6/10 Okay
Brandy
Travelled with family
Apr 22, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We chose The Clarion Strasburg for its location to Sight & Sound. I read the previous reviews, but was very surprised when we got to our 2 rooms. One room seemed clean, but the other was definitely NOT clean. It smelled like a wet dog and there was hair on the carpet. There was hair in the tub, a dead cricket, piece of food and a hair bead by the bed and the desk was so high, that it was unusable unless you stood up. The furniture was outdated, very scratched and or screwed back together. One bed was so close to the wall, that you either had to climb over the foot of the bed or risk rubbing the dirty wall and unplugging the surge strip for the tv. Which would probably explain why the mattress dipped to one side. The drop ceiling tiles were flimsy and moved when the door opened and closed and some were even missing. Anything that was wooden outside, was nearly, if not completely rotted thru and had just been repeatedly painted rather than replaced. We had to park very far from our room. The breakfast was minimal and basic, but did offer make your own waffles and some cereal. The toasters did not work well and had to be pushed down 2-3 times to toast a slice of bread. The upside was that the property felt safe and the staff was nice. I would not go back.