Courtyard

Reviews of Hotel Centrale

3 out of 5
Hotel Centrale
Salita Plinio 7, Bellagio, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 261 out of 390 reviews" "
Rating 8 - Good. 106 out of 390 reviews" "
Rating 6 - Okay. 18 out of 390 reviews" "
Rating 4 - Poor. 4 out of 390 reviews" "
Rating 2 - Terrible. 1 out of 390 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in great location.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend staying here. great loca
Stayed 2 nights in Oct 2023
Response from Miky on Oct 16, 2023
Grazie mille Eric,Best regardsFam Borelli

10/10 Excellent

Niv Mordechay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023
Response from Miky on Oct 16, 2023
Grazie mille Niv,speriamo di rivederci presto,Fam Borelli.

10/10 Excellent

Adele

Travelled with partner
Liked: Staff & service, property conditions & facilities
This property is central to everything but it is in the middle of a hill. Sixty three steps from the waterfront and a steep incline to the top where the shopping and some restaurants are. You have to temporarily park (15 minutes) at the top where the church is located to unload your luggage and run it down the hill to the property. Then you have to find a parking space which can be a hike away. We went out late at night to find a free spot(white lines) so we would not have to pay during the next day (blue lines). All parking is free at night. Not a good choice for the elderly.
Stayed 2 nights in Sep 2023
Response from miky on Sep 30, 2023
Dear Adele & Renato we thank you for your kind words and we are grateful that you stayed with our Family.We hope to see you againbest regards MIchele

10/10 Excellent

sheena

Liked: Cleanliness, staff & service, property conditions & facilities
My 22 year old son traveled over seas for the first time by himself, I wanted to make sure I picked a good, safe hotel for him. They went above and beyond and made sure I knew he was well taken care of during his stay. My son said the hotel staff were the kindest people he's ever met. It's a smaller family owned hotel and it shows in how they treat their guest. My son absolutely loved the free breakfast they offered. It was a huge plus for him to not worry about where to eat first thing in the morning. I would highly recommend this property to anyone!
Stayed 3 nights in Aug 2023
Response from Miky on Aug 26, 2023
Dear Sheena,we thank you for your kind words.As a Family we understand your position and we took care of Dewin a very good boy!!We hope to serve you in the future best regards Michele

10/10 Excellent

Thomas

Travelled with partner
Liked: Amenities
It’s a fabulous hotel with exceptional staff who deliver an excellent service to their hotel guests. I would highly recommend this quality hotel to others
Stayed 7 nights in Aug 2023
Response from miky on Aug 16, 2023
Dear Tommy & Paulawe are grateful for your feedback.We hope to see you again in the future.Best regardsMichele

10/10 Excellent

Timothy, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time back at the lovely family run hotel right in the heart of Bellagio. There is nothing like being greeted by name as you walk in the gate and the stay matched or exceeded expectations from there. I recommend this property to all my friends
Stayed 3 nights in Aug 2023
Response from Miky on Aug 12, 2023
Dear Timothywe are glad to have such a good guest/friend like you.It is our pleasure to welcome you in our Family.Best regards

10/10 Excellent

Denise

Disliked: Cleanliness
Stayed 3 nights in Jul 2023
Response from Miky on Jul 19, 2023
Grazie Denise!Speriamo di vederci in futuro.Cordiali salutiMichele

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to get to with a ton of luggage.
Stayed 1 night in Jul 2023
Response from Miky on Jul 14, 2023
Grazie Karynwe hope to see you in the future.Best regards MIchele

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff including the 'hands on' family who run the hotel. Very convenient location in the centre of the village. Fairly small but comfortable and well presented public areas and bedrooms and all essential requirements. Pleasant garden and patio area. Good breakfast which can be eaten either inside or outside depending on the weather. Combination of quality and price makes it excellent value for Bellagio. Many residents were only staying a few nights but we were there for 8 nights and were happy throughout our stay. Would certainly return again. (If access is an issue, there's a lift in the hotel but there's a significant flight of steps to the hotel, not surprising as many of Bellagio's streets are steeply stepped, however the staff were very keen to help carry suitcases to the hotel as well as to the rooms).
Stayed 7 nights in Jun 2023
Response from Miky on Jul 2, 2023
Dear John and Glynwe thank you so much for your kindness.We are just a simple family business trying to make our best.We hope to see you in the next future,best regards MIchele

10/10 Excellent

Lubos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location, very short walk from the pier and right in the center of Bellagio. All restaurants and bars are within 10 min walk max. Room was spacious, quiet and all staff was very helpful and friendly. Breakfast was really nice with fresh pastry and coffee made to order. Shower could be bit bigger, other than that no issues.
Stayed 3 nights in Jun 2023
Response from Miky on Jun 24, 2023
Caro Lubosti ringraziamo moltissimo per questo feedback.Speriamo di vederti ancora!Cordiali salutiMichele

8/10 Good

Cherryll Phoebe

Stayed 2 nights in May 2023
Response from Miky on May 28, 2023
Dear Cherryllwe are sorry that your stay was not so excellent.Just a number without feedback is unhelpful for us.Could you be so kind to let us know what you will improve?Thank youMichele

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hands down one of the best hotels we have ever stayed at. They make the BEST breakfast ever!! Also the rooms were very clean and the ambience of the whole hotel was charming, clean, safe, and authentic. It’s in close proximity to the shops and lake. We highly recommend this hotel and will be staying here again when we visit Bellagio!
Stayed 2 nights in May 2023
Response from Miky on May 26, 2023
Gentile Marissa & Peter,we have no words to thank you for your kindness.We are grateful for your feedback.We hope to see you in the future ,best regards MIchele

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and wonderful staff. Easy to get to the ferry and right in the center of town. An older hotel but a good value.
Stayed 2 nights in May 2023
Response from Miky on May 25, 2023
Grazie mille Susan per la vostra visita.Speriamo di accoglierla in un futuro prossimo.Tantissimi salutiMichele

8/10 Good

Lesley

Stayed 3 nights in May 2023
Response from Miky on May 19, 2023
Dear Leslywe are sorry if your stay was not so excellent. A feedback without any text with only a number is not helpful for us.We are just a family run hotel so any suggestion is really helpful for us.Best regards Michele

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. The staff were very friendly and will definitely be coming back to stay.
Stayed 2 nights in Apr 2023
Response from Miky on Apr 20, 2023
Grazie Joshuawe hope to see you again in the early future.Best regardsMichele

10/10 Excellent

Mauricio, Hacienda Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Centrale is a great small hotel run by a great family. Marcelo his Brother, along with other family Members make you feel welcomed from the minute you walk in!. They offered great suggestions for dining, places to see and how to get there. The Buffet in the morning although not as varied as other places is good!, and I believe their Mom bakes the cakes herself. The Hotel is a few steps from the ferry docks so is very convenient. The hotel is kept clean, my room was spacious and comfortable!. I will go back to Hotel Centrale every time.
Stayed 4 nights in Oct 2022
Response from miky on Oct 27, 2022
Gentilissimo Mauriciola ringraziamo molto per le sue bellissime parole.Rimaniamo una piccola realtà famigliare e cerchiamo di fare il nostro meglio!Alla prossima ed a prestoMiky & Famiglia

10/10 Excellent

Irma

Liked: Staff & service, amenities, property conditions & facilities
We found the hotel ‘Centrale’ online based on location, reviews, and the value for the money criterion. Now, after spending a week there, I am grateful of the people, who provided opinions, and want to add my ‘two cents’ by addressing the things that are a little less represented in the reviews, but make all the difference. Centrale has a perfect location, if you want to spend a few days at beautiful Bellagio, the hotel is a three-minute walk (literally) to the center and lake piers, a three-minute walk up to the main street, which crosses Bellagio all the way. The main thing, however, I wanted to highlight, is the hotel itself. It has the genuine charm and spirit of the lake Come area and Italy. Nice, lovely, not big, blossoming plants are everywhere. If you look closely, you will notice that every detail small and big was carefully thought through, beautifully designed, and functional. That is not surprising, because the hotel is family owned. You will be greeted with a genuine smile and a desire to make your stay here the most pleasant. You will feel it during breakfast or while asking for information and advice. There is an atmosphere of unobtrusive warmth and comfort around, which sets the stage for a perfect vacation. That is what we have experienced during our stay, and we wish you the same!
Stayed 7 nights in Oct 2022
Response from Miky on Oct 27, 2022
Dear Irma & Alexwe have no words to say thank you.We try to make our best for our guest and you will remain in our thoughts as we will remember you like a wise person and a wonderful couple.You have been a example for me.We hope to see you again in early future.Michele & Famiglia

10/10 Excellent

Nancy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful. The breakfast and coffee were delicious. The location is perfect (except for bringing your bags up the steps from town! But that is how Bellagio is!). Beautiful courtyard under a huge Deodora cedar tree where you can have breakfast or hang out with a glass of wine in the afternoon. They gave great recommendations for restaurants and were just truly caring people. Also loved Ramon, the dog greeter. 😎 Would definitely book this hotel again.
Stayed 3 nights in Oct 2022
Response from Miky on Oct 27, 2022
Dear Nancy & Familywe thank you for your kindness and we hope to see you again in early future.We always try to satisfy our guest!Thank you again and Ramon say you bye byeBest regardsMichele and Family

10/10 Excellent

Timothy, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You couldnt stay anywhere more convenient and central in Bellagio. The property has a nice quiet garden to retreat to from busy crowds in the town and the staff are exceptionally friendly and attentive. My second stay there and I will return for sure
Stayed 3 nights in Aug 2022
Response from Miky on Aug 10, 2022
Dear Tim, we thank you for your kind words!!! We hope to see you again in next fututre. Best regards Michele

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love, love, love this charming hotel! Amazing breakfasts, wonderful staff, they were very helpful with email communication ahead of my arrival (they helped me with ferry and train information), and we lived the traditional style of decor - it is lovely! It is clean and quiet, the A/C works well, there are nice little areas outdoors to relax after a day of shopping or before bed after a nice shower. Grapevines cover a pergola on the second floor terrace. Lemon trees can be found potted nearby, vegetable plants and an olive tree. We love the gated entry and pretty glass doors throughout the building. They do have an elevator. My only suggestion if you don’t like hard beds and firm pillows this may not suit you but to be honest, everywhere we have stayed in Italy so far (Siena and Rome too) has very firm beds and pillows! Also, perhaps due to older plumbing, our shower did not drain well. We kept having to turn the water off while soaking up then turn the water back on. We did mention it to the front desk but it didn’t really improved but it never overflowed either. I would stay here again, nowhere is perfect … and the positive attributes of this hotel and staff far outweigh any small problems we had.
Stayed 3 nights in Jul 2022
Response from Miky on Aug 5, 2022
Dear Joanne we love you too. We try to make our best for the happiness of our guests. You are great best regards Michele

10/10 Excellent

Liam

Stayed 3 nights in Jul 2022
Response from Miky on Aug 5, 2022
Grazie Liam

10/10 Excellent

Maria Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so nice, only stayed one night because they are fully booked. When they found out i was checking out before breakfast time, they gave me a tray of breakfast goodies the night before. I will highly recommend them.
Stayed 1 night in Jul 2022
Response from Miky on Aug 5, 2022
Dear Marie we thank you for your kind words. We hope to see you again. Best regards Michele

10/10 Excellent

Winnie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect location for a lovely stay in Bellagio
A wonderful stay at a beautiful family-run hotel. The room was spacious, clean and comfortable and the owners were welcoming, friendly and personable. The hotel was walking distance to all the restaurants, bars and shops and very close to the ferry port and car parking too.
Stayed 4 nights in Jul 2022
Response from Miky on Aug 5, 2022
Dear Winnie we thank you so much for your feedback. We hope to serve you in the early future Best regards Michele

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great location, driving to Bellaggio for Americans not comfortable driving in narrow roads is not recommended and not for the faint of heart. Parking can be tricky, I ended using an app easypark to pay, it would cost around 10 Euro a day. The hotel has AC and is comfortable but does not have a small fridge. Breakfast was great but I did notice the staff restocking the cold cuts with bits and pieces of ham as if skimping purposely to cut costs. Overall I would return here but I would park elsewhere and arrive via boat, not by car. And I lived in Italy for 4 years if that helps you.
Stayed 2 nights in Jun 2022
Response from Miky on Jun 23, 2022
Grazie della visita Gerald!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent host.
The host was excellent, very friendly and helpful.
Stayed 2 nights in Jun 2022
Response from Miky on Jun 23, 2022
Thank you so much Thomas! We hope to see you again. Michele

10/10 Excellent

RA

Stayed 1 night in Jun 2022
Response from Miky on Jun 23, 2022
Thanks

10/10 Excellent

Adam, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel close to everything and the ferry station. The staff is friendly and helpful. The room is really clean although the decor is a bit dated. The breakfast is wonderful with many choices. It does require going up some stairs as it’s located on a hill. If you have a heavy suitcase, it may be difficult to lug it up.
Stayed 2 nights in May 2022
Response from Miky on Jun 23, 2022
Grazie Adam!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Como Haven in Bellagio at Hotel Centrale
Beautiful stay at historic, family-run hotel in the heart of Bellagio! Easy access to restaurants, cafes, and bars. Conveniently located close to the ferries. The hotel staff couldn't be any more nicer or helpful. It was a great four nights exploring Bellagio, Varenna, Cadenabbia, Menaggio, San Giovanni, Bellano, and Como. Spectacular.
Stayed 4 nights in Jun 2022
Response from Miky on Jun 23, 2022
Grazie mille Michael.

10/10 Excellent

Benedetto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A property as beautiful as the staff that work there. You couldn't find more generous people. The hotel is family ran and updated. It has key cards and an elevator and an antique charm. The staff went above and beyond to help with everything I needed. They did research and called places for be. They include breakfast which is a mix that will please Italians and also Americans. The level of service I was provided with cannot be beat. The room was spacious and the AC worked great, out the window you can see the lake. They also have a porch on the second floor with beautiful views where you can sip wine underneath grape Vines.
Stayed 3 nights in Jun 2022
Response from Miky on Jun 23, 2022
Dear Benedetto we really thank you for your kindness. We hope to see you again in early future best regards Michele

10/10 Excellent

cristian

Stayed 1 night in Apr 2022
Response from Miky on May 9, 2022
Grazie Mille Cristian speriamo di rivedervi presto! Miky e Famiglia

10/10 Excellent

Bent, SIMPSONVILLE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and room, and very friendly staff. Would definitely recommend!
Stayed 3 nights in Apr 2022
Response from miky on May 3, 2022
Grazie Mille Bent. Say hello to your wife and we hope to serve you in the future. Best regards Michele

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and homely, affordable, excellently placed, cocoon among Bellagio’s busy alleys. Staff were incredible, very helpful. Breakfast was great. Would definitely stay again.
Stayed 3 nights in Apr 2022
Response from Miky on May 1, 2022
Dear Lorrain it was our pleasure to have such a fabulous guest like you. We hope to see you again Ciao da Bellagio Michele & Elizabeth

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay in Bellagio
The charming hotel feels more like you are staying in a guest room in an Italian grandmother's house than a hotel. The people who run the hotel could not be any friendlier. It is very clean. The rooms are a bit dated (however, that is part of its charm). Decent included breakfast
Stayed 1 night in Oct 2021
Response from Miky on Oct 19, 2021
Dear Richard we are sorry that your stay was only decent. The rate and the feedbacks for us are really important to survive in this new world. You are right when you say that my building is like a grandmother's house but precisely this is from Great-grandparent's! Furniture made by them . This is our charme, this is my Family business. We hope to serve you in a better way in the future best regards Michele Of course we have all the modern services ( hot water, A /C , internet etc. )

10/10 Excellent

Kathy Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint family run hotel. Beautiful garden area, nice rooms with what you need. All the staff we encountered were so nice, welcoming and helpful. They be also spoke excellent English. There was an elevator to use to take your luggage but stairs. You do have to walk up several steps from the road to get yo hotel so if walking steps is an issue Bellagio is probably not for you because it’s stairs everywhere. We feel we may have gotten a little more exercise this way. Such a beautiful area. I would highly recommend staying here it’s close to everything and supports a family verses a big hotel. The breakfast is pretty good as well and is included in the room, We loved our stay here in fact we stayed 9 nights.
Stayed 9 nights in Sep 2021
Response from Miky on Oct 2, 2021
Dear Kathy and we are grateful for your precious feedback and for all the kind words. It's our pleasure to have such a good guest like you. We hope to meet you again in our Family Hotel. Grazie mille e saluti Fam.Borelli

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Excellent location in Bellagio. Staff was extremely helpful in assisting me with a day trip into central Milan (ferry, train and subway). Highly recommend.
Stayed 3 nights in Jul 2021
Response from Miky on Jul 15, 2021
Grazie James, speriamo di rivederci presto. Un caro saluto Michele

10/10 Excellent

Annie, Hobart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so centrally located. Right in the centre of everything, even though you had to climb many stairs to get there, it was worth it. The staff were very helpful and a delightful breakfast was served every morning. On my departure, may bags were carried to the bottom of the stairs which was so helpful.
Stayed 3 nights in Aug 2019
Response from miky on Nov 7, 2019
Dear Annie we are so happy that you find in our family all your expectation. we hope to serve you in the future. Best regards Michele

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff, friendly and helpful. Efficient room cleaning. Good breakfast. Bed wasn't that comfortable.
Stayed 5 nights in Oct 2019
Response from miky on Oct 30, 2019
Thank you Anonymous! We trying to make our best. What was your room number? Best regards >Michele

10/10 Excellent

Malcolm, Massachusetts USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay in Bellagio. It is a small, family owned Hotel. The location is excellent .... just a few steps from great Restaurants and Bars. The family owners are very nice people and will help with any issues. They speak English. The rooms are smaller, like many European hotels but entirely adequate for your visit to Bellagio and Lake Como. We are very glad to recommend Hotel Centrale. Our thanks to Michele, Elizabeth and the other family staff members!!
Stayed 5 nights in Oct 2019
Response from miky on Oct 27, 2019
Dear Malcolm we thank you so much for your kind words. We hope to assist you in the future. Best regards Michele

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Excellent location-right in the middle of everything. Great breakfast. Our stay could only have been better if it did not rain for the entire 3 day stay.
Stayed 3 nights in Oct 2019
Response from miky on Oct 23, 2019
Dear Anonymous we thank you so much for your feedback. We hope to serve you in the future. Best regards Michele

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent space, well-located and great outdoor terrace
Stayed 1 night in Oct 2019
Response from Miky on Oct 18, 2019
Dear Anonymous thank you somuch for staying in our family. Best regards Michele

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from mi on Oct 5, 2019
Dear Ray grazie per essere stato con Noi. >Saluti Michele

10/10 Excellent

JudithArena, Bethlehem PA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendly staff, especially Elizabeth. Breakfast was wonderful. My only wish is that there would have been a small coffee pot in my room and small refrigerator. Otherwise, I would love to return someday!!
Stayed 2 nights in Sep 2019
Response from Miky on Oct 4, 2019
Dear Judith we thank you so much for staying in our family. We wish all the best Michele

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great sweet hotel. Great staff, super nice and helpful. The breakfast was perfect! The WiFi wasn’t really Working ;(
Stayed 1 night in Sep 2019
Response from Miky on Sep 30, 2019
Dear Anonymous we thank you so much for your feedback. We are sorry for the internet problems but believe me that in Bellagio we have the worst connection ( 30 Mb for all the Hotel). The municipality is going to renovated with fiber ottic. Best regards Michele

10/10 Excellent

KT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely family owned and operated unn located in a geatspot in Bellagio. Perfect for a couple looking to get away and enjoy the sites. We easily walked to dinner, and many sights. Breakfast was lovely.
Stayed 1 night in Sep 2019
Response from miky on Sep 26, 2019
Dear KT thank you so much for your beautiful feedback. We hope to see you in the future. Best regards Michele

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from miky on Oct 4, 2019
Dear Anonymous we thank you. Michele

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous family run hotel
Great family run hotel So helpful . Perfect place to stay
Stayed 1 night in Sep 2019
Response from mik on Sep 16, 2019
Grazie mille Susan. You are so kind!!! Best regards Michele

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The location and hosts were amazing and very helpful. The mattress was not comfortable and the walls were so thin, the neighbors kept me awake most of the night. I could even hear their snoring!
Stayed 2 nights in Sep 2019
Response from Miky on Sep 13, 2019
Dear Anonymous we are sorry that you had so bad experience. We cannot recognize in which room you were located as we don't have any information. This is really unhelpful for us. We had some guest that love our mattress and in some case we put a softener top so we could provide all your needs. We apologize Michele

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Position, ambience, decor, breakfast all marvellous Only improvement would be a kettle and tea bags in the rooms.
Stayed 3 nights in Aug 2019
Response from miky on Sep 5, 2019
Grazie Anonimous, we thank you so much fro your feedback. On the first floor we have a self service coffee & tea machine free of charge. Arrivederci da bellagio Michele

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Location, look and style of hotel and garden, the family and the lovely breakfast
Stayed 3 nights in Aug 2019
Response from miky on Sep 5, 2019
Dear Bonita grazie mille per la tua recensione! A presto Michele