Outdoor spa tub

Reviews of Hotel Berta

3 out of 5
Hotel Berta
Via Costantino Il Grande 7, Desenzano del Garda, BS

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 115 reviews" "
Rating 8 - Good. 53 out of 115 reviews" "
Rating 6 - Okay. 9 out of 115 reviews" "
Rating 4 - Poor. 4 out of 115 reviews" "
Rating 2 - Terrible. 2 out of 115 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leonid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop off on drive from Abruzzo to Manchester
Best breakfast ever. Really wonderful place. Wish we could have stayed a week!
Stayed 1 night in Jun 2023

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Suburb hotel in every aspect and the staff even more so. Carol & Steve
Stayed 1 night in May 2023

4/10 Poor

salah

Stayed 3 nights in Jul 2022

10/10 Excellent

Siobhan

Stayed 7 nights in Jun 2022

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got the bus from Verona to near Sirmione and it was only a 15-20 walk to the hotel. Really easy to find. Easy check in and staff spoke great English. We were upgraded to a room with a lake view. The room was big and clean but didn’t have a kettle. You can order hot snacks from the bar. Breakfast was good - croissants, yoghurts, sausages, cereal, toast, coffee machine. On the roof there are sun loungers and hot tubs. There is a sauna you can use but there is a €5 charge. There was a breathtaking view of the lake from the roof. Unfortunately the roof had no lights and we went in the hot tub around 7pm (you can use it until 8pm). My partner fell and badly hurt himself due to no lighting. I recommend that the hotel instal a light on the roof so that this doesn’t happen to anyone else. You can get a 5 minute bus to Desenzano which has lots of restaurants and cafes. There aren’t many places to eat around the hotel. Overall a really good hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spotlessly clean, our room was large with a balcony which was great. The location was good & easy to walk around the lake to Desenszano. The pool was a bonus & never crowded. Breakfast was amazing with a great choice. All the staff were friendly and helpful
Stayed 2 nights in Aug 2019
Response from paola on Sep 3, 2019
Hi and thank you so much for your valuable review. We are so happy that our guests feel good. See you next time!! We wait for you

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room with a view
I thought the hotel was relaxing, and the breakfast was great. I had a view of the lake which was spectacular
Response from hotel berta on May 4, 2018
Grazie mille per la sua recensione

6/10 Okay

Becky, Vicenza, Italy

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Nice pool, nice breakfast, but disappointing room
We were there Aug 17 to Aug 20. The room was very Spartan, the bathroom smelled and had very little soap/shampoo. The neighbor's balcony was so close to ours that it was awkward. In the halls, you have to find a button to turn on the fluorescent lights. In this day and age, I would expect free Wi-Fi but they charge 5 Euros a day instead. The location is not good if you do not have a car. The pool is nice, but there were no seats available on Sunday. Breakfast is good, but I did not like the machine made coffee and cappuccino. All in all, I am not sure why this hotel is a three star hotel.

4/10 Poor

Lydia, Manchester

Would not recommend!
The location is in the middle of nowhere - 45 minutes walk to the nearest shops/restaurants. The hotel itself was acceptable - the rooms were clean and comfortable. There is a nice pool, although the pool bar was never attended so you couldn't get a drink when you wanted one and when you could you had to move to tables to drink it as you are not allowed to have drinks by the sun loungers - this was quite inconvenient and made us feel as though we were being treated like children who couldn't be trusted. The hotel staff were quite nice, although not exactly warm and helpful, and definitely not multi-lingual. The breakfast was absolutely dreadful - there is definitely a focus on quantity rather than quality, and we didn't dare to sample any of their lunch or dinner options. There is the option to rent bikes from the hotel for a reasonable price, however the tyres were very flat and unfortunately one had a puncture which we didn't discover until it was too late - we had to push/carry the bike back the 45 minute walk from Sirmione. We decided to check out a day early as we weren't enjoying our stay - unfortunately as we had booked through Hotels.com this meant we still had to pay. The hotel paid the municipal tax for us which was nice but nobody bothered to ask why we were checking out early to see if there had been a problem. All in all I would say that if you aren't very fussy, this is the hotel for you - otherwise I'd look for something else!

8/10 Good

Giuseppina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piacevole soggiorno.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel accogliente e pulitissimo, personale cordiale e gentilissimo. Purtroppo siamo rimasti una notte sola ma ci torneremo
Stayed 1 night in Oct 2023

8/10 Good

Mariagrazia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buon punto strategico per visitare le diverse località del lago senza la confusione dei centri abitati
Stayed 2 nights in Sep 2023

10/10 Excellent

Liette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un stupéfiant buffet pour le petit-déjeuner. Un choix incroyable. Perdonnel de l’hôtel extraordinaire, veut nous plaire. Le toit-terrasse offre une très belle vue dur le lac de Garde.
Stayed 3 nights in Sep 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

6/10 Okay

Pietro

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Die Unterkunft liegt grundsätzlich nicht schlecht. Das Frühstück ist sehr mit einer üppigen Auswahl. Lediglich das Zimmer, welches wir hatten, hätte eine ordentliche Auffrischung gebrauchen können. Das Bad hingegen war eine Katastrophe.
Stayed 2 nights in Aug 2023
Response from Nicholas on Aug 16, 2023
Vielen Dank für Ihre Bewertung, wir führen jedes Jahr Renovierungsarbeiten durch. Schritt für Schritt werden wir alles am Puls der Zeit gestalten.Wir warten immer noch auf Sie!!

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Benedetto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Sofi

Stayed 1 night in Jun 2023

6/10 Okay

Luca

Stayed 1 night in Jun 2023

10/10 Excellent

Stefan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes, kleines Hotel mit sehr nettem, familiären und kinderfreundlichen Service, saubere Zimmer und große Auswahl beim Frühstücksbuffet.
Stayed 5 nights in Jun 2023

10/10 Excellent

Waltraud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

mariagrazia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from NICHOLAS on May 7, 2023
Grazie per la sua recensione!La aspettiamo ancora.

10/10 Excellent

Enrico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto disponibile e colazione eccellente.
Stayed 1 night in Feb 2023

8/10 Good

Karin

Stayed 1 night in Oct 2022

10/10 Excellent

Dagmar

Stayed 4 nights in Sep 2022

8/10 Good

OLIVIER

Business traveller
Liked: Cleanliness, staff & service
cher pour la proposition
Hotel ancien. chambre propre, literie pas très confortable, places de parking limitée dans le garage, il faut bien souvent se garer dehors. places disponibles dans la rue et dans celle d'à côté. Pas testé le petit déjeuner
Stayed 1 night in Sep 2022

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell
Veldig hyggelig betjening. Rent og fint. Rengjøring av rom hver dag. Litt avsides beliggenhet i rolig område. Basseng på hotellet, ellers dårlige muligheter for å bade i nærheten.
Stayed 6 nights in Jun 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach nur sehr gut! Absolut Empfehlenswert!
Mit einem Wort: Klasse! Superfreundliches Personal, Zimmer und Bett prima, Whirlpool auf dem Dach auch im März in Betrieb, Frühstück sehr gut - einfach alles Sehr Gut!
Stayed 2 nights in Mar 2022
Response from NICHOLAS on Mar 22, 2022
VIELEN DANK FÜR DIE TOLLE BEWERTUNG. WIR HOFFEN, SIE WIEDER BEHERBERGEN ZU KÖNNEN. NEIN WIR WERDEN GLÜCKLICH SEIN !! BIS ZUM NÄCHSTEN MAL

8/10 Good

Danilo

Stayed 2 nights in Oct 2021
Response from HOTEL BERTA on Nov 9, 2021
GRAZIE per la sua recensione Signor Danilo. Speriamo di poterla ospitare nuovamente

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ett bra hotell men det ligger en bit från centrum. Vi hittade en faran med mysiga restauranger ca halvvägs in till stan 😊hotellet hade cykeluthyrning, inte de bästa cyklarna men med dom blev det mycket smidigt att ta sig fram både till centrum och badplatser.
Stayed 2 nights in Sep 2021

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Super freundliches Personal. Super Frühstück. Etwas weit vom Zentrum, aber sonst Top.
Stayed 3 nights in Aug 2021
Response from Paola on Aug 23, 2021
Hallo und vielen Danke fuer das nettes Rezension! Gerne erwarten wir Ihnen ein andere Mal!!! Freundliche Gruessen

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beste service
De service is fantastisch, zij helpen je met alles! Wij komen zeker terug!
Stayed 4 nights in Jul 2021
Response from paola on Aug 23, 2021
Hallo and thanks a lot!! We wait for you next time! Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauberes Hotel mit einem schönen Whirlpool und tollem Ausblick auf der Dachterrasse. Das Frühstück war sehr lecker mit großer Auswahl und immer frisch. Freundliches und hilfsbereites Personal. Wir kommen gerne wieder.
Stayed 5 nights in Jul 2021
Response from paola on Aug 23, 2021
Danke sehr und gerne erwarten wir Ihnen zum naschet mail!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

10/10 Excellent

Lajos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from paola on Aug 23, 2021
GRAZIE!!!!

4/10 Poor

VANHACK

Travelled with group
Disliked: Staff & service, room comfort
Décevant
Accueil par un réceptionniste qui ne comprenait aucun mot de Français J'avais demandé un dernier étage nous avons eu le deuxième sur 3 J'avais demandé une place de parking toutes mes places à peine 10 étaient occupées À cause du vent toute la nuit un bruit de tôle qui claquait à perturbé mon sommeil
Stayed 1 night in Jul 2021

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Im Bad fehlten Abstellmöglichkeiten.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erholsames Wochenende
Schönes und sehr gepflegtes Hotel, wunderbare Wellness-Terrasse im 4. Stock. Sauna mit Blick auf den See :-)
Stayed 1 night in Apr 2021

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it hotel krijgt van ons een dikke 10
Zeer mooi hotel, met een mooi zwembad en een zeer mooi aangelegde tuin er omheen. Zeer vriendelijk en behulpzaam personeel, niks is te veel. Zeer goed ontbijt ivm corona mocht je zelf niks pakken maar het personeel nam alle tijd voor je om het voor je te pakken.
Stayed 2 nights in Sep 2020
Response from Ingrid on Sep 28, 2020
Thank you for your wonderful feedback!

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt in Desenzano und ist unweit von Sirmione entfernt. Das Hotel verfügt über eine Dachterrasse mit zwei Whirlpools, welche einen super schönen Blick auf den Gardasee liefern. Das Personal ist sehr sehr freundlich und versucht alle Wünsche zu erfüllen. Man kann sich sogar im Hotel Fahrräder ausleihen. Das Frühstücksbuffet ist sehr reichhaltig und abwechslungsreich und es ist für jeden Geschmack etwas dabei.
Stayed 4 nights in Sep 2020
Response from Ingrid on Sep 22, 2020
Vielen Dank fuer die schöne Rückmeldung ! Wir hoffen Sie am Gardasee wiederzutreffen ! Alles Beste

10/10 Excellent

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020
Response from Hotel Berta on Aug 4, 2020
Thank you very much Tomasz. We hope we can have you again as our customers. We wish you a good day.

10/10 Excellent

Christof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hôtel met zeer vriendelijk en behulpzaam personeel!
Stayed 7 nights in Jul 2020
Response from Hotel Berta on Aug 4, 2020
Mr Christof, thanks a lot for your review! We will wait for your next holiday on GARDALAKE

8/10 Good

steffen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from Hotel Berta on Aug 4, 2020
Mrs Steffen, thank you for the review. We wish you a good summer. All the staff

10/10 Excellent

Reinhold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren sehr zufrieden mit unserer Buchung. Das Hotel-Team war sehr zuvorkommend und freundlich!
Stayed 6 nights in Jul 2020
Response from HOTEL BERTA on Aug 4, 2020
Vielen Dank, Herr Reinhold, wir freuen uns, dass Sie in unserem Hotel eine angenehme Erfahrung gemacht haben. Bis zum nächsten Mal.