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Glen Erin At Lancefield - Vineyard Retreat – Avis

3.5 out of 5
Glen Erin At Lancefield - Vineyard Retreat
200 Rochford Road, Lancefield, VIC

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 66 avis sur 90." "
Note de 8 – Bien, d’après 18 avis sur 90." "
Note de 6 – Acceptable, d’après 5 avis sur 90." "
Note de 4 – Médiocre, d’après 1 avis sur 90." "
Note de 2 – Terrible, d’après 0 avis sur 90." "

9,2/10

Propreté

9,4/10

Service et personnel

9,2/10

Commodités

8,8/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 – Bien

Leanne

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very quiet and peaceful. Lovely spa suite, very relaxing.
Séjour de 1 nuit en août 2023

6/10 – Acceptable

Jennifer

Voyage de couple
Points forts : Propreté, service et personnel
The property surrounds we’re lovely, the room is a little out dated but comfortable. I burnt myself turning the hot water off in the shower, because it was leaking. And I battled for the water temperature to stay the same whilst in the shower. The service was lovely and our breakfast was DIVINE as were the wait staff. Overall it was a nice, comfy place to stay. Would be superb for a wedding!!
Séjour de 1 nuit en août 2023

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Lovely views
Séjour de 1 nuit en juin 2023

10/10 – Excellent

Henry

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en février 2023

10/10 – Excellent

Vicki

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
We had a lovely relaxing time from swimming in the pool, walking around the grounds, spotting Henry the peacock and dinner in the restaurant was delicious. Staff were very attentive, we played pool & table tennis in the games room and were shown around all the amenities. We had a good sleep and up bright and early for breakfast which was excellent. one f the staff came and asked us if they could borrow our granddaughter Eva for a minute as she wanted to show her something. Henrietta the female peacock has 2 babies and Eva got to name them to she was extremely excited. Nice close proximity to Hanging Rock as well. All in all great weekend, thanks heaps Glen Erin. 5 stars.
Séjour de 1 nuit en février 2023

8/10 – Bien

Kathryn

Séjour de 1 nuit en février 2023

8/10 – Bien

Sarah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Such a fabulous place - comfortable bed, lots of space in the room. Dinner was excellent, just wish I had taken a book down to enjoy the relaxed pace
Séjour de 1 nuit en septembre 2022
Brian S a répondu le 27 sept. 2022
Hi SarahThank you for your kind words. Great to read you had a wonderful time at Glen Erin. All the very best.

8/10 – Bien

Colin

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A very nice place to stay.
Very comfortable and spacious units. Slightly dated but extremely clean and bed great. Staff were extremely helpful and friendly. Really good lounge area, lovely breakfast and l Great amenities to keep you occupied Would definitely go back.
Séjour de 1 nuit en juillet 2022
BrianS a répondu le 2 août 2022
Hi Colin. Thanks for your very kind review. Terrific that you enjoyed your stay with us at Glen Erin. Your feedback is greatly appreciated by the whole team. Cheers and all the best.

8/10 – Bien

Aqil

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2022

10/10 – Excellent

Jane

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great value, great location.
Séjour de 1 nuit en mai 2022

8/10 – Bien

Tim

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely place, will visit again.
Séjour de 1 nuit en novembre 2021

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Upon arriving was greeted by friendly staff and informed of where we needed to be and where to go, on entering our room we were greeted by excellent quality room with a view over the main courtyard, the staff were great and rooms excelent The restaurant was a example of excellence with well trained staff and food that was to die for. Will definatly be coming back again .
Séjour de 1 nuit en juin 2021
Hotel Management a répondu le 28 juin 2021
Good Morning, Many thanks for taking the time to let us know that you enjoyed your stay with us at Glen Erin at Lancefield and that your culinary experience was so well received. We will pass on your comments to our professional team and we wish you well for the future. All the best.

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
The ground at Glen Erin were magnificent, with great views, relaxing walks and everything you needed close at hand.
Séjour de 1 nuit en avril 2021
BrianS a répondu le 13 avr. 2021
Hi there. Thanks for your very kind review. Pleased you enjoyed.

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property was beautiful and well maintained. The staff in the restaurant were fantastic and friendly.. the food was outstanding and fresh the menu was well thought,Great Chef’s !! The bath rooms were outdated but the room itself was big and the beds were comfortable.The property is a perfect spot for a wedding and a relaxing holiday. Well done to all responsible. We will return
Séjour de 2 nuits en avril 2021
Brian S a répondu le 5 avr. 2021
Hi Anonymous Many thanks for taking the time to let us know that you enjoyed your stay with us at Glen Erin at Lancefield and that your culinary experience was so well received. We will pass on your comments to our professional team and we wish you well for the future. All the best.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The scenery surrounding Breakfast and the friendly staff
Séjour de 1 nuit en novembre 2020
Brian a répondu le 8 déc. 2020
Hi Anonymous. Glad you enjoyed your visit. Thank you.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2020
Brian a répondu le 8 déc. 2020
Hi Anonymous. Many thanks for your review.

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfy bed & great view... but cockroaches not nice
Glen Erin was located in a lovely spot, with nice views of the vineyard from the balcony. The bed was extremely comfortable and had a nice sleep. However, the trip did turn a bit sour when we returned from dinner to find a cockroach in our room. The shower could also use some maintenance as the temperate would dramatically change from scorching hot to cold.
Séjour de 1 nuit en novembre 2020
Brian a répondu le 23 nov. 2020
Hi Anonymous Thank you for taking the time to provide some feedback on your recent stay with us. We were most pleased that you enjoyed our facilities and that our comfortable beds offered a great sleep. We are of course concerened about the insect in your room as all rooms have been fully sanitised and the exterior has received professional, insecticide treatment prior to re-opening. We will of course follow this up with the pest controller. We are also having our hot water services inspected for any inconsistencies and we thank you for bringing this to our attention. Please accept our appologies for this diruption to your total enjoyment and we wish you all the very best.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful!
Séjour de 1 nuit en novembre 2020
Brian a répondu le 20 nov. 2020
Hi Anonymous. Thanks for sharing and our team greatly appreciates your kind feedback. Hope to see you back soon. All the very best.

10/10 – Excellent

Jemma

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A wonderful stay
Wonderful stay! The staff are very friendly, the views are fantastic and breakfast was superb. We would not hesitate returning again.
Séjour de 2 nuits en novembre 2020
Brian a répondu le 18 nov. 2020
Hi Jemma Thank you for taking the time to share your experience of your stay with us at Glen Erin at Lancefield.Your very kind comments will be a great boost to our dedicated team and we look forward to seeing you again in the near future. All the very best.

8/10 – Bien

Jane

Points forts : Propreté, service et personnel et confort de la chambre.
Friday night escape
Very helpful and attentive staff. Room prewarmed for us and lovely seat by the fire for dinner.
Séjour de 1 nuit en juin 2020
BrianS a répondu le 22 juin 2020
Hi Jane We were so please to read that you enjoyed your recent stay with us at Glen Erin at Lancefield. Winters in the Macedon Ranges are beautiful and our crackling log fires are always appreciated by our guests. All the very best.

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
No problems with the property. The food was amazing!!!! Will return!!!!
Séjour de 1 nuit en octobre 2019
Brian S a répondu le 20 oct. 2019
Hi Anonymous Very pleased to read that you enjoyed your stay with us at Glen Erin at Lancefield. Hope to see you again and all the very best.

10/10 – Excellent

Voyageur vérifié

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very well presented and well looked after great and friendly staff.
Séjour de 1 nuit en septembre 2019
Brian S. a répondu le 9 sept. 2019
Hi Anonymous Many thanks for your kind review. Very pleased that you enjoyed your stay with us. All the very best.

10/10 – Excellent

Luke

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great weekend getaway
Room was functional and clean, restaurant served very nice food, liked the eggs benedict for breakfast. Views of the vineyard from the room were great and location was very quiet in the evenings. Pool could have done with a bit of a clean, otherwise everything else was great.
Séjour de 2 nuits en janvier 2019
Brian S a répondu le 3 févr. 2019
Hi Luke Thanks for taking time out to provide your very welcome feedback. Very happy to read that mostly your stay with us was enjoyable and up to our usual professional standard. The pool water has been very erratic this summer with the hot dry weather. We are on top of it now. All the best.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely cool vineyard full of life and nature. You will be glad you stayed like us.
Séjour de 1 nuit en janvier 2019
Brian S a répondu le 3 févr. 2019
Hi Anonymous. Thanks for your feedback and very pleased that you had a good time at Glen Erin at Lancefield. Hope to welcome you back. All the best.

10/10 – Excellent

Alicia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Exceptional service and beautiful place
When I booked this hotel I had mentioned in the comments that it was our anniversary and if we could have a nice room. On our arrival we were wished happy anniversary and received a bottle of champagne. The room was amazing and view beautiful. Such a serene place out in nature. Dinner was so good and as I am a coeliac they catered for gluten free. We received a complimentary dessert and the staff had written “Happy anniversary” in chocolate on the plate. Buffet breakfast was included which was also nice. The service here was exceptional and probably the best I have experienced at any hotel. All staff were super helpful, friendly and accomodating. The owners are amazing and you can tell they want every customer to have a good experience. I would definitely recommend this place and give it 10 stars! It totally exceeded my expectations.
Séjour de 1 nuit en septembre 2018
Brian S a répondu le 10 oct. 2018
Hi Alicia Many thanks from all at Glen Erin at Lancefield for providing feedback on your recent stay with us. Our professional, hard working team thrive on comments such as yours knowing that their efforts are so well received. All the very best to you both for the coming year and we hope to see you back for some more R&R in the near future.

8/10 – Bien

Julie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Only had an overnight stay here but it seemed that there was plenty to do if we had stayed longer. Breakfast was plentiful but cooked to order eggs would have been a nice touch. Overall enjoyable stay. Only downside was that the wifi didn't work in our room. Curly Flat winery nearby is worth a visit.
Séjour de 1 nuit en août 2018
Brian S a répondu le 5 sept. 2018
Hi Julie. Thanks for your feedback in relation to your recent stay at Glen Erin at Lancefield. Apologies for the lack of wifi to your room due to one of our WAP’s needing a reset. Hope to see you again sometime. All the very best.

10/10 – Excellent

Peter, Mlebourne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location and facilities, comfortable rooms and excellent restaurant. The open fires were particularly welcome!
Séjour de 1 nuit en juin 2018
Brian S a répondu le 12 juin 2018
Hi Peter Thanks for staying with us at Glen Erin at Lancefield and providing such positive feedback. We hope to see you back again sometime. All the best.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juin 2018
Brian S a répondu le 12 juin 2018
Thanks for your custom and your positive rating. All the best.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Brian S a répondu le 3 mai 2018
Many thanks for your score

10/10 – Excellent

Jo, Macedon

Points forts : Propreté, service et personnel
Beautiful Place
I loved our stay here except the water for showers was cold both days!
Séjour de 1 nuit en février 2018
Brian S a répondu le 19 févr. 2018
Hi Jo Thanks for rating Glen Erin at Lancefield so highly even though your showers were disappointing. In explanation, when we checked the heat pumps today, two out of the bank of three heat pumps had tripped the circuit breakers which sometimes happens with regional Victoria's electricity spikes. Please accept our sincere apologies that your stay was marred by this but we certainly trust that the rest of Glen Erin's services and facilities were up to our usual high standard. We look forward to having you stay with us again and enjoying a much warmer shower. All the very best.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fantastic service. Nice facilities. Breakfast is excellent. Very relaxing stay.
Séjour de 2 nuits en août 2017
Brian S a répondu le 10 oct. 2018
Hi Anonymous Thanks for your feedback. Glad you enjoyed.

10/10 – Excellent

narelle

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A surprising gem
A beautiful place to stay with kind people and amazing food. Seriously amazing food!!!
Séjour de 1 nuit en juin 2017
Hi Narelle Thank you for sharing your thoughts about your recent stay with us at Glen Erin at Lancefield. It was extremely gratifying to read your comments and that you enjoyed your dining experience so much. We have passed your review to our team which we know will be a great encouragement to them. We look forward to welcoming you back.

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel, confort de la chambre
Points faibles : Propreté
Staff at restaurant very good . Our room could of done with a good clean and used milk in fridge and no fresh otherwise we enjoyed our overnight stay
Brian S a répondu le 10 oct. 2018
Hi Anonymous Thanks for your feedback.

10/10 – Excellent

Gerald, Melbourne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great place out of Lancefield, to rest or party
Spacious room with balcony and beautiful view. Nice restaurant with great dinner food; adequate breakfast buffet. Pool, exercise, and entertainment rooms, in case you're bored.
Brian S a répondu le 10 oct. 2016
Hi Gerald. Thanks for your commendation on our facilities and cuisine. Our apologies for the incorrect information provided in relation to our cancellation policy. You were emailed our standard details instead of the Wotif policy. But glad to see you enjoyed your stay. We look forward to being of service to you again soon.

4/10 – Médiocre

Roslyn, Yarram

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Thumbs down...
The hotel had no record of our Hotels.com reservation. We booked at 10am and arrived at 5pm, check in took half an hour as staff could not find our booking, and were unsure whether they had a clean room available for us. There was a wedding reception at the hotel that evening, which meant we could hear loud music from our room until 11pm. Curtains were not block out blinds, so light from the outside garden shone into our room until thankfully a storm caused a power outage around 2am.
Brian S a répondu le 10 oct. 2018
Hi Anonymous Thanks for your feedback.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Attentive staff and excellent wedding on the dat
Enjoyable and relaxing time. The venue provided nooks and spaces where people could catch up and relax ready for wedding.
Brian S a répondu le 10 oct. 2018
Hi Anonymous thanks for your review and notes regarding signage. Unfortunately Vic Roads won't allow any signs before our entry point. Very frustrating!

8/10 – Bien

Geoff, Bendigo vic

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
just a quiet place to relax for a few days
the view from our room was very relaxing over looking the vine yards , it was great to see green scenery for a change , the buffet breakfast was excellent with very polite and friendly staff to look after us
Brian S a répondu le 10 oct. 2018
Hi Geoff Thanks for your review. Greatly appreciated.

6/10 – Acceptable

Voyageur vérifié

Points forts : État et installations de l’hébergement
Points faibles : Propreté
Nice hotel, service was okay but not great.
The hotel was lovely and out in the country, and the wine tasting on site was great. The person on reception was working in the restaurant too when we arrived and was very busy and not very helpful. Equally, when we pointed out our bathroom was dirty she immediately moved our room to a clean one, and was much more helpful. Was an okay stay but I'd look at other options in future.
Brian S a répondu le 10 oct. 2018
Hi Anonymous Thanks for your review. Glad your stay with us was enjoyed.

10/10 – Excellent

Kate

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Delightful surprise
Great food, Warm room, hot bath, soft bed. Not bad for accommodation booked from the supermarket car park 10 minutes before arriving. We were driving through the area on our way to Hall's Gap when the heavy rain made us decide to find somewhere to stay rather then continue on in the dark and the wet, so we stopped under the streetlight and used the Hotels.com app to find a room locally. Given that we did not even know the name of the town, it worked out beautifully! The staff welcomed us warmly even though the booking had not come through yet and the whole process was very smoothly handled
Brian S a répondu le 10 oct. 2018
Hi Anonymous Thanks for your positive review.

10/10 – Excellent

laura, Melbourne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A beautiful stay
A beautiful romantic getaway location. We stayed as a small group and really enjoyed ourselves. I'm looking forward to staying again during the summer.
Brian S a répondu le 10 oct. 2018
Hi Laura Thanks for your review. Much appreciated.

10/10 – Excellent

colleen, Australia - VIC - Melbourne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Home away from home; Value: Bargain; Service: Go the extra mile; Cleanliness: Pleasant; Great food, friendly service. Will be back :)

10/10 – Excellent

Christine, Australia - TAS - Hobart

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless; Close enough to go to town if you have forgotten something

10/10 – Excellent

Anne, Australia - TAS - Regional TAS

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Value: Great deal; Service: Go the extra mile; Appreciated being able to eat dinner there and not have to drive home! We also had a great walk up Hanging Rock which is close by.

10/10 – Excellent

Lynne, Australia - VIC - Melbourne

Points forts : Propreté, service et personnel
Service: Go the extra mile;

10/10 – Excellent

JACQUELINE, Australia - VIC - Melbourne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Top of the line; Value: Fantastic; Service: Professional; Cleanliness: Spotless; Location is away from it all but still under a hour from the city. Staff were very friendly and very professional.

10/10 – Excellent

Nicole, Australia - VIC - Melbourne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Would recommend and definitely go back again

10/10 – Excellent

Brett, Australia - VIC - Melbourne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Above average; Value: Great deal; Service: Flawless; Cleanliness: Spotless;

10/10 – Excellent

Luke, Australia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.

10/10 – Excellent

Rodney, Australia - VIC - Melbourne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Home away from home; Value: Affordable; Service: Remarkable; Cleanliness: Beautiful; Calming atmosphere, excellent peacefull getaway

10/10 – Excellent

Tina, Australia - NSW - Regional NSW

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Value: Affordable; Service: Outstanding; Cleanliness: Spotless; We will definitely be back