4 indoor pools, outdoor pool
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Reviews of Scandic Aulanko

4 out of 5
Scandic Aulanko
Aulangontie 93, Hameenlinna

Reviews

7.8

Good

Rating 10 - Excellent. 136 out of 641 reviews" "
Rating 8 - Good. 328 out of 641 reviews" "
Rating 6 - Okay. 125 out of 641 reviews" "
Rating 4 - Poor. 39 out of 641 reviews" "
Rating 2 - Terrible. 13 out of 641 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected.
As many have commented, the facility is not brand new, but we can see that the bathrooms are renovated, and the linens are as clean as other Scandic hotels. Their Spa facilities are also excellent. Staff was also nice and helpful.
Stayed 1 night in May 2023
Response from Scandic Aulanko on Jun 4, 2023
Dear Guest,Thank you so much for you comments!Please come back,Best,Scandic Aulanko

8/10 Good

Niko

Stayed 1 night in Feb 2023
Response from Scandic Aulanko on Feb 21, 2023
Hei Niko!Kiitos ihanasta palautteesta!Lämpimästi tervetuloa uudelleen!Ystävällisin terveisin,Scandic Aulanko

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Time for renovation
Very dated rooms and bathrooms. Restaurant service was focused on making things convenient for the waiting staff, not the client. Sadly this is common in Finland outside central Helsinki.
Stayed 1 night in Oct 2021

10/10 Excellent

Jussi, Suquamish

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful nature around the hotel!
Stayed 1 night in Aug 2021

4/10 Poor

Tuukka

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated, worn out with soviet- style service
Few days of swim and Playstation with my eldest son. Hotel policy prevents connecting HDMI devices. Staff says ”they don’t have the authority”, but ”will try to do something” and does nothing. The same repeats with dining a’ la carte serving of a club sandwitch takes close to 40 minutes and the waiter ”does not know anything about the situation in the kitchen” and ”does not have the authority” to offer a starter from the buffet, but must ask the shift manager...who instead of being sorry for having me & my son waiting for the food starts an argument with me if the food has taken ”close to 40mins” or ”just a little over 30mins” to arrive. Well, makes no difference once the soggy club sandwich with cold and mushy fries arrive its clear that some places are beyond of salvage. So no point of talking about the soviet-era styled decor, worn out rooms and ridiculously patched ”eräsauna” which was essentially glued pieces of wood on top of a badly worn out tile sauna as a cheap patchwork. Summa summarum: unless soviet -style decor and service is your thing, you can do better elsewhere.
Stayed 2 nights in Oct 2020
Response from Scandic Aulanko on Oct 20, 2020
Hi, Thanks for sharing your hotel experience with us, it helps us improve and get even better at what we do. We’re sad to hear that you were not satisfied with stay in our hotel- As your guest experience is really important to us, we’ve already taken several actions to ensure that it won’t happen in the future. We hope you will stay with us again soon and give us a chance to give you a better hotel stay. All the best, Scandic Aulanko

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasant stay
The hotel was far from full so we got quite attentive service. The staff were friendly. The family room was spacious enough with two small kids. Our room was clean and easily accessible with kids. There is only one restaurant on the premises, which at the time was open only from 4pm. The pools weren’t crowded and there was enough for our little ones to do for two days of splashing.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Laszlo

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Bea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place for a grandchild treat. Lots to do and experience
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from reception on Jul 14, 2019
Thank You for taking the time to write a review. I am happy to hear that You enjoyed Your stay. We pride ourselves on ensuring that every qest has a memorable experience during their stay. Please come visit us again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from reception on Jul 14, 2019
Thank You for taking the time to write a review. I am happy to hear that You enjoyed Your stay. We pride ourselves on ensuring that every qest has a memorable experience during their stay. Please come visit us again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay
All-over nice place, comfy rooms, great breakfast buffet and lovely surroundings. The only negative thing I noticed was the lack of soundproofing; in my room I could hear very clearly what was going on in the corridor, and sometimes also in the next room. Thankfully, it was very peaceful and quiet that night.
Stayed 1 night in May 2019
Response from reception on Jul 14, 2019
Thank You for taking the time to write a review. I am happy to hear that You enjoyed Your stay. We pride ourselves on ensuring that every qest has a memorable experience during their stay. Please come visit us again soon.

8/10 Good

Euan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying for a decent shower in the least
Stayed here for a recent business trip, draw to the hotel was the pools and fitness facilities they listed. I didn’t get to use the pools but the gym was decently stocked allowing several good workouts to be carried out. Hotel isn’t new but it’s still to a good standard inside. Wi-fi was good even at the usual busy times regularly getting >30mbps. The shower was the highlight of the trip,I actually couldnt have it at full power, which after a hard day’s mucky work is nice and refreshing to feel clean. Breakfast was good although a bigger fruit selection would be a good idea. Worth noting that the hotel restaurant closes at 15:00 on a Sunday and the spas cafe shuts at 19:00 so worth bearing in mind if it’s a later check in.
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good hotel
Good hotel with swimming pool.
Stayed 3 nights in Mar 2019
Response from Kadri on Apr 28, 2019
Thank You for taking the time to write a review. I am happy to hear that You enjoyed Your stay. We pride ourselves on ensuring that every qest has a memorable experience during their stay. Please come visit us again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Business travel
Ok for business travel
Stayed 1 night in Sep 2018

8/10 Good

John

Liked: Cleanliness, room comfort
2 night stay at Aulanko
Area is beautiful, lot to offer although many places closed due end of the summer. Spa was in annual cleaning and closed, summer cafe closed. Staff could have been more welcoming and helpful. Bikes were available without cost , bike paths super but the condition of bikes poor almost unsafe. Rooms were clean, as previously stated, the hotel could use update. We ate supper at the hotel, food rather price, taste OK. Other restaurants father away in Hameenlinna
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
More customer service people in easter time needed. Great area for outdoor activities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Easter holiday; the sun was shining and it was so great to ski on the white snow of the lake and after that to go to the spa to swim. This place is close to the capital area as well so you do not need to travel to Lappland to ski. WE visited the Hämeenlinna Castle one day and walked around the hotel parks. The hotel itself is a little old and the rooms need to be updated but they are clean and ok.Breakfast a standad one. We had also a small Snautzer dog with us; a good place to take the pet with you as well.

10/10 Excellent

Csaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Brittany, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lovely spa facilitues
The hotel is nice, if a little dated; the food in the restaurant is very nice, good selection for the buffet breakfast and lunch as well. The spa facilities are really nice and of good size. The staff are helpful and professional (could do with more smiles, but maybe that’s a cultural thing)
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Nice facilities to break up our otherwise bland hotels on the trip.
Stayed 1 night in Jun 2017

8/10 Good

Petri

Liked: Staff & service, room comfort

6/10 Okay

Maria, US

Liked: Staff & service, property conditions & facilities
Stay was ok
I would of liked a room safe and better comfortable beds. Didn't like a single bed, like a roomy comfortable bed

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Outdated but decent
Hotel was decent considering there aren't many options in this area. I did not like there first room I had, which was smal, outdated, and had very poor WiFi signal. I was and to switch to a newer room and thankfully it had a mini fridge and better WiFi and was a bit larger in size, but certainly nothing luxurious. The entire property has an outdated look to it. Free parking was the major plus.
Response from Hotel Aulanko on Dec 12, 2015
Thank you for your comment. Next year here is going to be renovation for the rooms. Hopely you will arrive again when the renovation is ready.

6/10 Okay

Steffen, Helsinki

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
good food, rooms need renovation
good food, rooms need renovation
Response from Hotel Aulanko on Dec 12, 2015
Thank you for your comment. Next year here is going to be renovation for the rooms. Welcome back after renovation.

6/10 Okay

Jessica, washington DC

Liked: Cleanliness
Nice pool, terrible wifi
I was here for a business trip and the wifi was terrible. It would drop out constantly and have to reconnect. The pool and gym were nice, and included in the price of the room. Large breakfast buffet. Rooms were small and decorations were outdated. I had no minibar in my room, and could not be switched to a room that had one. This was very inconvenient for my weeklong stay. My colleague's first room had a window from the bedroom into the shower. She switched rooms and the shower there flooded into her bedroom.
Response from Hotel Aulanko on Oct 9, 2015
Thank you for your comments. It's nice to hear that you liked spa. Room renovation is going to be next year. Unfortenately here isn't minibar in every room.

8/10 Good

Mark, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in relaxing location near Hameenlinna
Nice hotel with interesting history, very relaxing location. The food was excellent, and walks near the hotel were very scenic. We walked along the water several times, and the short walk up to Hameenlinna Tower was well worth the excellent views.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rainer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ilkka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Scandic Aulanko on Jan 2, 2024
Hei Ilkka,Kiitos ihannasta palautteesta!Mukava kuulla että olette viihtyneet meillä!Auringoista talven jatkoa ja tervetuloa uudelleen!Ystävällisin terveisin,Scandic Aulanko

8/10 Good

Ilkka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Scandic Aulanko on Jan 2, 2024
Hei Ilkka,Kiitos ihannasta palautteesta!Mukava kuulla että olette viihtyneet meillä!Auringoista talven jatkoa ja tervetuloa uudelleen!Ystävällisin terveisin,Scandic Aulanko

6/10 Okay

Markku

Travelled with partner
Liked: Staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Ilkka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Scandic Aulanko on Dec 7, 2023
Dear Ilkka ,Thank you so much for you comments!Please come back,Best,Scandic Aulanko

8/10 Good

Tiina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kiva kylpylä missä kaikki tarpeellinen.
Stayed 1 night in Nov 2023
Response from Scandic Aulanko on Dec 7, 2023
Hei Tiina!Kiitos ihannasta palautteesta.Lämpimästi tervetuloa uudelleen!Mukavaa Joulun odotusta!Ystävällisin terveisin,

10/10 Excellent

Ilkka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Scandic Aulanko on Nov 23, 2023
Hei Ilkka,Kiitos ihannasta palautteesta!Lämpimästi tervetuloa uudelleen!Ystävällisin terveisin,Scandic Aulanko

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2023
Response from Scandic Aulanko on Nov 23, 2023
Hei,Kiitos ihannasta palautteesta!Lämpimästi tervetuloa uudelleen!Ystävällisin terveisin,Scandic Aulanko

8/10 Good

Eeva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Scandic Aulanko on Nov 23, 2023
Hei Eeva,Kiitos ihannasta palautteesta!Lämpimästi tervetuloa uudelleen!Ystävällisin terveisin,Scandic Aulanko

10/10 Excellent

Ari

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Scandic Aulanko on Nov 23, 2023
Hei Ari,Kiitos ihannasta palautteesta!Lämpimästi tervetuloa uudelleen!Ystävällisin terveisin,Scandic Aulanko

6/10 Okay

Kaj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Scandic Aulanko on Nov 23, 2023
Hei Kaj,Kiitos käynnistänne luonamme ja saamastamme arvokkaasta palautteesta.Tervetuloa uudelleen!Ystävällisin terveisin,

8/10 Good

wille

Stayed 2 nights in Oct 2023
Response from Scandic Aulanko on Nov 23, 2023
Hei,Kiitos ihannasta palautteesta!Lämpimästi tervetuloa uudelleen!Ystävällisin terveisin,Scandic Aulanko

8/10 Good

Erkki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä kokonaisuus
Huone oli pienehkö, mutta riittävä. Aamupala hyvä ja runsas. Iltaravintolassa hyvä ruoka. Kylpylän käyttömahdollisuus mukava juttu.
Stayed 1 night in Sep 2023
Response from Scandic Aulanko on Nov 23, 2023
Hei Erkki,Kiitos ihannasta palautteesta!Lämpimästi tervetuloa uudelleen!Ystävällisin terveisin,Scandic Aulanko

6/10 Okay

Risto

Liked: Staff & service
Kellarihuone
Olimme aika pettyneitä huoneeseen, joka oli pohjakerroksessa niin, että näkymä oli viistoon ylöspäin parkkipaikalle ja sivuun suoraan katokseen, jossa säilytettiin ilmeisesti käytöstä poistettuja huonekaluja ja polkupyöriä. Aulanko tietysti on paikka, jossa odottaa erityisesti hienoa ympäristöä. Vastaanotossa, kun mainitsimme huoneesta, meille kerrottiin, että ei tätä huonetta annetakaan kenellekään, ellei hotelli ole aivan täynnä. Ei ollut kiva olla se, johon tämä osui ihan täyteen hintaan.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Retro
Aikaa nähnyt hotelli,yövyimme pohjakerroksessa jossa oli aika retro meininki. Ruoka alle keskitason.
Stayed 1 night in Sep 2023

10/10 Excellent

Minna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Niina

Stayed 1 night in Sep 2023

4/10 Poor

Samuli

Stayed 1 night in Sep 2023