2/10 Terrible

annette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs!!!!!!!!!!!!!!!!!!!
Avoid at all costs. Blood Stained Bed linen. Broken Table on Terrace reported on arrival 5 days later still no replacement. Complementary breakfast offered as compensation but, as the coffee machine was broken all attention was given to this issue resulting in buffet items not replaced so breakfast was a disaster. Pool due to close at 20.00 however a group of people decided to have a noisy pool party at 23.00 so unable to sleep. Reception closes at 21.00 so no one available to sort the problem!!!
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Centrally located next to a shopping centre, a lake and pine forest. Perfect for exploring the whole Arcachon area. A car or bicycle is needed to get around but some good public transport services are also available. Great property with long staying guests, business and tourists. Great facilities with lakeview and private swimming pool.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Apr 2019

8/10 Good

Nicolas, Saint Brieuc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Good location. Close to shops and restaurants. Ample car parking spots. Freedom of room access and secure
Stayed 8 nights in Apr 2019

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, wonderful area to explore
The reception staff were very welcoming and informative on arrival. The room was small but very comfortable with lots of hot water and some nice complimentary toiletries. We paid a little extra for a lovely lake view from our balcony which was perfect for when we had an evening drink. The small kitchenette was very basic and fine for making a snack but not much else as there were very limited crockery and cutlery. The bed was super comfortable and the sheets very fresh and clean. The location was excellent, with lots of commerce across the road (great Chinese buffet/restaurant!) and the coast with lots of bars/cafes/restaurants just 10 mins away. Overall we had a super 1 night stay at this hotel and would def recommend it and the location.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Oct 2018

8/10 Good

Joan Tai Poh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room size
Stayed 1 night in Oct 2018

8/10 Good

Yasmin

Liked: Cleanliness, property conditions & facilities, room comfort
Great price for region and spacious
Good base for checking out the area at a good price as long as you have a car with you. Quiet ans spacious rooms
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location. clean and very pleasant only 15 min drive To the Dunes.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
One night stay. Is OK.
Hotel aged and needs updating but for the price is good. One bed room apartment was comfortable. Kitchen useful, no kettle or decent mugs though. Pool is nice. Plenty of parking. Good location for sand dunes.
Stayed 1 night in Aug 2018

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
aii suites is almost like my home
the appartment was good for a family. the lake and the swimming pool was good. there is a microwave, dishwasher. all youneed for a kitchen. there is a washing machine and dryer near the reception. there is a shopping area near by. great vacation.
Stayed 2 nights in Jul 2018

8/10 Good

Jung kyu

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

SUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, clean and tidy.
After a couple of long days on the road, we booked for 2 nights for some needed R and R, picturing ourselves on a balcony, sipping a wine and reading a book. Unfortunately, no balcony, or outside area to relax. However, we did manage to relax, but with no air conditioning, a visit in summer wouldn't be comfortable. A small unit with a basic kitchen, we self catered, but were amused (confused) to find that dish washing liquid, sponge and tea towel were not supplied, however there was a mop and a broom. Seems a clean floor is more important than eating off clean dishes. An on site laundry with washer and drier is available. A large property with 4 accommodation blocks, but without any obvious local attractions made us wonder what everyone else was doing. Reading books too?
Stayed 2 nights in May 2018

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
OK place
Boring but cheap option in area.
Stayed 1 night in Oct 2017

6/10 Okay

Michele

Liked: Staff & service
Wouldn't recommend. It's in a weird area and not the best setup, especially for a family.
Stayed 2 nights in Jul 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place
WiFi can only connect 1 device. Room cleaning once per week. Unfriendly and rude staff. Any request they will inform you that this is an apartment rental don't expect any service.

6/10 Okay

Lee Jia

Disliked: Cleanliness, room comfort
The overall stay is ok..the room was not very clean, the floor got quite dusty. Location was quite close to restaurant and shops. The view to the lake was nice.

8/10 Good

chris, france

Liked: Cleanliness, staff & service, room comfort
enjoyable
Very enjoyable stay this is our second visit and had no complaints on any level. Staff are helpful and friendly the only issue i have is that for 2 years now i have mentioned cups missing out of rooms either broken or taken but not replaced so i advise any traveller to take some mugs for your coffee like i do.

6/10 Okay

J, East Yorkshire

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Good location and the hotel room was competent
Good location and the hotel room was competent however the sheets were not changed and the room not cleaned in the week we were there although one cleaning session every 4 days was promised. The staff were friendly and competent. Although one criticism was an additional room deposit of 200 euros- although there was no problem in returning the money I received a credit card handling charge of around £5. However bizarrely we had difficulty in getting replacement toilet paper. The sofa bed was not the most comfortable and the hotel room had a microwave and a dishwasher but not an oven. French supermarkets do not cater for microwave food to the extent of the UK. Generally a recommendation of 7/10.

6/10 Okay

G Cymraes, Cymru

Disliked: Property conditions & facilities
MUST HAVE A CAR.
This is a self catering establishment which has a front desk, it is not an hotel. Breakfast is available. It is out of town and the nearest bus stop is about half a mile away. We arrived on a Sunday night expecting an hotel, but no food was available. This restaurant next door was closed on the Sunday and Monday of our stay. We moved out on the Tuesday although we had booked for a week. Taxis are bookable at a price. This would be a good place for anyone with a car who wants a quiet appartment. The lake has an abundance of wildlife. A CAR IS ESSENTIAL IF YOU STAY HERE.

8/10 Good

Alan, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything OK
highly satisfactory but nothing really special - comfy beds and very clean, but location is industrial - get a lake view room if possible

8/10 Good

Alvin, Singapore

Liked: Property conditions & facilities, room comfort
Nice relaxing place by the lakeside
Nice place.

8/10 Good

Robert, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good base
Situated away from town centre it's a 2 to 3 mile

6/10 Okay

Jane, Spain

Liked: Staff & service
We arrived after a long drive from St Malo, the reception staff were really friendly and helpful, we had our pet dog with us, the lake views are stunning & we walked the dog round the lake. They recommended that we visit the Grand Dune near Arcachon and this was truly stunning & amazing.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Rod, Sydney, Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Basic
Staff were very helpful. However room was small, no air conditioning. It was HOT. So room was uncomfortable all afternoon when sun was on that side of building.

6/10 Okay

Jostein, Bergen

Room with kitchenette. Not well cleaned cutlery. There were no dish soap or equipment for washing cutlery. Very limited amount of toilet paper combined with limited opening hours of reception may cause a problem.

6/10 Okay

Jamie, Surrey

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean, functional but slightly shabby
Simple apartment hotel in a pretty setting on a small lake close to Aqua Land. Pluses; - pool, tennis courts - breakfast - good sized apartments Minuses - lack of basic maintenance (eg foyer carpets and walls) means a relatively new property is starting to look shabby - while position is pretty and accessible from the highway (except at rush hour traffic peaks), it is at the back of an industrial area away from beaches, restaurants - if you want to sleep in, get a room that does not face the lake - the ducks make a great alarm clock

8/10 Good

D Patton, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view overlooking lake
Lovely room, overlooking lake. Great kitchenette, and near beaches.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Terrible stay
We were appalled at the rudeness of the first reception staff. Other staff were polite and helpful. Warning to other visitors - rooms are not serviced and only one roll of toilet paper is suppled regardless of the length of stay. Kitchen ware was filthy. Bed was uncomfortable. Large balcony which we couldn't enjoy due to staff smoking directly outside of reception which was below our balcony.

10/10 Excellent

james, Evesham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facility
We had a lovely time, The hotel was exactly as we expected from the information given to us when we booked and we were very happy with everything,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean apart hotel in good location
Suited us very well. We thought that with the weather being hot the apartment needed air conditioning, the room was very warm we had to sleep with the patio door wide open all night. The hotel was very busy so they must be doing well and surely could afford to put in Air con. Kitchenette very small could have done with a drainer and also a kettle otherwise it was very handy to cook an easy meal. Telephone in the room was out of action too. Apart from these niggles we would certainly go there again if we go to that area.

8/10 Good

Arcachon, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Overall we enjoyed our stay at this hotel for two nights in mid-April. The room was very clean, bathroom a little worn but very clean. Bed comfortable. Nice to have a balcony. Didn't use the kitchenette. Receptionists very friendly and bilingual. Very quiet, although hotel not very full. Plenty of parking. Although it was situated on an industrial estate the hotel was surrounded buy greenery and there was a nice lake at the back. It might be situated too far from the town for some people and requires a car.

10/10 Excellent

western, Swindon

Liked: Cleanliness, property conditions & facilities, room comfort
Journey to Spain
Room was clean and totally deserves its 3 star rating. Was better than we hoped for with large patio doors, a balcony and a lovely view over the lake. I would recommend a stay at this hotel. The only thing to note is the reception is not 24 hours so when we arrived at 13.00 on Sunday we had to wait until 14.00 for someone to arrive and because of this I have reduced the score on level of Service

6/10 Okay

Scruff, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Simple, clean, lousy internet
Nice modern rooms, clean. You do not get any cleaning service and get 1 set of towels and sheets for a whole week. You never get soap, toilet paper or shampoo again during your stay. All in all a nice place, but basic.

10/10 Excellent

simon, Melbourne Aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Room,hard to find
The room was great very comfortable & staff were very amenable considering we arrived late as it was difficult to find, the GPS wouldn't accept the number in the street so we had to drive around for 20 minutes to find it. Otherwise very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Louise, Pranzac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean hotel and fantastic for families.
Comfortable stay like normal and close to the beach. Lovely!