Ratings based on 878 Verified Reviews

3.9 out of 5
80% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 4-Jun-2017
Great time!!kids had fun and enjoyed Victor and his puppet Jose. My son is wanting the same puppet now..Thanks for the magic show!
Comment from Hotel Management
22-Jun-2017 by Josh, Hotel Management
Thank you for you comment and I will make sure that Victor and Jose Manager know what a good job they are doing!
2 out of 5
by A verified traveller from New York

water park was nice but rooms need improvement

Posted 18-May-2017
Pros: Water park and arcade was good staff was nice
Cons: ROOMS
room was just worn out peeling wall paper wriggled bedding very worn beds rugs stained damp smell and was very expensive for a standard room
2 out of 5
by A verified traveller from New York

Not worth the money.

Posted 8-May-2017
Pros: Scooby-Doo delivered cookies and milk to my boys before bed.
Cons: Cleanliness and water park.
Location: Right off the interstate, easy to find. Didn't go elsewhere.
I was not very pleased with this hotel. I paid a lot of money to stay here with my children and was beyond disgusted with the place. Started with the elevator. Looks like it was never vacuumed. That continued down the hall and into my room. I found little beads all over the room, dust, dirt and pubic hair in the bath tub. The sheets had lint all over the bedding and were extremely wrinkly. Then the water park....the slide to the kiddie pool was falling apart. There was rust everywhere and looked like mildew on the stairs. The entire place needs to be updated and fixed. Looks like they have did no maintenance on the place since they opened it.
3 out of 5
Recommended
for Everyone
by A verified traveller from Albany, NY

Water park needs a little help.

Posted 22-Apr-2017
The room was clean and the waterpark was a lot of fun, but it needs some work. The bathrooms need to be cleaned more frequently and they need to rethink how they run the lazy river. Letting people swim, walk and tube at the same time ina very strong current leads to a lot of little kids being "run over" by tubers. Also they allow people to "save" tables in the eating area for the day and so when people want to have lunch or s snack there is no place to sit.
5 out of 5
Recommended
for Everyone
by A verified traveller

Loved it!

Posted 20-Apr-2017
Awesome accommodations! Loved the water slides, the food and the activities!
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel is in great location with many activities.

Posted 17-Apr-2017
Overall, good stay for a weekend getaway...only concern was a delay in checking in.
4 out of 5
Recommended
for Families
by A verified traveller

great water park

Posted 13-Apr-2017
Location: close to outlet center for shopping
great for kids has lots for them to do, they will be entertained.
4 out of 5
Recommended
for Families
by A verified traveller

Big rooms and water park was great

Posted 22-Mar-2017
Pros: Attached to water park and lots for kids to do
Cons: Room cleanliness
Location: Lots of restaurants for families and great shopping
Rooms needed to be cleaned better and there was a chunk out of one of the walls.
5 out of 5
Recommended
for Families
by A verified traveller

Great fun for the kids

Posted 21-Mar-2017
I took my kids (under 10) & nephews (teens) for 3 days they had a great time. My kids loved the in hotel scavenger hunt. Rooms were clean and relatively comfortable, Restaurants were reasonably priced and we all enjoyed the food. Very well situated 10 minutes to either lake George or queensbury Outlets 5 minutes away. Great time good trip
4 out of 5
by Roy

This traveller left a rating score only Posted 20-Mar-2017 on Hotels