Terrace/patio

Reviews of Hotel Cristal

3 out of 5
Hotel Cristal
Via San Martino Della Battaglia 1, Sirmione, BS

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 154 reviews" "
Rating 8 - Good. 82 out of 154 reviews" "
Rating 6 - Okay. 33 out of 154 reviews" "
Rating 4 - Poor. 5 out of 154 reviews" "
Rating 2 - Terrible. 4 out of 154 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Narinder

Disliked: Cleanliness, property conditions & facilities, room comfort
GREAT LOCATION BUT THE PHOTOS SHOWN ARE MISLEADING
We stayed at this hotel upon booking we checked the photos provided of the room we are a family of 5 my daughters are 17 16 10 the room shown in the photos as a family room looked adequate for us.we were in Italy for a wedding in Modena for 2 nights so thought we would spend 3 nights near the lake to wind down after a long drive we arrived at the hotel late checkin all done we went to the room it was not that was shown in the pictures however I said to my wife I will address it in the morning as it’s late.In the morning I approached the woman on reception who I believe owns the hotel I said that the photos are not of the room and are misleading she said that on HOTELS.COM you can only upload a certain amount of pics which I know is a load of rubbish as I use HOTELS.COM all the time some have many photos. So basically check by email or calling if the room you will get is the one in the photos the room we had was a 2 double rooms one with 1 double bed other with 2 single beds and a small bed squeezed in there is no floor space at all whereas the family room in the pic shows a large floor space room with adjoining room suitable for children.however location was fantastic very local to the lake and shops etc.the hotels decor is old and needs updating.This hotel is ideal for a couple or a family of 3 unless given the family room in the pics.Also our room had an infestation of ants only after the shower is used they appear mainly in the bathroom and corridor.
Stayed 3 nights in Oct 2018

8/10 Good

Mykaela

Liked: Cleanliness, staff & service
Great value
It was a great view of the lake from our balcony. Economy hotel, great value. We had a car so parking and getting around was easy. Breakfast was wonderful and our hosts were a delight! The town is more by the castle and not within walking distance.
Response from Moira on May 1, 2018
Thank you very much ! Best regards

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would go back to that hôtel and recommend it.
The service and the breakfast were excellent. The lady at the reception suggested activities and was very helpful. There is a nice terrasse on the roof with long chairs but the weather was not permitting. Rooms are comfortable.
Stayed 1 night in Sep 2017

8/10 Good

R C, Leeds, England

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was well positioned on the north of the lake
Our room (number 36) was a little small however it was very clean. The breakfast was very good and all the staff were very pleasant. To get the best of our break we used the 4 euros a day hotel hire bikes.

6/10 Okay

Lynn, Austin

Liked: Cleanliness, staff & service
Courtesy Bike use a plus!!

6/10 Okay

Family, Rochdale

Liked: Cleanliness
Older hotel near lake with excellent breakfast.
A rather tired building which was definitely in the shadow of the others around it. A small amount of parking, a pleasant lobby but no English TV channel or 24 hr room service. Some staff were helpful but when I rang the lobby and asked in French "do you speak English?" I was non plussed by the response which was "non" Where do you go from there!

6/10 Okay

Dana

Disliked: Cleanliness, room comfort
Nice Hotel
we were in 2 triple rooms. in one of them there were few ants in the room and the third bed was a bunk bed that was not comfortable for us. there is a nice balcony in each room. breakfast is fine. you can rent a bicycle for 2 euro per day.

8/10 Good

bernard, southampton uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value stay.
this family run hotel were friendly. their knowledge of English was limited. But this did not detract from a very pleasant stay. The rooms are a little small and the bathroom was very compact. But every thing was very clean. The break fast was good but not five star. There was a good vue of the lake and the balcony was of a useful size. very close to the lake and near by supermarkets. We were impressed by La Cavallo restruant which is just two minutes up the roads to the right of hotel. They had statue of a white horse out side. We went back four times each time was a delight. This is almost opposite a catholic church.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel great location
We stay there every year the people are nice and walking distance to lake, food and stores..

6/10 Okay

Carol, Canada

Liked: Cleanliness
ok stay
This was an ok stay for the price we payed.

8/10 Good

Steve, solihull

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good proximity to Lake Garda
Helpful, friendly staff, room had balcony looking out on lake. Local hotels will allow you to use their swimming pool if you ask beforehand and buy drink etc.

8/10 Good

Sergey, Israel

Liked: Cleanliness, staff & service, room comfort
Great location and good service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice gateway for a young couple!
The location is great: about 20 meters from the lake's shore line. Very clean and tidy rooms, delicious breakfast in the morning (included in the price). Overall - a good value!

8/10 Good

wiss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ottimale per visitare il basso Lago di Garda. Camera e bagno piccoli ma confortevoli. Personale cordiale e disponibile. Colazione abbondante. Buon rapporto qualità prezzo.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acoliente ,pulito,buona colazione, attraversando la strada ti trovi alla riva del lago
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Für das Geld war es das wert 👍 Das Zimmer war klein und sauber. Das Frühstück war in Ordnung.
Stayed 9 nights in Aug 2019

8/10 Good

GALINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Озеро ГАРДА с террасы HOTEL CRYSTAL 3***
Проживали в одноместном номере вдвоем. немножко тесновато , но не критично. Главное - большая кровать и наличие кондиционера. Есть минихолодильник. Терраса на крыше с видом на озеро - СУПЕР!!! Чистота и обслуживание на хорошем уровне. Расположение отличное. Рядом супермаркет. Остановка автобуса и пляж в 500 м. Для отеля 3*** все очень достойно.
Stayed 4 nights in Jul 2019
Response from MOIRA RECEPTIONIST on Jul 13, 2019
THANK-YOU VERY MUCH FOR YOUR VISIT IN OUR HOTEL . OUR BEST ATTENTION STAFF OF HOTEL CRISTAL.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Henkilökunnan ystävällisyys ja siisteys. Paikka hyvän matkan päässä vanhasta kaupungista. Htvät liikenneyhteydet.
Stayed 9 nights in May 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Das Personal war sehr freundlich und zuvorkommend! Bei uns im Zimmer ging der Kühlschrank leider nicht, jedoch wurde dieser direkt gewechselt. Zwar sind die Zimmer recht klein aber es hat alles was man braucht und man kann vom Balkon direkt auf den Gardasee schauen!! Und vorallem kann man auf den Betten prima schlafen!
Stayed 2 nights in Apr 2019

8/10 Good

Tolga

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2019
Response from moira on Apr 18, 2019
thank-you .Our best Attention Hotel Cristal

6/10 Okay

Graziana

Liked: Cleanliness, staff & service, property conditions & facilities
Ho fatto solo una notte arrivando tardi e partendo subito il giorno dopo. Personale gentile molto disponibile, ma la camera scelta era veramente piccolina! Per una notte può andar bene ma di più meglio una più grande.
Stayed 1 night in Mar 2019
Response from Moira on Apr 18, 2019
Gentile Ospiti , e' stato un piacere ospitarVi Distinti saluti Hotel Cristal

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from moira on Mar 21, 2019
Gentile Ospite , lo staff e la direzione ringrazia , sperando di averVi ancora come nostri graditi ospiti Distinti saluti Hotel Cristal

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from MOIRA on Mar 23, 2019
RINGRAZIAMO DELLA VOSTRA GRADITA PRESENZA IN HOTEL DISTINTI SALUTI HOTEL CRISTAL

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

AURELIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from MOIRA on Mar 23, 2019
MERCI BEAUCOUP MADAME AURELIE HOTEL CRISTAL

8/10 Good

Marco

Liked: Staff & service
Disliked: Room comfort
Luci e ombre dal passato...
Albergo datato, camere piccole, bagno scomodo e doccia che perde, colazione ottima, buon prezzo, cortesi.
Stayed 1 night in Mar 2019
Response from MOIRA on Mar 24, 2019
PAZIENZA 2 ANNI L HOTEL VERRA' COMPLETAMENTE RIFATTO, CAMBIERA' LO STANDARD E ANCHE IL PREZZO . DISTINTI SALUTI HOTEL CRISTAL

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo situato in ottima posizione per visitare il lago o recarsi presso Gardaland. Personale cordiale e attento ai dettagli. Pulizia delle camere eccellente. Colazione ottima. Unica pecca il bagno un po' piccolo. Hotel che consiglierei a chiunque
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rapporto qualità prezzo molto buono, a due minuti di auto dai parcheggi del centro di Sirmione. spartano ma comodo
Stayed 3 nights in Oct 2018

10/10 Excellent

FLORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Preis-Leistungs-Verhältnis.
Das Personal war sehr freundlich und hilfsbereit.
Stayed 5 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo!
Albergo a 10' di macchina dal centro di Sirmione. Ottima pulizia, camere un po' piccole, ma confortevoli. Colazione abbondante (c'è di tutto!!) e personale gentile e disponibile. Mettono a disposizione anche le biciclette per pochi euro. Wi-fi gratuito. Sicuramente ci torneremo se capiteremo da quelle parti.
Stayed 2 nights in Oct 2018

8/10 Good

Alex, Tours,Fr

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stuff,nice location,but extremely little room and bath....Anyway, I would recommend this hotel for one or two nights stay
Stayed 1 night in Oct 2018

8/10 Good

Igors

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018
Response from moira on Oct 26, 2018
Gentili ospiti , ringraziamo della vostra presenza nel nostro hotel, è stato un piacere Distinti saluti Lo staff Hotel Cristal

8/10 Good

Rita&Salvo

Liked: Cleanliness, staff & service
Hotel ist zum Übernachten bestens geeignet, das Frühstück ist super, Personal sehr freundlich, das Hotel ist etwas in die Jahre gekommen, aber für einen kurzen Aufenthalt durchaus empfehlenswert.
Stayed 3 nights in Sep 2018

6/10 Okay

Helge

Liked: Cleanliness, staff & service
Greit, men lite og lydt.
Fin beliggenhet. Hyggelig betjening. Rommet var ganske gammelt og uvanlig lite. Ganske lydt, hørte tre mobiler vekke gjester over og ved siden av oss en morgen. Frokosten var bra, derimot.
Stayed 4 nights in Sep 2018

10/10 Excellent

IULIIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018
Response from moira on Oct 26, 2018
Grazie del vostro giudizio Lieti di avervi come nostri ospiti porgiamo Distinti saluti Hotel Cristal e il nostro staff

6/10 Okay

Matthias

Liked: Cleanliness, staff & service
Nur zum übernachten ok
Sehr kleine Zimmer und Minidusche. Starker Chlorgeruch, dafür aber wirklich sauber. Großer Balkon. Gut isolierte Fenster. Insgesamt ziemlich veraltet, könnte mal renoviert werden. Personal nett und unkompliziert. Frühstück völlig ausreichend.
Stayed 2 nights in Sep 2018

6/10 Okay

Angelo, Foggia (FG)

Liked: Cleanliness, staff & service
Poco distante dal parco divertimenti Gardaland
Hotel sito a 14 km da Gardaland, personale cortese, gradevole ed accogliente.
Stayed 3 nights in Sep 2018
Response from moira on Oct 25, 2018
grazie è stato un piacere avervi nostri ospiti Distinti saluti Lo staff Hotel Cristal

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piacevole esperienza
Piacevole esperienza. Da ripetere. Migliorerei la doccia e gli arredi del bagno.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Grande cordialità. .posizione buona ...pulizia discreta. .ottima colazione. ..
Stayed 1 night in Apr 2018

8/10 Good

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erinomainen hinta/laatusuhde
Hotellin omistava perhe pitää paikat siistinä, huone siivotaan ja pyyhkeet vaihdetaan joka päivä. Hyvä aamiainen, pysäköintipaikkoja on hotellin edustalla ja lähikaduilla. Lähistöltä löytyy supermarket ja muutamia ravintoloita, Sirmionen keskustaan lyhyt kävelymatka.
Response from Moira on Apr 24, 2018
Dear guest thank you. Best regards

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stupenda
Response from Moira on Apr 24, 2018
Vi ringraziamo per la vostra recensione. Distinti saluti

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo.
Ottima struttura ,ottimo servizio,ottima posizione ..Personale gentilissimo.
Stayed 1 night in Mar 2018
Response from Moira on Apr 26, 2018
Vi ringraziamo della vostra ottima recensione. Saremo lieti di riavervi come nostri ospiti in futuro . Distinti saluti

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018