Ratings based on 594 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller from Rochester N Y

pleasant accommodations/ a little pricey

Posted 26-Aug-2015
Pros: Close to everything we wanted to do/go. Clean and well maintained. Staff was very informative.courteous and helpful.
Cons: Probably nothing can be done about the elevators. Too few for that may guests and floors. Drink prices at the amusement park ($4.50 for bottled water)
Location: Relatively close to the amusement park. Enjoyed mini trip to Lake George village.
All staff was pleasant and helpful Elevators were a little slow to get only to 1-4 floors. attraction that my granddaughter was particularly interested in was closed for renovation (Boogie board)
3 out of 5
Recommended
for Everyone
by A verified traveller from Purling, NY

Wow, what a deal!

Posted 10-Aug-2015
We got the family package which came with tickets to the park. Our room was spacious and clean. We spent three days at the park but only spent two nights at the hotel which made the price worth it. We had a blast. Food options weren't great. Breakfast buffet was plentiful and worth it. We got our money's worth.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Posted 9-Aug-2015
Very comfortable rooms, friendly and helpful staff !!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Great for families with kids

Posted 7-Aug-2015
Indoor water park enjoyable Able to walk to Great Escape Theme Park great that admission to park included with room
4 out of 5
Recommended
for Families
by A verified traveller from montreal

Perfect location

Posted 31-Jul-2015
Pros: Indoor water park
Cons: Very pricey on indoor restaurant
Location: Great escape was incredible
Nice place for kids.very well organized The food court should be less expensive
4 out of 5
Recommended
for Families
by A verified traveller from Granby

nice and close to downtown

Posted 28-Jul-2015
Pros: very clean and kid approved!!
Cons: maybe tell the clients when something is not going to be working
Location: outlets, eat, karting
disappointed because the surf was not working and they should have at least told us ahead of time. 3 boys really disappointed because they had tried it last year and loved it. I am not sure that we would of stayed if we would have known...I would chosen another hotel and just went to the Great Escape instead....maybe next year thats what we just might do or try Jay Peak instead....Great Escape 4 hours frim home and Jay Peak just 2 hours.
3 out of 5
Recommended
for Everyone
by A verified traveller from r

close to all attractions

Posted 27-Jul-2015
service ok from staff .but no maps for the parks .bad cleaning for rooms .internet weak .but entertainement for kids is xcellent and safe .u can walk to the park.and stores are not far .i will give them one more chance otherwise i will book elswere.
4 out of 5
Recommended
for Everyone
by A verified traveller from Delson, Québec

Hotel sur le site Great Escape (parc d'attraction)

Posted 21-Jul-2015
Nous avons adoré. :) Glissade d'eau à l'intérieur de l'hôtel sont vraiment agréable. Sur le site même du parc d'attraction. Tout près des commodités, restaurants, épiceries et autres...
3 out of 5
by A verified traveller from Litchfield, Ct

hotel was ok

Posted 18-Jul-2015
Staff was not as friendly as past visits, never saw characters. Just not the same
4 out of 5
by A verified traveller from White Plains, NY

Posted 18-Jul-2015
Pros: All inclusive indoor water park and access to amusement park, kid friendly
Cons: Rooms need more private areas
Location: Great location, many activities for families to do. Lots of shopping and affordable eateries
Even though room sleeps 6, the queen beds should be in a separate room for privacy. Sink in hallway provides no privacy as well. Lights in bathroom were dim. The light over the microwave was not working and we had to always ask for more towels to accommodate us.