Exclusive Double Room, Balcony
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Reviews of Hotel Ariston

3 out of 5
Hotel Ariston
Via Navene Vecchia, 4, Malcesine, VR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 77 reviews" "
Rating 8 - Good. 26 out of 77 reviews" "
Rating 6 - Okay. 3 out of 77 reviews" "
Rating 4 - Poor. 1 out of 77 reviews" "
Rating 2 - Terrible. 1 out of 77 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the staff.
Stayed 2 nights in Apr 2024
Response from Giulia on Apr 7, 2024
Good evening dear Mrs Kathleen, thank you very much for your nice review and for the top marks. We hope to welcome you again to our hotel and wish you all the best.Giulia - Reception

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Giulia on Aug 8, 2023
Good morning dear Mrs. Laura, thank you very much for the good review, we are glad that you had a nice holiday in our hotel. We hope to welcome you again in Malcesine. Best regards, Giulia - reception.

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable rooms. The staff were very friendly and accommodating. The hotel is in easy reach of the local shops and restaurants. Would definitely recommend.
Stayed 4 nights in Jul 2023
Response from Giulia on Jul 17, 2023
Good morning dear Mrs Kathryn, thank you for the wonderful review. We are very pleased that you enjoyed your stay at our hotel and we look forward to hosting you again in Malcesine! Best regards, Giulia - reception.

8/10 Good

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view. We haf our wedding in the castle and the staff decorated our room with roses and champagne nothing was too much trouble
Stayed 5 nights in Sep 2022
Response from Eco Hotel Ariston staff on Sep 12, 2022
Dear Jillian,nice to had You as guest. We wish You all the best for your life together and hope to welcome You once more in the next future in Malcesinekind regards

10/10 Excellent

Claribel, Maidstone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really lucky to have a room with a balcony, view of the castle and the lake. The hotel was really clean, our room was quite large and all the staff were really friendly and helpful. The location is excellent, just a couple of minutes walk from the old town. Would definitely stay here again.
Stayed 4 nights in Aug 2020
Response from reception on Aug 8, 2020
Dear Mrs. Claribel, Thank You so much for choosing Eco Hotel Ariston for your sta in bella Malcesine and also for the awsome review. We wish You all the best and hope to welcome You once again on Lake Garda Kind regards

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back :)
Loved it! Quaint, friendly, clean and in an excellent location. Wonderful fresh breakfast. Friendly and accommodating staff.
Stayed 3 nights in Jul 2019
Response from Eco Hotel Ariston on Jul 31, 2019
Dear Mrs Penny, thank You indeed for Your stay in Eco Hotel Ariston and for taking time for this kind review. It was our pleasure to host You and we wish to welcome You again in the next future. un saluto da Malcesine

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and highly recommend
Very helpful service at check in. Helped make spot for car and made sure everything was good in the room. Room view was wonderful view of Lake Garda. Rooms are very nice and appear to have been recently remodeled. Short walk to village and very close to cable car.
Stayed 1 night in Jun 2019
Response from Eco Hotel Ariston on Jul 31, 2019
Dear Mr. Cameron, Thanks a lot for Your stay in Eco Hotel Ariston and for the positive review. Guest's satisfaction is our primay goal. We hope to welcome You again in Malcesine in the next future. un saluto grande

10/10 Excellent

MH, Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fabulous! Amazing views of the castle and easy walking distance to town center, cable car, and hikes. The garden is a piece of paradise and I didn't see any other hotels with anything as nice. Service was friendly and efficient. Both the front desk staff and dining manager helped us a lot - booked us on a free walking tour, helped us decipher ferry timetables, and patiently answered all our questions. Breakfast was huge and delicious (though it was pretty much the exact same items every day so by the end of the week we were ready for a change). The room was basic but clean and comfortable... and that view! We'd definitely stay there again.
Stayed 5 nights in May 2019

8/10 Good

Kevin/Karen, Bonnyrigg UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our eco room on the top floor was lovely, spotlessly clean and had a stunning view over the castle and lake.
Stayed 7 nights in May 2019
Response from Reception on May 28, 2019
Dear customers, Thank You indeed for Your stay in Eco Hotel Ariston and for the nice review. We look forward to welcome You again. Un saluto da Malcesine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous room overlooking the castle
Staff were incredibly kind and helpful. Third floor is newly renovated compared to the rest with larger balconies and amazing views f the castle! Highly recommend.
Stayed 4 nights in Jun 2018

10/10 Excellent

Rob, sydney, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
A beautiful lake town. The hotels garden was a huge plus, after a long day in town and on the mountain a drink in the afternoon sun was a delicious ending to the day before venturing out for dinner. Breakfast was very well catered for and satisfying. Thank you!
Stayed 4 nights in Oct 2017

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go Here, it's fantastic
Just excellent everything to be honest
Stayed 4 nights in Apr 2017

8/10 Good

Maxine, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Garda
Weekend trip at Lake Garda. I was glad I had read the reviews so I was prepared for no soap or shampoo. I wasn't prepared for a request to sort and bin my rubbish I asked for a kettle which was provided quickly along with some peppermint tea. I was sble to leave my bag at the hotel after check out.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel got a pretty nice view
Amazing hotel view! wonderful location including parking at reasonable price. Ask for high available floor. Very kind reception staff!!! The only issue was hard mattress on the bed and no soap & shampoo was provided

10/10 Excellent

Owen, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ariston is the perfect place to stay.
We spent an incredible week in Malcesine and the Hotel Ariston was the perfect base for exploring everything Lake Garda has to offer. We stayed in room 25 at the far left hand side of the the top (third) floor. Great room with a breathtaking view of the castle and the lake. When we made the booking I was uncertain whether we should splash out a little extra to stay on the top floor and go for one of the rooms with a view of the lake but with hindsight it was the best decision we made. Room 25 was very modern and spacious and has a superb balcony but it was the views that really made it for us. Some of the other rooms have a view of the mountain which is nice but if you can, go for a room with a lake view.
Awesome view from room 25
Room with a view

8/10 Good

Rob, S Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, well situated for town and lake
Lovely small family run hotel which was full but not crowded. Staff all very friendly from reception to maids to breakfast. Waiter even remembered each tables different requests. Lovely breakfast either inside or outside overlooking the picturesque gardens. Comfortable room with everything expected and balcony with mountain views. Thoroughly enjoyed our experience and would stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. We had an executive room which was very big and had a large balcony with a beautiful view over the lake. Staff were all very friendly. Great location and takes minutes to walk to the lake side. Breakfast was nice.

10/10 Excellent

JR, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hotel for All Seasons
This is a small friendly family run hotel. The staff are very helpful and obliging. It is situated a few minutes walk from the centre of town but away from the hustle and bustle of Malcesine. Standards of cleanliness are excellent, with an attention to detail. The hotel provides a buffet style breakfast with a wide choice. Breakfast was served on the terrace overlooking the gardens. Alternatively one could dine inside. Drinks are available throughout the day. The beds are comfortable and the room size is adequate with plenty of storage space. There are views of the lake or mountains, depending on which side of the hotel the room is. All rooms are air conditioned and have balconies. Roller shutters keep out the light and mid-day heat. The tranquil gardens are well kept and provide a relaxing haven after a day's sight seeing. I would definitely stay in this hotel again.

10/10 Excellent

Jo, london

Liked: Cleanliness, staff & service
You pay for the view!
We stayed during week of 4 May 2015. I expected a higher grade hotel paying £100 per night - the hotel is basic but what you are paying for is the stunning view from the bedrooms and the location, which was worth it for our 2 night stay in Macesine. Greeting on arrival was great. Room was basic and felt dated but i am led to believe that this is common for hotels in Lake Garda and part of it's charm.We slept well - beds were comfortable and it was quiet. It was very clean but soap/shower gel/ hand wash in the bathroom would have been a nice touch. The view from our balcony was stunning over looking the castle and lake. Slight incline up to hotel may not be suitable for people with walking difficulties. Breakfast was disappointing. The service was also disappointing. There was only one person serving hot drinks, and the tea i received was luke warm. The selection of food was basic (continental breakfast offered only). This was fine for us but I expected better quality of food in a hotel that was £100 per night. I would recommend to someone visiting Lake Garda for a short stay (2-3 nights only). Longer term stays, i feel you would want better facilities and food.

10/10 Excellent

Kerwin, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Malcesine, close to MonteBaldo lift
We loved Hotel Ariston. Decor is modern and very comfortable. The bed was very comfortable. We were in room 23 on top (3rd) floor with view of the lake, which I recommend. Our room looked directly out onto the tower and the view was fantastic. Breakfast was good, especially outside on the patio or in the relaxing garden. The staff was incredibly warm and welcoming and helped us every day. Renatta at the desk answered all of our questions, and went out of her way to help us. We wanted to golf one day, very impromptu, and she called the place to ensure that we could get on. The course didn't answer, so she called back. Again, and again, and again until she got them and heard that they had a spot for us. It was a delight speaking with her and all the staff there. I needed an iron one morning and asked a maid that was in hallway. She didn't speak English and my Italian is not very good either. We laughed at each other pointing and gesturing and finally figured it out. She walked me down to the basement and showed me what I needed. The Italian people in general are warm and friendly. The staff at Hotel Ariston are great representatives of this. We felt welcome there from minute one. The only suggestion I'd make is to improve the wifi signal on the upper floors. We found that we needed to do internet in the lobby, which was fine by us. We took care of this in the morning at breakfast before heading out for the day.

8/10 Good

Wela, North

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Very close to the cabincar!

10/10 Excellent

60's couple, Cardiff UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
This hotel is ideally situated for all the amenities Malcasine has to offer. It is situated between Lake Garda and the cable car to the top of Mount Baldo,. Everywhere is easily walkable from the hotel, only taking minutes, to reach shops, restaurants the marina the castle and cable car, but the cobbled streets need flat walking shoes. The hotel is clean, comfortable and airy and has lovely views of the castle from the front balconies and views of the mountains from the rear. The staff are friendly and helpful, they arranged for a shuttle to take us to the airport for our early return flight home for only £25pp in a spacious shared car and also with our flight arrangements. The journey takes approx. 1 hour to Verona airport.by taxi.The hotel also offers guided local walks. The breakfast buffet is good and can be eaten outside on the terrace. The garden is lovely. It has plenty of seating and is filled with trees, flowers and birdsong. A little oasis in the busy town. Do not hesitate to book this hotel, we were very happy with our choice and we highly recommend it.

10/10 Excellent

Mary, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience!
Friendly, helpful staff and extraordinary views from our top floor room! Highly recommended!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Simple accommodation with nice view
It was ok. Not more. Close to the water.............

10/10 Excellent

D Graham, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ariston
This is a comfortable hotel extremely well positioned a short walk to shops, restaurants & the ferry. it is also close to the cable station but be prepared to queue. The internet access is free.

10/10 Excellent

Claus

Travelled with partner
Liked: Cleanliness, property conditions & facilities
sehr gut!
Stayed 2 nights in Jun 2023
Response from Giulia on Jun 30, 2023
Buongiorno, Liebe Claus, Vielen Dank für Ihren Urlaub in unserem Eco-Hotel und für die Bewertung. Es ist uns eine Freude zu hören, dass Sie wiederkommen möchten! Bis zum nächsten Mal! schöne Gruesse von heiße Malcesine

6/10 Okay

Sebastian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nur wenige Zimmer so ausgestattet wie auf den Bildern gekennzeichnet
Stayed 2 nights in Jun 2023
Response from Max on Jun 13, 2023
Buongiorno Herr Sebastian,Wir bedanken fuer Ihre Aufenthalt im Eco Hotel Ariston.Auf Expedia wie auf jede online travel agency alle Zimmer sind mit die richtige Bilder gekennzeichnetBei uns gibt nur ein einzige Basic Zimmer; es haben Sie gebucht und gehabt.Da Wir oft ausgebucht sind, war ein Upgrade Ihres Zimmers leider nicht möglich.

10/10 Excellent

Henrik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alt i top
Super beliggenhed
Stayed 2 nights in Apr 2023
Response from Eco Hotel Ariston on Apr 16, 2023
Guten Morgen aus Malcesine!Es war schön, Sie als unseren Gast zu haben.Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt in unserem Haus und eine sichere Heimreise hatten.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.Wir sind stets bemüht, unseren Gästen den bestmöglichen Service zu bieten.Bis bald,Freundliche Grüße,Eco Hotel Ariston

8/10 Good

Volker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in den Morgenstunden wenig Unruhe durch einzelne Fahrzeuge
Stayed 5 nights in Sep 2022

10/10 Excellent

Henrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Eco Hotel Ariston on Jul 25, 2022
Dear Mr. Henrik, Thank You so much for beeing our guest and for the positive score. We look forward to welcome You in the next future kind regards

10/10 Excellent

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beste Hotel
Fantastisk plass! Denne må oppleves👍 Flotte rom, en flott hage med mye ro kort vei til spisesteder som har alt. Badested og fjellet er rett i nærheten. Dette er plassen for oss😀
Stayed 5 nights in Jul 2022
Response from Eco Hotel Ariston on Jul 22, 2022
Dear Mrs Rune, thank You for beeing our guest and for this nice review and amazing pictures. We look forward to welcome You in the next future. kind regards from Malcesine

8/10 Good

Volkmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

RAFFAELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

2/10 Terrible

Anne Solveig

Travelled with family
Disliked: Staff & service
Opened, but not open
Bad service.
Stayed 3 nights in Jun 2020
Response from Max on Jul 11, 2020
Customers should leave reviews only if they have stayed at the hotel. this is not the case. Very bad Expedia Group, very bad

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Die Tiefgarage war einzig artig. Sehr eng! Das Personal war sehr freundlich. Ein bisschen laut, weil genau zur Zufahrt Monte Baldo.
Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Blick vom Balkon ist schon einzigartig. Der Mehrpreis für ein Zimmer zur Seeseite lohnt sich!
Stayed 3 nights in Aug 2019
Response from reception on Oct 2, 2019
Liebe Gaeste, herzlichen danke fuer Ihre Urlaub bei uns. Wir erwarten ihnen wieder in Malcesine. Ein gruess aus Garda See

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Frühstücksservice perfekt.
Stayed 4 nights in Aug 2019
Response from reception on Oct 2, 2019
Liebe Gaeste, Wir moechten bedanken fuer Ihre Aufenthalt im Eco Hotel Ariston und fuer diese Review. Gruessen von Gardasee

10/10 Excellent

Josefa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relajante y amable
Los servicios son muy buenos y el personal muy amable, en especial Giulia que nos dio una sorpresa el día de cumpleaños.
Stayed 3 nights in Aug 2019
Response from Eco Hote Ariston on Aug 20, 2019
Estimada Sra. Josefa, muchas gracias por su estadía en el Eco Hotel Ariston y por la agradable revisión. Esperamos tener nuevamente a su hermosa familia como huésped. Saludos desde Malcesine

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Supernetter Service und toller Garten!!! Hat für die etwas in die Jahre gekommene Einrichtung/Ausstattung entschädigt! Aber schönes Bad mit barrierefreier Dusche! Qualitativ gutes Frühstück!
Stayed 1 night in Aug 2019
Response from Reception on Aug 17, 2019
Liebe Kunde, herzlichen danke fuer die nette Review. Wir erwarten Ihnen wieder im Malcesine. Ein Gruess von Eco Hotel Ariston

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Sirpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterkunft (wir hatten jedoch auch die neueren Zimmer), sehr netter Service und super Lage. Kommen gerne wieder!
Stayed 3 nights in Jun 2019

10/10 Excellent

Laurentia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach Klasse 👌
Sehr Freundlich - Zimmer 👌 größer als sonst wo in Italien - Lage: einfach genial 👍 - 1 Gehminute von der Seilbahn - 1 Gehminute vom Fußgängerzone - schöner gemütliche und liebevoll gestaltende Garten - immer wieder gern wenn wir in Malcesine sind ..
Stayed 3 nights in May 2019

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malcesina Gardan Helmi
Hotellin sijainti lähellä keskustaa loistava, ja vain muutaman metrin päässä hissistä jolla pääsi ylös vuoren huipulle
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir hatten ein wunderschönes Zimmer im dritten Stock mit fantastischem Blick auf den See und das Castello. Das Personal war sehr freundlich und hilfsbereit. Wir würden jederzeit wieder dieses Hotel buchen.
Stayed 4 nights in Oct 2017