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There were many things we liked about the property. We loved the big room (suite). We loved that it had a dining table, fridge, microwave, pull-out sofa, indoor pool and spa, happy hour, and FREE breakfast. We only have two complaints: check-in and one unfriendly staff. Check-in was a bit slow. I ...
Pros: I love our room. Very nice view of the valley. Linens are soft and smell clean. Cons: Poor customer service skills at the front desk. The staff don’t make eye contact.
Great location, great staff,, great amenities, beautiful 1 bedroom condo,really BAD housekeeping. Even with that fact I would still recommend.
Nice location - close to restaurant and beach, room is reasonable sized but the bed is a little to soft.
Place was nice, close to the heavenly gondola and shopping areas. The room was clean, and staff were helpful. Would love to stay again here.
Great room and location. Appreciated the underground parking and ski locker storage.
The front desk staff was very helpful. Nice customer service.
Great location for Diamond Peak skiing - close to Incline Village eating
location is excellent, short walk to heavenly village. It is an older property but maintained well, check in staff was outstanding & explained the property’s lay out & activities really well