Find Hotels by Romantik Hotel in Lake Neuchatel from CA $284

"The hotel was very close to the main station and shopping. The staff was friendly and helpful."

"We are seniors in our 70s and 60s visiting Switzerland for the 1st time. We reserved 1-night stay in Hotel National Bern thru Hotel.com then decided to use Bern as base to do day trips, but at last minute no more room available thru Hotel.com. We reserved additional 3 nights thru Hotel National’s web site. During checking-in, Lady Tanja at reception desk looked at our physical conditions and offered possibility of 4-night stay without changing room. There were difficulties of two reservations in different room categories. With the help of her colleague Lady Malwina, Tanja patiently spent time to comb thru options and later informed us that the difficulty was resolved and we would not need to change room during our stay. The two lady’s warm help to seniors represents the high standard of customer service of Hotel National’s Bern. We have also experienced great service in breakfast room and daily room cleaning. Thank you. "

"View was amazing. Room was clean"

"Very clean, spacious and quiet. Bus stop is less than a minute walk, frequent service. I didn’t receive Check-in instruction email with check-in code, but the staff was there to help me (9am-8pm only). Other local train stations are in walkable distance (15-20 min) if you don’t mind walking. Great value to stay in Bern."

"Great location, walkable from the train. Very nice check in staff. We had to take a twin room and the beds were not great, they are lower at the head of the bed than at the foot. They don’t have any extra pillows in the whole hotel. It was great to have a nice size shower and a portable fan for the bedroom area. "

"Staff were very friendly and helpful. Breakfast is definitely worth the price.Great choice of foods and well prepared. Excellent coffee. Only complaint was the bed. One side was saggy and uncomfortable. Other side was ok. "

"Superior customer focus. Spectacular hotel Gorgeous rooms. And La Table - one of a kind creativity, excellence in service, and creative delicious cuisine!"

"Excellent location, wonderfully staff. "

"The only issue was that I had to wait to get checked in. I did get a balcony overlooking the lake. And I didn't pay for a special room. I loved the tiny room. The tub shower was a bit small. But, it was so cute and what a view and it had all you could need. I wish it was my permanent apartment. I stayed at the hotel in front of it two nights before. This was much better. One street away from the noise. Great black out drapes. TV was good. A great way to end my trip. And I'm a difficult grader."