Everthing was positive except one item. I brought wine and Nice Bordeaux glasses for my wife and I to celebrate our anniversary. After the first night, we came back to the room in the afternoon to find the room cleaned and our Bordeaux glasses gone. I brought it to the attention of the women cleaning on our floor, and later to the front desk. Everyone was pleasant, but no one cared to follow-up. I had to keep asking with no real concern by the hotel. I left without my Reidel glasses. You think they would have cared a little more about this issue.