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Reviews of Hotel Rusall

3 out of 5
Hotel Rusall
Via San Martino 2, Tremezzina, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 111 out of 194 reviews" "
Rating 8 - Good. 73 out of 194 reviews" "
Rating 6 - Okay. 7 out of 194 reviews" "
Rating 4 - Poor. 2 out of 194 reviews" "
Rating 2 - Terrible. 1 out of 194 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel, amazing views, good food and drink. Lovely people and service. Only downside is the walk up the hill but helped keep us fit! Our dog was made very welcome. Thank you all!!!
Stayed 3 nights in Jul 2023
Response from RUSALL on Jul 4, 2023
thanks for staying with us, we appreciate your feedback. best regards. lidia and team rusall.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from RUSALL on Jul 4, 2023
thanks for staying with us, we appreciate your feedback. best regards. lidia and team rusall

10/10 Excellent

Léa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel familial avec une vue exceptionnelle sur le lac. Chambres confortables et propres. Excellent service par un personnel sympathique. On a adoré l’apéritif dans le jardin et le restaurant de l’hôtel. Ça va nous manquer !! A très bientôt
Stayed 2 nights in Jul 2022
Response from TEAM RUSALL on Aug 8, 2022
merci par votre sejour dans notre hotel. feedback tres appreciee'. team tusall

10/10 Excellent

Kim

Stayed 2 nights in Jun 2022
Response from TEAM RUSALL on Jul 13, 2022
thanks for staying with us. we appreciate your feedback. team rusall

10/10 Excellent

evelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Perfect location with views of the lake.
Stayed 2 nights in May 2022
Response from TEAM RUSALL on Jul 13, 2022
THANKS FOR STAYING WITH US, WE APPRECIATE YOUR FEED-BACK.

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views. Great service.
Amazing views. Great service. Friendly helpful staff.
Stayed 2 nights in Mar 2022
Response from LV on Mar 24, 2022
THANKS FOR STAYING WITH US. WE APPRECIATE YOUR FEEDBACK. BEST REGARDS. LIDIA

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. We had a room with a balcony looking at the lake. Just beautiful!!!
Stayed 2 nights in Sep 2018

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
Hotel Rusall is perched up high on the mountain with the most fabulous view. The owners are kind and accommodating. The rooms were very adequate and comfortable with lovely balconies.
Stayed 1 night in Sep 2019
Response from LD on Sep 7, 2019
thanks fro staying with us, we appreciate your feedback. best regards. LIDIA

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great homely atmosphere where you feel totally welcome by Gianfranco and rest of the family. Loved our stay there
Stayed 5 nights in Aug 2019
Response from TEAM RUSALL on Aug 31, 2019
he, THANKS FOR STAYING WITH US, WE APPRECIATE YOUR FEEDBACK. BEST REGARDS, LIDIA

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Amazing hotel, very welcoming amazing views, breakfast was superb, great location, we will be back again
Stayed 1 night in Aug 2019
Response from LIDIA on Aug 4, 2019
hello, THANKS FOR STAYING WITH US, WE APPRECIATE YOUR FEEDBACK. BEST REGARDS. LIDIA

10/10 Excellent

Ricardo, West Sussex UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience
Really excellent family run hotel with excellent home cooking and cannot speak to highly about the proprietors and staff and can only highly recommend you stay here
Stayed 14 nights in Sep 2018
Response from TEAM RUSALL on Oct 3, 2018
THANKS FOR STAYING WITH US, WITH YOUR BEAUTIFULL FAMILY: WIFE, DAUGHTER AND TWINS. WE APPRECIATE YOUR FEED-BACK. BEST REGARDS. LIDIA

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem with a view
Very warm and welcoming, spacious underground car parking, very comfortable room with great balcony and amazing views. Very nice restaurant for dinner and a good choice of local wines
Stayed 1 night in Aug 2018
Response from LIDIA TEAM RUSALL on Aug 22, 2018
HELLO, THANKS FOR STAYING WITH US, WE APPRECIATE YOUR FEEDBACK. BEST REGARDS.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel with a fantastic view!
Very warm welcome by the owner at arrival. After 9 hours driving, we were so hungry, even the kitchen was already closed, they prepared the lunch for us. We received a big towel for shower, one for face and another big towel for the pool. so spoiled! The view from the room, the pool and the garden was amazing!! We spent wholeday at the hotel. The parking was reserved for the guests, which is underground so that the cars stay cool during hot days. I highly recommend this hotel.
Stayed 1 night in Jul 2018
Response from TEAM RUSALL on Jul 24, 2018
THANKS FOR STAYING WITH US - WE APPRECIATE YOUR FEEDBACK. TEAM RUSALL

6/10 Okay

Verified traveller

Liked: Staff & service
mixed feelings
Owner was nice, but did not have maps or any information for tourists. The hotel appeared to cater to older and retired Germans. Felt like an outsider.
Stayed 3 nights in Sep 2017
Response from LIDIA TEAM RUSALL on Sep 16, 2017
THANKS FOR STAYING WITH US. WE APPRECIATE YOUR FEEDBACK. BEST REGARDS. LIDIA - TEAM RUSALL

10/10 Excellent

Alexandra, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a treat!
The views are unbeatable, the staff was so warm and welcoming, great location and the food was excellent. Such a relaxing and peaceful place. Had a great time hanging out by the pool and having lunch or a coffee on the terrace. I also thought the breakfast was very tasty. So much food and all great quality. I will certainly go back!
Stayed 3 nights in Aug 2017
Response from LIDIA TEAM RUSALL on Sep 8, 2017
thanks for staying with us, we appreciate your feedback.

10/10 Excellent

antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly Recommended
family run business by lovely people. I believe it should be the first destination if you go to como at first time. Car is necessary as the hotel is up to hill takes 25 mins walk from Tremezzino. They have great food and service. Stunning view. One of my best staying globally.
Stayed 2 nights in Jun 2017
THANKS FOR STAYING WITH US, WE WORK HARD TO MAKE OUR GUESTS HAPPY. WE APPRECIATE YOUR FEEDBACK. TEAM RUSALL

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Quaint hotel with amazing views
The place was very cute and had amazing views towards the top of the mountain. The breakfast was good! I wouldn't reccoemnd staying here if you don't have a car. Difficult to find a taxi and it's a very steep walk back to the hotel after going into town. Very nice owners that drove us to the ferry when we were leaving, which is at the bottom of the hill from the hotel. There's also no AC so it was very hot as we went in the summer. Overall a nice place just rent a car.
Stayed 3 nights in Jun 2017
THANKS FOR STAYING WITH US, WE WORK HARD TO MAKE OUR GUESTS HAPPY. WE APPRECIATE YOUR FEEDBACK. TEAM RUSALL

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff, excellent food
THANKS FOR STAYING WITH US, WE WORK HARD TO MAKE OUR GUEST HAPPY. WE APPRECIATE YOUR FEEDBACK. BEST REGARDS. TEAM RUSALL

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Costa, Boca Raton, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive staff, unbelievable view!!!
This hotel did not disappoint. Located above the lake level in a picturesque village, the view from the hotel was simply stunning. We found Franco and his staff to be extrememly accommodating and hospitable, as if we were guests in their own home. The breakfast buffet was simple, yet plentiful and our table was set up outside the dining room every morning by the staff despite the chilly temperatures. We had dinner there every night of our stay and found the fixed-price menu to be a real value and the entire experience was wonderful. Rooms were clean with a rustic feel but it was all about the view. Our minds couldn't process the beauty that our eyes were taking in. We will undoubtedly be back to this hotel and look forward to enjoying all the hotel has to offer. We highly recommend staying here.
Response from TEAM RUSALL on Jun 26, 2016
THANKS FOR STAYING WITH US, WE WORK HARD TO MAKE OUR GUESTS HAPPY. WE APPRECIATE YOUR FEEDBACK.

10/10 Excellent

Dusty, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT VIEW OF THE LAKE
Welcomed like we were family, superb food and service. Excellent location, loads of help and advice for visiting certain sights around the lake. We had a 2nd floor room with a superb view as promised, all clean and tidy and a comfortable bed. Breakfast was a relaxed affair with a vast choice to suit all tastes, eat inside or out too enjoy the glorious view. A true home from home, a place you can unwind and read the paper in a magnificent lounge.
Response from TEAM RUSALL on Jun 26, 2016
THANKS FOR STAYING WITH US, WE WORK HARD TO MAKE OUR GUESTS HAPPY. WE APPRECIATE YOUR FEEDBACK.

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Amazing views
We felt totally at home among this family run hotel. Extremely friendly and pleasant.

10/10 Excellent

Roger, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Views of Lake Como
Excellent Albergo in stunning position above Lake Como.Family run hotel with excellent service and attention,infact we had problem with our rental car but the owner sorted it all out for us,thank goodness.would recommend but you do need a car for convenience to and from the lake.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Great location but rooms are old, no AC and had a wasps nest outside our window so couldn't open balcony door.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Only Good Thing Is The View
Terrible. I will never stay here again and would never recommend it to anyone unless they loved picturesque views. The beds are extremely uncomfortable (old spring beds). There is no sound proofing, you can hear other guests snoring, scraping furniture, talking in their rooms plus the house keeping are very noisey at 8:30am they commence cleaning, vacuuming and chat to each other outside your door. The food was nice but if you eat lunch you have a good chance of being served left-overs from the buffet 2 nights prior. Yes, breakfast is included but I don't recommend eating it... coffee is dreadful, croissants are commercial packages and there is a chance you will not get fresh bread. Lastly, the view is amazing... if you don't care about all the above then stay here, you will certainly appreciate the view.

10/10 Excellent

George, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Panoramic views of Lake Como - from Hotel Rusall
The location of this hotel is excellent because it's half way up the mountain and so the views are amazing. If you walk down to to the lake it takes about 15 minutes, nice and easy. Walking up is more like a hike and if you could get a taxi, I would recommend that. We stayed for 2 nights this year, next time we will stay for at least 3 nights.

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable hotel
Hotel did not have air conditioning nor a small fridge. We found our stay extremely hot as it was right in the middle of a very hot summer. However, the views from the balcony could not be surpassed.

8/10 Good

Andy, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of Lake Como from the Terrace
Very friendly hotel with great views over lake Como however our room lacked air conditioning and the weather was hot.We'd certainly consider going again at a cooler time of year. P.S. The owner was a couple of class cars in the underground garage, worth a look if you like that

10/10 Excellent

matthew, Wimbledon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
Had a fantastic stay at Hotel Rusall, the location is beautiful, in my opinion one of the best spots on the lake, stunning views out over Bellagio and the surrounding mountains. Food is great, very friendly and welcoming hosts and simply the best spot to have a drink at the end of the day. Is a decent walk up the hill from the lake, about 30min, bring your walking shoes if you don't want to drive or taxi. Only negative was no air con in the rooms, was very humid during our stay, there is a fan and plenty of windows but not quite as good as air con. If you want a good place to base yourself to explore the best parts of the lake I definitely recommend.

8/10 Good

Bettina, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Lake View off the Beaten Track
We enjoyed our stay at the Rusall, even though it's a bit out of the way. You can't beat the view from the terrace, the rooms are clean and have all the necessities. We ate lunch and dinner a la carte when we were there and it was very good. The pool is nice, but only open from 9 am to 7 pm, which I thought was a bit limiting because I like to swim before breakfast. The Rusall is a family run hotel and they are very friendly and accommodating.

8/10 Good

D H, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fantastic views
PROS Stupendous views all round Good pool and terrace with wonderful views Friendly and helpful staff Well sign posted from main road Good breakfast on covered terrace Underground car park on site CONS Very small room and bathroom ( lake view balcony room )and not much storage space. Set evening meal twice as expensive and half as good as we had been used to in Tuscany. No air con and noisy disco across lake; other guests said that this had been the same on most nights. Wifi not very reliable.

10/10 Excellent

Dana, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will want to stay forever!
We had an amazing time at Hotel Rusall. It is perfectly located in the hills above the town; beautiful views and no traffic noise. Everything was great! The room, the food, the staff! We did not want to leave and would love to return.

10/10 Excellent

Caroline, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Lovely hotel. Stunning views. Great food. Climb up about 20mins but great for walking off all the food. Great place to base self for lake Como

8/10 Good

Mark, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Views!!
We arrived late and departed early and the staff was very accommodating. The grounds were much prettier than described or shown in pictures. The area surrounding the Hotel is mostly residential and VERY quiet and peaceful.

8/10 Good

Paul thompson, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning view from the terrace. Worth every euro just to sit on the lawn overlooking lake comoand bellagio in the distance. Service fantastic and being family run they actually care about the guests. The evening meals are top notch.. The insalate is excellent. Cannot speak high enough of the Hotel Rusall.

10/10 Excellent

herman, rangeley maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
romantic Lake Como
Great views and superior food. The owners were extremely competent and hospitable

10/10 Excellent

Kim, Denmark

Liked: Cleanliness, staff & service, room comfort
Perfect hosts
The hotel is not new, but very clean and comfortable with a good location and fantastic view. The hosts are extremely nice, helpful and give you a feeling of being welcome and at home. And the food is very good. I can fully recommend this hotel to those who prefer a cosy and homely feel instead of top modern (cold) hotel.

10/10 Excellent

jacqueline, kent.u.k.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had short 3 day stay at this hotel.
Good location in a nice part of lake como. Hotel up hill away from bustle of main street with the best ever views of lake. Lovely pool and excelent facilities.

8/10 Good

David, Oakland

Liked: Staff & service, property conditions & facilities, room comfort
Wonderful view, great value
The rooms here and the pool area have a wonderful view of Lake Como, which is about a twenty minute walk from the hotel. The proprietors were helpful and friendly. The restaurant, however, was subpar, and there are few options in the immediate neighborhood.

10/10 Excellent

Wgoater, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our second visit and still love it
We revisited the Rusall after a 4 years. Now they have a pool and expanded parking facilities which are a plus. This is a lovely family run hotel and restaurant the views are fantastic and the accommodations simple but very comfortable and extremely clean. We stayed in the newer "dependence" accommodation which although lacking the balcony view had air conditioning and the rooms are larger.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, greater views, friendly staff.
Beautiful little hotel. Very clean and comfortable. Phenomenal views of the lake and Bellagio. Very friendly and helpful owners/managers. I highly recommend the dinner at hotel at least for one night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and location is absolutely lovely. Set on the hillside overlooking Lake Como with Bellagio on the other side of the water. Our room had a lovely balcony overlooking the garden and lake. The rooms were clean. Special mention goes to the dinner which was absolutely delicious.

8/10 Good

Elizabeth, Toronto /Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel with great location ,
Rather difficult and tiring access,not enough of direction guidance Very clean room ,beautiful view . Good weather is an asset , Parking facilities in surrounding areas is a great problem Room lighting should be improved

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great view
Lovely atmosphere, helpful and friendly staff, nice food, even better wine and a fantastic view. I will be going there again.

8/10 Good

Penny, London

Liked: Cleanliness, property conditions & facilities, room comfort
Nice old-fashioned hotel with a beautiful view.
I had a good overnight stay. It was along walk down to the lakeside, so I probably would not want to stay for several nights on a dinner/bed and breakfast plan.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great family hotel!
Staff were really friendly, pool was a huge added bonus. Food was great and the view was the icing on the cake! The only thing that would have made the stay perfect was air conditioning. Waking up to the view of the lake wasn't a bad alternative though!! Great hotel!

10/10 Excellent

Jeanette, Farnborough, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular views, beautiful hotel
This hotel is perfect, the views were stunning, the hotel & grounds were lovely, beautiful pool with sun loungers but due to the weather we never got to use them. The staff all very nice, dinner was good & reasonably priced. Only downside was that we had to leave, would defiantly go back. Shoud be more than 3 stars.
The pool
View
Lake view rooms

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nearly perfect spot
A friendly family-run hotel in a superb setting overlooking Lake Como with outstanding food, a fine pool and tennis court and easy access to beautiful gardens and villas in the area. Wish we could have stayed longer

8/10 Good

Dave, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
One of the best views in the area, this hotel has a great terrace for breakfast overlooking Bellagio. Breakfast is fairly basic but adequate, as are the rooms. One criticism would be that the walls are a bit thin so you may be woken up by your neighbours. Overall a nice hotel in a great location with friendly staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and vino!
It's quite a drive up the hill from the lake road but because of this the views are magnificent. The hotel is well appointed especially the linen. The dining experience was good and we got a very special half bottle of wine when we asked. I'd stay again as it is a great location on the lake and there is parking available on the lake road to see the attractions and catch the ferries.