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Reviews of Residence Gardasee Apartments with Lake View

2 out of 5
Residence Gardasee Apartments with Lake View
Via Pai di Sotto, 1280/A, Torri del Benaco, VR

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 18 reviews" "
Rating 8 - Good. 8 out of 18 reviews" "
Rating 6 - Okay. 5 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Guests are not welcome
The hotel description boast among other things "Multilingual staff" -- well, English was certainly not one of those languages. "Child friendly" -- on a steep hillside with stone staircases everywhere. We did not dare to leave our two-year-old alone for a second. "Use of nearest gym (included)" -- a small tent with some aparatus. When we arrived outside the hotel, according to our GPS, we drove back and forth a few times because we could not find any entry. After a while we found a gate that might be it. We rang the door bell and called the phone number to the place a couple of times with no answer. After 40 minutes we forced our way in through the iron gate, which had a small opening it seemed possible to squeeze through. (Forced open earlier that day by another guest had received the same kind of welcome.) When we finally found the receptionist/hostess, we felt most unwelcome. She even chased after us to see the registration papers as we wanted to get a glimpse of the pool. As if we were a family with three children robbing our way through the Italian countryside. She told us we could be criminals, in the very little English she could speak. This was noting like the nice presentation on the web. The family room seemed ok, and I guess if we were just two adults planning on doing absolutely nothing we could have enjoyed it. But this place is quite far away from everything, at least without a car.

8/10 Good

Paul, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location but let down by lack of attention to detail
On the minus side,the driver should have dropped me off at reception at the top but instead i had to drag my luggage all the way up steep steps in the dark.Not the hotel's fault,but not a very auspicious start.Also,the couple that run the hotel hardly spoke any English.A lady who could speak English turned up the next day to check me in and explain a few things but that was the only time i saw her during my stay.She was also supposed to book my transfer back to the airport but didn't even do that.I had to get the patron,Maria, to sort it out for me.The hotel provides free WIFI but the connection kept dropping and the signal was very weak. On the plus side,despite Maria's lack of English,she was very willing to help.Rooms were nice,breakfast OK(catered more towards Italian/German tastes),setting was beautiful.There is also a lovely restaurant a couple of minutes from the hotel right by the lake.The food there was very good and if you go at the right time of day you can see the sun setting behind the mountains across the lake.If you don't have a car,as i didn't,don't rely too much on public transport.They seem to run to their own timetable.You can hire a bike from Torri del Benaco which is about 5km or so from the hotel.

8/10 Good

Nayla, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on Lago de Garda
We stayed 2 night at this hotel. Maria, the manager was very friendly and helpful. The hotel is in a beautiful location right on the lake with a great view. It is very beautiful with flowers and trees, and several sitting spaces, a nice pool with view on the lake, and a beach across the hotel. We had a 2 room apt. for a family of five. The room was clean, and ok. It could be better equipped. We had a nice outside area to sit and have meals. You need a car if you go there, the town of Torre del Barnaco, not very far from the hotel is very charming and the lake is beautiful with several cute towns around.

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020
Response from Receprionist on Sep 25, 2020
Grazie mille. Tornate quando voleter

10/10 Excellent

Frode

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2018
Response from Tania on Aug 1, 2018
Thank you very much. It is very pleasant for us. Come back when you can.

6/10 Okay

Andreas

Liked: Staff & service
Disliked: Property conditions & facilities
Knappt godkänt.
Vi bodde två nätter i familje-/lägenhetsrummet under pool-terrassen. Standarden var väldigt enkel (men funktionell). Rummet som sådant var rent men toaletten var bara ytligt städad vilket gav en ofräsch känsla. Det största problemet med rummet var att det var extremt fuktigt och luktade källare. Frukosten var helt ok.
Stayed 2 nights in Aug 2017
Hej, Tack så mycket för din recension. Vi gör vårt bästa för att behaga alla kunder, men det är en påskott. Jag hoppas att du har hittat oss väldigt bra av oss, och kom tillbaka med glädje. Vår personal och seppre kan tillgodose dina önskemål och ordna saker som inte går enligt gästförfrågan.

4/10 Poor

Henrik

Disliked: Property conditions & facilities

6/10 Okay

Francesca

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Un posto singolare
La gestione piuttosto bislacca è compensata dalla bellezza del luogo, la camera era pulita ma i letti molto vecchi erano sfondati e scomodi, la porta era rotta non poteva essere chiusa da dentro perché la maniglia si staccava. La piscina era sporca e la zona colazione piena di vespe, la qualità della colazione mediocre ma il cappuccino merita gran menzione insieme al caffè. Il personale è cordiale, ci hanno accolto due signore molto gentili e disponibili. il luogo è adatto a un soggiorno breve ed economico perché tutto sommato accettabile se la prima necessità è quella di spendere poco. rispetto alle fotografie la struttura versa in condizioni peggiori.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt udsigt
Vi var 2 voksne og 2 børn, som skulle have en enkelt overnatning her inden turen gik videre sydpå. Sød, venlig og imødekommende værtinde - meget hjælpsom. Skøn udsigt fra såvel pool som værelsets tilhørende terasse. Senge til børnene var en lidt slidt sovesofa, men de klagede ikke, da der var en lækker pool, jacuzzi, lille legeplads og fantastisk udsigt. Kun 5-10 minutters gang, så var der spisesteder. Stranden lige nedenfor nåede vi også at prøve, men vi er ikke vilde med de store sten - men lækkert på trods af det. Vi var vilde med det hyggelige område omkring hotellet med det kuperede terræn og poolområdet var også super indrettet. Morgenmad lidt begrænset, men udmærket. Dette sted kan klart anbefales og jeg tror ikke det er sidste gang vi overnatter her - Vi var enige om, at vi godt kunne have brugt 2 (eller flere) overnatninger her i stedet for een!! :-D

6/10 Okay

Verified traveller

conccepte et implantation interessants
Vue et accès au lac très bien.

8/10 Good

Lone, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint lejlighedshotel.
Hotellet, som består af få lejligheder, ligger smukt med udsigt over søen. Værelserne er store og udstyret med funktionelle køkkener, så man selv kan lave mad. Der er dog morgenmad inkluderet i prisen, som er lækker i forhold til italienske forhold. Der var bl.a. bacon og æg. Der er terrasse med sofa, bord og stole til hver lejlighed. Stedet har forskellige faciliteter, lidt fitness maskiner, vaskerum, og poolen ligger med en utrolig smuk udsigt. God til prisen. Stedet er stille og roligt

8/10 Good

Torben, Stenløse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smukt beliggende lejlighed
Ligger helt perfekt ned til Gardasøen med egen (lille) pool med udsigt.

6/10 Okay

Sebastian, Järna

Disliked: Cleanliness, staff & service, property conditions & facilities
Vackert
Vackert beläget. Men inte i toppskick vilket var synd.

8/10 Good

Eine Familie, aus der Schweiz

Liked: Cleanliness, property conditions & facilities
Klein aber Fein. Schön Romantisch mit Seeblick.
Kleiners romantisches Terassen-Hotel mit vielen Treppen!!! Einfach aber Sauber. Der Bilck vom Zimmer (jedes mit Sitzplatz draussen und Bilck zum See) ist einfach bezaubernd. Ein Restaurant direkt am See gibt es in 2Min. zu Fuss. Leider sind die Strassen sehr gefährlich da es keine Trottoris gibt und die Italiener sehr schnell fahren. Um am Abend ein klein wenig zu spazieren ist diese Lage nicht Empfehlenswert es sei denn man fährt mit dem Auto in eine nächst grössere Ortschaft. Nichts desto trotz ist das Hotel gut und die gegend einfach sehr schön.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sydämellä ylläpidetty pieni huoneistohotelli
Ajotie ei paljoa luvannut, mutta paikka osoittautui oikein miellyttäväksi pieneksi huoneistohotelliksi, jota paikan emäntä suurella sydämellä ylläpitää. Hieman sivussa tiestä joten tiemelu ei haittaa. Siisti ja nätti paikka, mutta aamupalaa lukuunottamatta ravintolapalvelut täytyy hakea muualta.

6/10 Okay

Tomáš a Kamila

Liked: Cleanliness
Disliked: Room comfort
Dobrá poloha zařízení, špatné vybavení
Apartmány se nachází na krásném místě s krásným výhledem, velice hezký bazén a okolí. Bohužel popis ubytování při objednávce neodpovídá skutečnosti, v popisu uveden dvou ložnicový apartmán( TWO BEDROOM APARTMENT), přičemž apartmá mělo jen jednu ložnici, druhá ložnice byla vytvořena v kuchyni rozkládacím gaučem s velmi nekvalitními matracemi. Personál milý a příjemný, snídaně chutná.

10/10 Excellent

Carsten

Liked: Staff & service, property conditions & facilities, room comfort
Super ferielejligheder med fantastisk beliggenhed
Super hotel/lejlighed. Mindre sted med blot 11 lejligheder hvor morgenmad er inkluderet. Liggger på en østvendt skrænt i en gammel olivenlund. Fantastisk udsigt fra lejlighederne, poolen mv. Eneste minus er at de ansatte stort set ikke forstår engelsk - nogen af dem. Et super sted jeg klart kan anbefale.