Title: Imperial Swan Hotel & Suites - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Imperial Swan Hotel & Suites Hotel with a conference center, near Family Fun Center ![Interior entrance](https://images.trvl-media.com/lodging/1000000/10000/2800/2762/d2a53450.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Suite, 1 King Bed with Sofa bed, Non Smoking | Living area](https://images.trvl-media.com/lodging/1000000/10000/2800/2762/30111625.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/2800/2762/026a6dec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Royal Room, 1 King Bed, Non Smoking | Living area](https://images.trvl-media.com/lodging/1000000/10000/2800/2762/8621d8bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Queen Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/10000/2800/2762/90375c4e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Imperial Swan Hotel & Suites is near Family Fun Center and Veterans Park. Guests enjoy in-room WiFi, an outdoor pool, and a health club. The hotel's wedding services ensure memorable celebrations. 4.2 ## Popular amenities - Pet-friendly - Air conditioning - Business services ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2762&PinnedHotelID=2762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2762&PinnedHotelID=2762&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2762&PinnedHotelID=2762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2762&PinnedHotelID=2762&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2762&PinnedHotelID=2762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2762&PinnedHotelID=2762&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2762&PinnedHotelID=2762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2762&PinnedHotelID=2762&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Desk, iron/ironing board, cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/1000000/10000/2800/2762/b21fa59e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Room, 2 Double Beds, Non Smoking ### Highlights Air conditioning Connecting rooms available Refrigerator Deep soaking bathtub Bathrobes Private bathroom Hair dryer Shower/tub combination - City view - Sleeps 4 - 2 Double Beds ![Desk, iron/ironing board, cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/1000000/10000/2800/2762/a8bcb061.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed with Sofa bed, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Refrigerator Sofa bed Deep soaking bathtub Bathrobes Private bathroom - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Desk, iron/ironing board, cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/1000000/10000/2800/2762/b21fa59e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking ### Highlights Air conditioning Connecting rooms available Refrigerator Deep soaking bathtub Bathrobes Private bathroom Hair dryer Shower/tub combination - City view - Sleeps 4 - 2 Queen Beds ![Desk, iron/ironing board, cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/1000000/10000/2800/2762/a8bcb061.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Refrigerator Deep soaking bathtub Bathrobes Private bathroom Hair dryer - City view - Sleeps 3 - 1 Queen Bed ![Royal Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/10000/2800/2762/f167a9d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Connecting rooms available Refrigerator Deep soaking bathtub Bathrobes Private bathroom Hair dryer Shower/tub combination - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![Suite, 2 Queen Beds, Pool Access, Poolside](https://images.trvl-media.com/lodging/47000000/47000000/46993600/46993580/0205b40b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### SpringHill Suites by Marriott Lakeland Downtown Lakeland - Pool - Breakfast included - Parking included - Free WiFi 9.4 Exceptional 849 reviews CA $200 CA $224 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Lakeland-Winter-Haven-Hotels-SpringHill-Suites-By-Marriott-Lakeland.h46993580.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=8468&destination=Lakeland&destType=MARKET&latLong=28.039465,-81.949806&searchId=9081b886-e230-4e6b-85f0-1d5d79d93031&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/113000000/112740000/112737600/112737553/c9426dd5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Home2 Suites By Hilton Lakeland North I-4 Lakeland - Pool - Breakfast included - Pet-friendly - Free WiFi 9.4 Exceptional 141 reviews CA $136 CA $153 total includes taxes & fees Nov 30 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLakeland-Hotels-Imperial-Swan-Hotel-Suites.h2762.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLakeland-Hotels-Imperial-Swan-Hotel-Suites.h2762.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C27.98993%2C-81.95704&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CNhDtGQS19u5rPdyfWwAqq5lpuc=) 4141 S Florida Ave, Lakeland, FL, 33813 #### What's nearby - Family Fun Center - 19 min walk - 1.6 km - Lakeside Village - 4 min drive - 4.0 km - RP Funding Center - 9 min drive - 7.2 km - Lake Mirror - 10 min drive - 7.2 km - Publix Field at Joker Marchant Stadium - 15 min drive - 10.7 km #### Getting around - Lakeland Station - 12 min drive - Tampa Intl. Airport (TPA) - 46 min drive #### Restaurants - ‪Chick-fil-A - ‬12 min walk - ‪Texas Roadhouse - ‬12 min walk - ‪Taco Bell - ‬14 min walk - ‪Ling's Buffet - ‬5 min walk - ‪Fresh Kitchen - ‬11 min walk ## About this property ### Imperial Swan Hotel & Suites Hotel near Lakeside Village Located close to Family Fun Center and Veterans Park, Imperial Swan Hotel & Suites provides a conference center. Guests can connect to in-room WiFi. You'll also find perks like: - Outdoor pool access nearby - Access to a nearby health club, 5 meeting rooms, and wedding services - A computer station, an elevator, and ATM/banking services - A TV in the lobby Room features All 168 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like WiFi. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge) - Bathrooms with deep soaking tubs and hair dryers - Refrigerators, microwaves, and electric kettles ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/210000/201200/201106/3ff6e208.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Lakeland Center Downtown Lakeland - Pool - Breakfast included - Pet-friendly - Free WiFi 8.6 Excellent 1,000 reviews CA $130 CA $145 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=201106&PinnedHotelID=201106&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/570000/569400/569376/277498d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baymont by Wyndham Lakeland Lakeland - Pool - Breakfast included - Pet-friendly - Parking included 4.8 1,017 reviews CA $79 CA $89 total includes taxes & fees Nov 2 - 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Pet-friendly - Parking included 6.6 1,018 reviews CA $104 CA $117 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=67610&PinnedHotelID=67610&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Apartment, Multiple Beds | Private kitchen](https://images.trvl-media.com/lodging/1000000/540000/535500/535485/74941f67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stayable Lakeland Lakeland - Pool - Pet-friendly - Parking included - Free WiFi 5.2 921 reviews CA $88 CA $99 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=535485&PinnedHotelID=535485&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) ### Parking and transportation - Wheelchair-accessible parking available ### Things to do - Outdoor pool (guest access) - TV in common areas ### Family friendly - Access to nearby outdoor pool - Crib (surcharge) - In-room microwave - In-room refrigerator - Living room - Rollaway/extra bed (surcharge) ### Conveniences - ATM - Limited-hour front desk ### Guest services - Housekeeping (on request) - Wedding services ### Business services - 5 meeting rooms - Computer station - Conference center (7,500 square feet of space) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ### More - 7 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Crib (surcharge) - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Deep soaking bathtub - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Food and drink - Coffee/tea maker - Electric kettle - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Living room ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 10:00 PM Early check-in subject to availability Early check-in fee: USD 25.0 Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 10:30 AM - 10:00 PM Front desk staffed during limited hours If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 11 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10.0 per stay Cribs (infant beds) are available for USD 10.0 per stay ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: USD 8.99 per accommodation, per night The resort fee includes: - Internet access - Self parking We have included all charges provided to us by the property. ### Optional extras - Pet deposit: USD 25.00 per stay - Pet fee: USD 25.00 per pet, per day - Service animals are exempt from fees - Early check-in fee: USD 25.0 (subject to availability) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: USD 10.0 per stay - Rollaway bed fee: USD 10.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation ### Property is also known as Imperial Swan Imperial Swan Hotel Imperial Swan Hotel Lakeland Imperial Swan Lakeland Imperial Swan Lakeland Hotel Lakeland Imperial Swan & Suites Imperial Swan Hotel & Suites Hotel Imperial Swan Hotel & Suites Lakeland Imperial Swan Hotel & Suites Hotel Lakeland ## Frequently asked questions ### Does Imperial Swan Hotel & Suites have a pool? > Yes, this property has outdoor pool access. ### Is Imperial Swan Hotel & Suites pet-friendly? > Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 11 lbs per pet. There's a deposit of USD 25.00 per stay and a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. ### What time is check-in at Imperial Swan Hotel & Suites? > Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of USD 25.0 (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Imperial Swan Hotel & Suites? > Check-out is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Imperial Swan Hotel & Suites located? > Located in the heart of Lakeland, this hotel is 1 mi (1.6 km) from Family Fun Center and within 3 mi (5 km) of Lakeside Village and Veterans Park. Polk Museum of Art and RP Funding Center are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Imperial Swan Hotel & Suites Reviews 4.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 86 8 - Good 90 6 - Okay 136 4 - Poor 185 2 - Terrible 503 ### 4.6/10 Cleanliness ### 5.0/10 Staff & service ### 3.6/10 Amenities ### 4.2/10 Property conditions & facilities ### 3.6/10 Eco-friendliness ### 10/10 Excellent #### Stephanie Nov 1, 2022 Liked: Cleanliness, staff & service, property conditions & facilities It was a quiet, clean hotel. ##### Stephanie Stayed 1 night in Oct 2022 ### 6/10 Okay #### Chad Mar 1, 2024 Liked: Staff & service With Hotels @ $300 a night, this property served its purpose. They seem to have a small staff, but they were nice and helpful. ##### Chad Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Luz Oct 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything ok ##### Luz Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Brenda Nov 18, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities nothing, I hated it. Expedia surprised me promoting this nasty place. the front desk staff is awful ##### Brenda Stayed 1 night in Nov 2024 ### 8/10 Good #### Thao Dec 18, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fast and friendly ##### Thao Stayed 1 night in Dec 2022 ### 4/10 Poor #### Caroline Apr 15, 2024 Disliked: Cleanliness, property conditions & facilities My crew told me it was the worst place they've stayed for work in Central Florida. Unfortunately, there are very few smaller hotels in the area! ##### Caroline Stayed 6 nights in Apr 2024 ### 2/10 Terrible #### Ricky Oct 24, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They gave away my room ##### Ricky Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Charles R Dec 14, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Absolute worst service I've ever received checking in!!! They could not keep track of who was in what room and there was a hour long wait!! Never stay here!!! ##### Charles R Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Malachi Jan 21, 2023 Disliked: Amenities, property conditions & facilities It was okay ##### Malachi ### 10/10 Excellent #### Lakisha Jul 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Place to Stay The only thing wrong with the room was that the light at the entrance at the door was out. Otherwise, it was a clean comfortable room. The fridge worked and so did the microwave. The front counter clerk was friendly, knowledgeable and quick at her job. ##### Lakisha Stayed 1 night in Jul 2024 ### 4/10 Poor #### Robert Apr 1, 2024 Disliked: Amenities, property conditions & facilities Old, no vending, no cable TV, old beds. Not the best stay. ##### Robert Stayed 1 night in Mar 2024 ### 4/10 Poor #### Gene Nov 8, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Staff does not speak English ##### Gene Stayed 3 nights in Nov 2024 ### 2/10 Terrible #### Shedrick Dec 5, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible place to stay for a night The room smelled like smoke and old garbage. The bathroom was very dirt and the room was supposedly a King size bed and it was two twins just horrible. And with a no refund policy there was nothing i could do. Would never stay again. ##### Shedrick Stayed 1 night in Dec 2024 ### 2/10 Terrible #### lisa Oct 16, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Receptionist great rooms horrible ac doesn’t even work ##### lisa Stayed 1 night in Oct 2024 ### 8/10 Good #### Robert May 11, 2023 #### Average stay The condition of the hotel was average at best. Improvements could be made to the rooms and common areas. The price matches the condition though. ##### Robert Stayed 1 night in May 2023 ### 8/10 Good #### Shannon Feb 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice enough for the price paid. Overall positive experience. The hotel was very nice for the price. Room was nice enough. Microwave and fridge in room but no coffee maker. Had to go to the front desk to get a remote for the tv. We were there two nights and did not get maid service so I don’t know if we stayed longer if there would have been anyone that came by. Lots of restaurants close by as well. ##### Shannon Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### Cathy Apr 10, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid the imperial swan The hotel has dirty and has been neglected needs lots of repairs ##### Cathy Stayed 2 nights in Apr 2023 ### 4/10 Poor #### jacqueline Oct 17, 2024 Walked into the lobby and it was very stinky. The lady at the desk seemed to be flirting with 2 customers.. and finally said she would be right with me. Waited. While waiting I looked up reviews… and saw a few about sleeping with the bed bugs… so I left. Did not stay. ##### jacqueline Stayed 1 night in Oct 2024 ### 2/10 Terrible #### cindy Jun 16, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Looked like it was under construction limited office hours, no ice machines, mustysmelling will never stay again ##### cindy Stayed 1 night in Jun 2024 ### 6/10 Okay #### David Sep 30, 2024 Disliked: Staff & service, amenities, property conditions & facilities No daily cleaning, no garbage pickup, ##### David Stayed 5 nights in Sep 2024 ### 2/10 Terrible #### Christina Nov 3, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never Again!!!! Absolutely terrible!!!! It smells, the phone and TV are broken, there is NEVER anyone available at the front desk, no towels/rags… So many things wrong I can’t even bring myself to try an find something nice to say. ##### Christina Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Gustavo Apr 3, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Dirty, dont do the room service during our stay ##### Gustavo Stayed 2 nights in Mar 2023 ### 2/10 Terrible #### Jaleesia Mar 13, 2023 Disliked: Staff & service, property conditions & facilities Horrible experience, bug problems, no hot water, & the staff was very rude. ##### Jaleesia Stayed 2 nights in Mar 2023 ### 2/10 Terrible #### Travis May 12, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities This place is run down dirty with homeless people sleeping out front. It is literally impossible to get someone at the front desk during regular businesss hours. Do not book at this hotel. ##### Travis Stayed 3 nights in May 2023 ### 2/10 Terrible #### Walter Apr 18, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 4 Star Crack House The room was nasty.. Bed Covers had cigarette burns. Hallways reeked of crack. Druggies hanging out front.. 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