Ratings based on 615 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Uno de los mejores hoteles que eh visitado

Posted 5-Jan-2017
Sientes que estás en medio del bosque, la nieve cayendo sobre el techo y una sensación de contacto con la naturaleza inigualable.
1out of 5
by A verified traveller fromTurlock, Ca

Over priced

Posted 30-Dec-2016
Our room had someone elses shirt left on the bench, a used coffee mug in bathroom, some sort of body hair on bathroom counter and metal bucket on tv stand. After telling the front desk and them supposedly cleaning the room the same hair was on the counter, shirt and coffee mug was moved to the railing outside our door. The floor is black tile that was filthy and my husband made mud prints in the shower from the filthy floor. I kept tripping over the shower drain which wasnt attatched and if you want a wash cloth forget it. They dont put those in the room.
4out of 5
Recommended
for Everyone
by A verified traveller fromsan francisco

Quiet location close to gondola

Posted 27-Dec-2016
Overall a good experience. There was a slight issue with our room not being available but resolved quickly. Great breakfast. Family room great but beds too soft - they could replace mattresses. Also room smelled musty, carpet looked like it could use deep clean/replacement.
4out of 5
Recommended
for Everyone
by A verified traveller fromHouston

Nice hotel close to the Heavenly Gondola

Posted 14-Dec-2016
Pros: newly renovated, free breakfast
Cons: more breakfast options
Location: Skiing, shopping, eating, casinos, hiking
went for a week, great for skiing, casinos right across the street
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Dec-2016
I would like to see a usp port. Reason for this is I was not planning on spending the night at Lake Tahoe and did not bring a wall plug but did bring my cable if I only had a USB port to connect it that would have been great
5out of 5
Recommended
for Everyone
by A verified traveller

Really nice hotel with great amenities and staff.

Posted 3-Dec-2016
Great and very close to heavenly. Would definitely book again
5out of 5
Recommended
for Everyone
by A verified traveller fromSacramento, Ca.

Posted 2-Dec-2016
Great hotel located within walking distance of Heavenly village. Really love the beer garden.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Nov-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller fromUS

Excellent hotel close to the lake!

Posted 23-Nov-2016
Hotel was great! Travelled with family with young kids for only one night.. Checked in early by the friendly staff. Stayed in the family room with mountain views. Free breakfast and clean rooms. I would in a heartbeat rebook this hotel! Staff very helpful and friendly, especially at the beer garden restaurant. Bearcamp hotel Rocks!
5out of 5
Recommended
for Everyone
by A verified traveller fromSacramento CA

Convenient location with good food and beer

Posted 22-Nov-2016
The hotel is conveniently located walking distance to heavenly village and the lake. Room amenities are fairly basic but clean and comfortable. Beer garden is great, good food, good beers. Come here for the beer and food and clean facility. Friendly staff. Only cons - TV has poor reception with only basic channels - not really watchable. The furnace/heater needs instructions - I'm a technical person and was still a bit confused with the operation of it. This hotel is best served as -- wait for it -- a base camp for your other activities in Tahoe. Not necessarily a hotel for staying in your room.