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Hotel Rothaus Luzern & Peruvian Culinary Art – Avis

3 out of 5
Hotel Rothaus Luzern & Peruvian Culinary Art
Klosterstrasse 4, Lucerne

Avis

7,4

Bien

Note de 10 – Excellent, d’après 77 avis sur 324." "
Note de 8 – Bien, d’après 127 avis sur 324." "
Note de 6 – Acceptable, d’après 70 avis sur 324." "
Note de 4 – Médiocre, d’après 30 avis sur 324." "
Note de 2 – Terrible, d’après 20 avis sur 324." "

7,8/10

Propreté

8,0/10

Service et personnel

7,2/10

Commodités

7,2/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

xavier

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023

8/10 – Bien

MISCHLER

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en août 2021

4/10 – Médiocre

Voyageur vérifié

Voyage de couple
Points faibles : Propreté, service et personnel et commodités.
Les , près du centre Les-, bruyant, pas propre
Séjour de 1 nuit en juillet 2021

8/10 – Bien

Antonio

Séjour de 1 nuit en octobre 2020

8/10 – Bien

Sophie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Les chambres et sdb sont clean et fonctionnelles, l'hôtel est idéalement situé près de la gare et du centre de Lucerne, bien indiqué sur le fléchage des hôtels de la ville, dommage pas de parking à proximité mais parc mètres onéreux.
Séjour de 1 nuit en août 2019

6/10 – Acceptable

Valérie

Points faibles : Propreté, confort de la chambre
Séjour de 1 nuit en juillet 2019

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bon rapport qualité prix, à deux minuted du centre-ville historique et toutes les attractions. Personnel très accueillant et serviable. Le restaurant Péruvien « Pikante » est un délice et les prix sont abordables. En somme c’est un excellent hôtel 3 étoiles
Séjour de 1 nuit en juillet 2019

10/10 – Excellent

Jessica

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2019

2/10 – Terrible

Haowen

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Il faut éviter !!!
Il n'y a personne dans l'accueil après 22h. Il faut faire attention, si vous avez des soucis, vous serez tout seul. Car il n'y a personne et pas de numéro d'urgence non plus. Vous devez vous débrouiller......
Séjour de 1 nuit en juin 2019

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Service et personnel, commodités
Location, tout est accessible à distance de marche
Séjour de 2 nuits en mai 2019

8/10 – Bien

Marc

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
hôtel idéalement situé
hôtel très sympathique, malheureusement le restaurant était en travaux et aux alentours il n'y avait pas trop d'autres restaurant. le personnel est adorable.
Séjour de 3 nuits en septembre 2018

8/10 – Bien

Joanne, Fenwick

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We have stayed here twice. The rooms are clean and nice. I would give it 5 stars but our shower had black spots in the sealant along the base, looks very unsightly and the shower glass door wouldn't slide closed without having to physically lift the thing up as you slide it, a pain in the butt. Otherwise we like staying here because it is very convenient to the river and bridges, not too expensive (for Switzerland), the front desk is great and the breakfast is very good! I will stay again :)
Séjour de 3 nuits en décembre 2023

8/10 – Bien

Ulrich

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Das Personal ist sehr freundlich und zuvorkommend. Sie sind für das Wohl des Kunden bemüht. Hierfür ein herzliches BRAVO
Séjour de 1 nuit en décembre 2023

8/10 – Bien

YUK YI

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Tita

Séjour de 1 nuit en décembre 2023

8/10 – Bien

Hans-Peter

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
gutes Frühstück
Séjour de 1 nuit en octobre 2023
Hotel Rothaus Team a répondu le 30 oct. 2023
Dear GuestThank you very much for booking our hotel. We really appreciate your amazing feedback. We hope to see you soon again. Best Regards

8/10 – Bien

juhyoung

Séjour de 2 nuits en octobre 2023
Hotel Rothaus Team a répondu le 30 oct. 2023
Dear GuestThank you very much for booking our hotel. We really appreciate your amazing feedback. We hope to see you soon again. Best Regards

8/10 – Bien

Desiree

Séjour de 2 nuits en octobre 2023
Hotel Rothaus Team a répondu le 13 nov. 2023
Dear GuestThank you very much for booking our hotel. We really appreciate your amazing feedback to our hotel. We hope to welcome you soon again with a even better stay.Best RegardsHotel Rothaus Team

10/10 – Excellent

Beatriz

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is clean and close to everything - main train station, grocery stores, dining services & others. Staff are nice and helpful..Breakfast was good..will recommend this hotel..you get free bus ticket around the area while staying in Lucern.
Séjour de 2 nuits en octobre 2023
Hotel Rothaus Team a répondu le 30 oct. 2023
Dear GuestThank you very much for booking our hotel. We really appreciate your amazing feedback. We hope to see you soon again. Best Regards

10/10 – Excellent

Mary

Séjour de 1 nuit en octobre 2023
Hotel Rothaus Team a répondu le 13 nov. 2023
Dear GuestThank you very much for booking our hotel. We really appreciate your amazing feedback to our hotel. We hope to welcome you soon again with a even better stay.Best RegardsHotel Rothaus Team

10/10 – Excellent

Hans-Peter

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Sejr gutes Frühstück und Preis-Leistungsverhältnis
Séjour de 1 nuit en octobre 2023
Hotel Rothaus Team a répondu le 30 oct. 2023
Dear GuestThank you very much for booking our hotel. We really appreciate your amazing feedback. We hope to see you soon again. Best Regards

10/10 – Excellent

SHALIN

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
I loved staying at the property, it is located close the all the essential areas
Séjour de 3 nuits en septembre 2023
Hotel Rothaus Team a répondu le 30 oct. 2023
Dear GuestThank you very much for booking our hotel. We really appreciate your amazing feedback. We hope to see you soon again. Best Regards

4/10 – Médiocre

Lori

Voyage en groupe
Points faibles : Commodités, état et installations de l’hébergement
Rooms are way to small, showers were extremely small and no air. Only a fan in the room. Breakfast was good. Location was also good.
Séjour de 2 nuits en septembre 2023
Hotel Rothaus Team a répondu le 30 oct. 2023
Dear GuestThank you for your feedback, we are sorry that your stay wasn't as expexted. We will work on it that your next stay gonna be better.Best Regards

2/10 – Terrible

Andrew

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Checked in with a gentleman who was very cordial and helped us stow our bags to wait until the 3:00 pm check in. I don’t recall his name because no one offers names or wear name tags. Rooms do not have air conditioning but do have fans which “can circulate air”. We checked out Sunday morning at 7:00 am to make the 15 minute walk to the train station. No one at the desk and there was a barricade pulled down in front of the desk. Upon arrival at the station, I realized I accidentally left my camera and charging cord pack behind on the desk in our room. I knew it as soon as we got on the train. I attempted to call the hotel…no answer. I finally got ahold of them at 12 noon when we reached Heidelberg. I was told they would check my room, “please call back in five minutes.” I did, I spoke with an entirely different person 7 minutes later. He informed me his associate was still checking. He came back and told me nothing was in the room and it was now clean. I offered a reward for its return and explained that it’s return would be appreciated if it was found. I said I’d call back in the morning to check after the cleaning staff returned. We placed at least 6 calls for my personal phone which went unanswered. It’s my error, I left it behind and that’s on me. But I knew exactly where I left it and knew it in 20 minutes. Watch your belongings it would seem this place may be run by less than reputable people. 1 star, if I could give a zero, I would.
Séjour de 2 nuits en septembre 2023
Hotel Rothaus Team a répondu le 30 oct. 2023
Dear GuestThank you for your feedback, we are sorry that your stay wasn't as expexted. We will work on it that your next stay gonna be better.Best Regards

6/10 – Acceptable

Roald

Séjour de 2 nuits en septembre 2023
Hotel Rothaus Team a répondu le 30 oct. 2023
Dear GuestThank you for your feedback, we are sorry that your stay wasn't as expexted. We will work on it that your next stay gonna be better.Best Regards

8/10 – Bien

Karren

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff were great, breakfast delicious, bed was good. Handy to everything. Bath/ shower was awkward to get in and out of
Séjour de 2 nuits en septembre 2023
Hotel Rothaus Team a répondu le 30 oct. 2023
Dear GuestThank you very much for booking our hotel. We really appreciate your amazing feedback. We hope to see you soon again. Best Regards

8/10 – Bien

Jack

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Mooi voor kort verblijf
Een prima basic kamer voor kort verblijf.
Séjour de 3 nuits en septembre 2023
Hotel Rothaus Team a répondu le 30 oct. 2023
Dear GuestThank you very much for booking our hotel. We really appreciate your amazing feedback. We hope to see you soon again. Best Regards

10/10 – Excellent

Serina

Points forts : Service et personnel, confort de la chambre
Séjour de 2 nuits en septembre 2023
Rothaus Team a répondu le 28 sept. 2023
Dear GuestThank you for booking our hotel. We really appreciata your amazing feedback to us. We hope to welcome you soon again even with a better stay.Best RegardsHotel Rothaus Team

10/10 – Excellent

Stephen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023
Rothaus Team a répondu le 28 sept. 2023
Dear GuestThank you for booking our hotel. We really appreciata your amazing feedback to us. We hope to welcome you soon again even with a better stay.Best RegardsHotel Rothaus Team

10/10 – Excellent

Robin

Séjour de 2 nuits en septembre 2023
Rothaus Team a répondu le 28 sept. 2023
Dear GuestThank you for booking our hotel. We really appreciata your amazing feedback to us. We hope to welcome you soon again even with a better stay.Best RegardsHotel Rothaus Team

10/10 – Excellent

Yadira Rios

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff went far and beyond to make our stay really enjoyable and unforgettable. The hotel is very nice and very close to the old city.
Séjour de 1 nuit en septembre 2023
Rothaus Team a répondu le 28 sept. 2023
Dear GuestThank you for booking our hotel. We really appreciata your amazing feedback to us. We hope to welcome you soon again even with a better stay.Best RegardsHotel Rothaus Team

6/10 – Acceptable

Thomas

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
OK budget-mid range hotel
Budget-midrange hotel in central Luzern with easy access to everything. Friendly staff and good breakfast. A bit worn down and my single room did not even have a small desk or table although there was space for it. Just a chair against the wall did not meet my standards neither for working nor eating a take away dinner.
Séjour de 2 nuits en septembre 2023
Rothaus Team a répondu le 28 sept. 2023
Dear GuestThank you for booking our hotel. We really appreciata your amazing feedback to us. We hope to welcome you soon again even with a better stay.Best RegardsHotel Rothaus Team

8/10 – Bien

Mürsel

Séjour de 2 nuits en septembre 2023
Rothaus Team a répondu le 28 sept. 2023
Dear GuestThank you for booking our hotel. We really appreciata your amazing feedback to us. We hope to welcome you soon again even with a better stay.Best RegardsHotel Rothaus Team

10/10 – Excellent

Maria Dolores

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bien
Bien ubicado cerca de la estación y del casco histórico. Cerca de una lavandería. El desayuno cumple nada más. La puerta de cristal del baño hace que se ilumine toda la habitación en las noches. habitación amplia. En general bien
Séjour de 2 nuits en septembre 2023
Hotel Rothaus Team a répondu le 21 sept. 2023
Dear GuestThank you for booking our hotel. We really appreciate your amazing feedback to our hotel. We are looking forward to welcome you soon again with a even better stay.Best RegardsHotel Rothaus Team

6/10 – Acceptable

Ryan

Voyage de couple
Pros: Good location for walking, public transportation, and sights. Yummy breakfast. Cons: Bathroom left a lot to be desired for- pictures definitely looked better. Shower/tub was small and awkward. When checking in received a key for an occupied room which led to an awkward encounter.
Séjour de 5 nuits en septembre 2023
Hotel Rothaus Team a répondu le 18 sept. 2023
Dear GuestThank you for booking our hotel. We appreciate your feedback really. We are sorry that your stay didn't fit with your expectation. We hope to welcome you soon again with a better stay.Best RegardsHotel Rothaus Team

6/10 – Acceptable

Christopher

Points forts : Propreté
Séjour de 1 nuit en septembre 2023
Hotel Rothaus Team a répondu le 18 sept. 2023
Dear GuestThank you for booking our hotel. We appreciate your feedback really. We are sorry that your stay didn't fit with your expectation. We hope to welcome you soon again with a better stay.Best RegardsHotel Rothaus Team

6/10 – Acceptable

Pim

Points forts : Propreté, service et personnel
Séjour de 1 nuit en septembre 2023
Hotel Rothaus Team a répondu le 15 sept. 2023
Dear GuestThank you for booking our hotel. We really appreciate your feedback. We hope if you visit us again you will have a better stay.Best RegardsHotel Rothaus Team

6/10 – Acceptable

Romina

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Hotel is really well located and a good breakfast provided however rooms and bathrooms lacked lustre and could to with some renovation.
Séjour de 2 nuits en septembre 2023
Rothaus Team a répondu le 11 sept. 2023
Dear GuestThank you very much for booking our hotel. We are sorry that your stay didn't fit with you expectations but we hope to welcome you soon again with a better stay.Best RegardsHotel Rothaus Team

10/10 – Excellent

Percy, Milpitas

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent Breakfast. Good rooms. Rooms had fans. Complementary water bottles. They stored my bags after check out. 5 minutes walk to Luzern Center area. Front desk very good and helpful. If you are checking in late, you need to call them because they are not open late. They will provide code to enter the hotel and collect keys.
Séjour de 1 nuit en septembre 2023
Rothaus Team a répondu le 11 sept. 2023
Dear Guest Thank you very much for booking our hotel. We really appreciate your amazing rating. We hope to welcome you soon again even with a better stay.Best RegardsHotel Rothaus Team

10/10 – Excellent

MYEONGSU

Séjour de 2 nuits en août 2023
Hotel Rothaus Team a répondu le 21 sept. 2023
Dear GuestThank you for booking our hotel. We really appreciate your amazing feedback to our hotel. We are looking forward to welcome you soon again with a even better stay.Best RegardsHotel Rothaus Team

8/10 – Bien

Shailesh

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Located within 10 minutes walking distance from the train station. Family room met our needs, balcony access was nice.
Séjour de 2 nuits en août 2023
Rothaus Team a répondu le 11 sept. 2023
Dear Guest Thank you very much for booking our hotel. We really appreciate your amazing rating. We hope to welcome you soon again even with a better stay.Best RegardsHotel Rothaus Team

8/10 – Bien

Antonio

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Highly recommended.
Great service, attitude and very friendly staff. All went smoothly and everyone was accommodating and attentive.
Séjour de 1 nuit en août 2023
Rothaus Team a répondu le 11 sept. 2023
Dear Guest Thank you very much for booking our hotel. We really appreciate your amazing rating. We hope to welcome you soon again even with a better stay.Best RegardsHotel Rothaus Team

10/10 – Excellent

Andrew

Séjour de 1 nuit en août 2023
Rothaus Team a répondu le 11 sept. 2023
Dear Guest Thank you very much for booking our hotel. We really appreciate your amazing rating. We hope to welcome you soon again even with a better stay.Best RegardsHotel Rothaus Team

8/10 – Bien

José

Points forts : Service et personnel
Points faibles : Propreté
Séjour de 4 nuits en août 2023
Rothaus Team a répondu le 11 sept. 2023
Dear Guest Thank you very much for booking our hotel. We really appreciate your amazing rating. We hope to welcome you soon again even with a better stay.Best RegardsHotel Rothaus Team

4/10 – Médiocre

Mattias

Séjour de 1 nuit en août 2023
Rothaus Team a répondu le 11 sept. 2023
Dear GuestThank you very much for booking our hotel. We are sorry that your stay didn't fit with you expectations but we hope to welcome you soon again with a better stay.Best RegardsHotel Rothaus Team

8/10 – Bien

Bruce

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
nice staff and breakfast!
Séjour de 1 nuit en août 2023
Hotel Rothaus Team a répondu le 25 août 2023
Dear GuestThank you very much for booking our hotel. We really appreciate your feedback. We hope to welcome you soon again even with a better stay.Best RegardsHotel Rothaus Team

6/10 – Acceptable

Paul

Points forts : Propreté, service et personnel
The room was very small, with no desk and bright lights outside with the need to keep the window and curtains open to cool the room. The sink did not function: no water at either end hot or cold, only in the middle. It needs repair.
Séjour de 1 nuit en août 2023
Hotel Rothaus Team a répondu le 25 août 2023
Dear GuestThank you very much for booking our hotel. We really appreciate your feedback. We are sorry for the things that wasn't as that great as expected. We are looking forward to upgrade the things that weren't that good. We hope to welcome you soon again with a better stay.Best RegardsHotel Rothaus Team

8/10 – Bien

Coen

Points forts : Service et personnel
Prima functionele low cost accommodatie op loopafstand van centrum.
Séjour de 1 nuit en août 2023
Rothaus Team a répondu le 17 août 2023
Beste gastBedankt voor uw boeking in ons hotel. Bedankt voor uw feedback over ons hotel. Wij hopen u nogmaals te mogen verwelkomen.Hartelijke groetenHotel Rothaus-team

6/10 – Acceptable

Julie

Voyage en groupe
Points forts : Service et personnel
Ikke det beste, men helt OK
Litt slitt hotell. Badet trenger en kraftig oppussing. Det var både lite, slitt og og lyset fungerte ikke ordentlig. Selve rommet var greit nok, litt trangt men ikke krise. Det er ikke ac så det ble ganske varmt selv med en vifte. Vifta var veldig bråkete og bevegelsesfunksjonen fungerte ikke. Den måtte derfor bare kunne stå i en retning hele tiden. Frokosten var bra. Ikke kjempestort utvalg, men så lenge brødet er ferskt og det er noen alternativer til pålegg så krever ikke jeg så mye mer. Betjeningen var også veldig hyggelig, og hotellet ligger godt plassert i byen. Kort gangvei til det meste. Vi hadde et helt greit opphold her, men tror nok jeg vil forsøke å finne et annet hotell hvis jeg skal tilbake til Luzern ved en senere anledning.
Séjour de 4 nuits en juillet 2023
Hotel Rothaus Team a répondu le 10 août 2023
Dear GuestThank you for booking our hotel. We are sorry that you're stay wasn't as good as wanted. We have other rooms which are better, but they have an other price policy. We hope to welcome you soon with a better stay.Best RegardsHotel Rothaus Team

8/10 – Bien

Morakot

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The Peruvian receptionist is very friendly and helpful as well as the staff at the Restuatant We had a great time staying there plus the location just minutes walks from station
Séjour de 2 nuits en juillet 2023
Hotel Rothaus Team a répondu le 10 août 2023
Dear GuestThank you very much for booking our hotel. We really appreciate your feedback. We hope to welcome you soon again with a even better stay.Best RegardsHotel Rothaus Team