Title: Hotel Embajador Puno - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Hotel Embajador Puno

Relax with an in-room cup of joe while planning your day of exploration. Discover hidden gems like Naval Museum just steps away.

## Photo gallery for Hotel Embajador Puno

![Reception - Hotel Embajador Puno (Puno)](https://images.trvl-media.com/lodging/5000000/4480000/4478600/4478549/82296e83.jpg?impolicy=resizecrop&rw=598&ra=fit)

![TV - Hotel Embajador Puno (Puno)](https://images.trvl-media.com/lodging/5000000/4480000/4478600/4478549/888791fc.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Triple Room - Hotel Embajador Puno (Puno)](https://images.trvl-media.com/lodging/5000000/4480000/4478600/4478549/bebf439c.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Breakfast served, Peruvian cuisine - Hotel Embajador Puno (Puno)](https://images.trvl-media.com/lodging/5000000/4480000/4478600/4478549/631f5cd5.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Interior - Hotel Embajador Puno (Puno)](https://images.trvl-media.com/lodging/5000000/4480000/4478600/4478549/246e7916.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Welcome to Hotel Embajador Puno, where you can enjoy a full breakfast on the on-site restaurant and unwind with a coffee at the coffee shop. Explore local art at the gallery or discover nearby attractions like Naval Museum and Pine Park from this hotel’s convenient location.

## Reviews

6.0

## Popular amenities

- Breakfast included
- Pet friendly
- Free WiFi
- Restaurant
- Air conditioning
- Business services

## Check prices for these days

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## Room options

All rooms

1 bed

2 beds

3+ beds

Showing 5 of 5 rooms

### View all photos for Single Room

![Single Room](https://images.trvl-media.com/lodging/5000000/4480000/4478600/4478549/b210e4ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Single Room

- City view
- 183 sq ft
- Sleeps 1
- 1 Twin Bed

### View all photos for Twin Room

![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/5000000/4480000/4478600/4478549/8ca9c9da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Twin Room

- City view
- 269 sq ft
- Sleeps 2
- 2 Twin Beds

### View all photos for Double Room

![Double Room](https://images.trvl-media.com/lodging/5000000/4480000/4478600/4478549/8252f88a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Double Room

- City view
- 269 sq ft
- Sleeps 3
- 1 Double Bed

### View all photos for Triple Room

![Triple Room](https://images.trvl-media.com/lodging/5000000/4480000/4478600/4478549/bebf439c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Triple Room

- City view
- 334 sq ft
- Sleeps 3
- 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

### View all photos for Quadruple Room

![Quadruple Room](https://images.trvl-media.com/lodging/5000000/4480000/4478600/4478549/35e31f28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Quadruple Room

- City view
- 323 sq ft
- Sleeps 4
- 1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg)

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## About the area

Located in Puno, Hotel Embajador Puno is in the city center and on the riverwalk. Arco Deustua and Puno Plaza de Armas are notable landmarks, and the area's natural beauty can be seen at Pine Park and Titicaca National Reserve. Naval Museum and San Juan Church are two other places to visit that come recommended. [Visit our Puno travel guide](https://www.expedia.ca/Puno.dx180535)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-15.83661%2C-70.02425&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fA-JipKC1AjqAUIfcx89m8b_i2g=)

Jr. Los Incas N° 289, Puno, 0051

### What's nearby

- ![Night scene in Puno city ](https://images.trvl-media.com/place/180535/8ee6fde2-8587-408d-acd5-765d2a73a978.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Pine Park  
5 min walk \- 0.5 km
- ![Lake Titicaca showing a garden and heritage architecture as well as a small group of people](https://images.trvl-media.com/place/6116948/7482f017-59eb-4f46-b4b3-1465834d1026.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Puno Plaza de Armas  
7 min walk \- 0.6 km
- ![Lake Titicaca which includes night scenes, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6116950/d1be5b50-686c-4aae-8129-e7deec30f794.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Puno Cathedral  
8 min walk \- 0.7 km
- Puno Central Market  
3 min walk \- 0.3 km
- Puno Port  
13 min walk \- 1.1 km

### Getting around

- Puno Station  
5 min walk
- Juliaca (JUL-Inca Manco Capac Intl.)  
63 min drive

### Restaurants

- Ricos Pan  
7 min walk
- Atajo Restaurant  
6 min walk
- Casa Grill La Estancia  
5 min walk
- Rupha Cafe  
7 min walk
- Los balcones De Puno  
7 min walk

## About this property

### Hotel Embajador Puno

Hotel near Puno Plaza de Armas

Located close to Naval Museum and Pine Park, Hotel Embajador Puno provides free full breakfast, a terrace, and an art gallery on site. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe. 

You'll also enjoy the following perks during your stay:

- A 24-hour front desk, smoke-free premises, and 1 meeting room
- A front-desk safe, concierge services, and tour/ticket assistance
- Luggage storage

Room features

All guestrooms at Hotel Embajador Puno include comforts such as air conditioning, in addition to amenities like free WiFi and safes. 

Extra amenities include: 

- Bathrooms with designer toiletries and showers
- TVs with cable channels
- Daily housekeeping and phones

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![Interior detail](https://images.trvl-media.com/lodging/4000000/3180000/3179900/3179873/c6aee703.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Front of property](https://images.trvl-media.com/lodging/2000000/1700000/1690700/1690620/9aabc4dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transportation

- No onsite parking available

### Food and drink

- Free full breakfast available daily 8:00 AM to 10:00 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant

### Things to do

- Art gallery
- Designer stores
- Shopping mall

### Family friendly

- Laundry facilities
- Rollaway/extra bed (surcharge)

### Conveniences

- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk

### Guest services

- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance

### Business services

- Meeting room

### Outdoors

- Garden
- In a provincial park
- On a lake
- On the boardwalk/promenade
- Terrace

### More

- Smoking not allowed

## Room amenities

### Bedroom

- Rollaway/extra bed (surcharge)

### Bathroom

- Designer toiletries
- Private bathroom
- Shower
- Soap
- Toilet paper
- Towels provided

### Entertainment

- TV with cable channels

### Food and drink

- Limited room service

### More

- Air conditioning (climate-controlled)
- Iron/ironing board
- Mobile key entry
- Phone
- Safe

## Policies

### Check-in

Check-in start time: 7:00 AM; Check-in end time: 9:00 PM

Contactless check-in available

Minimum check-in age: 18 

### Check-out

Check-out before noon

Contactless check-out available

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

Pets allowed for an extra charge of USD 20 per pet, per night

### Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 15.0 per night

Cribs (infant beds) are not available

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

- You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property. 

### Optional extras

- Pet fee: USD 20 per pet, per night
- Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

Property Registration Number 10023878670

### We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500\. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

### Property is also known as

Embajador Puno

Hotel Embajador Puno

Hotel Embajador Puno Puno

Hotel Embajador Puno Hotel

Hotel Embajador Puno Hotel Puno

## Frequently asked questions

### Is Hotel Embajador Puno pet-friendly?

### How much is parking?

### What time is check-in at Hotel Embajador Puno?

### What time is check-out at Hotel Embajador Puno?

### Where is Hotel Embajador Puno located?

## Have a question?

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## Reviews

## Hotel Embajador Puno Reviews

6.0

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 6.2

Cleanliness

### 7.8

Location

### 6.6

Staff & service

### 5.8

Property conditions & facilities

10 - Excellent

3

8 - Good

3

6 - Okay

6

4 - Poor

1

2 - Terrible

4

## Reviews

Verified

### 4/10 Poor

#### Marcos

Feb 17, 2019

Disliked: Property conditions & facilities, room comfort

#### Insatisfação 

Hotel mal conservado. Cheguei pela noite e informei que tinha uma reserva e as duas atendentes ficaram em silêncio. Depois de algum tempo perguntei: “E..?” Elas então disseram que não havia ninguém reservado e que não havia quarto disponível, sem acrescentar alguma alternativa. Perguntei o que poderia ser feito e elas nada. Então chegou outro atendente e esse sim consultou algo no computador e depois de algum momento liberou um quarto pra mim (não falaram que não havia disponibilidade de quarto? 🤔). O hotel é antigo e com aparência de mal conservado. Falaram que me levariam uma toalha de banho, coisa que só consegui na manhã seguinte descendo pessoalmente à recepção. A ducha estava gelada e depois de descer reclamando disseram que iam ligar o boiler (já não deveria estar ligado?🤔🤔). Mesmo tempos depois tomei um banho não mais gelado mas frio, em um frio de 7 graus. Meu conselho: gaste um pouquinho mais e vá pra outro lugar. 

##### Marcos

Stayed 1 night in Feb 2019

Verified

### 6/10 Okay

#### Sarah

Feb 12, 2019

Liked: Staff & service

#### Convenient location

The staff was really helpful and friendly. Convenient location. Older hotel and I suspect there is sewage problems because there was a not so nice smell to the bathrooms. 

##### Sarah

Stayed 1 night in Feb 2019

Verified

### 2/10 Terrible

#### Annika

Sep 29, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Dåligt hotel 

Mögel i rummet svårt att andas hela natten, fläckar på väggar och mattan, sängkläder lukta illa, rent ut sagt äckligt, fanns inte något att köpa, fanns inga gafflar, personalen verkade inte vilja ha gäster, undermåligt med tanke på vad det kostar, jag checkade ut efter en natt. 

##### Annika

Stayed 7 nights in Sep 2018

Verified

### 10/10 Excellent

#### Aline

May 11, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Boa estadia em Puno

O hotel é super bem localizado, os funcionários foram muito cordiais e agradaveis. Fizemos o check out as 10, porém precisavamos deixar nossa bagagem no hotel e os funcionários a guardaram com toda segurança.

##### Aline

Verified

### 2/10 Terrible

#### Claudio

Jun 1, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### horrível

hotel péssimo, parece abandonado, de manhã o funcionário fica dormindo e o mesmo se quer prepara o café da manhã na hora marcada por eles, péssimo atendimento, água quente só pedindo o tempo todo, péssimas toalhas, não recomendo

##### Claudio

Stayed 2 nights in May 2017

Verified

### 6/10 Okay

#### SW

Mar 5, 2017

Liked: Cleanliness, room comfort

#### 가격 대비 그럭저럭 괜찮습니다.

야간 버스 타고 푸노에 도착해서 택시타고 도착했는데 문 잠겨 있고 셔터 내려져 있어서 당황했어요. 다행히 일찍 체크인 해주긴 했는데 직원들 영어가 안 통하고 스페인어로 해야 되요. 뜨거운 물은 평소에는 보일러 안 켜놓는 것 같고, "Agua caliente, por favor"라고 요청하시면 보일러 켜줍니다.ㅎ

##### SW

Verified

### 8/10 Good

#### Mariel

Feb 29, 2016

Liked: Staff & service

Situé en plein centre, l'accès aux restaurants, banques et boutiques est facile à pied. Les résidents de la chambre voisine sont arrivés tard la nuit. Bruyant , mal isolé. Les vitres des fenêtres qui donne sur la petite terrasse sont vraiment sales.

##### Mariel

Verified

### 6/10 Okay

#### Yaren Elizabeth

Feb 14, 2016

Disliked: Cleanliness

#### Podría ser mejor

Ubicación muy conveniente, cerca de los principales puntos de la ciudad. Desayuno incluido rutinario y básico. No limpian el cuarto a menos que lo solicites. Al c/ in no nos explicaron que si no lo solicitabas no te limpiaban nada. Cuarto comodo para descansar lo suficiente. Tv antigua sin buena señal. Agua caliente solo cuando ellos quieren. Cuando indique que no salía agua caliente me dieron como respuesta que el chico que ve eso no estaba. Ese día toco bañarse con agua fría considerando el clima frío de puno. Personal amable en líneas generales, no supieron darme razón Cúando solicite algunas indicaciones e información turística pero por lo menos no te contestan mal!

##### Yaren Elizabeth

Verified

### 8/10 Good

#### Verified traveller

Jan 27, 2016

Liked: Cleanliness, staff & service

#### Hotel con buena ubicación 

Un hotel que se encuentra cerca del centro, estación de trenes, terminal terrestre y con muy buen ambiente.

##### Verified traveller

Verified

### 2/10 Terrible

#### Réal

Mar 10, 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### À ne pas recommander à personnes.

L hôtel était très bien située mais aucun confort , la pluie entrait de partout, il a fallu s acheter du papier hygiénique car ils disaient ne pas en avoir,les serviettes semblaient avoir été utilisé sans lavages,,, Aucune lumières le soir dans les corridors surtout au troisième étage.

##### Réal

Verified

### 6/10 Okay

#### Verified traveller

Jul 14, 2012

立地はすごく良かったが、この程度のホテルとしては普通。特に特記することはなし。

##### Verified traveller

Verified

### 6/10 Okay

#### Verified traveller

May 3, 2012

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

#### decent cheap hotel

The hotel was fine, no maid service, breakfast included, had an internet terminal. Staff was helpful for finding buses, tours, etc. Good location, close to train, super market, and walking distance to the main tourist area (bars/clubs). There was a problem with the water pressure and one day we did not have hot water because the pumps failed. This was a frequent occurrence.

##### Verified traveller

Verified

### 6/10 Okay

#### Verified traveller

Jan 16, 2012

Liked: Cleanliness

#### Not a 3-star hotel

Was definitly more like a hostal than hotel, miles away from 3 stars (internationally at least). The room was comfortable. Location not the best for tourists but a walking distance from the 'center'. Misrepresenting marketing and therefore didn't live up to our expectations.

##### Verified traveller

Verified

### 10/10 Excellent

#### GUILLERMO

Sep 23, 2011

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### BUENA ATENCION

Los dos días que nos hospedamos en el Hotel Embajador fuimos muy bien atendidos y el desayuno fue oportuno en el tiempo y bien servido gracias GUILLERMO

##### GUILLERMO

Verified

### 10/10 Excellent

#### gustavo

Feb 12, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

##### gustavo

Stayed 2 nights in Feb 2020

Verified

### 2/10 Terrible

#### Victoria

Aug 5, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

##### Victoria

Stayed 6 nights in Jul 2019

Verified

### 8/10 Good

#### JUAN PABLO

Sep 18, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

##### JUAN PABLO

Stayed 1 night in Sep 2017