The Westin Ka'anapali Ocean Resort Villas

I had trouble paying because I had not warned my credit union ahead of time - the stay was over my daily limit. This could have been prevented by charging a portion ahead of time or warning me I might need to do this - or splitting payments among cards- the person seemed unable to handle this or make suggestions. And when I called my credit union, the call kept failing. That was a very stressful way to start. The rest of our stay was awesome - the valet workers stand out, the concierge was helpful, the room was cleaned and replenished daily and workers were service-oriented. The beach was awesome by the hotel once we understood the towel process (I guess the stressful checkin caused us to not get that info at first). We could go right in and eventually saw two turtles in the ocean and many fish right away!! I thought I had booked oceanfront, but we had a partial view. I didn’t have the will to address this after our stressful checkin. It was still beautiful. There were birds chirping everywhere. We will definitely return soon and mostly absolutely loved it here!!