Front of property

Reviews of Scala Hotel

3 out of 5
Scala Hotel
Boulevard Orozco y Jimenez 1739, Lagos de Moreno, JAL

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 100 reviews" "
Rating 8 - Good. 43 out of 100 reviews" "
Rating 6 - Okay. 13 out of 100 reviews" "
Rating 4 - Poor. 4 out of 100 reviews" "
Rating 2 - Terrible. 2 out of 100 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ghierstien

Travelled with partner
Good location, but no English speaking staff or TV channels.
Stayed 1 night in Oct 2023

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

10/10 Excellent

OSCAR ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante bien.
Todo muy bien. No está "a pie" del centro, pero no está lejos. Tranquilo, limpio, amables. Algunos detalles requieren renovación pero son mínimos. Sí lo recomiendo.
Stayed 1 night in Jul 2022

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly. The property is slightly off downtown.
Stayed 1 night in Dec 2021

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifica
Stayed 1 night in Jul 2021

8/10 Good

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bueno en general
Buen hotel, buen servicio en general. Las habitaciones son cómodas, aunque las ventanas al exterior son pequeñas. El baño funciona muy bien y tiene buenas amenidades. Nos tocó una habitación en el tercer piso y el hotel no tiene elevador; eso fue bastante incómodo. No cuenta con un restaurante para desayuno o algún servicio a cuarto.
Stayed 2 nights in Jun 2021

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very nice stay
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice for the price.
The room was very nice for the price.
Stayed 1 night in Aug 2018

10/10 Excellent

Maria, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very nice and clean. Staff was very attentive. Private parking and free wi-fi are a big plus!

4/10 Poor

Lynne, Austin Tx

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Froze all night
The hotel was clean and looked nice but was very uncomfortable. There was no heat, the wifi worked poorly, the restaurant that was advertised was closed. We couldn't even get a cup of coffee in the morning. They didn't light the hot water heater until we asked them why there was no hot water. The help was nice but clueless on how to please guests.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice,clean,comfortable,
Just a little far from centro. You would need to take taxi to the centro. Taxi charged 50.00 pesos to the centro, not bad.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good relation cost-benefit
We stay a night on this hotel during a short trip to the magic town, we book in advance with no issues. Nice staff and the hotel has all the basic for a short stay, clean and safe. No restaurant but if you use TripAdvisor app (as we did) you can get great tips on restaurants and places to go.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and inexpensive
I would stay there again. Good value, free parking, good location.

10/10 Excellent

Jeffeory Howard, Guadalajara MX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Boutique Hotel
This hotel is beautiful and recently renovated. The room was clean and the hotel in general is well kept. The only negative I found was there was no elevator that I saw. If you are looking for a nice quite room this is the place.

8/10 Good

Maribel

Liked: Staff & service
Bueno
Stayed 1 night in Oct 2023

10/10 Excellent

OSVALDO

Stayed 1 night in Mar 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
A nosotros nos fue muy bien, fueron muy amables y tienen estacionamiento seguro. El hotel esta bastante bien (calidad /precio).
Stayed 1 night in Feb 2023

6/10 Okay

Margarita

Liked: Staff & service, room comfort
Chinches en la cama
Salimos llenos de ronchas por chinches . No sabemos si fueron las sábanas o el edredón que tenían guardado en el closet lo que las teni. Todo nuestro cuerpo estaba lleno de los piquetes . Lindo el hotel pero definitivamente no regresaría
Stayed 1 night in Feb 2023

10/10 Excellent

Angélica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA LIMPIEZA Y TRANQUILIDAD
Stayed 1 night in Feb 2023

6/10 Okay

Juan

Travelled with family
Disliked: Amenities
Esta bien pero las escaleras no tienen pasamanos el agua caliente tarda 20 min en bajar al 1er piso estacionamiento solo para 8 carros
Stayed 2 nights in Feb 2023

8/10 Good

Luz María

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo muy bien excelente servico
Stayed 1 night in Jan 2023

8/10 Good

Enrique

Stayed 1 night in Jan 2023

10/10 Excellent

Alberto Amador

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
una excelente ubicación de fácil acceso. el incoveniente es que no tienen un restaurante para desayunar o cenar.
Stayed 1 night in Jan 2023

8/10 Good

gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No me gustó : 1.- Esta a las orillas de la CD , es como hotel de negocio 2.- para entrar al garaje tienen que tocar el claxon para que les abran el portón eléctrico , estando en la habitación es algo molesto cada que entra un huesped 3.- En el baño el wc está pegado al cancel de la regadera no soy muy alto y aún así fue muy incómodo usarlo , , sin embargo el espacio en la regadera es amplio por lo que se sugiere recorrer el cancel unos 20 CMS por lo menos 4.- En el 2do piso tenían cemento tirado , al parecer era una reparación pero no se ve era falta de mantenimiento o lo estaban reoarando

10/10 Excellent

GUILLERMO, Guadalajara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

4/10 Poor

Alejandra

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Me agradó que es muy tranquilo. La habitación no tenía luz en el baño y el aire acondicionado no funcionaba. La señorita del turno matutino no intentó ayudarnos y la persona que está por la noche casi tuvimos que rogarle porque nos cambiara de habitación. Nos dijeron primero que ya no tenían habitaciones del mismo precio disponibles y después nos cambiaron a la de al lado. Me siento decepcionada del servicio. Ellos estaban conscientes del fallo en los servicios y sin embargo fué la habitación que nos entregaron. No lo recomiendo lamentablemente
Stayed 1 night in Jul 2022

8/10 Good

Marcó Antonio

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Unas habitaciones muy cómodas y amplias
Stayed 1 night in Jul 2022

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acceso no claro
Stayed 1 night in Jul 2022

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Miguel Ángel

Stayed 1 night in May 2022

10/10 Excellent

Eduardo

Stayed 1 night in Feb 2022

10/10 Excellent

Lucrecia N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena la atencion del personal, muy amable
Stayed 1 night in Dec 2021

4/10 Poor

Javier

Business traveller
Disliked: Staff & service, room comfort
no cumplió las espectativas. El baño inadecuado
Stayed 1 night in Nov 2021

6/10 Okay

Ma. Eugenia

Travelled with family
Liked: Cleanliness
Muy caro para calidad precio.
Llegué después de la media noche, el recepcionista resolvió pero no muy amable.
Stayed 1 night in Nov 2021

10/10 Excellent

VICENTE M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Muy buen servicio, el hotel sencillo pero muy limpio
Stayed 1 night in Oct 2021

10/10 Excellent

Jose Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Ryszard Janusz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

MIGUEL ANGEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodidad y confort por un excelente precio
En general muy bien, excelente servicio y muy amable el personal. Lo que pondría como único inconveniente es que para que el agua caliente caiga en la regadera se tira mucha agua
Stayed 2 nights in Jul 2021

8/10 Good

JOSE CAMPOS REYES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUENA OPCION EN lAGOS¡
HOTEL CONFORTABLE, BUEN ESTADO Y AMABLE EL SERVICIO
Stayed 1 night in Jun 2021

2/10 Terrible

Abigail

Travelled with family
Disliked: Staff & service, property conditions & facilities
Solamente una persona en el lobby...
Nos tocó en el tercer piso, no tienen elevador ni persona para ayudar a subir maletas al cuarto tampoco para ayudarnos a bajarlas a la hora del check out..
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bien todo...
Stayed 1 night in Jun 2021

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Ramiro

Business traveller
El hotel cumple con lo basico para tu estancia. No cuenta con elevador y el estacionamiento está sujeto a espacio. O tú carro queda en la calle. Limpieza ok. Poco ruidoso por estas sobre una avenida principal. Necesitas carro para ir al centro
Stayed 1 night in Jun 2021

8/10 Good

Raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Todo excelente, la comida y la limpieza también la ubicación. Frente a Plaza ARTZ : con excelentes restaurantes y compras etcétera. EXCELENTE
Stayed 1 night in May 2021

8/10 Good

Karla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena antencion Habitacion muy confortable
Stayed 1 night in May 2021