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Reviews of Comfort Suites Waco North - Near University Area

2.5 out of 5
Comfort Suites Waco North - Near University Area
810 I35 N, Waco, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 607 out of 1212 reviews" "
Rating 8 - Good. 338 out of 1212 reviews" "
Rating 6 - Okay. 137 out of 1212 reviews" "
Rating 4 - Poor. 76 out of 1212 reviews" "
Rating 2 - Terrible. 54 out of 1212 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael, Fairview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful! Only issue was the key cards kept losing their magnetic assignment, so we had to keep getting them reset. That being said, the staff was incredibly apologetic each time, and prompt in fixing it each time.
Stayed 2 nights in Apr 2024
Response from S Tals on Apr 15, 2024
Dear Guest,Thank you very much for your stay, business and excellent ratings. Have a nice day.

8/10 Good

JoAnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from S Tals on Apr 15, 2024
Dear Guest,Thank you very much for your stay, business and excellent ratings. Have a nice day.

2/10 Terrible

Pedro, Miami

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My credit card was charged twice for the stay (not yet cleared), extremely pricey, faulty room television and after long waiting to be resolved we gave up.
Stayed 1 night in Apr 2024
Response from S Tals on Apr 12, 2024
Dear Guest,Please accept our apology for the inconvenience during your stay. Any additional hold on your card have been released so please check with your bank. Have a nice day.

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2024
Response from S Tals on Apr 11, 2024
Dear Guest,Thank you very much for your stay, appreciation and excellent ratings. Have a nice day.

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine for the price. Our room was at the highway side and a bit noisy. Room was generously sized.
Stayed 1 night in Apr 2024
Response from S Tals on Apr 10, 2024
Dear Guest,Thank you very much for your stay. Have a nice day.

10/10 Excellent

Marlen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

2/10 Terrible

donald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in on a Friday had an emergency come up on Saturday had to leave early, so when we left I knew I was going to be charged for Saturday night. Then they charged me another room rate for a penalty of checking out early. Was not informed of this found it on my credit card bill a day later. So was double charged for a night I did not stay.
Stayed 2 nights in Mar 2024
Response from S Tals on Apr 10, 2024
Dear Guest,Please accept our apology for the inconvenience. We will do further more research on your reservation and fix as soon as possible. Please call at the property if you still have any questions. Have a nice day.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff very friendly and helpful.
Stayed 1 night in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and convenient to get to. Staff was very helpful and friendly.
Stayed 2 nights in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

8/10 Good

Bonnie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

8/10 Good

Bonnie

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

10/10 Excellent

Latarsha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff wonderful breakfast children enjoyed pool
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and excellent ratings. Have a nice day.

8/10 Good

Matthew, Port Saint Lucie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ok. The only thing I didn’t like was the bath tub was a little stained. Overall. It was comfortable and the breakfast was good and convenient.
Stayed 4 nights in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. We have addressed issue to our maintenance team to fix it. Have a nice day.

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was good but it’s very close to the highway and very noisy with the traffic
Stayed 3 nights in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and excellent ratings. Have a nice day.

6/10 Okay

Amber

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service
Was there for 3 nights. Was a good hotel.
Stayed 3 nights in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic night’s sleep and a wonderful waffke for breakfast, but if youre coming from Houston, arrive in the daylight—the Faulkner Rd. Access is sketch! The bed was really comfortable, and although the hotel seemed really busy for the weekend, there was no noise problem. The one lady prepping breakfast for hundreds of guests Sunday morning had phenomenal hustle- and their waffle batter was better than many other hotel buffets offer. The front desk staff wasn’t too adherent to the front desk, but i had no complaints in checking in. Really can recommend this stay.
Stayed 2 nights in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the breakfast, staff really worked to have everything ready. Room was nice and clean
Stayed 2 nights in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

4/10 Poor

Tammy

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The beds were not comfortable. There was definitely a hole in the middle.
Stayed 1 night in Mar 2024
Response from S Tals on Apr 10, 2024
Dear Guest,Please accept our apology for your unpleasant stay. We have addressed all issues mentioned by you to our housekeeping team. We will work hard to score 10/10 on your next stay. Have a nice day.

6/10 Okay

Carl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is poorly located. Hard to get to and in a sketchy area. Desk clerk was smoking when we arrived and it took him several minutes before he came in to help. I would never stay here again!!!!!
Stayed 1 night in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 Excellent

Suzanne

Stayed 1 night in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and excellent ratings. Have a nice day.

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 Excellent

Kimberly, Fort Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. We will come back!
Stayed 1 night in Mar 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

8/10 Good

Erik, Chanhassen

Liked: Cleanliness, staff & service, property conditions & facilities
Great property recently remodeled
Stayed 1 night in Feb 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Feb 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to campus and all area attractions
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

8/10 Good

Sualata

Stayed 1 night in Feb 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and excellent ratings. Have a nice day.

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is extremely comfortable, clean. Nice staff. Good breakfast. Area around isn't special. Right at freeway entrance, so it's convenient.
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 Excellent

MIHAELA

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Gloria the front desk Manager on duty she was very professional and The Very Best!!!!🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆
Stayed 3 nights in Feb 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 Excellent

Mike

Business traveller
I thought it a very good value, with breakfast being provided. I’d go back.
Stayed 3 nights in Feb 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 Excellent

Charles

Stayed 1 night in Feb 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

4/10 Poor

Diana

Stayed 1 night in Feb 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 Excellent

Arnulfo

Business traveller
Liked: Cleanliness, staff & service, amenities
Receptionist was very helpful.
Stayed 1 night in Feb 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

6/10 Okay

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
The price was right. It felt safe. The room was as described. It wasn’t fancy or frilly. The included breakfast unfortunately was the main reason I chose this location and it was not quality. There was cereal and oatmeal and yogurt for back-up. Therefore it deserves 4 stars.
Stayed 3 nights in Feb 2024
Response from S Tals on Apr 10, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

6/10 Okay

Edward

Stayed 1 night in Feb 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay. Have a nice day.

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

2/10 Terrible

Brittani

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Treadmill doesn’t work and no bar!
Stayed 1 night in Feb 2024
Response from S Tals on Apr 10, 2024
Dear Guest,Please accept our apology for your unpleasant stay. We have addressed treadmill issue mentioned by you to our maintenance team. We will work hard to score 10/10 on your next stay. Have a nice day.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Nice decor
Stayed 1 night in Feb 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
The rate was great and the property was better than advertised. Very accommodating.
Stayed 1 night in Feb 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Feb 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 Excellent

ronald

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best staff
Stayed 1 night in Feb 2024
Response from S Tals on Apr 9, 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall our stay was good. Night staff was not overly friendly. Did his job and nothing else. We had stayed here a few years ago and there was a small bar but now it is no longer there.
Stayed 1 night in Feb 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Property conditions & facilities
Employees were the best, nice clean place, breakfast was good
Stayed 1 night in Feb 2024

4/10 Poor

Stephen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 1 night in Jan 2024

10/10 Excellent

Bonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Raziel

Travelled with family
Liked: Cleanliness, staff & service, amenities
We only stayed for one night. The place is clean and the food is fair. My son was able to eat.
Stayed 1 night in Jan 2024

10/10 Excellent

Cc

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with clean rooms. I was very satisfied and it accommodated me and my family…. Will book with them every time I’m in town.
Stayed 1 night in Jan 2024

10/10 Excellent

Guadalupe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the area it was in , close to stores. The staff was so helpful and nice, only thing that happened was that my room was never cleaned. They informed me they would clean it but didn’t.
Stayed 1 night in Dec 2023