"Great location and by the beach.walking distance to grocery shopping and restaurants."…""Great location and by the beach.walking distance to grocery shopping and restaurants."WWW…"

Reviewed on Jan. 4, 2021

"We planned this trip as a honeymoon destination. It was amazing from start to finish. The ocean view was spectacular. We even saw a few whales easily from the property. The staff was amazing. Overall, one of the best resorts I have ever stayed at. Will happily come back in the future!"…""We planned this trip as a honeymoon destination. It was amazing from start to finish. The ocean view was spectacular. We even saw a few whales easily from the property. The staff was amazing. Overall, one of the best resorts I have ever stayed at. Will happily come back in the future!"WWW…"

Reviewed on Mar. 16, 2020

"In spite of everything going on, our stay was wonderful. Thanks to all your staff including housekeeping, valet parkers and the pool bartenders. A special thank you to the concierge, Jeffrey. His wonderful attitude & help was inspiring."…""In spite of everything going on, our stay was wonderful. Thanks to all your staff including housekeeping, valet parkers and the pool bartenders. A special thank you to the concierge, Jeffrey. His wonderful attitude & help was inspiring."WWW…"

Reviewed on Mar. 23, 2020

"Jewel of a property. Unit’s kitchen equipment very nice. The extra fans & beach gear nice bonus. Was hard to say goodbye."…""Jewel of a property. Unit’s kitchen equipment very nice. The extra fans & beach gear nice bonus. Was hard to say goodbye."WWW…"

Reviewed on Dec. 28, 2020

"Fantastic scenery, staff, and facility. Everyone was so welcoming and polite without any false aura. My husband and I repeated discussed our goals to return to the Ritz-Carlton. Though it was COVID times, the staff made you feel safe without compromising health or amenities. The food was ..."…""Fantastic scenery, staff, and facility. Everyone was so welcoming and polite without any false aura. My husband and I repeated discussed our goals to return to the Ritz-Carlton. Though it was COVID times, the staff made you feel safe without compromising health or amenities. The food was ..."WWW…"

Reviewed on Jan. 23, 2021

"This was our second stay at the resort and we had a fantastic time, as we did for our first stay. The room was spacious, had a kitchen and we lucked out with a fantastic view of the ocean. The staff was very friendly and helpful. The pool, both the larger and the kids' pool was great for when we ..."…""This was our second stay at the resort and we had a fantastic time, as we did for our first stay. The room was spacious, had a kitchen and we lucked out with a fantastic view of the ocean. The staff was very friendly and helpful. The pool, both the larger and the kids' pool was great for when we ..."WWW…"

Reviewed on Apr. 8, 2020

"Room service was limited due to COVID. The view from room was amazing, and we saw whales all the time. Limited beach from hotel but could go to nearby ones. Room was a bit dated but could see some updates in bathroom and kitchen. Overall it was clean and hotel was in good location."…""Room service was limited due to COVID. The view from room was amazing, and we saw whales all the time. Limited beach from hotel but could go to nearby ones. Room was a bit dated but could see some updates in bathroom and kitchen. Overall it was clean and hotel was in good location."WWW…"

Reviewed on Jan. 4, 2021

"The Alii was an excellent recommendation from a friend. Our unit was spacious and offered home living in a vacation environment. The community BBQ area is great for lunch and dinners. The Pool/Beach staff do a great job making sure your vacation is perfect. Highly recommend."…""The Alii was an excellent recommendation from a friend. Our unit was spacious and offered home living in a vacation environment. The community BBQ area is great for lunch and dinners. The Pool/Beach staff do a great job making sure your vacation is perfect. Highly recommend."WWW…"

Reviewed on Nov. 2, 2020

"Please update your entry area. Looks dated. Pool area is nice."…""Please update your entry area. Looks dated. Pool area is nice."WWW…"

Reviewed on Feb. 13, 2020

"It was excellent Facilities were great Beach was beautiful"…""It was excellent Facilities were great Beach was beautiful"WWW…"

Reviewed on Oct. 21, 2020

"Historic Hotel in the heart of the former Capitol of Hawaii. Walking distance to shopping, dining and located next to the harbor for easy access to ocean activities."…""Historic Hotel in the heart of the former Capitol of Hawaii. Walking distance to shopping, dining and located next to the harbor for easy access to ocean activities."WWW…"

Reviewed on Jul. 20, 2020

"The property is located right next to a very nice beach. There’s snorkeling with misc. fish and turtles. The elevator had some problems. My girlfriend and kids were stuck in the elevator for close to a minute."…""The property is located right next to a very nice beach. There’s snorkeling with misc. fish and turtles. The elevator had some problems. My girlfriend and kids were stuck in the elevator for close to a minute."WWW…"

Reviewed on Dec. 11, 2020

"Great costumer service. We were very happy and pleased with everything!"…""Great costumer service. We were very happy and pleased with everything!"WWW…"

Reviewed on Jan. 20, 2021

"My kids and I loved this hotel. Everyone was so nice and welcoming. The hotel itself is hands down one of the best that I’ve stayed at. We are already trying to plan our next trip back!"…""My kids and I loved this hotel. Everyone was so nice and welcoming. The hotel itself is hands down one of the best that I’ve stayed at. We are already trying to plan our next trip back!"WWW…"

Reviewed on Jan. 10, 2021

"Our villa was very nice, spacious and with great views. The property was beautiful and well maintained and staff was very friendly. Our lanai was not cleaned but that was the only issue."…""Our villa was very nice, spacious and with great views. The property was beautiful and well maintained and staff was very friendly. Our lanai was not cleaned but that was the only issue."WWW…"

Reviewed on Jan. 9, 2021

"The condo has an ocean view where we could whale watch from the lanai. There was construction going on that started early in the morning so that wasn't good. Overall the condo was spacious and the bed was comfortable. It needs some touch up repairs. The kitchen is really small and the shower does ..."…""The condo has an ocean view where we could whale watch from the lanai. There was construction going on that started early in the morning so that wasn't good. Overall the condo was spacious and the bed was comfortable. It needs some touch up repairs. The kitchen is really small and the shower does ..."WWW…"

Reviewed on Jan. 4, 2021

"A little dated and off the beaten path, but with a stunning location and a more relaxed vibe than the big resorts, the Napili Shores condos had everything we needed to have an excellent one-week stay. The room and kitchen are fully stocked with everything you could need so we ate in a fair amount, ..."…""A little dated and off the beaten path, but with a stunning location and a more relaxed vibe than the big resorts, the Napili Shores condos had everything we needed to have an excellent one-week stay. The room and kitchen are fully stocked with everything you could need so we ate in a fair amount, ..."WWW…"

Reviewed on Jan. 2, 2021

"Great place, right next to Black Rock. Cabana is really useful to hide from sun during the day"…""Great place, right next to Black Rock. Cabana is really useful to hide from sun during the day"WWW…"

Reviewed on Dec. 28, 2020

"Pool. Hot tub. The view from our ocean view balcony."…""Pool. Hot tub. The view from our ocean view balcony."WWW…"

Reviewed on Mar. 3, 2020

"We had to check out 2 days early due to COVID19 issues. (The hotel closed completely one week later). No problem at front desk, but I have had no response from VRBO regarding refund for the 2 days. Hotel says contact VRBO, VRBO says contact owner, but no information on any individual owner is available. ..."…""We had to check out 2 days early due to COVID19 issues. (The hotel closed completely one week later). No problem at front desk, but I have had no response from VRBO regarding refund for the 2 days. Hotel says contact VRBO, VRBO says contact owner, but no information on any individual owner is available. ..."WWW…"

Reviewed on Apr. 13, 2020